About the Company AV Dynamic is a leading provider of Professional Audio-Visual and IT Solutions, established in 2017. With a dedicated team of over 30 professionals, we specialize in delivering customized AV solutions across various sectors, including FinTech, BFSI, Education, IT, Real Estate, and more. Our offerings encompass Unified Video Conference Rooms, Immersive Class/Training Rooms, Network Operating Centers, and Customer Experience Centers. We are committed to simplifying collaboration and enhancing productivity through innovative AV-IT infrastructure solutions. (avdynamic.co.in, avdynamic.co.in) About the Role We are seeking a dynamic and results-driven Sales Specialist – AV to join our team. This role involves driving sales, developing client relationships, and delivering tailored AV solutions to meet customer needs. The ideal candidate will have a strong understanding of AV products, industry trends, and sales strategies to ensure customer satisfaction and business growth. Responsibilities Sales Cycle Management: Drive the full sales cycle—from prospecting to closing—with a focus on technically complex AV projects. Client Consultation: Conduct technical needs assessments and site surveys to understand client requirements. Collaboration: Work closely with engineering, design, and project teams to develop proposals, solution diagrams, and system designs. Presentations: Present AV solutions to clients, translating technical language into business value and ROI. Product Knowledge: Maintain deep product knowledge of AV systems including control systems, signal processing, video conferencing, networked AV, and display technologies. Team Development: Train and mentor sales team members on AV technologies and solution positioning. Vendor Management: Manage key vendor relationships and stay current on AV product innovations and certifications. Account Management: Manage and expand a portfolio of key accounts, ensuring high levels of customer satisfaction and retention. Proposal Preparation: Prepare detailed scopes of work, budgets, and timelines for proposals. RFP Responses: Respond to RFPs and RFQs with detailed, technically sound documentation. Post-Sale Support: Support post-sale transition to project management, ensuring expectations are clearly defined and met. Sales Tracking: Maintain accurate sales records, forecasts, and pipeline reports, and achieve and exceed sales targets and KPIs. Representation: Represent the company at industry trade shows, events, and client meetings. Qualifications Education: Master/Bachelor's degree in Business, Sales, Marketing, or a related field (preferred). Experience: Minimum 3 years of experience in AV sales, account management, or a related role. Technical Knowledge: Strong understanding of AV solutions, including video conferencing, control systems, and integration. Sales Skills: Proven ability to meet and exceed sales targets with a consultative sales approach. Communication: Excellent verbal and written communication skills. Customer Service: Strong relationship-building and negotiation skills. Problem-Solving: Ability to assess client needs and offer tailored AV solutions. Software Proficiency: Experience with CRM software, Microsoft Office, and AV design tools is a plus. Working Conditions Location: Mumbai / Hyderabad / Bangalore / Ahmedabad / Delhi-NCR (On-site or Hybrid as applicable) Travel: Occasional travel to client sites and industry events. Work Environment: Collaborative, fast-paced work environment focused on innovation and customer satisfaction. Pay range and compensation package Compensation: Competitive salary with incentive structure. Benefits: Health insurance coverage, opportunities for professional development and training, travel allowance (where applicable), and flexible working environment. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. Show more Show less
Job Location: Pune & Hyderabad Job Overview: The On-Site AV Technician is responsible for installing, maintaining, troubleshooting, and supporting audiovisual (AV) equipment on client sites. This role requires hands-on technical expertise and the ability to work directly with clients to ensure systems are operational, perform efficiently, and meet quality standards. The On-Site AV Technician will also provide post-installation support, ensuring customer satisfaction and system reliability. Key Responsibilities: Installation & Setup: Install and configure AV equipment such as projectors, audio systems, video walls, control systems, microphones, and displays as per project specifications. Ensure that all AV systems are set up according to the design documents, including wiring, configuration, and testing of systems. Perform system calibration to optimize audio and video performance, ensuring the system meets client expectations. Assemble and configure control systems (e.g., Crestron, AMX) and integrate them with other AV components. Maintenance & Troubleshooting: Conduct routine maintenance, preventive checks, and troubleshooting of AV equipment on-site to ensure continuous functionality. Quickly diagnose and resolve issues with AV equipment, including audio, video, and control systems, ensuring minimal disruption to clients. Provide on-site technical support and ensure that all equipment is functioning at optimal levels after installation. Perform system upgrades and hardware replacements as required. Client Interaction & Support: Serve as the on-site point of contact for clients during the installation, maintenance, and troubleshooting phases. Communicate effectively with clients to understand their issues, explain technical solutions, and ensure customer satisfaction. Provide training to clients and end-users on system operation and basic troubleshooting techniques. Offer on-site technical assistance for any post-installation concerns, ensuring the system works as intended. Collaboration with Internal Teams: Work closely with the project manager, design engineers, and other technical teams to ensure proper implementation of AV systems. Ensure that all installation tasks are completed on schedule and according to company standards and procedures. Provide feedback to internal teams regarding installation challenges, system performance, and any modifications required during installation. Documentation & Reporting: Maintain detailed records of installations, including configuration settings, calibration data, and issues resolved. Document any changes or updates made to AV systems during installation or maintenance. Provide progress updates to the project manager and submit time sheets, work logs, and completion reports as required. Safety & Compliance: Follow all safety protocols during the installation, operation, and maintenance of AV systems, ensuring compliance with local safety regulations. Ensure all AV equipment is installed securely and safely, minimizing the risk of damage or injury. Ensure all work complies with relevant industry standards and client specifications. System Testing & Quality Control: Conduct thorough testing of all installed systems to verify performance and ensure they meet client expectations. Perform comprehensive checks to confirm proper integration and functionality of audio, video, and control systems. Troubleshoot and resolve any issues identified during testing before handing over the system to the client. Skills & Qualifications: Education: High school diploma or equivalent; technical certification in AV or related fields. Experience: 2-4 years of experience in AV system installation, maintenance, and troubleshooting. Experience with commercial AV systems is preferred. Technical Skills: Hands-on experience with AV equipment, including projectors, displays, audio systems, video conferencing systems, and control systems (e.g., Crestron, Q-SYS, AMX, Extron). Proficiency with networked AV systems and knowledge of AV over IP technologies. Strong troubleshooting skills for both hardware and software-related issues. Problem-Solving: Ability to diagnose and solve technical problems efficiently and effectively in a fast-paced, client-facing environment. Customer Service: Strong interpersonal skills and the ability to interact positively with clients, providing excellent customer service. Communication Skills: Ability to communicate technical information to non-technical clients in a clear and accessible manner. Attention to Detail: Excellent attention to detail and commitment to ensuring that systems are installed and operating correctly. Teamwork: Ability to work well with project teams and other technicians in a collaborative, team-based environment. Physical Stamina: Ability to work in physically demanding environments, including lifting and carrying AV equipment and working in confined spaces. Valid Driver’s License: A valid driver’s license may be required for travel to client sites. Working Conditions: The technician may be required to work outside of regular business hours (evenings, weekends) depending on project requirements and client needs. The role may involve working in various environments, including offices, conference rooms, event spaces, and outdoor settings. The role may require lifting, carrying, and setting up AV equipment. Show more Show less
About the Company AV Dynamic is a trusted provider of advanced audiovisual (AV) integration and technology solutions, delivering innovative and customized AV experiences across corporate, educational, retail, and hospitality sectors. We focus on leveraging the latest AV technologies to create seamless, high-impact environments that enhance communication and engagement. Learn more at avdynamic.co.in. Job Overview We are seeking a Business Development Executive in Pune to expand our presence in the AV industry. You will identify new business opportunities, nurture client relationships, and work closely with our technical team to deliver tailored AV solutions that address evolving client needs. Key Responsibilities Identify, qualify, and secure new business opportunities through various lead generation channels. Understand client AV requirements and propose suitable, customized solutions. Prepare and present compelling proposals to potential clients. Collaborate with technical teams to design integrated AV systems. Build and sustain strong relationships with key stakeholders and decision-makers. Manage sales pipeline and leads using CRM software. Stay updated on industry trends, competitor products, and emerging AV technologies. Represent AV Dynamic at industry events, trade shows, and networking forums. Skills & Qualifications Bachelor’s degree in Business, Engineering, IT, or related field. 2–5 years’ experience in AV, IT, or technology solution sales. Excellent communication, negotiation, and presentation skills. Strong knowledge of AV solutions and integration processes. Familiarity with AV brands such as Crestron, Extron, AMX, Poly, Shure, or similar is a plus. Self-driven, proactive, and target-oriented approach. Working Conditions Location: Pune (On-site) Standard office hours with occasional travel to client locations and industry events. Fast-paced, collaborative, and innovation-driven work environment. Show more Show less
Job Overview: We are seeking a highly skilled and versatile AV Pre-Sales Engineer to support the full lifecycle of audio-visual (AV) projects—from client consultations and solution proposals to system design and technical documentation. This role blends technical pre-sales support with hands-on AV design responsibilities, ensuring seamless transitions from concept to execution. You’ll work closely with clients, sales teams, engineers, and project managers to deliver innovative, high-performance AV solutions tailored to client needs and aligned with industry best practices. Key Responsibilities: Client Consultation & Requirement Gathering: Collaborate with the sales team to understand client objectives, gather requirements, and offer expert AV recommendations. Conduct site surveys, feasibility studies, and client meetings to assess project scope and technical challenges. Translate client needs into detailed functional and technical specifications. Solution Design & Technical Proposals: Design customized AV solutions incorporating audio, video, control systems, and integration technologies. Develop system layouts, schematics, and equipment specifications using tools like AutoCAD, Visio, or Revit. Prepare compelling proposals, bill of materials (BOM), and cost estimates aligned with client budgets and expectations. Ensure proposed solutions are scalable, technically sound, and aligned with industry standards. Product Demonstrations & Technical Sales Support: Deliver live demos, technical presentations, and proof-of-concept trials to clients. Clearly explain AV system features, integration capabilities, and performance expectations. Support the sales process by addressing technical queries, assisting with RFPs/RFQs, and contributing to sales strategy. System Integration & Installation Support: Provide technical support during installation and commissioning to ensure designs are implemented correctly. Troubleshoot and calibrate AV systems in collaboration with on-site teams. Resolve design or integration issues quickly and effectively to maintain project timelines. Documentation & Reporting: Produce accurate and detailed design documents, schematics, as-built drawings, and user manuals. Maintain organized records of client interactions, project changes, and design iterations. Ensure seamless handovers to implementation teams through comprehensive documentation. Quality Control, Compliance & Standards: Validate that designs meet client requirements, safety regulations, and AV industry standards (e.g., AVIXA). Conduct design reviews and participate in quality assurance processes. Coordinate with IT, electrical, and architectural teams to ensure integration compatibility. Post-Sales & Ongoing Support: Provide technical support post-installation, addressing client concerns or system optimization needs. Suggest upgrades, modifications, or enhancements based on client feedback or evolving needs. Market Awareness & Innovation: Stay current with emerging AV technologies, integration methods, and design trends. Recommend new tools or products to improve project outcomes and customer satisfaction. Participate in training, certification programs, and industry events to maintain technical proficiency. Marketing & Thought Leadership: Contribute to whitepapers, brochures, case studies, and technical marketing content. Represent the company at trade shows, conferences, and networking events as a technical subject matter expert. Skills & Qualifications: Education: Bachelor's degree in Electrical Engineering, Audio-Visual Technology, Systems Integration, or a related field. Experience: 3–5 years in AV pre-sales, system design, integration, or related technical fields. Technical Tools: Proficiency in AV design and visualization tools such as AutoCAD, Visio, Revit, and D-tools. Systems Knowledge: Deep understanding of AV control platforms (e.g., Crestron, Q-SYS, AMX, Extron), conferencing technologies, signal routing, and display/audio systems. Soft Skills: Strong interpersonal and communication abilities. Exceptional presentation and proposal-writing skills. Analytical thinking with strong attention to detail. Certifications (Preferred): AVIXA CTS or other relevant industry certifications. Working Conditions: Based in Pune, with occasional travel for site visits, client meetings, and system commissioning. Flexibility to work outside standard hours based on project or client needs. Split between office work, client engagement, and on-site support.
About the Company AV Dynamic is a trusted provider of advanced audiovisual (AV) integration and technology solutions, delivering innovative and customized AV experiences across corporate, educational, retail, and hospitality sectors. We focus on leveraging the latest AV technologies to create seamless, high-impact environments that enhance communication and engagement. Learn more at avdynamic.co.in. Job Overview We are seeking a business development executive in Mumbai to expand our presence in the AV industry. You will identify new business opportunities, nurture client relationships, and work closely with our technical team to deliver tailored AV solutions that address evolving client needs. Key Responsibilities Identify, qualify, and secure new business opportunities through various lead generation channels. Understand client AV requirements and propose suitable, customized solutions. Prepare and present compelling proposals to potential clients. Collaborate with technical teams to design integrated AV systems. Build and sustain strong relationships with key stakeholders and decision-makers. Manage sales pipeline and leads using CRM software. Stay updated on industry trends, competitor products, and emerging AV technologies. Represent AV Dynamic at industry events, trade shows, and networking forums. Skills & Qualifications Bachelor’s degree in business, engineering, IT, or a related field. 2–5 years’ experience in AV, IT, or technology solution sales. Excellent communication, negotiation, and presentation skills. Strong knowledge of AV solutions and integration processes. Familiarity with AV brands such as Crestron, Extron, AMX, Poly, Shure, or similar is a plus. Self-driven, proactive, and target-oriented approach. Working Conditions Location: Mumbai (Remote) Standard office hours with occasional travel to client locations and industry events. Fast-paced, collaborative, and innovation-driven work environment.
About the Company AV Dynamic is a leading provider of professional audio-visual and IT solutions, established in 2017. With a dedicated team of over 30 professionals, we specialize in delivering customized AV solutions across various sectors, including FinTech, BFSI, education, IT, real estate, and more. Our offerings encompass unified video conference rooms, immersive class/training rooms, network operating centers, and customer experience centers. We are committed to simplifying collaboration and enhancing productivity through innovative AV-IT infrastructure solutions. (avdynamic.co.in, avdynamic.co.in) About the Role We are seeking a dynamic and results-driven Sales Specialist—AV to join our team. This role involves driving sales, developing client relationships, and delivering tailored AV solutions to meet customer needs. The ideal candidate will have a strong understanding of AV products, industry trends, and sales strategies to ensure customer satisfaction and business growth. Responsibilities Sales Cycle Management: Drive the full sales cycle—from prospecting to closing—with a focus on technically complex AV projects. Client Consultation: Conduct technical needs assessments and site surveys to understand client requirements. Collaboration: Work closely with engineering, design, and project teams to develop proposals, solution diagrams, and system designs. Presentations: Present AV solutions to clients, translating technical language into business value and ROI. Product Knowledge: Maintain deep product knowledge of AV systems, including control systems, signal processing, video conferencing, networked AV, and display technologies. Team Development: Train and mentor sales team members on AV technologies and solution positioning. Vendor Management: Manage key vendor relationships and stay current on AV product innovations and certifications. Account Management: Manage and expand a portfolio of key accounts, ensuring high levels of customer satisfaction and retention. Proposal Preparation: Prepare detailed scopes of work, budgets, and timelines for proposals. RFP Responses: Respond to RFPs and RFQs with detailed, technically sound documentation. Post-Sale Support: Support post-sale transition to project management, ensuring expectations are clearly defined and met. Sales Tracking: Maintain accurate sales records, forecasts, and pipeline reports, and achieve and exceed sales targets and KPIs. Representation: Represent the company at industry trade shows, events, and client meetings. Qualifications Education: Master's/bachelor's degree in business, sales, marketing, or a related field (preferred). Experience: Minimum 3 years of experience in AV sales, account management, or a related role. Technical Knowledge: Strong understanding of AV solutions, including video conferencing, control systems, and integration. Sales Skills: Proven ability to meet and exceed sales targets with a consultative sales approach. Communication: Excellent verbal and written communication skills. Customer Service: Strong relationship-building and negotiation skills. Problem-Solving: Ability to assess client needs and offer tailored AV solutions. Software Proficiency: Experience with CRM software, Microsoft Office, and AV design tools is a plus. Working Conditions Travel: Occasional travel to client sites and industry events. Work Environment: Collaborative, fast-paced work environment focused on innovation and customer satisfaction. Pay range and compensation package Compensation: Competitive salary with incentive structure. Benefits: Health insurance coverage, opportunities for professional development and training, travel allowance (where applicable), and a flexible working environment. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
About the Company AV Dynamic is a trusted provider of advanced audiovisual (AV) integration and technology solutions, delivering innovative and customized AV experiences across corporate, educational, retail, and hospitality sectors. We focus on leveraging the latest AV technologies to create seamless, high-impact environments that enhance communication and engagement. Learn more at avdynamic.co.in. Job Overview We are seeking a business development manager in Delhi to expand our presence in the AV industry. You will identify new business opportunities, nurture client relationships, and work closely with our technical team to deliver tailored AV solutions that address evolving client needs. Key Responsibilities Identify, qualify, and secure new business opportunities through various lead generation channels. Understand client AV requirements and propose suitable, customized solutions. Prepare and present compelling proposals to potential clients. Collaborate with technical teams to design integrated AV systems. Build and sustain strong relationships with key stakeholders and decision-makers. Manage sales pipeline and leads using CRM software. Stay updated on industry trends, competitor products, and emerging AV technologies. Represent AV Dynamic at industry events, trade shows, and networking forums. Skills & Qualifications Bachelor’s degree in business, engineering, IT, or a related field. 2–5 years’ experience in AV, IT, or technology solution sales. Excellent communication, negotiation, and presentation skills. Strong knowledge of AV solutions and integration processes. Familiarity with AV brands such as Crestron, Extron, AMX, Poly, Shure, or similar is a plus. Self-driven, proactive, and target-oriented approach. Working Conditions Location: Delhi (Remote) Standard office hours with occasional travel to client locations and industry events. Fast-paced, collaborative, and innovation-driven work environment.
About the Company AV Dynamic is a leading provider of professional audio-visual and IT solutions, established in 2017. With a dedicated team of over 30 professionals, we specialize in delivering customized AV solutions across various sectors, including FinTech, BFSI, education, IT, real estate, and more. Our offerings encompass unified video conference rooms, immersive class/training rooms, network operating centers, and customer experience centers. We are committed to simplifying collaboration and enhancing productivity through innovative AV-IT infrastructure solutions. avdynamic.co.in About the Role The AV Service Engineer is responsible for the installation, maintenance, troubleshooting, and repair of audio-visual (AV) systems and equipment. This role requires strong technical expertise in AV hardware and software, along with the ability to diagnose and resolve issues quickly. The AV Service Engineer ensures that all AV systems function optimally, and the engineer works closely with clients, internal teams, and vendors to provide excellent service and technical support. Responsibilities AV System Installation & Setup: Install, configure, and commission AV equipment, including audio systems, video systems, projection systems, video conferencing solutions, and control systems. Perform system tests to ensure proper functionality, and calibrate equipment to client specifications. Assist with integrating AV systems into existing client infrastructure or networks. Maintenance & Troubleshooting: Perform routine maintenance checks on AV systems to ensure all components are working at peak performance. Troubleshoot and repair AV systems that are experiencing technical issues, including faulty equipment or system malfunctions. Provide on-site and remote support for ongoing technical issues, diagnosing and resolving problems quickly to minimize downtime. Replace or repair defective parts or equipment as necessary. Client Support & Service: Act as the primary technical point of contact for clients, providing high-quality support during installations, system maintenance, and troubleshooting. Provide remote and on-site technical assistance, including responding to service requests, explaining system operation, and offering solutions to technical issues. Offer technical training to clients and internal teams on how to use and maintain AV systems effectively. Document all service activities, including issues reported, actions taken, and resolutions provided, to ensure clear records for future reference. System Upgrades & Integration: Provide clients with recommendations for system upgrades, improvements, and optimizations based on evolving technology and client needs. Coordinate with other departments to ensure that AV systems are integrated effectively with other technologies and services within the client's environment. Install and configure firmware or software updates on AV systems to enhance functionality and performance. Inventory Management & Equipment Handling: Manage and track inventory of AV parts and equipment required for service calls, ensuring adequate stock levels. Ensure that all tools and equipment used for service tasks are maintained and in good working order. Order necessary replacement parts or equipment to facilitate repairs and installations. Project Support: Assist the project management team with the technical aspects of AV-related projects, including pre-installation site surveys and post-installation commissioning. Work closely with project managers, designers, and clients to ensure that AV system installations meet technical requirements and project specifications. Provide feedback on equipment or system performance to aid in project planning and design adjustments. Documentation & Reporting: Complete service reports, including details on the diagnosis, solution, and any system recommendations, and submit them in a timely manner. Maintain accurate service logs, documenting all client interactions, system issues, resolutions, and repairs. Generate regular reports to help identify common technical issues, maintenance trends, and potential areas for improvement. Safety & Compliance: Ensure that all installations, repairs, and maintenance activities are conducted in accordance with industry safety standards and company policies. Adhere to regulatory requirements and ensure that all AV systems meet relevant compliance standards. Ensure that AV equipment is properly handled and disposed of to minimize environmental impact. Qualifications Education: A degree or certification in audio-visual technology, electrical engineering, IT, or a related field is preferred. Experience: 3+ years of hands-on experience in the AV industry, including installation, maintenance, troubleshooting, and repair of AV systems. Required Skills Technical Expertise: Strong understanding of AV systems, including audio, video, control systems, video conferencing equipment, and integration with other technologies. Troubleshooting Skills: Ability to diagnose and resolve complex technical issues with AV systems. Client-Facing Skills: Excellent communication skills with the ability to explain technical issues to non-technical clients and provide training on AV system usage. Problem-Solving: Strong analytical and problem-solving skills to identify root causes of issues and provide effective solutions. Organizational Skills: Ability to manage multiple service requests and projects simultaneously, keeping track of schedules, documentation, and follow-ups. Attention to Detail: Focus on delivering high-quality work, ensuring systems are installed and maintained correctly. Time Management: Ability to work efficiently under pressure and meet deadlines in a dynamic environment. Software Knowledge: Familiarity with AV design software and system configuration tools (e.g., DSP programming, AV control system software, etc.). Driving License: A valid driver’s license may be required for traveling to client sites. Pay range and compensation package On-site and fieldwork, with travel to customer locations for installations, maintenance, and repairs. Flexible working hours, including evenings or weekends, depending on client needs and project schedules. Physical demands may include lifting and carrying AV equipment, climbing ladders, and working in confined spaces. Ability to work in a team environment, as well as independently when required. Equal Opportunity Statement We are committed to diversity and inclusivity.
As an AV Service Engineer at AV Dynamic, you will be responsible for the installation, maintenance, troubleshooting, and repair of audio-visual (AV) systems and equipment. With a strong technical expertise in AV hardware and software, your role will involve diagnosing and resolving issues quickly to ensure optimal functionality. You will collaborate with clients, internal teams, and vendors to provide exceptional service and technical support. Your key responsibilities will include: AV System Installation & Setup: - Installing, configuring, and commissioning various AV equipment. - Performing system tests, calibration, and integration into client infrastructure. - Assisting with integrating AV systems into existing networks. Maintenance & Troubleshooting: - Conducting routine maintenance checks and troubleshooting technical issues. - Providing on-site and remote support to minimize downtime. - Replacing or repairing defective parts or equipment as needed. Client Support & Service: - Acting as the primary technical point of contact for clients. - Offering technical assistance, training, and solutions to technical issues. - Documenting service activities for future reference. System Upgrades & Integration: - Providing recommendations for system upgrades and optimizations. - Ensuring effective integration with other technologies and services. - Installing firmware or software updates for enhanced performance. Inventory Management & Equipment Handling: - Managing and tracking inventory of AV parts and equipment. - Ordering necessary replacement parts and maintaining tools. - Assisting with project support and technical aspects of AV-related projects. Documentation & Reporting: - Completing service reports and maintaining accurate service logs. - Generating reports to identify technical issues and trends. - Ensuring compliance with safety standards and regulatory requirements. Qualifications: - Degree or certification in audio-visual technology or related field preferred. - 3+ years of hands-on experience in the AV industry. Required Skills: - Strong technical expertise in AV systems and troubleshooting. - Excellent client-facing and problem-solving skills. - Organizational skills with attention to detail and time management. - Familiarity with AV design software and system configuration tools. This role involves on-site and fieldwork with travel to customer locations, flexible working hours, physical demands, and a commitment to diversity and inclusivity.,
About the Company AV Dynamic is a leading provider of professional audio-visual and IT solutions, established in 2017. With a dedicated team of over 30 professionals, we specialize in delivering customized AV solutions across various sectors, including FinTech, BFSI, education, IT, real estate, and more. Our offerings encompass unified video conference rooms, immersive class/training rooms, network operating centers, and customer experience centers. We are committed to simplifying collaboration and enhancing productivity through innovative AV-IT infrastructure solutions. avdynamic.co.in About the Role The AV Service Engineer is responsible for the installation, maintenance, troubleshooting, and repair of audio-visual (AV) systems and equipment. This role requires strong technical expertise in AV hardware and software, along with the ability to diagnose and resolve issues quickly. The AV Service Engineer ensures that all AV systems function optimally, and the engineer works closely with clients, internal teams, and vendors to provide excellent service and technical support. Responsibilities AV System Installation & Setup: Install, configure, and commission AV equipment, including audio systems, video systems, projection systems, video conferencing solutions, and control systems. Perform system tests to ensure proper functionality, and calibrate equipment to client specifications. Assist with integrating AV systems into existing client infrastructure or networks. Maintenance & Troubleshooting: Perform routine maintenance checks on AV systems to ensure all components are working at peak performance. Troubleshoot and repair AV systems that are experiencing technical issues, including faulty equipment or system malfunctions. Provide on-site and remote support for ongoing technical issues, diagnosing and resolving problems quickly to minimize downtime. Replace or repair defective parts or equipment as necessary. Client Support & Service: Act as the primary technical point of contact for clients, providing high-quality support during installations, system maintenance, and troubleshooting. Provide remote and on-site technical assistance, including responding to service requests, explaining system operation, and offering solutions to technical issues. Offer technical training to clients and internal teams on how to use and maintain AV systems effectively. Document all service activities, including issues reported, actions taken, and resolutions provided, to ensure clear records for future reference. System Upgrades & Integration: Provide clients with recommendations for system upgrades, improvements, and optimizations based on evolving technology and client needs. Coordinate with other departments to ensure that AV systems are integrated effectively with other technologies and services within the client's environment. Install and configure firmware or software updates on AV systems to enhance functionality and performance. Inventory Management & Equipment Handling: Manage and track inventory of AV parts and equipment required for service calls, ensuring adequate stock levels. Ensure that all tools and equipment used for service tasks are maintained and in good working order. Order necessary replacement parts or equipment to facilitate repairs and installations. Project Support: Assist the project management team with the technical aspects of AV-related projects, including pre-installation site surveys and post-installation commissioning. Work closely with project managers, designers, and clients to ensure that AV system installations meet technical requirements and project specifications. Provide feedback on equipment or system performance to aid in project planning and design adjustments. Documentation & Reporting: Complete service reports, including details on the diagnosis, solution, and any system recommendations, and submit them in a timely manner. Maintain accurate service logs, documenting all client interactions, system issues, resolutions, and repairs. Generate regular reports to help identify common technical issues, maintenance trends, and potential areas for improvement. Safety & Compliance: Ensure that all installations, repairs, and maintenance activities are conducted in accordance with industry safety standards and company policies. Adhere to regulatory requirements and ensure that all AV systems meet relevant compliance standards. Ensure that AV equipment is properly handled and disposed of to minimize environmental impact. Qualifications Education: A degree or certification in audio-visual technology, electrical engineering, IT, or a related field is preferred. Experience: 3+ years of hands-on experience in the AV industry, including installation, maintenance, troubleshooting, and repair of AV systems. Required Skills Technical Expertise: Strong understanding of AV systems, including audio, video, control systems, video conferencing equipment, and integration with other technologies. Troubleshooting Skills: Ability to diagnose and resolve complex technical issues with AV systems. Client-Facing Skills: Excellent communication skills with the ability to explain technical issues to non-technical clients and provide training on AV system usage. Problem-Solving: Strong analytical and problem-solving skills to identify root causes of issues and provide effective solutions. Organizational Skills: Ability to manage multiple service requests and projects simultaneously, keeping track of schedules, documentation, and follow-ups. Attention to Detail: Focus on delivering high-quality work, ensuring systems are installed and maintained correctly. Time Management: Ability to work efficiently under pressure and meet deadlines in a dynamic environment. Software Knowledge: Familiarity with AV design software and system configuration tools (e.g., DSP programming, AV control system software, etc.). Driving License: A valid driver’s license may be required for traveling to client sites. Pay range and compensation package On-site and fieldwork, with travel to customer locations for installations, maintenance, and repairs. Flexible working hours, including evenings or weekends, depending on client needs and project schedules. Physical demands may include lifting and carrying AV equipment, climbing ladders, and working in confined spaces. Ability to work in a team environment, as well as independently when required. Equal Opportunity Statement We are committed to diversity and inclusivity.
Job Overview: The On-Site AV Technician is responsible for installing, maintaining, troubleshooting, and supporting audiovisual (AV) equipment on client sites. This role requires hands-on technical expertise and the ability to work directly with clients to ensure systems are operational, perform efficiently, and meet quality standards. The On-Site AV Technician will also provide post-installation support, ensuring customer satisfaction and system reliability. Key Responsibilities: Installation & Setup: Install and configure AV equipment such as projectors, audio systems, video walls, control systems, microphones, and displays as per project specifications. Ensure that all AV systems are set up according to the design documents, including wiring, configuration, and testing of systems. Perform system calibration to optimize audio and video performance, ensuring the system meets client expectations. Assemble and configure control systems (e.g., Crestron, AMX) and integrate them with other AV components. Maintenance & Troubleshooting: Conduct routine maintenance, preventive checks, and troubleshooting of AV equipment on-site to ensure continuous functionality. Quickly diagnose and resolve issues with AV equipment, including audio, video, and control systems, ensuring minimal disruption to clients. Provide on-site technical support and ensure that all equipment is functioning at optimal levels after installation. Perform system upgrades and hardware replacements as required. Client Interaction & Support: Serve as the on-site point of contact for clients during the installation, maintenance, and troubleshooting phases. Communicate effectively with clients to understand their issues, explain technical solutions, and ensure customer satisfaction. Provide training to clients and end-users on system operation and basic troubleshooting techniques. Offer on-site technical assistance for any post-installation concerns, ensuring the system works as intended. Collaboration with Internal Teams: Work closely with the project manager, design engineers, and other technical teams to ensure proper implementation of AV systems. Ensure that all installation tasks are completed on schedule and according to company standards and procedures. Provide feedback to internal teams regarding installation challenges, system performance, and any modifications required during installation. Documentation & Reporting: Maintain detailed records of installations, including configuration settings, calibration data, and issues resolved. Document any changes or updates made to AV systems during installation or maintenance. Provide progress updates to the project manager and submit time sheets, work logs, and completion reports as required. Safety & Compliance: Follow all safety protocols during the installation, operation, and maintenance of AV systems, ensuring compliance with local safety regulations. Ensure all AV equipment is installed securely and safely, minimizing the risk of damage or injury. Ensure all work complies with relevant industry standards and client specifications. System Testing & Quality Control: Conduct thorough testing of all installed systems to verify performance and ensure they meet client expectations. Perform comprehensive checks to confirm proper integration and functionality of audio, video, and control systems. Troubleshoot and resolve any issues identified during testing before handing over the system to the client. Skills & Qualifications: Education: High school diploma or equivalent; technical certification in AV or related fields. Experience: 2-4 years of experience in AV system installation, maintenance, and troubleshooting. Experience with commercial AV systems is preferred. Technical Skills: Hands-on experience with AV equipment, including projectors, displays, audio systems, video conferencing systems, and control systems (e.g., Crestron, Q-SYS, AMX, Extron). Proficiency with networked AV systems and knowledge of AV over IP technologies. Strong troubleshooting skills for both hardware and software-related issues. Problem-Solving: Ability to diagnose and solve technical problems efficiently and effectively in a fast-paced, client-facing environment. Customer Service: Strong interpersonal skills and the ability to interact positively with clients, providing excellent customer service. Communication Skills: Ability to communicate technical information to non-technical clients in a clear and accessible manner. Attention to Detail: Excellent attention to detail and commitment to ensuring that systems are installed and operating correctly. Teamwork: Ability to work well with project teams and other technicians in a collaborative, team-based environment. Physical Stamina: Ability to work in physically demanding environments, including lifting and carrying AV equipment and working in confined spaces. Valid Driver’s License: A valid driver’s license may be required for travel to client sites. Working Conditions: The technician may be required to work outside of regular business hours (evenings, weekends) depending on project requirements and client needs. The role may involve working in various environments, including offices, conference rooms, event spaces, and outdoor settings. The role may require lifting, carrying, and setting up AV equipment.
About the Company Founded in 2017, AV Dynamic is a leading provider of audio-visual (AV) and IT solutions in India, delivering high-performance collaboration spaces, meeting rooms, training facilities, video walls, and automation systems. With a pan-India presence and a team of over 30 experienced professionals, we serve clients across industries such as FinTech, BFSI, education, real estate, and IT . Our expertise spans consultative design , precise installation , and comprehensive managed services , backed by strong partnerships with global AV leaders. We have been recognized with multiple industry awards, including: Logitech Partner of the Year 2024 India Logitech Elite Partner 2023 Neat Valuable Partner 2023 Norway Crestron Best Educational Project Award At AV Dynamic, we are committed to delivering innovative, reliable, and future-ready AV solutions that help organizations connect, collaborate, and succeed. About the Role We are seeking a dynamic and results-driven Audio-Visual (AV) Sales Specialist to join our team. The ideal candidate will be responsible for developing and managing client relationships, driving sales, and delivering tailored AV solutions to meet customer needs. This role requires a strong understanding of AV products, industry trends, and sales strategies to ensure customer satisfaction and business growth. The Sales Specialist-AV will drive the full sales cyclefrom prospecting to closingwith a focus on technically complex AV projects. Responsibilities Conduct technical needs assessments and site surveys to understand client requirements. Collaborate with engineering, design, and project teams to develop proposals, solution diagrams, and system designs. Present AV solutions to clients, translating technical language into business value and ROI. Maintain deep product knowledge of AV systems, including control systems, signal processing, video conferencing, networked AV, and display technologies. Train and mentor sales team members on AV technologies and solution positioning. Manage key vendor relationships and stay current on AV product innovations and certifications. Manage and expand a portfolio of key accounts, ensuring high levels of customer satisfaction and retention. Prepare detailed scopes of work, budgets, and timelines for proposals. Respond to RFPs and RFQs with detailed, technically sound documentation. Support post-sale transition to project management, ensuring expectations are clearly defined and met. Maintain accurate sales records, forecasts, and pipeline reports, and achieve and exceed sales targets and KPIs. Represent the company at industry trade shows, events, and client meetings. Qualifications Education: Master&aposs/bachelor&aposs degree in business, sales, marketing, or a related field (preferred). Experience: Minimum 3 years of experience in AV sales, account management, or a related role. Technical Knowledge: Strong understanding of AV solutions, including video conferencing, control systems, and integration. Required Skills Sales Skills: Proven ability to meet and exceed sales targets with a consultative sales approach. Communication: Excellent verbal and written communication skills. Customer Service: Strong relationship-building and negotiation skills. Problem-Solving: Ability to assess client needs and offer tailored AV solutions. Software Proficiency: Experience with CRM software, Microsoft Office, and AV design tools is a plus. Preferred Skills Experience in managing complex AV projects. Familiarity with industry trends and emerging technologies. Pay range and compensation package Competitive salary with incentive structure. Health insurance. Professional development and training opportunities. Travel allowance (if applicable). Flexible working environment. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. Show more Show less
You will be joining AV Dynamic, a leading provider of audio-visual (AV) and IT solutions in India. With a team of over 30 professionals, we serve clients across various industries, such as FinTech, BFSI, education, real estate, and IT. Our expertise includes consultative design, installation, and managed services, supported by strong partnerships with global AV leaders. We focus on delivering innovative, reliable, and future-ready AV solutions to help organizations connect, collaborate, and succeed. As an Audio-Visual (AV) Sales Specialist, your role will involve developing and managing client relationships, driving sales, and delivering tailored AV solutions. You will need a strong understanding of AV products, industry trends, and sales strategies to ensure customer satisfaction and business growth. The role will require you to manage the full sales cycle, from prospecting to closing, with a focus on technically complex AV projects. Your responsibilities will include conducting technical needs assessments, collaborating with internal teams to develop proposals and system designs, presenting AV solutions to clients, maintaining product knowledge, training sales team members, managing key vendor relationships, expanding key accounts, preparing proposals, responding to RFPs and RFQs, supporting post-sale transition, maintaining sales records, and representing the company at industry events. To qualify for this role, you should ideally have a Master's/bachelor's degree in business, sales, marketing, or a related field, along with a minimum of 3 years of experience in AV sales or a related role. You must possess strong technical knowledge of AV solutions, sales skills, excellent communication abilities, customer service skills, problem-solving capabilities, and proficiency in CRM software, Microsoft Office, and AV design tools. Preferred skills include experience in managing complex AV projects and familiarity with industry trends and emerging technologies. We offer a competitive salary with incentives, health insurance, professional development opportunities, travel allowance (if applicable), and a flexible working environment. AV Dynamic is committed to diversity and inclusivity in our hiring practices.,
You will be joining AV Dynamic, a leading provider of Professional Audio-Visual and IT Solutions established in 2017. With a dedicated team of over 30 professionals, AV Dynamic specializes in delivering customized AV solutions across various sectors, including FinTech, BFSI, Education, IT, Real Estate, and more. The company's offerings encompass Unified Video Conference Rooms, Immersive Class/Training Rooms, Network Operating Centers, and Customer Experience Centers. AV Dynamic is committed to simplifying collaboration and enhancing productivity through innovative AV-IT infrastructure solutions. As a Sales Specialist AV at AV Dynamic, your role will involve driving sales, developing client relationships, and delivering tailored AV solutions to meet customer needs. To succeed in this position, you should have a strong understanding of AV products, industry trends, and sales strategies to ensure customer satisfaction and contribute to business growth. Your responsibilities will include managing the full sales cycle from prospecting to closing, conducting technical needs assessments and site surveys, collaborating with engineering and design teams, presenting AV solutions to clients, maintaining deep product knowledge of AV systems, training and mentoring sales team members, managing key vendor relationships, preparing detailed proposals and scopes of work, responding to RFPs and RFQs, supporting post-sale transitions, maintaining accurate sales records, forecasts, and achieving sales targets. To qualify for this role, you should ideally have a Master/Bachelor's degree in Business, Sales, Marketing, or a related field, along with a minimum of 3 years of experience in AV sales, account management, or a related role. You should possess a strong understanding of AV solutions, sales skills, excellent communication abilities, strong customer service and problem-solving skills, and proficiency in CRM software, Microsoft Office, and AV design tools. This position may require occasional travel to client sites and industry events and will be based in Mumbai, Hyderabad, Bangalore, Ahmedabad, or Delhi-NCR. The work environment at AV Dynamic is collaborative, fast-paced, and focused on innovation and customer satisfaction. In return, you can expect a competitive salary with an incentive structure, health insurance coverage, opportunities for professional development and training, travel allowance (where applicable), and a flexible working environment. AV Dynamic is an equal opportunity employer committed to diversity and inclusivity in its hiring practices.,