55 Avaloq Development Jobs - Page 3

Schedule Workday - availability till 12noon EST is required, till 2 PM EST on rotation basis. Role: Appian Support L3 - Patch Delivery team. Appian Support L2 - Patch Delivery team. Skills A minimum of 5 - 8 years of experience in Appian implementations and/or supporting large number of Appian applications, along with advanced understanding of key concepts related to Software Development Life Cycle, Information Security and business user interaction. Subject matter expert in Appian skills and senior level database skills. Excellent verbal and written communication skills, with experience interacting with clients at multiple levels as well as ability to demonstrate strong analytical and problem-solving skills. Able to plan, lead, organize, and solve all levels of production issues. Education Bachelors degree Computer Science or a related field Requirements: Appian certification(s) are required - Appian CertifiedLead Developer preferred. Proven experience as an Appian developer, with at least 5 to 10 years of hands-on experience. Strong knowledge of Appian development, including process modeling, SAIL, integrations, and reporting. Proficient in Appian best practices, design patterns, and performance optimization techniques. Experience leading a team of developers; Be able to mentor other developers in the team; Be able to work with onshore/offshore teams Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve technical issues. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Extensive experience with integrations Appian Lead should possess a deep understanding of SQL and be proficient in writing complex queries, stored procedures, and database optimization techniques. This knowledge will be crucial for working with databases and ensuring efficient data retrieval and manipulation within Appian applications. Responsibilities: Oversee the daily operations of the support team, ensuring timely and accurate responses to customer inquiries. Develop and implement support strategies to improve customer service and operational efficiency. Monitor and analyze support metrics to identify areas for improvement and implement corrective actions, continuous improvement of applications. Collaborate with Developments teams to ensure alignment between support and product development. Manage and mentor support team members, providing guidance and training as needed. Establish and maintain support documentation, ensuring it is up-to-date and accessible to the team. Coordinate and develop hotfixes of repetitive issues and improve overall service quality. Experienced with managing support items on Kanban board on Jira Debug and resolve issues with Appian Integrations. Perform peer code reviews of all release items and ensure compliance with established development methodologies and standards. Troubleshoot and resolve technical issues related to Appian applications. Responsible for Appian version upgrades, major and minor; Testing the apps in lower environments on newer versions and certifying them Experienced in Service management concepts and ServiceNow, and other production management items like privileged access and certification Stay up to date with the latest Appian features, updates, and industry trends to drive continuous improvement. Collaborate with other teams to integrate Appian applications with existing systems and technologies. Location - Karnataka,Maharashtra,Tamil Nadu,Telangana

Skills A minimum of 5 plus years of experience in development of Appian applications. Solid Appian skills along with database skills and integrations. Experienced Appian Developer, will be responsible for development and implementation of Appian-based solutions, using Agile methodology and Jira. Will collaborate with cross-functional teams, including business analysts, architects, and developers, to design and deliver high-quality Appian applications. The ideal candidate should have a strong technical background in Appian development, , along with understanding of key concepts related to Software Development Life Cycle. Excellent verbal and written communication skills, with experience interacting with clients at multiple levels as well as ability to demonstrate strong analytical and problem-solving skills. Education Bachelors degree Computer Science or a related field Requirements: Appian certification(s) are required - Appian CertifiedSenior Developer, Lead Certified Developer preferred. Proven experience as an Appian developer, with at least 5 years of hands-on experience. Strong knowledge of Appian development, including process modeling, SAIL, integrations, and reporting. Proficient in Appian best practices, design patterns, and performance optimization techniques. Experience being part of a team of developers; Be able to mentor other developers in the team; Be able to work with onshore/offshore teams Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve technical issues. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Experience with integrations is required Proficient in writing complex queries, stored procedures, and database optimization techniques, ensuring efficient data retrieval and manipulation within Appian applications. Responsibilities: Participate in Agile based SDLC Effective use of Jira; participation in Scrum activities Work well with BAs, QA team and Product Owners. Understand and adhere to established development methodologies and standards; perform peer code reviews. Stay up to date with the latest Appian features, updates, and industry trends. Collaborate and contribute effectively with other team members Location:Karnataka,Maharashtra,Tamil Nadu,Telangana

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring the successful implementation of software solutions. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Develop and maintain software applications. - Participate in the entire application lifecycle, including concept, design, build, test, and release phases. - Collaborate with cross-functional teams to define, design, and ship new features. - Troubleshoot and debug applications to optimize performance and resolve issues. - Ensure the best possible performance, quality, and responsiveness of applications. - Identify bottlenecks and bugs and devise solutions to mitigate these issues. - Stay up-to-date with new technology trends and advancements in software engineering. - Contribute to the continuous improvement of development processes and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Avaloq Wealth. - Strong understanding of software development principles and methodologies. - Experience in designing and developing applications using Avaloq Wealth. - Knowledge of Avaloq Core and Front Platform. - Experience with Avaloq customization and parameterization. - Good To Have Skills: Experience with Avaloq Reporting and Workflow. - Familiarity with Avaloq Integration Framework. - Knowledge of Avaloq scripting languages. - Solid grasp of database concepts and SQL. - Experience with version control systems such as Git or SVN. Location: Pan India

Certified in Appian Development Minimum 4 years of experience in Appian Development