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4.0 - 8.0 years
0 Lacs
haryana
On-site
Neolytix provides management solutions aimed at igniting long-term success for healthcare providers nationwide. We provide a platform to incubate a conducive collaboration based on creating revenue and cost transformation within healthcare organizations. Work with a company where your work can make a real impact! As a Training process trainer specializing in US Healthcare processes, you will be responsible for creating engaging and comprehensive training materials, SOPs, and conducting On Job Training for the ramp-up period of training graduates. And a key resource for the SOP management. Leveraging your expertise in instructional design principles and your ability to conduct insightful interviews, you will craft high-quality trainer-led training content that ensures our workforce remains up-to-date and proficient in all areas of healthcare operations. Responsibilities: - Conduct thorough interviews with subject matter experts and stakeholders to gather comprehensive insights on US Healthcare processes, including medical billing, credentialing, etc. - Design and implement effective process knowledge test assessments to measure the understanding and proficiency of employees in key healthcare processes, fostering continuous improvement and skill development. - Regularly update the SOPs and enhance existing SOPs to reflect the latest developments, trends, and changes within the process, and maintain work hygiene. - Conduct On-Job-Training during the ramp-up period of the new Hires post the graduation of the training. - Conduct process training on RCM modules. - Utilize applications used in operations and create SOPs based on them to design training accordingly. - Proven experience in creating engaging and effective trainer-led training materials in the healthcare sector, focusing on medical billing, credentialing, and clinical documentation management. - Familiarity with learning management systems and multimedia tools to develop interactive and visually appealing training content. - Knowledge of US Healthcare regulations, compliance standards, and industry-specific best practices. Essential Functions: - Work collaboratively with Revenue Cycle colleagues to ensure work products meet quality and quantity expectations. - Possess critical and analytical thinking skills to strategize solutions and work independently. - Strong computer skills required, especially in EPIC, Availity, Waystar, and Microsoft Office tools. - Excellent verbal and written communication skills with the ability to demonstrate diplomacy and conflict resolution techniques. - Engage in teamwork, maintain positive working relationships, and ensure OJT work production meets defined expectations. - Perform other duties as assigned. Requirements: - Skills: Proficiency in computer applications like Explorer, Excel, Word, Outlook, EPIC (or other EHR software). - Ability to multi-task, assess organization/customer needs, and translate them into learning objectives. - Good communication skills both verbal and written. - Education: College graduation in any stream. - Knowledge of insurance billing, medical terminology, rules, regulations, US Insurances, managed care contracts, and compliance. - Experience: 4+ years of healthcare accounts receivable experience with expertise in un-adjudicated claim management, appeals, and pre-collections. Demonstrated ability to develop and train staff on processes and procedures. Neolytix is an equal-opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You are invited to apply for the position of Patient Caller! We are looking for individuals who possess 2-4 years of experience along with exceptional communication skills. As a Patient Caller, your responsibilities will include making calls to gather patient demographics and insurance details. You will be required to confirm eligibility and benefits to ascertain insurance coverage before patient appointments. Furthermore, identifying and securing essential authorizations, handling email intake to ensure completion and upload of patient consent forms to the EHR, and requesting referrals or authorizations from PCPs or insurance companies via phone, website, or fax will be part of your daily tasks. Familiarity with billing software and insurance portals such as Availity, UHC, etc., to submit claims will also be crucial in this role. Additional Details: - Location: Mandaveli - Shift Timing: 6:30 pm - 3:30 am - Job Types: Full-time, Permanent As part of our team, you can enjoy benefits such as paid sick time, paid time off, fixed shift schedule from Monday to Friday, working on the night shift in the US time zone, and a yearly bonus. The work location is in-person, providing an opportunity for you to contribute effectively in a collaborative environment.,
Posted 4 days ago
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