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1.0 - 5.0 years
0 Lacs
haryana
On-site
The ADOPT Onsite Service Technician will be responsible for providing support for technical system needs at an assigned client site location in Gurugram, Haryana. Your primary focus will be on creating and maintaining strong client relationships to ensure superior client satisfaction and the growth of ADOPT onsite support agreements. Your duties will include assisting with meetings, conferences, and events, inventory tracking, reporting, and proactive maintenance of technical systems. You will collaborate effectively with client-based personnel, other contractors/subcontractors, and Diversified team members. Additionally, you will perform routine maintenance and repair faulty systems and equipment. This will involve interfacing with manufacturers/vendors for equipment repair needs and managing inventory tracking mechanisms. You will also be responsible for updating repair needs and producing detailed reports. In terms of the working environment, you will be based in an office/business setting but may be required to work on systems located throughout the client's building(s) and campus grounds. The role may involve physically demanding tasks such as accessing equipment in difficult areas, lifting heavy equipment, walking long distances, climbing stairs, working at heights, and using hand or power tools. You may also encounter varying temperatures and stressful situations related to system failures or client interactions. To be successful in this role, you should have a graduate degree and relevant certifications in client relations, AVIXA CTS, Biamp, Crestron, and networking/IT. Experience with audio-visual systems, video conferencing, unified communications, and client support is preferred. You should possess excellent client relationship management skills, be forward-thinking, efficient in multitasking, and have strong communication and problem-solving abilities. Overall, as an ADOPT Onsite Service Technician, you will play a crucial role in ensuring the smooth operation of technical systems, maintaining client satisfaction, and contributing to the growth of support agreements. Your ability to build strong client relationships, perform technical tasks efficiently, and communicate effectively will be key to your success in this position.,
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
The University Help Desk Associate role involves providing frontline technical support to students, faculty, and staff to ensure the smooth operation of IT services. Your primary responsibility will be to address hardware, software, and network issues efficiently, combining problem-solving skills with exceptional customer service. You will troubleshoot and resolve issues related to operating systems (Windows/macOS), software (MS Office, LMS), network connectivity, and devices (laptops, mobile). Additionally, you will assist users with password resets, account access, email/VPN setups, and multi-factor authentication through various channels such as phone, email, chat, and in-person interactions. In this role, you will be responsible for installing/configuring software/hardware, updating documentation, and escalating complex issues to senior IT staff. You will also handle setting up audio-visual equipment for campus events and classrooms, educate users on IT best practices and security protocols, and manage hardware/loaner equipment inventory. The qualifications required for this position include a high school diploma (required) and an Associates/Bachelors degree in IT, Computer Science, or a related field (preferred). Soft skills such as strong communication, patience, and problem-solving abilities are crucial for this role, along with the ability to explain technical concepts to non-technical users.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Experience Coordinator role plays a crucial part in ensuring a positive office experience by serving as a cultural ambassador, community advocate, and service leader. You will be responsible for coordinating and supporting the delivery of Workplace Services, which encompasses various services such as Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol, and Workplace Onboarding. As an Experience Coordinator, your primary responsibilities include ensuring personal safety and the safety of others impacted by your work. This involves completing all required HSE training satisfactorily, adhering to all activity policies and procedures, including HSE-related requirements, and actively participating in HSE programs and activities as necessary. You are expected to report any conditions that may lead to accidents or injuries and halt work if deemed necessary. This position falls under the GWS Segment and requires a proactive approach towards creating a harmonious and efficient workplace environment for all stakeholders involved.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As the AV Event Team Lead at Kinly's client site in Pune, India, you will play a crucial role in managing and overseeing the delivery of on-site event services, maintaining a high level of client contact and ensuring best-in-class services across all Audio Visual-related aspects of events. Your key responsibilities will include providing on-site management, supporting the on-site teams in areas such as HR, training, and professional development, collaborating with Regional AV Executive Leads, collecting and presenting service data to clients and management, and ensuring operational availability of all AV-enabled meeting rooms and event spaces. To excel in this role, you should have a proven background in AV support or event roles, experience with systems like Crestron, Extron, AMX, Cisco, Zoom, and excellent AV/VC skills. Your communication abilities will be essential as you liaise with people at all levels and lead a team of event technicians. Working at Kinly means being part of a globally trusted AV and UCC technology advisor dedicated to driving collaboration, engagement, and productivity for world-class organizations. Our team is passionate about helping teams achieve their workplace communication goals and delivering exceptional user experiences every time. Joining Kinly offers you the opportunity to be part of a multi-award-winning team, work with leading global brands on high-profile projects, and have access to cutting-edge technology tailored to diverse needs. We value equal opportunities and are committed to creating an inclusive and diverse workplace. If you require any reasonable adjustments for your interview or need details of the vacancy/application process in an alternative format, please communicate your requirements to the Talent Acquisition team or email jobs@kinly.com.,
Posted 1 week ago
10.0 - 17.0 years
8 - 16 Lacs
Bengaluru
Work from Office
Responsibilities: * Provide remote AV support using Crestron, Extron, Polycom, and Digital Signage tools. * Troubleshoot audio visual issues with AV systems engineers on-site.
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
Greater Noida
Work from Office
Experience Required: 2+ Years Job Summary: We are seeking a detail-oriented and tech-savvy Audio-Visual (AV) Support Specialist to provide daily support for AV systems across meetings, events, and presentations. The ideal candidate will ensure seamless AV experiences by proactively managing equipment, resolving technical issues, and supporting hybrid collaboration platforms. This role requires hands-on expertise in AV technologies and strong communication skills to support users both on-site and remotely. Key Responsibilities: Set up, operate, and troubleshoot AV equipment including projectors, microphones, speakers, displays, and video conferencing systems. Provide AV support for meetings, webinars, hybrid conferences, and live events. Ensure proper functioning of video conferencing platforms such as Zoom, Microsoft Teams, and Webex. Perform regular maintenance, testing, and calibration of AV systems. Assist with AV infrastructure upgrades, installations, and configuration tasks. Maintain AV equipment inventory and coordinate repairs or replacements. Document AV system configurations and create user manuals or guides. Deliver basic training and support to end-users on AV tools and functionality. Collaborate with IT and facilities teams for integrated AV support across locations. Stay current with AV technology trends and recommend improvements. Required Skills & Qualifications: Education: Bachelors degree or diploma in a relevant field Certifications (Preferred): CTS (Certified Technology Specialist), Crestron/Extron certifications, or equivalent. Technical Skills: Hands-on experience in AV support or IT support with AV integration. Solid understanding of audio/video systems, conferencing solutions, and AV-over-IP technologies. Experience with control systems such as Crestron or Extron. Familiarity with hybrid event setups and streaming platforms. Soft Skills: Strong problem-solving and technical troubleshooting abilities. Excellent verbal and written communication skills. Customer-focused approach with the ability to work calmly under pressure. Willingness to work flexible hours, including early mornings or evenings, as needed for events. Work Environment: Fast-paced, user-facing environment with on-site and remote support responsibilities. May require occasional travel between office locations or event venues within the campus. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Essential Duties & Responsibilities: Configure, install, and manage AV devices (Poly, Crestron, AMX, Cisco, Yealink, Logitech, MS Teams) Troubleshoot and maintain AV systems: projectors, mics, speakers, displays, etc. Perform daily system tests and preventative maintenance Provide AV support for meetings and events (onsite & remote) Coordinate with vendors for issue resolution Manage service tickets and user requests Setup/breakdown of meeting rooms Support video conferencing and Microsoft Teams sessions Deliver white-glove support for VIP meetings Skills & Abilities: Strong communication and customer service skills Ability to work independently and handle multiple tasks Proficiency with Windows and O365 Organized, detail-oriented, and adaptable Willingness to travel across London and South-East offices Expertise: 3+ years in corporate AV support Experience with Microsoft Teams & O365 integration Certifications (Poly, Crestron CTS, AMX, Cisco, Microsoft) desirable CCNA Video / Routing & Switching is a plus
Posted 1 month ago
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