920 Avaya Cms Jobs - Page 3

Job Description: Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

We are looking for a highly skilled and experienced Store Executive to join our team at Fairmont. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage daily store operations, including receiving, storing, and issuing merchandise. Maintain accurate inventory records and ensure stock levels are replenished promptly. Coordinate with suppliers to negotiate prices and ensure timely delivery of goods. Implement effective visual merchandising strategies to enhance customer experience. Collaborate with the sales team to achieve sales targets and promote products. Ensure compliance with company policie...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

We are looking for a highly motivated and talented individual to join our team as a Researcher-Apprentice in the software services industry. The ideal candidate will have excellent research skills and a strong foundation in computer science. Roles and Responsibility Conduct thorough research on various topics related to software services. Collaborate with cross-functional teams to identify and prioritize research opportunities. Design and implement experiments to test hypotheses and validate results. Analyze data and provide insights to inform business decisions. Develop and maintain documentation of research methods and findings. Stay up-to-date with industry trends and emerging technologie...

We are looking for a skilled Assistant Manager to join our team at Hyatt Regency, responsible for ensuring exceptional customer service and managing the concierge team. The ideal candidate will have 3-6 years of experience in a similar role. Roles and Responsibility Manage and supervise the concierge team to provide excellent customer service. Coordinate with other departments to ensure seamless operations and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Monitor and analyze customer feedback to identify areas for improvement. Train and mentor team members to improve their skills and performance. Maintain accurate records and re...

We are looking for a highly skilled and experienced Receiving Executive to join our team in Fairmont. The ideal candidate will have 1-4 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Coordinate with other departments to ensure seamless service delivery. Maintain high customer satisfaction through excellent communication skills. Handle incoming calls, emails, and walk-ins professionally. Provide exceptional customer service to guests and visitors. Ensure efficient check-in and check-out processes for guests. Job Requirements Proven experience ...

We are looking for a highly motivated and enthusiastic individual to join our team as an Apprentice Housekeeping professional at ITC Grand Chola. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues professionally. Collaborate with other departments to ensure seamless operations and excellent guest experiences. Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency. Identify and report maintenance or repair...

We are looking for a skilled Assistant Chief Housekeeper to join our team at Viking, with 6-10 years of experience in the hospitality industry. Roles and Responsibility Oversee daily housekeeping operations to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and procedures for all areas of the hotel. Supervise and train housekeepers to enhance their skills and performance. Conduct regular inspections to identify and address any areas for improvement. Collaborate with other departments to ensure seamless service delivery. Maintain accurate records of cleaning activities, supplies, and staff performance. Job Requirements Proven experience...

About The Role Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and help us in determining financial outcomes by getting involved and leading team providing planning, forecasting, collecting operational data/reports, conducting analysis and reconciling transaction, preparation of standard & Adhoc management reports for region, country, product, Service type etc., providing standardized/adhoc and insightful level of analyses. Support Annual Operating Plan & regula...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the business environment. You will also eng...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-so...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-so...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-so...

Develop and implement effective revenue assurance strategies to minimize financial risks. Conduct thorough analysis of revenue data to identify trends and areas for improvement. Required Candidate profile Strong understanding of revenue assurance principles and practices in the Airlines/Travel industry. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets.

Develop and implement effective revenue assurance strategies to minimize financial risks. Conduct thorough analysis of revenue data to identify trends and areas for improvement. Required Candidate profile Strong understanding of revenue assurance principles and practices. Excellent analytical and problem-solving skills with attention to detail. A graduate or postgraduate degree is required.

Job Description: Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

We are looking for a skilled IT Analyst with 5-15 years of experience to join our team in Panindia. The ideal candidate will have expertise in .Net, VB.Net, and C#. This is an immediate contract position. Roles and Responsibility Analyze and resolve complex technical issues efficiently. Develop and implement effective solutions using .Net, VB.Net, and C#. Collaborate with cross-functional teams to identify and prioritize project requirements. Design and develop high-quality software applications. Troubleshoot and debug existing software applications. Provide technical support and training to junior team members. Job Requirements Strong knowledge of .Net, VB.Net, and C# programming languages....

Notice Period: Immediate Employment Type: Contract CDE Certification must Person should be willing to work on 24/7 Support Person should be at least 4 to 5 years of Experience into CyberArk.Person must have hands on experience in below concepts Onboarding of Accounts. Offboarding of Accounts Reports generation and preparation Safe creation and access provision Platform duplication and customization. Strong problem solving skills(Password management and session management issues) Person should know about master policy and how it works. person must have knowledge on DR drill process in CyberArk environment. Person should know how to install and upgrade our CyberArk Components((EPV,PVWA,CPM,PSM...

We are looking for a skilled SAP Solution Architect with 9 to 12 years of experience. The ideal candidate will have expertise in designing and implementing SAP solutions, particularly in warehouse management. Roles and Responsibility Design and implement SAP solutions for clients. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop and maintain technical documentation for SAP implementations. Provide training and support to end-users on SAP solutions. Troubleshoot and resolve technical issues related to SAP implementations. Work closely with the sales team to understand customer needs and provide tailored solutions. Job Requirements Minimu...

Roles and Responsibility Design and implement SAP solutions for clients. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop and maintain technical documentation for SAP implementations. Provide training and support to end-users on SAP solutions. Troubleshoot and resolve technical issues related to SAP implementations. Work closely with the sales team to understand customer needs and provide tailored solutions. Job Requirements Minimum 9 years of experience in SAP solution architecture. Strong knowledge of SAP functional and configuration aspects, including LE WM or S4/Hana. Experience in Supply Chain related modules (SD, MM, LE, PP, SCM)....

Looking for a skilled Navision Technical Analyst with 6-10 years of experience to join our team. The ideal candidate will have strong technical skills and excellent communication abilities. Roles and Responsibility Provide technical support and execute projects, including development. Collaborate with cross-functional teams to deliver high-quality solutions. Analyze and resolve complex technical issues using expertise in Navision versions 2009, 2016, 2017, and 2018. Develop and maintain technical documentation for project delivery. Participate in code reviews and contribute to the improvement of the overall codebase quality. Stay up-to-date with industry trends and emerging technologies. Job...