Job Description: We are looking for a Salesforce Product Analyst, immediate joiner preferred, to join our team and drive the optimization of our Salesforce platform. This role involves working closely with stakeholders, gathering business requirements, and ensuring seamless implementation of Salesforce solutions to enhance business processes. Key Responsibilities: Collaborate with business teams to understand requirements and translate them into Salesforce solutions. Analyze, configure, and optimize Salesforce features, ensuring alignment with business objectives. Act as a bridge between technical teams and business users to facilitate system enhancements. Conduct data analysis, reporting, and dashboard creation to support decision-making. Assist in testing new Salesforce functionalities and provide user training. Stay up-to-date with Salesforce updates and recommend best practices. Troubleshoot system issues and provide ongoing support. Requirements: Experience: 4+ years as a Business Analyst/Product Analyst with Salesforce experience. Strong understanding of Salesforce Sales Cloud, Service Cloud, or other relevant modules. Ability to gather, document, and analyze business requirements effectively. Experience with Salesforce reports, dashboards, and workflow automation. Excellent communication skills and stakeholder management. Salesforce certifications (e.g., Salesforce Administrator) are a plus.
Job Title: Senior/ Tech Leader Service Cloud Salesforce Developer - Immediate Joiner Preferred We are seeking a seasoned and highly skilled Senior Developer with expertise in the Salesforce platform to join our dynamic team. In this pivotal role, the Senior Developer will be responsible for analysing requirements, proposing software design, instructing software developers on proper design methods, defining standard database design, and providing production support. Setting the standards for software design and development, the Senior Developers will play a crucial role in ensuring the effectiveness and scalability of solutions. Role & responsibilities Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions. Analyze complex business and technical requirements regarding their impact on existing systems and environments to produce a thorough business and system design. Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third-party applications and other tools. Understand the business needs of internal customers and provide comprehensive solutions for such needs. Develop coding standards and guide junior team members. Participate in cross-functional team communication and knowledge-sharing activities. Work on complex projects with minimal guidance from team lead/managers. Fulfill technical lead role on large projects and coordinate development activities. Work with requirement owners to estimate and prioritize user system requests. Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance. Manage and document configuration changes to fields, workflows, reports, roles/permissions, security settings, page layouts, custom objects, reports, and dashboards. Remain current on Salesforce releases, features, best practices, applications, technologies, and certifications (Trailhead) Manage release preview and business process testing for ongoing Salesforce bug fixes and new releases, advising the Salesforce users on the strategic direction the application should take, including third-party add-ons or additional applications. Drive user adoption and best practices to further the long-term success of the system through user training and support. Maintain system health checks, conduct regular license audits, and ensure license compliance. Communicate effectively with project managers and other stakeholders regarding project status and delivery timeframes. Preferred candidate profile Minimum 5 years of experience in hands-on Salesforce, and focus on Service Cloud. Strong Salesforce functional experience with Service Cloud and Field Service Lightning (FSL). Extensive technical experience with Salesforce in the following capacities: Gap analysis, solution design, configuration, and development Integrating Salesforce with other applications using web services and other technologies Use of APIs, Apex, Lightning, Visualforce, and Visual Workflow to develop extensions to native functionality. Implementing platform end-to-end, including data conversion and post-production support, and troubleshooting System administration, including user management, environment planning, workflow, approval, and message configuration. Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML Experience with Case management, Milestones, Planning and Scheduling, Service appointment, and Work order management. Experience with other SaaS e-commerce platforms a plus Experience with Agile Project methodology and familiarity with ADO Salesforce Developer (Platform Developer I, Platform. Developer II and Salesforce Service Cloud Consultant is a must. Certification and hands-on experience in Field Service Lightning are a plus. Our Recruiter is available on Whatsapp at +84934779288, feel free to connect for application
Role & responsibilities Job Description Role: UAT Tester About Aventra: Aventra is a global IT consulting and IT services company with leading capabilities in digital transformation, cloud & Big data. It is a fast-paced growing scale-up company having offices in Malaysia, Singapore, India, and UAE. The main focuses are on the maritime, port, and shipping business environments. Work Location: Role Description: We are seeking a skilled and detail-oriented User Acceptance Testing (UAT) Tester to join our dynamic team. The UAT Tester (having both Manual & Automation) will play a crucial role in ensuring that software applications meet user requirements and are ready for deployment. The ideal candidate will have exceptional analytical skills, and the ability to collaborate effectively with cross-functional teams. Work Experience: 5 to 8 Years of Good Hands-on Experience on projects for Manual and automation Responsibilities: Test Planning and Preparation: Collaborate with business analysts and stakeholders to understand user requirements and acceptance criteria. Develop high level testing scenarios for UAT based on business processes and user stories. Test Execution: Conduct end-to-end testing to validate that the software meets user expectations and business requirements. Identify, document, and prioritize defects, ensuring thorough coverage of test scenarios. Collaboration with Business Stakeholders: Act as a liaison between the development team and business stakeholders to ensure clear communication of requirements and testing outcomes. Support with reviewing of internal QA team testing, spot checking to ensure successful handover. Creating scenarios for UAT. Facilitate UAT meetings and gather feedback from business users. Regression Testing: Help QA team create and develop the required automated regression testing suites. Perform regression E2E testing to ensure that new features or bug fixes do not negatively impact existing functionalities. Validate that the software remains stable and reliable across different releases. Documentation: Maintain detailed documentation of test cases, test results, and any issues encountered during UAT. Provide clear and concise reports on testing progress and outcomes. Test Environment Management: Set up and manage test environments, ensuring they accurately reflect the production environment. Collaborate with the development and infrastructure teams to address any environment-related issues. Continuous Improvement: Actively participate in post-implementation reviews to gather insights for continuous improvement of the testing process. Recommend enhancements to testing methodologies and tools. QA Tools: Should have Good Experience with tools like Pytest, Jupyter, Python, Cucumber in Java, Postman, IntelliJ, swagger, Git/Bitbucket, Azure and Jira, CI/CD Jenkins, JMeter. Skills & Competencies Requirements Bachelors degree in computer science, Information Technology, or a related field. Proven experience as a UAT Tester or in a similar quality assurance role. Good Hands-on experience with Core Java Strong understanding of software development life cycle (SDLC) and UAT processes. Exceptional analytical and problem-solving skills. Validate complex geometry calculations within software systems Strong understanding of mathematical/geometry concepts, algorithms etc Effective communication and collaboration skills with both technical and non-technical stakeholders. Familiarity with testing tools and methodologies. Detail-oriented and capable of working independently or as part of a team. Preferred candidate profile