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5.0 - 9.0 years

0 Lacs

thane, maharashtra

On-site

Job Description You should have a minimum of 5 years of experience in the Aviation, Hotel, or Hospital industry. As a Head of Service Excellence, your role will involve overseeing and leading the service quality and customer satisfaction initiatives within the organization. Key Responsibilities - Develop and implement strategies to enhance service quality and customer experience - Monitor and analyze customer feedback to identify areas for improvement - Train and mentor staff to deliver excellent customer service - Collaborate with other departments to ensure seamless service delivery - Implement service standards and procedures to maintain consistency Qualifications Required - Minimum of 5 ...

Posted 1 week ago

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