654 Avaya Jobs - Page 8

About The Role PRIMARY SET Adobe launch/AEP WEB SDK, Adobe Analytics & Project Management (Must Have) Experience Level 7 10 + Yrs. Roles and Responsibilities: Collaborate with stakeholders to gather digital analytics requirements and translate them into actionable tracking strategies. Implement and configure Adobe Analytics using Adobe Launch (Client-Side and Web SDK) and set up data layers. Set up and manage custom eVars, props, events , classifications, and Analysis Workspace dashboards . Perform end-to-end QA and validation of tags to ensure accurate tracking and data integrity. Build interactive and insightful dashboards in Adobe Analytics Workspace to visualize performance and user beha...

Key Responsibilities: Responsible for SAP CDC for B2B and B2C best practices. Experience in SAP Customer Data Cloud Gigya with knowledge of RaaS Module, Screen Set, Gigyas Rest APIs, Dataflows, Session Management. Responsible for account schema creation, for screens with multiple language, additiona logic in screen-set. Responsible for working on hosted pages. Should be able to handle dataflow for import and export of Customer data from Gigya. Knowledge on Webhooks, its validation using JWT and testing it in SAP CDC; Experience in handling the administrators, permission group, SSO and Site Group. Experience in Integration of SAP CDC with upstream and downstream system with middleware like SA...

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate s...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Adobe Experience Platform (AEP) Good to have skills : NA Educational Qualification : 15 Years fulltime education Project Role :Software Development Lead Project Role Description :Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to suppor...

About the Function : Front office Conduct Surveillance (FOCS) is a level -1 control team within the front office, and is responsible for putting in place relevant controls (i.e., tools) to review, monitor and escalate (as required); to ensure adherence to acceptable business practices market conduct as outlined, defined and document by the bank. The scope of the team encompasses setting up controls across both electronic communication and trade surveillance for the in scope teams/staff within the front office. Position Purpose ISPL FOCS has been established in July 2020 at ISPL in Mumbai, India and is part of Front Office support. The scope of work includes offshoring administrative and Leve...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together. What we are looking for Role: Network Avaya - L3 Experience Range: 10 - 15 years Location: Chennai/Hyderabad Interview Mode: Telephonic Must Have: Should have working experience on Avaya Aura & Session manager and System Manager, Teams and Bright pattern. Strong knowledge on IP telephony solution including voice devices, voicemail, dial plan, dial peer, voice port connections, route pattern and route list. Working knowledge on Teams and troubleshooting Configuring T1/E1 on gateway, configuring translation pattern...

Job Title: Real-Time Analyst (RTA) Department: Workforce Management (WFM) Employment Type: Full-time Role Summary The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations with timely and accurate reporting, issue escalation, and actionable insights, Key Responsibilities Real-Time Monitoring & Queue Management Monitor real-time call, chat, or case queues to ensure service level goals are met consistently, Tr...

Qualifications To succeed in this position, you must: Bachelor's or Master's degree in Computer Science, AI, or a related field. Strong proficiency in Python and familiarity with relevant libraries and frameworks (NumPy, SciPy, scikit-learn, pandas, matplotlib, spaCy, NLTK, etc.). Experience with deep learning frameworks such as TensorFlow, Keras, and PyTorch, with a focus on NLP applications. Familiarity with cloud platforms (e.g., Azure, Google Cloud) Experience with Django, Flask, or similar web frameworks for API development. Proficiency in SQL for data manipulation and analysis. Strong communication skills and ability to collaborate effectively in a cross-functional team environment. Ex...

* Development of Avaya EP IVR applications in AOD , Avaya Orchestration Designer 7.x and above * Implementation of Avaya Experience Portal – AEP 7.x or above * Design and development of database for IVR applications

Skills:. Job Summary. IT Recruitment, About The Role : Development, posting,. We are looking for Sharp & Active candidate .. Responsibilities and Duties Managing every aspect of the employment process, including orientation and training new staff members.. Freshers can apply.. Benefits. Five days working.. Free meal.. Schedule. Day shift. Ability To Commute/relocate. Mohali, Punjab:Reliably commute or planning to relocate before starting work (Required). Education. Bachelor's (Preferred). We will provide you 6 months industrial training free of cost.. No of opening:-3. Must have own Laptop and LinkedIn Id.. There are no charges.. After completion of the training training certificate would be...

Greetings from TCS Human Resources Team!! I am Hema Sri, I represent the Talent Acquisition Group of TATA Consultancy Services. TCS Hiring for Network Avaya for Bangalore/Chennai/Hyderabad Locations, and its related technologies looks suitable for one of our requirement in one of the business units based out of Bangalore. Please go through the below details, if your experience matches the requirement, we could discuss your career plan in the details over a call or through mail. We shall connect you in case it matches the current requirements. Skill: Network Avaya L3 Preferred candidate profile Full Time Graduates / Post Graduates in: Bsc/BCA /BE / BTech / ME / MTech / MSc / MCA / MCM / MS. C...

Role & responsibilities Expertise in End user technologies Strong understanding on the technical aspects of mobile devices. Familiar with data transfers from IOS to Android and vice versa. Strong understanding of Avaya and Polycom functionalities. Familiar with latest EUS devices/platforms in the market. Ability to troubleshoot complex hardware and software issues. Ability to influence, coach/mentor and listen to team members and peers if Applicable Experience in coordinating, facilitating and influencing management Experience in contributing to and executing ITIL maturity uplift plans or roadmaps Preferred candidate profile Experience: 5+ Skill: Desktop support, Avaya, Polycom, End User Loc...

We are urgently hiring VC Coordinator with 1-3years relevant experience in Video conferencing and voice communication System.The candidate will be responsible for designing, installing, Operating, Maintaining, and troubleshooting VC infrastructure.

Hi all, We are hiring for the role Avaya IVR and ChatBot developer Experience: 8 - 10 Years Location: Remote Notice Period: Immediate - 15 Days Skills: Mandatory Avaya IVR, Avaya OD, Chatbot integrations knowledge, Cloud technologies (Azure), RESTful API SQL Server and above Java, spring boot Apache Tomcat Kubernetes Micro services design Desirable Document Statement systems domain knowledge Mobility development tools Domain Knowledge Avaya IVR, Avaya Orchestration Designer, Chatbot technologies, Azure and Micro services knowledge. Expertise in Java. Proficiency in SQL Server and other databases like mongo. Knowledge of Apache Tomcat, Kubernetes. Proficiency in integrating and consuming REST...

Your future role Take on a new challenge and apply your expertise in costing tools and strategy within a cutting-edge field. Youll work alongside collaborative, innovative, and dynamic teammates. You'll play a pivotal role in shaping the future of costing processes and tools at Alstom, ensuring their efficiency and alignment with business needs. Day-to-day, youll work closely with teams across the business, such as Product Lines, Regional Project Offices, and the IS&T team, lead the transformation of our costing tools, and much more. Youll specifically take care of building and animating a strong network of key users for Mercury (our current costing consolidation tool), but also lead its tra...

Experience with supporting large/enterprise level infrastructures Excellent analytical and problem-solving skills for solutions problem resolution Experience of working in a customer focused environment with a customer satisfaction mindset WAN technologies(MPLS, Dynamic Routing, SD-WAN)Azure / Other Cloud providers LAN technologies(Cisco/Extreme Appliances, SPBM) Security appliances(Palo Alto, Checkpoint) System Management technologies; SolarWinds. Cloud base Internet proxy solutions (zScaler)

Hiring for a Top BPM 9+ Yrs total with 5+ Yrs exp in Genesys/Amazon connect/NICE/Avaya & CAI Sol like Kore.ai, Google CCAI 2+ yrs of extensive exp in WFM Knowledge of Jira and Scrum Share resume on shikha@imaginators.co or whatsapp on 9599868088

1. 9+ years of experience as we have L3 Hiring for PUNE on Avaya and Cisco products 2. Must have good exp in installation, commissioning, trouble shooting and implementations.

Real Time Analyst (RTA) Location: Bangalore (WFO) Shift: Rotational (24/7) NP: 0 to 15 Days Job Title: Real-Time Analyst (RTA) Department: Workforce Management (WFM) Employment Type: Full-time Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations with timely and accurate reporting, issue escalation, and actionable insights. Preferred Skills & Qualifications: 1-3 years of experience in WFM ...

Real Time Analyst (RTA) Location: Bangalore (WFO) Shift: Rotational (24/7) NP: 0 to 15 Days Job Title: Real-Time Analyst (RTA) Department: Workforce Management (WFM) Employment Type: Full-time Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations with timely and accurate reporting, issue escalation, and actionable insights. Preferred Skills & Qualifications: 1-3 years of experience in WFM ...

Email your resume to Vyshnavi@wissenpro.com or call/WhatsApp at 77020-08595 Key skills and knowledge: Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills. Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software. Experience in IEX and Alvaria WFM tool is required, preferably Alvaria. Team handling experience shall be an added advantage. Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make dec...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year DiplomaKey Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day V...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborati...

SUMMARY Essential Requirements Bachelor’s degree or relevant professional engineering qualification with major in information technology computer science, information science, computer systems analysis, or a related field. 3 years of professional experience with minimum 1 years of experience in contact centre tech support or telephony technology. Willing to work in 24/7 rotational shift Knowledge and experience in effectively working with the ITIL framework Ability to effectively articulate technical challenges and solutions Experience in supporting customers around the globe and willing to work in shift hours Personal profile: analytical, inquisitive, service and team-oriented, friendly dem...