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8 - 13 years
7 - 8 Lacs
Gurgaon
Work from Office
Join Indias Top Real Estate Brand As a premier developer, we attract exceptional talent with our values of mutual respect, personal growth, and rewarding achievements. Our positive work culture team members in a secure, engaging environment. Job Overview Title : AM/Manager-Delight Post on: 2024-12-11 06:54:55 Type: Permanent Department: CRM Location : Gurugram Job Description Position Overview Areas of Responsibility : Define specific, permanent areas that requires the role holder to be responsible for taking decisions, delivering results or carrying out a significant amount of activity Team Leadership: Lead and inspire a team of customer delight representatives to deliver outstanding service. Provide guidance, support, and mentorship to team members, fostering a culture of excellence and continuous improvement. Set clear goals and objectives for the team, monitoring performance and providing feedback for improvement. Customer Experience Enhancement: Develop strategies to enhance the overall customer experience and exceed client expectations. Identify opportunities to add the wow factor in every interaction, whether through personalized communication, thoughtful gestures, or innovative solutions. Responsible for managing existing customer walk-ins in customer lounge. Collaborate with other departments to streamline processes and ensure a seamless customer journey from initial inquiry to post-purchase support. Responsible for successful events under loyalty programme for existing customers-Post Sales Relationship Management: Build and maintain strong relationships with clients, understanding their needs and preferences to tailor services accordingly, understanding customer profiling. Anticipate potential issues or concerns and proactively address them to prevent escalations. Act as a primary point of contact for escalated customer inquiries, resolving issues promptly and effectively. Training and Development: Conduct regular training sessions to equip team members with the necessary skills and knowledge to deliver exceptional customer service. Stay updated on industry trends and best practices, incorporating relevant insights into training programs. Encourage professional growth and development among team members, identifying opportunities for skill enhancement. Performance Analysis and Reporting: Monitor key performance metrics related to customer satisfaction, response times, and resolution rates social media testimonials. Analyse data to identify trends, areas for improvement, and opportunities for innovation. Prepare regular reports for management, highlighting achievements, challenges, and recommendations for improvem Key Responsibilities Job Requirements : State threshold proficiency/education, qualifications, training and experience necessary to enable and perform the job fully and effectively. (This might not necessarily be the same as the current job holder) Academic Qualification Bachelor s degree in business administration, marketing, or a related field (preferred) Relevant Experience Proven experience (8+ Years) into customer centric/ customer facing roles.(Preferably from Aviation /Hospitality industry) Technical Skills MIS Reporting, PowerPoint Knowledge Excellent communication and interpersonal skills, with the ability to build rapport and resolve conflicts effectively. Strong leadership abilities, with a focus on team building, coaching, and performance management. Analytical mind set, with the ability to interpret data and drive insights to improve processes and outcomes. Passion for delivering exceptional customer experiences and a commitment to exceeding client expectations. Desired Skillset Operating Network : Provide the key working relationships/routine contacts the job holder needs to have INSIDE and OUTSIDE the organization to accomplish job and the reason for these interactions. Internal External Nature/ purpose of interaction Apply Now Please fill out the form below and upload your resume (PDF only). Upload Resume (PDF only) Drag drop your resume here, or click to select
Posted 3 months ago
1 - 6 years
8 - 9 Lacs
Bengaluru
Work from Office
We are looking for a Senior Data Scientist/TL in our EO Applied Data Science (EO Data) Team. Our mission is realized through foundational research and development in applied machine learning. With a plethora of Geospatial Data Science use-cases that we have solved so far, such as Land Use and Land Cover (LULC), Crop Classification, Sowing and Harvest Progression, Change Detection, Route Optimization, Satellite Image Time-Series (SITS) classification, Image2Image (I2I) Translation, Cross Modal Fusion etc, we are now focusing on advancing the next-generation Machine Learning (ML) applications, and surpass the State-Of-The-Art (SOTA), especially in more ambiguous, complex geographies. We look forward to applying our research to critical products, while touching the lives of millions of users, via revolutionary, real, and near-real time large-scale software systems utilizing Terabytes of data. At the core of such systems, we are envisioning foundational geospatial data science models that are season, modality and ground agnostic. We have been at the forefront of adaptable and efficient models, as evidenced by our findings through publications at top ML/GRS conferences. Roles & Responsibilities: Own a couple of technical roadmaps and charters for assisting the science manager in terms of resource management. Technically mentor science staff and projects. Work in collaboration with product owners, applied data scientists, MLOps, geospatial experts, platform engineers to envision solutions to real-world, ambiguous business use-cases with low latency/ high throughput. Focus on identifying and solving customer problems with simple and elegant solutions, while working backwards from customer requirements. Quickly propose and validate hypotheses to direct the product roadmaps. Own time-bound, End-to-End (E2E) solutioning of large-scale ML applications, ranging from resource, requirements gathering, data collection, cleaning and annotation, model development, validation, deployment, monitoring, etc Brainstorm, deep dive, implement, debug into fundamentals of the systems (eg, architectures, losses, efficiency, serving etc), while writing clean, production level code, and conduct A/B as necessary. Define proper output Data Science metrics and calibrate them to the desired business metrics. Clearly communicate findings verbally and in writing to stakeholders of varied backgrounds. Have attention to detail. Engage and initiate collaborative efforts to meet ambitious (applied research and product/client delivery) goals. Innovate and advance State-Of-The-Art (SOTA) in-house solutions, and communicate findings as IPs (patents, papers), as deemed applicable by business. Mentor junior staff, interns as applicable. Assist Science managers in effective project, resource management, hiring, and timely deliverables (in an agile manner), via showcasing strong sense of ownership and accountability. Qualification: M.Tech, MS (Research), PhD in a technical field (eg, CS, EE, EC, Remote Sensing, etc), preferably from leading academic/ industrial labs/institutes, corporates. Undergraduates/Dual-Degree with research experience as mentioned below may also be considered. Experience working in industry (2-6 years of experience), on projects from proof-of-concept to deployment and monitoring, while partnering with business stakeholders, product managers, engineers, and other data scientists to translate business needs into technical, deployed solutions. 1-2 years of industry experience as a technical leader, as evidenced by simultaneous, multiple project and/or people management/mentorship instances. Demonstration of functioning in a matrixed organization while aligning cross-functional stakeholders towards shared goals, and exhibiting excellent behavioral skills. Must-have: A proven track record of relevant experience in computer vision, NLP, learning theory, optimization, ML+Systems, foundational models, etc Technically familiar with some, or most of (as evidenced by problem solving skills in novel scenarios): Convolutional Neural Networks (CNNs), LSTMs/RNNs/GRUs, Transformers, UNet, YOLO, RCNN, Encoder-Decoder Architectures, Generative Models (GAN, VAE, Diffusion), Contrastive Learning, Self-Supervised Learning, Semi-Supervised Learning, Representation Learning, Image Super Resolution, Traditional Machine Learning (Classification, Regression, Clustering), Active Learning, Learning with Noisy Labels, Multimodal Learning, Synthetic Aperture Radar (SAR)/VV-VH bands, Normalized Difference Vegetation Index (NDVI), False Colour Composite (FCC), Dimensionality Reduction (PCA, UMAP, Isomap), Time-Series Modeling/ Forecasting, Model compression (Distillation, Pruning, Quantization), Automatic Mixed Precision training, Fourier Neural Operator (FNO), Climate+AI, Domain Adaptation, Domain Generalization, Anomaly Detection etc Candidates with prior publications in (main tracks/ workshops of) ICLR, CVPR, ICCV, ECCV, NeurIPS, ICML, AAAI, IJCAI, ACL, EMNLP, TACL, NAACL, TMLR, IGARSS, InGARSS, IEEE Transactions, etc, would have an edge too (with preference to first-authored ones). Proficiency in at least one general programming language (preferably, Python), along with strong hands-on experience with ML frameworks (eg PyTorch) in terms of training large, optimized, scalable, ML models. Strong verbal and written communication skills. Experience with SQL, large scale distributed systems (eg, Spark), MLOps will be handy. Benefits: Medical Health Cover for you and your family including unlimited online doctor consultations Access to mental health experts for you and your family Dedicated allowances for learning and skill development Comprehensive leave policy with casual leaves, paid leaves, marriage leaves, bereavement leaves Twice a year appraisal
Posted 3 months ago
0 - 1 years
2 - 5 Lacs
Bengaluru
Work from Office
As a Machine Learning Intern, your primary responsibility is to design, build, and maintain scalable ML/DL workflows across SatSure s products. You will work closely with cross-functional teams, including data scientists, geospatial analysts, and software engineers, to build these workflows. Key Responsibilities: Implementation Focus: Implementing model architectures and training workflows designed by our Data Science (DS) team. Scalability & Optimization: Optimize ML/DL workflows for scalability, handling large-scale data challenges, and improving cost and time efficiency. Collaboration and Communication: Collaborate with cross-functional teams to understand geospatial data requirements and provide technical expertise and support. Communicate findings, insights, and technical solutions effectively to both technical and non-technical stakeholders. Key Qualifications: Educational Background & Experience: Bachelor s or Master s degree in Computer Science (or related discipline) with 1 year of experience in building and scaling end-to-end ML/DL pipelines. Technical Expertise: Proficient in Python, ML/DL fundamentals, and PyTorch for designing, fine-tuning, and deploying computer vision pipelines (eg, object detection, image segmentation). Problem-solving & Workflow Management: Skilled in rapid prototyping, handling large datasets, version control (Git), and writing test cases for ML/DL workflows. Collaboration & Communication: Strong analytical abilities, excellent teamwork, and communication skills to thrive in cross-functional environments. Good to have(Bonus points): Geospatial Expertise: Proficient in geospatial libraries like Rasterio, Xarray, Geopandas, and GDAL, with experience in working with raster and vector data. Distributed Computing & Workflow Management: Knowledge of distributed computing frameworks (eg, Dask) and familiarity with workflow management tools such as Airflow or MLflow. Cloud Platforms: Experience working with public cloud platforms, including AWS or GCP. This role is ideal for individuals passionate about building robust, scalable ML/DL systems to enable organizations to leverage the power of geospatial information for various applications, including urban planning, environmental monitoring, transportation, agriculture, and emergency response. Why should you join us? Cutting-Edge Projects: Work on innovative geospatial and AI/ML solutions addressing real-world challenges. Skill Development: Learn from industry experts in a supportive, growth-focused environment. Meaningful Impact: Contribute to projects that drive global change in agriculture, urban planning, and disaster management.
Posted 3 months ago
4 - 5 years
8 - 12 Lacs
Pune
Work from Office
Proficient in the use of MS office suite of software applications i.e. Excel, Word, and PowerPoint. Familiar with Enterprise applications (i.e. Oracle) Ability to lead department projects that require management of allocated team members. Excellent written and oral communication skills. Ability to resolve issues with SCM, field engineering, management, order administration and program management. Ability to fully document SCM processes. Ability to analyze change documentation to ensure that it is adequate to generate SBR s. Ability to resolve discrepancies between software and software documentation provided by software developers and SCM records. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Normally follows established procedures on routine work, but requires instructions only on new assignments. Qualifications 4 to 5 years of experience in technical writing and regulatory documentation . Strong understanding of federal aviation/authority guidelines (good to have). Experience with product, process, and UCS guidelines . Excellent writing, editing, and proofreading skills with attention to detail. Ability to collaborate with cross-functional teams and translate technical concepts into user-friendly documentation. REQ-148560","qualifications":" 4 to 5 years of experience in technical writing and regulatory documentation . Strong understanding of federal aviation/authority guidelines (good to have). Experience with product, process, and UCS guidelines . Excellent writing, editing, and proofreading skills with attention to detail. Ability to collaborate with cross-functional teams and translate technical concepts into user-friendly documentation. ","responsibilities":" Configuration Management Processing Verify and Validate documentation of code changes for each version release. Ensure department practices are in accordance with released procedures. Analyze software documentation to ensure it meets department standards. Research inquiries from customer, PMO, field engineering regarding software shipments and distribution requirements. Prepare software build for test and address any issues that arise. Resolve any discrepancies with software and software records that do not meet department release standards. Documentation Track and document software configuration baselines for customers and production. Create certification documentation, maintain status accounting information, and coordinate software release. KNOWLEDGE/SKILL REQUIREMENTS Proficient in the use of MS office suite of software applications i.e. Excel, Word, and PowerPoint. Familiar with Enterprise applications (i.e. Oracle) Ability to lead department projects that require management of allocated team members. Excellent written and oral communication skills. Ability to resolve issues with SCM, field engineering, management, order administration and program management. Ability to fully document SCM processes. Ability to analyze change documentation to ensure that it is adequate to generate SBR s. Ability to resolve discrepancies between software and software documentation provided by software developers and SCM records. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Normally follows established procedures on routine work, but requires instructions only on new assignments.
Posted 3 months ago
0 - 2 years
1 - 5 Lacs
Bengaluru
Work from Office
Conduct market research to identify and evaluate new opportunities in the drone industry. Develop and implement strategies to generate leads and secure new business. Build and maintain strong relationships with clients and partners. Prepare and deliver presentations and proposals to potential clients. Collaborate with internal teams to ensure successful project delivery. Participate in industry events to promote FLYBI Technologies Pvt Ltd. services. Qualifications: Bachelor s degree in Business, Technology, or a related field. Minimum of 4 years of experience in business development, drone industry, or a related role. Proven track record of achieving Business targets and driving business growth. Strong understanding of the drone technology industry and its applications. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills Job Information: Role: Business Development Executive (BDE) Industry Type: Aviation Department: Sales Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education: UG, Any Graduate Key Skills Negotiation Skill Presentation Skills Lead Generation Skill Market Research Skill Strong Communication Skills
Posted 3 months ago
0 - 5 years
3 - 5 Lacs
Howrah, Kolkata
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can Apply Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 3 months ago
5 - 10 years
3 - 8 Lacs
Delhi NCR, Hyderabad, Mumbai (All Areas)
Work from Office
We are seeking an elite and highly professional Chauffeur to provide exceptional service to high-net-worth individuals (HNIs) and ultra-high-net-worth individuals (UHNIs). The ideal candidate must exhibit impeccable etiquette, superior driving skills, and a strong understanding of luxury lifestyle and discretion. Key Responsibilities: Provide seamless, punctual, and safe transportation for VIP clients. Maintain strict confidentiality and discretion at all times. Exhibit polished communication skills and a strong sense of etiquette. Ensure the vehicle is impeccably maintained, clean, and fully operational at all times. Assist with loading/unloading luggage and providing any necessary personal assistance. Remain composed and professional in all situations, including high-pressure environments. Stay updated on preferred routes, traffic conditions, and alternative routes for smooth travel. Understand and anticipate client preferences, offering a bespoke and personalized service. Coordinate with household staff, security teams, and personal assistants for seamless operations. Requirements & Qualifications: Prior experience as a chauffeur for HNIs, UHNIs, celebrities, or diplomats preferred. Exceptional driving skills with a clean driving record. Strong knowledge of luxury vehicle maintenance and operations. Impeccable grooming, professional demeanor, and high emotional intelligence. Excellent verbal and written communication skills. Ability to maintain absolute discretion and confidentiality. Understanding of luxury lifestyle, high-end services, and sophisticated etiquette. Flexible schedule, including availability for evenings, weekends, and travel as required. Defensive driving training or certification is a plus. Why Join Us? Work with elite clientele in a prestigious environment. Competitive compensation and benefits package. Opportunities for career growth and international exposure. A professional and respectful work environment. If you meet the above criteria and are passionate about delivering unparalleled chauffeur services, we invite you to apply and become part of our esteemed team.
Posted 3 months ago
0 - 1 years
2 - 6 Lacs
Bengaluru
Work from Office
We select our joiners as Associate & Train & Develop the holistically in all functional areas of management , Leadership viz Marketing ,Sales, Team management ,Leadership as per sales training module Manage clients & Leading for us in future Required Candidate profile Excellent Communication skills Any Graduate / Post Graduate Young & Enthusiastic Freshers Money Driven Freshers Immediate joiners only CONTACT HR JENIFER @8867028530
Posted 3 months ago
2 - 5 years
0 - 0 Lacs
Hyderabad
Work from Office
We are actively seeking Non-IT Recruiters with 2-5 years of real-time experience to join our team immediately! The ideal candidate will have hands-on experience working with client-specific domains, including Aerospace/Aviation , Mechanical Engineering , Oil & Gas , Semiconductor , Electronics Engineering , Electrical Engineering , and Instrumentation Engineering . Location : Gachibowli, Hyderabad. Mode of Work : 5 days onsite Experience Level : 2-5 years Mode of Interview : In-Person at Gachibowli office. Working Hours : Night Shift (EST Time zone) Key Responsibilities: Source, screen, and identify top talent across various engineering domains. Work closely with clients to understand their recruitment needs and ensure the best fit for their requirements. Utilize job boards, social media, and other recruiting platforms to find qualified candidates. Conduct initial candidate screenings, interviews, and assessments to ensure technical and cultural alignment. Maintain a strong pipeline of qualified candidates and manage candidate relationships throughout the hiring process. Ensure compliance with all recruitment policies and standards. Qualifications: 2-5 years of real-time recruitment experience in non-IT sectors. Prior experience in recruiting for domains such as Aerospace/Aviation, Mechanical Engineering, Oil & Gas, Semiconductor, Electronics Engineering, Electrical Engineering, and Instrumentation Engineering is a must. Strong understanding of the recruitment process and familiarity with relevant ATS, job portals, LinkedIn, and other sourcing tools. Excellent communication skills and a proactive approach to problem-solving. Ability to work in a fast-paced, dynamic environment and meet client deadlines. Benefits: Competitive salary. Opportunity for growth within the company. Collaborative and supportive work culture. Comprehensive benefits package. If you're passionate about connecting talented professionals with leading organizations in engineering sectors and have the required experience, we want to hear from you! Apply today and join our team for an exciting career opportunity!
Posted 3 months ago
0 - 5 years
3 - 4 Lacs
Navi Mumbai, Mohali, Mumbai (All Areas)
Work from Office
Resolving customer query over chat or voice Salary upto 4LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Arpit - 9588836462 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 3 months ago
0 - 1 years
2 - 3 Lacs
Bengaluru
Work from Office
We are looking for an Data Science Intern in our EO Applied Data Science (EO Data) Team Our mission is realized through foundational research and development in applied machine learning With a plethora of Geospatial Data Science use cases that we have solved so far, such as Land Use and Land Cover (LULC), Crop Classification, Sowing and Harvest Progression, Change Detection, Route Optimization, Satellite Image Time-Series (SITS) classification, Image2Image (I2I) Translation, Cross-Modal Fusion etc, we are now focusing on advancing the next-generation Machine Learning (ML) applications, and surpass the State-Of-The-Art (SOTA), especially in more ambiguous, complex geographies We look forward to applying our research to critical products while touching the lives of millions of users, via revolutionary, real, and near-real-time large-scale software systems utilizing Terabytes of data At the core of such systems, we envision foundational geospatial data science models that are season, modality, and ground agnostic We have been at the forefront of adaptable and efficient models, as evidenced by our findings through publications at top ML/GRS conferences Key Responsibilities: Work in collaboration with applied data scientists, MLOps, geospatial experts, and platform engineers to envision solutions to real-world, ambiguous business use cases with low latency/ high throughput. Focus on identifying and solving assigned problems with simple and elegant solutions, while working backwards from desired requirements. Quickly propose and validate hypotheses to direct the science roadmap. Own time-bound, End-to-End (E2E) solutions for ML applications, ranging from resource, requirements gathering, data collection, cleaning and annotation, model development, and validation. Brainstorm, deep dive, implement, and debug into fundamentals of the systems (eg, architectures, losses, efficiency, serving, etc), while writing clean code. Define proper output Data Science metrics. Clearly communicate findings verbally and in writing to stakeholders of varied backgrounds. Have attention to detail. Engage and initiate collaborative efforts to meet ambitious (applied research and product/client delivery) goals. Innovate and advance State-Of-The-Art (SOTA) in-house solutions, and communicate findings as IPs (patents, papers), as deemed applicable by business. About You: Pursuing M.Tech, MS (Research), PhD in a technical field (eg, CS, EE, EC, Remote Sensing, etc), preferably from leading academic/ industrial labs/institutes, or corporates. Undergraduates/Dual-Degree with research experience as mentioned below may also be considered. A proven track record of relevant experience in computer vision, NLP, learning theory, optimization, ML systems, foundational models, etc Technically familiar with some, or most of (as evidenced by problem-solving skills in novel scenarios): Convolutional Neural Networks (CNNs), LSTMs/RNNs/GRUs, Transformers, UNet, YOLO, RCNN, Encoder-Decoder Architectures, Generative Models (GAN, VAE, Diffusion), Contrastive Learning, Self-Supervised Learning, Semi-Supervised Learning, Representation Learning, Image Super Resolution, Traditional Machine Learning (Classification, Regression, Clustering), Active Learning, Learning with Noisy Labels, Multimodal Learning, Synthetic Aperture Radar (SAR)/VV-VH bands, Normalized Difference Vegetation Index (NDVI), False Colour Composite (FCC), Dimensionality Reduction (PCA, UMAP, Isomap), Time-Series Modeling/ Forecasting, Model compression (Distillation, Pruning, Quantization), Automatic Mixed Precision training, Fourier Neural Operator (FNO), Climate+AI, Domain Adaptation, Domain Generalization, Anomaly Detection etc Experience working in industry (0-1 years of experience), if applicable will also be considered. Candidates with prior publications in (main tracks/ workshops of) ICLR, CVPR, ICCV, ECCV, NeurIPS, ICML, AAAI, IJCAI, ACL, EMNLP, TACL, NAACL, TMLR, IGARSS, InGARSS, IEEE Transactions, etc, would have an edge too (with preference to first-authored ones). Proficiency in at least one general programming language (preferably, Python), along with strong hands-on experience with ML frameworks (eg PyTorch) in terms of training large, optimized, scalable, ML models. Experience with SQL, large-scale distributed systems (eg, Spark), and MLOps will be handy. Strong verbal and written communication skills
Posted 3 months ago
0 - 2 years
3 - 6 Lacs
Hyderabad
Work from Office
Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 people CONTACT HR TINA@7207835467 Required Candidate profile *Dynamic & Hardworking Freshers *Inter-personnel skills and Communication skills *Graduate & Post Graduate Freshers *Freshers willing get trained in all the areas of management *Immediate Starters
Posted 3 months ago
4 - 7 years
20 - 23 Lacs
Bengaluru
Work from Office
You are an awesome colleague, always seeing the possibilities and accept challenges to grow your horizon. You Have completed university with a qualified degree, preferably in Industrial Management or Economics Have 4+ year s work experience as a consultant from leading consulting and/or software organization. Are interested in leveraging Information Technology to achieve business objectives. Take accountability for your customer s needs and aim to deliver best results for your clients. Can understand and document customer requirements. Explain complex processes easily. Enjoy presenting to a group and lead through a workshop to achieve set objectives. Have a structured work approach and stick to your goals. Fluently communicate in business English in person or writing Are happy to travel the world to occasionally spend time directly with your clients. Who you are? / What we expect: You are in the first line to ensure Syncron customers realize the most value from our solutions, by Implementing and documenting end-to-end business processes based on Syncron s best practices and standard software solutions Gathering, analyzing and documenting customer requirements and bringing them in line with the contracted project scope Setting up Syncron s solutions to enable customer value Defining the integration of the Syncron solution within the customer s IT landscape (definition of relevant data flows and data mappings, specifically with regards to the customer s ERPs in close collaboration with the Technical Architect from Syncron s project team Managing the project scope in close collaboration with Syncron s and the customer s project manager Develop and maintain relationships with customers, stakeholders, and other team members to ensure effective communication and collaboration Identifying needs and additional services to optimize customer value Collaborating with Syncron Customer Success Managers to drive customer satisfaction Collaborating with Product Management department to improve Syncron solutions The icing on the cake: You can bring your application to the top of our list, by having Experience building business solutions based on standard software. Experience in implementing SaaS solutions Strong experience in the after-sales domain
Posted 3 months ago
1 - 5 years
3 - 6 Lacs
Gurgaon
Work from Office
Attending to reception calls and directing the team accordingly - maintaining call records Hospitality, Housekeeping, Guest Service, Facility Services, CRM Systems, Required Candidate profile FEMALES only 3+ years experience in hospitality or aviation industry preferred Serve as an extended arm to CRM team Meet and greet visiting clients 5 days working
Posted 3 months ago
1 - 5 years
2 - 3 Lacs
Noida
Work from Office
Hiring for Customer Support profile !!! Location- Noida Sec 63 Blended process Immediate joiner Salary upto- 3.2LPA (depends on last drawn) 5 days working 2 days off Rotational shift Cab facilities in the ODD Hours Incentives Share your profile on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring for Travel consultant Minimum 6 months of experience required Maximum 6 years of experience will work Location- Airoli, Navi Mumbai, Mumbai Salary- 2LPA to 6LPA ( Hike on Last drawn) One side cab facilities Internation Travel process Graduates and UG both are eligible Notice period- Max 30 days will considerable Interview mode- Virtual Share your CVS on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Job description Required Qualifications Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Minimum 1 year of experience in Ticketing and/or Fare Auditing. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis General Go Getter, Buck stops with me attitude Thinking out of box / Logical thinking/ Applier of Common Sense Travel and airline industry experience and savvy Ability to successfully gather and analyze information and make recommendations for improvement Ability to develop effective solutions to difficult problems or situations Makes effective decisions within his/her authority Investigates and takes action to meet client's needs With guidance learns quickly on the job. Picks up new skills and understands ideas when presented in a structured format. Learns effectively from experience. Responds effectively under stressful situations. Avoids counterproductive behaviors when confronted with frustrating problems or situations. Structures basic information accurately and draws informed conclusions. Is confident about his/her ability to contribute effectively. Takes responsibility for his/her actions and is receptive to constructive criticism. Technical Skills Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. Track record of low error rate; low airline debit memos/financial losses. Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Experience Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Good experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Education High School Degree or Graduation Any other travel school/ college/ institute certification (preferred) Please share the CVs on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Hiring for Travel consultant Blended process Minimum 6months of travel experience is mandatory which is into GDS (Amadeus, Galileo and Sabre etc.) Salary up to 6LPA Cab facility 5 days working 2 days off Location- Airoli, Mumbai Interested candidates contact on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Hiring for Travel consultant Minimum 6 months of experience required Maximum 6 years of experience will work Location- Airoli, Navi Mumbai, Mumbai Salary- 2LPA to 6LPA ( Hike on Last drawn) One side cab facilities Internation Travel process Graduates and UG both are eligible Notice period- Max 30 days will considerable Interview mode- Virtual Share your CVS on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
Hiring for International MNC' for US Travel Process Grad/ug with international travel experience can apply. Salary upto 4 LPA (28k) US Shifts Both Side Cabs Sat-Sun Offs Location - Gurugram To apply, please Call or WhatsApp: 7800951673 - Ayush Required Candidate profile Grad/ug with international travel experience can apply. Excellent Communication Skills mandatory To apply, please Call or WhatsApp: 7800951673 - Ayush
Posted 3 months ago
4 - 8 years
30 - 37 Lacs
Pune
Work from Office
Grade G Responsible for advising the businesses and functions on ethics and compliance initiatives and adherence to policy, using advanced technical knowledge and experience to ensure conformance to all related internal and external policies and regulations and to help embed the BP ethics and compliance culture. Entity: Customers & Products Job Family Group: Ethics & Compliance Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise . The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! About the role: Aviations vision is to be the fuel and services partner of choice for their customer. We are on a tour to transform our business to become more customer centric, higher performing and to play a key role in bps net zero ambition. The Head of Ethics & Compliance Global Aviation (known internally as the Senior E&C Liaison or Senior ECL) drives the strategic direction of the programme and is a Leadership Team Member. The role is a trusted business advisor supporting Aviation to embed E&C globally across day-to-day operations by serving as the primary contact for global aviation ethics and compliance enquiries, advice and assurance and serving as a speak up channel. Promoting bp s code, Who we are and speak-up culture. Participating in the concerns management and investigations process . Collaborating with the central E&C function and the broader bp ECL community leading a fit for purpose ECL Network in Aviation. Title for this role internally is Senior Ethics & Compliance Lead. Risk identification, monitoring and reporting : Lead and present at critical governance meetings relating to the Aviation E&C programme. Identification, assessment and monitoring of all risks, as well as supporting Counterparty Due Diligence, High Risk Agents, Non-Operated Joint Venture Risk Management. Support the expansion and application of an E&C plan to lead the risks in Aviation globally. Lead assessment of E&C risks (Anti-Bribery & Corruption, Anti-Money Laundering, Competition and Anti-trust, International Trade Regulations) in the annual review of risk management reporting (RMR) process in conjunction with the handling ECL for Customers & Products, central E&C function and bp Legal. Provide ITR (Trade Sanctions) advice globally to Aviation and co-ordinate a comprehensive advisory service delivered by Regional ECLs. Communications and knowledge sharing: Support and assist in the execution of E&C requirements, training, and communications. Working with their communications partner, incorporate ethics and compliance into the Aviation annual communications plan. Share standard methodologies and lessons learned with their entity/sub-entity as well as with the ECL community and the central E&C function. Support business-level insights and actions that arise from the identification of weak signals related to the ethics and compliance/Who we are indicators. Ethical behaviours and leadership: Lead the E&C strategy for Aviation globally. Clearly and consistently demonstrate commitment to our code and Who we are . Being the primary point of contact for all ethics and compliance-related queries and support and the go to guides for support on ethics and compliance matters. Concerns management and business integrity investigations: Coordinating the entire process from the initial reporting of concerns to the final resolution. Ensuring detailed and fair investigations, maintaining confidentiality and integrity throughout. Coordinate and review Aviation concerns, participating in Triage, appointing Qualified Local Investigators, and drafting recommendations (for Local Investigations). Education & Experience: Overall 12 years of experience with commercial, operational, business and JV management responsibilities including considerable advisory experience of international trade regulations (trade sanctions), ideally in aviation or related sector. Shown ability to robustly hold compliance positions expertly and objectively, with the ability to exercise good judgement when pro-actively applying global compliance requirements across multiple regions/local jurisdictions. Consistent record in collaborating with senior internal and external customers, and delivering strategic projects. Creative and analytical, with commercial skill and flexibility. Experience in leading teams and doing business in high-risk regions. Skills & Competencies: Impact and Influencing: > Able to access and influence senior leaders to discuss E&C activities and issues with the ability to provide practical solutions. > Strong presentation skills and ability to challenge senior business leaders when needed. > Ability to maintain a level of independence and objectivity to speak up when there are risks to the company s reputation or regulatory compliance. > Able to lead and supervise the development and implementation of ethics and compliance strategies, plans and programmes. > Ability to work along with customers across business and functions to support E&C. Strategic foresight: > Strong strategic skills and well-developed intuition for business to think, act and influence in ways that support sustainable E&C culture in the business. > Demonstrates practical decision making to support the business while maintaining E&C programme compliance > Strong risk management and mitigation capability > Able to evaluate the impact of changes in the bp code of conduct, policies, regulations or standards on a businesses commercial, reputational and regulatory environment > Comfortable analyzing data and discerning trends and themes to design activities to improve E&C culture across Aviation. Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Client Counseling, Communication, Conflict Management, Courage, Data Analysis, Decision Making, Employee and labour relations, Ethical judgement, Facilitation, Global Perspective, Global trend analysis across society, economies and structures, Industry knowledge and advocacy, Influencing, Intelligence writing and briefing, Issues and Policy Management, Knowledge Sharing, Presenting, Regulatory Compliance, Risk Management, Stakeholder Engagement, Stakeholder Management, Strategic Thinking {+ 1 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 3 months ago
2 - 3 years
2 - 5 Lacs
Bengaluru
Work from Office
Required skills:Excellent communication skills, both verbal and writtenPrefer candidate being Multi lingualStrong interpersonal skills to interact effectively with clients and colleaguesAttention to detail for accurate data entry and record keepingAbility to multitask and prioritize tasks efficientlyProficiency in Microsoft Office SuiteProfessional appearance and demeanourExperience: 2-3 yrs in Hospitality and Aviation Industry Or Fashion Industry.Job Type: Full-timeSchedule:Day shiftRotational shift Job descriptionCandidate will be managing the front desk of our office experience retail centre by welcoming visitors, directing inquiries, scheduling appointments, handling incoming calls, maintaining office organization, and performing basic administrative tasks like filing, copying, and mail distribution, all while providing excellent customer service. Key responsibilities may include:Greeting visitors: Professionally welcoming guests upon arrival, directing them to the appropriate person or area.Answering phone calls: Efficiently answering incoming calls, directing them to the relevant staff member, and taking messages when necessary.Appointment scheduling: Managing appointment calendars, confirming schedules, and notifying relevant parties of changes.Mail management: Receiving, sorting, and distributing mail to appropriate recipients.Office administration: Maintaining office supplies, managing basic administrative tasks like copying, faxing, and filing.Data entry: Inputting information into computer systems, updating databases as needed.Maintaining reception area: Keeping the front desk and common areas clean, organized, and presentable.Basic customer service: Addressing visitor inquiries, providing basic information about the company, and resolving simple issues.Others: Managing travel arrangements for staff, Preparing meeting rooms and materials, Handling basic accounting tasks like processing invoices, Assisting with event planning and coordination, and Providing administrative support to senior management. Job descriptionCandidate will be managing the front desk of our office experience retail centre by welcoming visitors, directing inquiries, scheduling appointments, handling incoming calls, maintaining office organization, and performing basic administrative tasks like filing, copying, and mail distribution, all while providing excellent customer service. Key responsibilities may include:Greeting visitors: Professionally welcoming guests upon arrival, directing them to the appropriate person or area.Answering phone calls: Efficiently answering incoming calls, directing them to the relevant staff member, and taking messages when necessary.Appointment scheduling: Managing appointment calendars, confirming schedules, and notifying relevant parties of changes.Mail management: Receiving, sorting, and distributing mail to appropriate recipients.Office administration: Maintaining office supplies, managing basic administrative tasks like copying, faxing, and filing.Data entry: Inputting information into computer systems, updating databases as needed.Maintaining reception area: Keeping the front desk and common areas clean, organized, and presentable.Basic customer service: Addressing visitor inquiries, providing basic information about the company, and resolving simple issues.Others: Managing travel arrangements for staff, Preparing meeting rooms and materials, Handling basic accounting tasks like processing invoices, Assisting with event planning and coordination, and Providing administrative support to senior management.
Posted 3 months ago
0 - 1 years
1 - 2 Lacs
Trichy, Chennai, Coimbatore
Work from Office
Hiring Candidates for Customer Service to handle passengers @ Airport Terminal. Check, Ticketing Procedures. Assisting passengers. Security and Boarding Check. Aviation Course Certification preferred. For more details - 7418259706 / 7358359706 Required Candidate profile Good Communication Skills, Perks and benefits PF,ESI,Allowances
Posted 3 months ago
0 - 2 years
3 - 6 Lacs
Pune
Work from Office
- Earn while you learn - Lead team creation & development - Create and Carry out the Brand promotion & Marketing strategy - Stay adaptable with objectives and hustle hard! CONTACT- 8122819942/ 9150233357 Required Candidate profile *FRESHER *IMMEDIATE JOINER *GRADUATE *SELF -MOTIVATOR *HARDWORKING
Posted 3 months ago
1 - 2 years
3 - 5 Lacs
Chennai
Work from Office
*Closing clients - from Business presentation to warm leads to eventually signing up clients *Handling and training a team of outbound marketing executives *Setting goals, guiding the *team towards achieving those goals CONTACT-9150233357/8122819942 Required Candidate profile Immediate Starters Hardworking and willing to learn passionate towards Marketing and sales Good communication and interpersonal skills
Posted 3 months ago
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