918 Avaya Cms Jobs - Page 4

We are looking for a skilled professional with 8 to 10 years of experience to fill the role of VP/AVP IAC HHM in Medhavi, within the Hotels & Restaurants industry. Roles and Responsibility Oversee the implementation of hotel management systems and procedures. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage and supervise a team of hospitality professionals to achieve high service standards. Coordinate with various departments to ensure seamless operations and excellent guest experiences. Analyze customer feedback and implement changes to improve overall quality. Ensure compliance with company policies and procedures. Job Requirements Proven experience in ...

We are looking for a highly skilled and experienced Guest Service Ambassador to join our team in the Hotels & Restaurants industry. The ideal candidate will have 1-6 years of experience in guest service, with excellent communication skills and a passion for delivering exceptional customer experiences. Roles and Responsibility Provide exceptional guest service to ensure high levels of customer satisfaction. Manage front desk operations, including handling inquiries and resolving issues. Develop and maintain strong relationships with guests to enhance their overall experience. Collaborate with other departments to ensure seamless service delivery. Stay updated on hotel policies and procedures ...

We are looking for a highly skilled and dedicated Housekeeping professional to join our team at JW Marriott, with 0-4 years of experience. The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment. Roles and Responsibility Ensure high standards of cleanliness and maintenance in guest rooms and public areas. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues. Collaborate with other departments to ensure seamless operations and maintain a positive image of the hotel. Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency. Maintain a...

We are looking for a skilled Telecaller to join our team at Weddings Bazaar by Kalvin International Private Limited. The ideal candidate will have 3-5 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Handle customer inquiries and provide excellent customer service. Manage reservations and bookings efficiently. Coordinate with various departments to ensure seamless operations. Maintain accurate records and reports. Meet sales targets and promote products or services. Build strong relationships with customers and colleagues. Job Requirements Any graduate degree is required. Proven experience as a Telecaller or in a related field. E...

We are looking for a highly skilled and dedicated Housekeeping professional to join our team at Hyatt Regency. The ideal candidate should have 0-4 years of experience in the hospitality industry. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues. Collaborate with other departments to ensure seamless operations and excellent guest experiences. Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency. Conduct regular inspections to identify and address any areas for improvement. Ensure compl...

We are looking for a skilled Program Manager with 3 to 7 years of experience to join our team in the Hotels & Restaurants industry. The ideal candidate will have a strong background in managing programs and projects, with excellent organizational and communication skills. Roles and Responsibility Develop and implement program management strategies to achieve business objectives. Manage multiple programs and projects simultaneously, ensuring timely completion and quality delivery. Coordinate with cross-functional teams to ensure seamless execution of programs. Analyze program performance data to identify areas for improvement and optimize program outcomes. Build and maintain relationships wit...

We are looking for a skilled Activity Manager to join our team at Fairmont, with 5-12 years of experience in the hospitality industry. Roles and Responsibility Manage and coordinate daily activities to ensure seamless operations. Develop and implement activity plans to enhance customer engagement and satisfaction. Collaborate with various departments to achieve business objectives. Analyze and resolve operational issues promptly. Maintain high standards of quality and service delivery. Lead and motivate teams to achieve exceptional performance. Job Requirements Proven experience in managing activities and events. Strong leadership and communication skills. Ability to work under pressure and ...

We are looking for a highly skilled and experienced Butler to join our team at Fairmont, with 1-6 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests and ensure their comfort and satisfaction. Manage daily operations, including housekeeping, maintenance, and food services. Coordinate with various departments to ensure seamless service delivery. Handle guest complaints and resolve issues professionally. Maintain accurate records and reports of guest interactions and transactions. Ensure compliance with company policies and procedures. Job Requirements Excellent communication and interpersonal skills are required to interact ...

We are looking for a highly skilled and dedicated Housekeeping professional to join our team at Trident, with 0-4 years of experience. The ideal candidate will have excellent attention to detail and the ability to work well under pressure. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service by responding promptly to guests' requests and resolving issues professionally. Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction. Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency. Conduct regular inspections to i...

We are looking for a highly skilled and experienced Front Desk professional to join our team at Hilton. The ideal candidate should have 0-4 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure high levels of guest satisfaction. Coordinate with other departments to ensure seamless operations. Maintain accurate records and reports, including guest information and issue resolution. Handle cash and credit transactions efficiently. Ensure compliance with company policies and procedures. Job Requirements Excellent communication and interpersonal...

Job Title: Lead Workforce Management (WFM) Company: Globiva Location: Gurgaon (Sector 18) Work Mode: Work From Office (WFO) Working Days: 6 Days (Fixed/Rotational Off as per policy) About the Role We are hiring an experienced Lead WFM for our BPO operations. The role involves team handling, advanced reporting, dialer management, and workforce planning to ensure process efficiency and business targets are met. Key Responsibilities Lead and manage a team of WFM executives, ensuring smooth workforce operations. Forecast call volumes, plan capacity, and build schedules for optimum resource utilization. Manage real-time monitoring, shrinkage control, and adherence tracking. Handle dialer manageme...

We are looking for highly motivated and enthusiastic Associates to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide exceptional customer service and ensure customer satisfaction. Manage front desk operations, including handling guest inquiries and resolving issues. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of cleanliness and hygiene in public areas. Assist in planning and executing events and promotions. Develop and implement new ideas to enhance customer experience. Job Requirements Excellent communication and interpersonal skills. Ability to work well und...

We are looking for a highly motivated and enthusiastic individual to join our team as a KST Associate in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient service delivery. Maintain accurate records of guest interactions and transactions. Ensure compliance with company policies and procedures. Provide exceptional customer service to enhance guest satisfaction. Job Requirements Excellent communication and interpersonal...

We are looking for a highly motivated and enthusiastic individual to join our team as an F&B Service professional in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage food and beverage service operations to ensure high-quality customer experiences. Coordinate with kitchen staff to prepare and serve food items efficiently. Maintain cleanliness and organization of food service areas, adhering to health and safety standards. Provide excellent customer service by responding promptly to customer inquiries and resolving issues professionally. Collaborate with other departments to ensure seamless service delivery. Implement effective ...

We are looking for a highly motivated and detail-oriented individual to join our team as a Housekeeping Supervisor/Associate/Apprentice/OJT in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Supervise and coordinate housekeeping staff activities to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet customer expectations. Conduct regular inspections to identify areas for improvement and provide feedback to staff members. Collaborate with other departments to ensure seamless service delivery and resolve issues promptly. Maintain accurate records of inventory, s...

We are looking for a highly skilled and experienced Guest Relations professional to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in guest relations or a related field. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service delivery. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the management team to achieve business objective...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

Role based in BSv organisation. Leveraging deepening knowledge of Credit Management, The Credit Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard credit management transactions including customer order hold and order release Job Description - Grade Specific...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

About The Role Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills Informatica PowerCenter Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for...

About The Role Project Role Custom Software Engineer Project Role Description Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills Adobe Experience Platform (AEP) Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Project RoleAdobe Journey Optimizer Configurator (Application Developer) Project Role DescriptionLead the effort to design, build, and configure applications, acting as the primary point of contact.Must-have skillsAdobe...

About The Role Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills Adobe Marketo Engage Good to have skills NA Minimum 12 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that enhance operational efficiency, and ensuring that applications are aligned with business objectives. You will also e...

About The Role Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills Adobe Experience Platform (AEP), AEM migration experience Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring t...

We are looking for a skilled Reservation Supervisor to join our team, with 3-5 years of experience in the hospitality industry. The ideal candidate will have a strong background in managing reservations and supervising teams. Roles and Responsibility Supervise and coordinate reservation staff activities to ensure efficient service delivery. Manage and resolve customer complaints professionally and courteously. Develop and implement effective strategies to improve customer satisfaction and loyalty. Collaborate with other departments to ensure seamless operations and high-quality service. Analyze and report on key performance indicators to identify areas for improvement. Train and mentor new t...