924 Avaya Cms Jobs - Page 3

About The Role Skill required: Supply Chain - Supply Chain Operating Model Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw ma...

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborati...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-so...

About the Job Were looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manager of Resource Planning, this role will also be responsible for ongoing analysis and continuous improvement. As Scheduling Specialist, You Will Assist with schedule and tracker management to ensure that all schedules are generated properly Identify customer contact trends to ensure appropriate resources are utilized Manage schedule information for new and existing employees in multiple locations using a workforce software program Ensure employee information is accuratel...

Job Description: Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

We are looking for a highly skilled and experienced Store Executive to join our team at Fairmont. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage daily store operations, including receiving, storing, and issuing merchandise. Maintain accurate inventory records and ensure stock levels are replenished promptly. Coordinate with suppliers to negotiate prices and ensure timely delivery of goods. Implement effective visual merchandising strategies to enhance customer experience. Collaborate with the sales team to achieve sales targets and promote products. Ensure compliance with company policie...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

We are looking for a highly motivated and talented individual to join our team as a Researcher-Apprentice in the software services industry. The ideal candidate will have excellent research skills and a strong foundation in computer science. Roles and Responsibility Conduct thorough research on various topics related to software services. Collaborate with cross-functional teams to identify and prioritize research opportunities. Design and implement experiments to test hypotheses and validate results. Analyze data and provide insights to inform business decisions. Develop and maintain documentation of research methods and findings. Stay up-to-date with industry trends and emerging technologie...

We are looking for a skilled Assistant Manager to join our team at Hyatt Regency, responsible for ensuring exceptional customer service and managing the concierge team. The ideal candidate will have 3-6 years of experience in a similar role. Roles and Responsibility Manage and supervise the concierge team to provide excellent customer service. Coordinate with other departments to ensure seamless operations and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Monitor and analyze customer feedback to identify areas for improvement. Train and mentor team members to improve their skills and performance. Maintain accurate records and re...

We are looking for a highly skilled and experienced Receiving Executive to join our team in Fairmont. The ideal candidate will have 1-4 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Coordinate with other departments to ensure seamless service delivery. Maintain high customer satisfaction through excellent communication skills. Handle incoming calls, emails, and walk-ins professionally. Provide exceptional customer service to guests and visitors. Ensure efficient check-in and check-out processes for guests. Job Requirements Proven experience ...

We are looking for a highly motivated and enthusiastic individual to join our team as an Apprentice Housekeeping professional at ITC Grand Chola. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues professionally. Collaborate with other departments to ensure seamless operations and excellent guest experiences. Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency. Identify and report maintenance or repair...

We are looking for a skilled Assistant Chief Housekeeper to join our team at Viking, with 6-10 years of experience in the hospitality industry. Roles and Responsibility Oversee daily housekeeping operations to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and procedures for all areas of the hotel. Supervise and train housekeepers to enhance their skills and performance. Conduct regular inspections to identify and address any areas for improvement. Collaborate with other departments to ensure seamless service delivery. Maintain accurate records of cleaning activities, supplies, and staff performance. Job Requirements Proven experience...

About The Role Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and help us in determining financial outcomes by getting involved and leading team providing planning, forecasting, collecting operational data/reports, conducting analysis and reconciling transaction, preparation of standard & Adhoc management reports for region, country, product, Service type etc., providing standardized/adhoc and insightful level of analyses. Support Annual Operating Plan & regula...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the business environment. You will also eng...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-so...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-so...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-so...

Develop and implement effective revenue assurance strategies to minimize financial risks. Conduct thorough analysis of revenue data to identify trends and areas for improvement. Required Candidate profile Strong understanding of revenue assurance principles and practices in the Airlines/Travel industry. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets.

Develop and implement effective revenue assurance strategies to minimize financial risks. Conduct thorough analysis of revenue data to identify trends and areas for improvement. Required Candidate profile Strong understanding of revenue assurance principles and practices. Excellent analytical and problem-solving skills with attention to detail. A graduate or postgraduate degree is required.

Job Description: Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

We are looking for a skilled IT Analyst with 5-15 years of experience to join our team in Panindia. The ideal candidate will have expertise in .Net, VB.Net, and C#. This is an immediate contract position. Roles and Responsibility Analyze and resolve complex technical issues efficiently. Develop and implement effective solutions using .Net, VB.Net, and C#. Collaborate with cross-functional teams to identify and prioritize project requirements. Design and develop high-quality software applications. Troubleshoot and debug existing software applications. Provide technical support and training to junior team members. Job Requirements Strong knowledge of .Net, VB.Net, and C# programming languages....