Support Engineer I Tower Research Capital

4.0 - 8.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Desktop Support Consultant at Tower Research Capital, you will be responsible for identifying, prioritizing, resolving, and triaging incidents and requests related to desktop support. Your role will involve working on tickets, installing, troubleshooting, and supporting Windows desktops, Linux desktops, and MacOS laptops. Additionally, you will be supporting, installing, and troubleshooting meeting room AV hardware, with knowledge of Logitech AV hardware being a plus. Your responsibilities will also include creating new user accounts and groups, repairing and upgrading hardware such as desktops, laptops, printers, and scanners, installing, configuring, and supporting phones, supporting ...

Posted 2 months ago

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Service Desk Manager Talent Corner HR Services Pvt Ltd

3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Summary As the Service Manager - Service Desk, you will act as the key technical contact for all Service Desk escalations and support delivery. You will be aligned with the clients Technology Infrastructure team - bringing values of excellence, accountability, and service-first thinking to the forefront. Key Responsibilities Serve as the subject matter expert and escalation point for all remote IT support activities involving Network, Audio-Visual (AV), Print services, and Telephony infrastructure. Manage the lifecycle of service requests within SLA parameters, including documentation, tracking, escalation, and status updates. Provide Tier 2 escalation support for Remote Building Technology ...

Posted 2 months ago

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Senior L2 Engineer AV & VC Support Leviathan Systems Pvt Ltd

5.0 - 9.0 years

0 Lacs

haryana

On-site

The Senior L2 Engineer AV & VC Support will manage, troubleshoot, and maintain Audio-Visual (AV) and Video Conferencing (VC) systems across enterprise environments. You will be responsible for providing Level 2 (L2) support for AV & VC setups in meeting rooms, auditoriums, and collaboration spaces. Your expertise in AV hardware, software integration, network configurations, and resolving AV/VC-related issues will be crucial in ensuring the seamless operation of meeting rooms, collaboration spaces, and digital signage systems. You will handle escalations from L1 engineers, collaborate with clients, and troubleshoot issues related to AV/VC infrastructure such as displays, projectors, audio sys...

Posted 3 months ago

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