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6 - 8 years
5 - 9 Lacs
Mumbai
Work from Office
Minimum of 6 years of experience in Talend + Snowflake Capacity to work with onsite resources Ability to work as one team mode (part of team and clients are on remote- multinational environment) Ability to work in multiple simultaneous projects Have clear communication with all stakeholder Good experience in Talend Suit Good experience in Snowflake Stored Procedures Very good experience in SQL (SnowFlake desired) Good knowledge on data modelling and data transformation [ business layer]
Posted 2 months ago
4 - 6 years
3 - 7 Lacs
Hyderabad
Work from Office
About The Role Experience in Linux; Unix Shell Scripting/Python/Java Experience in SQL & Able to understand, write SQL queries for system troubleshooting Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner. Grafana and ELK or similar monitoring tools Experience in any Batch Scheduling Autosys/TWS/Control M AWS working knowledge. Must have good Communication Skills.
Posted 2 months ago
10 - 14 years
12 - 16 Lacs
Pune
Work from Office
Description: Yrs of Exp : 10yrs Please update the job description and/or attach a role-specific job description below. * Improves and increases the success of the business by working with both the business process end users and technical teams who are responsible for building modifying and maintaining the systems that support the business Engages and communicates effectively with UI Designers Developers and System Architects regarding business and functional requirements Job Description- Systems Analyst Prudentials Global Technology team is the spark that ignites the power of Prudential for our customers and employees worldwide. Our organization plays a critical and highly visible role in delivering customer-driven solutions across every area of the company. The Global Technology team is made up of diverse agile-thinking and highly skilled professionals; we use our combined capabilities to enable the organization with innovation speed agility scalability and efficiency. The Global Technology team takes great pride in our culture where digital transformation is built into our DNA. When you join the Global Technology organization at Prudential youll unlock a challenging and impactful career all while growing your skills and advancing your profession at one of the worlds leading financial services institutions. The candidate for this position will be a key member of a diverse team working on a series of investment related applications utilizing various technologies. The candidate will be responsible to support all phases of the system development and implementation process including analysis design development testing and ongoing maintenance. The successful candidate will have a background in the financial services industry with experience delivering in-house and third-party IT solutions to meet business stakeholders needs. This position requires an individual with strong analytical programming problem solving organizational and technical writing skills who must be able to work on complex projects with minimal guidance. Qualifications Experience working with derivative and collateral management systems Strong customer focus with the ability to lead and communicate effectively with business (non-IT) and technical stakeholders Knowledge of Agile frameworks including Scrum a plus Comfortable working with ambiguity and evolving priorities in a fast-paced environment Self-learner motivated and driven to achieve optimal results for the team Team player with excellent interpersonal motivational and collaboration skills Strong problem-solving and analysis capabilities Familiar with how to assess technical architecture people and skill sets to plan and execute business changes through the effective use of technology Requirements Bachelors degree 10+ years of experience in the financial services industry Experience working with Summit application Experience working with Oracle c++ Experience with Linux scripting language (ksh) Autosys a plus Experience working with Calypso applications a plus Strong verbal and written communication skills Experience delivering in-house and third-party IT solutions to meet business stakeholders needs Rate Card Class:Business Systems Analyst
Posted 2 months ago
10 - 14 years
12 - 16 Lacs
Pune
Work from Office
Yrs of Exp : 10yrs Please update the job description and/or attach a role-specific job description below. * Improves and increases the success of the business by working with both the business process end users and technical teams who are responsible for building modifying and maintaining the systems that support the business * Engages and communicates effectively with UI Designers Developers and System Architects regarding business and functional requirements Job Description- Systems Analyst Prudentials Global Technology team is the spark that ignites the power of Prudential for our customers and employees worldwide. Our organization plays a critical and highly visible role in delivering customer-driven solutions across every area of the company. The Global Technology team is made up of diverse agile-thinking and highly skilled professionals; we use our combined capabilities to enable the organization with innovation speed agility scalability and efficiency. The Global Technology team takes great pride in our culture where digital transformation is built into our DNA. When you join the Global Technology organization at Prudential youll unlock a challenging and impactful career all while growing your skills and advancing your profession at one of the worlds leading financial services institutions. The candidate for this position will be a key member of a diverse team working on a series of investment related applications utilizing various technologies. The candidate will be responsible to support all phases of the system development and implementation process including analysis design development testing and ongoing maintenance. The successful candidate will have a background in the financial services industry with experience delivering in-house and third-party IT solutions to meet business stakeholders needs. This position requires an individual with strong analytical programming problem solving organizational and technical writing skills who must be able to work on complex projects with minimal guidance. Qualifications Experience working with derivative and collateral management systems Strong customer focus with the ability to lead and communicate effectively with business (non-IT) and technical stakeholders Knowledge of Agile frameworks including Scrum a plus Comfortable working with ambiguity and evolving priorities in a fast-paced environment Self-learner motivated and driven to achieve optimal results for the team Team player with excellent interpersonal motivational and collaboration skills Strong problem-solving and analysis capabilities Familiar with how to assess technical architecture people and skill sets to plan and execute business changes through the effective use of technology Requirements Bachelors degree 10+ years of experience in the financial services industry Experience working with Summit application Experience working with Oracle c++ Experience with Linux scripting language (ksh) Autosys a plus Experience working with Calypso applications a plus Strong verbal and written communication skills Experience delivering in-house and third-party IT solutions to meet business stakeholders needs Rate Card Class:Business Systems Analyst
Posted 2 months ago
6 - 11 years
10 - 19 Lacs
Bengaluru
Work from Office
We do have an opportunity with MNC Based client for .NET Developer Exp:5-12 Yrs Work Location: Bangalore Mandatory skills: .NET Developer +Autosys Responsibilities: Develop and maintain .NET applications and services using C#, ASP.NET, MVC, and other related technologies. Collaborate with cross-functional teams to gather and analyze requirements for new features and enhancements. Design, build, and deploy web services and APIs to integrate with existing systems. Work on automated scheduling, monitoring, and management of jobs using AutoSys. Write scripts to configure, deploy, and maintain AutoSys jobs for batch processing. Troubleshoot and resolve issues related to AutoSys job schedules and .NET applications. Monitor job status, generate logs, and handle exceptions within AutoSys. Develop and optimize stored procedures, database queries, and SQL scripts for efficient data retrieval. Work with stakeholders to understand application performance and implement improvements. Automate and streamline deployment processes in both AutoSys and .NET environments. Ensure adherence to coding standards, security policies, and best practices. Pls share updated Cv to shirin@jobworld.jobs/9538929142. Preferred candidate profile Perks and benefits
Posted 2 months ago
5 - 9 years
7 - 11 Lacs
Pune
Work from Office
Responsibilities A day in the life of an Infoscion: Support the Service & Products across several technical domains with full spectrum of Production Support responsibilities Uphold high standards for timely issue resolution Ensure workflows, processes, tooling and applications are of the highest quality standard Contribute expertise to the management of existing and new IT products and services Define workarounds for known errors and initiate process improvements Maintain a knowledge database Flexible to work in APAC/EMEA hours Technical and Professional Requirements: ideally 4-6 years of hands-on experience in IT support role within Financial services industry proficient with software development tools, such as Unix, Shell Scripting, Oracle, Sybase, MSSQL, Autosys, Informatica, Splunk, AppDynamics, Java good Knowledge of ITIL processes, knowledge of Cloud Technologies (Azure), RESTful APIs, Microservices, Compliance and Legal IT systems is an added advantage. ability to solve complex issues, good at problem statement analysis and solution design thinking track record of influencing senior IT stakeholders and business partners confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvements maintain a knowledge database flexible to work in APAC/EMEA hours Preferred Skills: Application Support Technology->Architecture->Architecture - ITIL Technology->Open System->Shell scripting Technology->Open System->UNIX Technology->Infrastructure- Batch Scheduler->Autosys Technology->Oracle->PL/SQL Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Educational Requirements Master Of Engineering,MBA,MCA,MTech,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements
Posted 2 months ago
5 - 10 years
15 - 25 Lacs
Bengaluru
Remote
Requirement details : (Mandatory Skills) Candidate must hands-on experience with CI/CD tools, and troubleshooting software deployments. They should be proficient in environment setup, testing, migration execution, and automation. Experience in Autosys batch scheduling will be an added advantage. Strong Linux/ Unix skills Perl/ shell scripting Excellent communication skills Candidates working in the Investment Banking domain will be preferred Role & responsibilities Candidate must have: Strong coding skills , as its a migration project which needs coding involvement (any programming language is fine like Java, Python, shell scripting ,C#(priority of language is followed in this order)) ,similar to Developer role. Should be able to fix the bugs/enhancements thoroughly from his past project experiences. Should be able to deploy the written code in pipeline’s via some versioning tools like GIT , hands on with CI/CD model (code-test-deploy to production) Cloud technology is not mandatory as GS doesn’t adapt to cloud yet, therefore they were least bothered. If the candidate hold any developer expertise in Autosys too l(like implementing direct changes to Autosys tool and developing/enhancing the functionalities in Autosys) that is added advantage. If the candidate has already worked on any migration projects as a L3/Developer role ,is an added advantage
Posted 2 months ago
6 - 9 years
2 - 6 Lacs
Karnataka
Work from Office
Description Ability to monitor the infrastructure / applicative alerts and take action to resolve the events Escalate to business as needed Perform Health checks to ensure the start end of business hours To have knowledge on IT infrastructure able to bridge calls to the business in case of known incidents Rotational Shift 24 x 7 support Sound knowledge hands on experience on WIN Unix L1 skill Ability to communicate to users over telephone / e-mail communication in French English Have knowledge on handling ITSM services such as Service now, HP ITSM added advantage Contribute towards innovative and creative process solutions for optimisation. Identify and automate repetitive tasks Ability to multitask on different process Profile Profile Required Candidates with good communication analytical skills French language mandatory with good written and oral skills, B1 / B2 certified in French lang Knowledge on IT Infrastructure Practical knowledge on Windows/Unix/MSSQL/POSTGRE- L2 Job schedulers knowledge (Control-M/Autosys, UC4) Good knowledge in Monitoring infrastructure Understanding of ITIL concepts in Operations (Incident, Change, Problem) Understanding of Event Management (Monitoring tools) in Infrastructure Able to handle Incident crisis calls Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills French language speak / write, IT infrastructure knowledge, Windows / Unix Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
6 - 9 years
6 - 9 Lacs
Karnataka
Work from Office
Description Primary Skill - Control M Secondary Skill - Knowledge in SAP process , Linux Hiring Manager - nishant.thombre@capgemini.com / 198452 Job TitleControl-M Scheduler Job Summary We are seeking a highly skilled and detail-oriented Control-M Scheduler to design, implement, and maintain automated job workflows across various business processes. The ideal candidate will ensure the efficient execution of jobs, resolve scheduling conflicts, and proactively manage system performance to support operational excellence. Key Responsibilities 1. **Job Scheduling Management** - Create, modify, and maintain job schedules in Control-M to meet business and operational requirements. - Monitor job execution, troubleshoot errors, and resolve scheduling conflicts in a timely manner. - Implement workflows across multiple systems and platforms. 3. **Monitoring Optimization** - Monitor the Control-M environment for performance and reliability. Monitor jobs in CA7 Scheduler and in SAP landscape. Very good knowledge of Quantitative resources and IN/OUT conditions. - Optimize job workflows to ensure minimal downtime and maximum efficiency. - Proactively identify and resolve potential system bottlenecks. 4. **Incident Management** - Respond to job failures and ensure issues are documented, analyzed, and resolved promptly. - Coordinate with development, operations, and business teams to troubleshoot and resolve issues. 5. **Documentation Reporting** - Maintain detailed documentation for all scheduled workflows, dependencies, and processes. - Generate reports on job performance, trends, and system health for management review. 6. **Collaboration Communication** - Work closely with application, database, and infrastructure teams to understand scheduling requirements. - Provide training and support to end-users on Control-M functionalities. 1. **Technical Skills** - Proficiency in **Control-M** (BMC Control-M Workload Automation) for scheduling and managing jobs. - Experience with multiple operating systems (Windows, Linux, Unix) - Good to have shell scripting language. - Familiarity with ITIL processes and incident management systems. 2. **Experience** - 4+ years of experience in job scheduling, workload automation. - Hands-on experience in a complex enterprise environment involving large-scale workflows. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills BMC Control-M;Linux;SAP Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
5 - 8 years
7 - 11 Lacs
Karnataka
Work from Office
Description Primary Skill - Control M Secondary Skill - Knowledge in SAP process , Linux Admin Hiring Manager - nishant.thombre@capgemini.com / 198452 Job TitleControl-M Scheduler Job SummaryWe are seeking a highly skilled and detail-oriented Control-M Scheduler to design, implement, and maintain automated job workflows across various business processes. The ideal candidate will ensure the efficient execution of jobs, resolve scheduling conflicts, and proactively manage system performance to support operational excellence. Key Responsibilities Job Scheduling ManagementCreate, modify, and maintain job schedules in Control-M to meet business and operational requirements. Monitor job execution, troubleshoot errors, and resolve scheduling conflicts in a timely manner. Implement workflows across multiple systems and platforms. AutomationAutomate manual processes to improve efficiency. Monitoring OptimizationMonitor the Control-M environment for performance and reliability. Monitor jobs in CA7 Scheduler and in SAP landscape. Very good knowledge of Quantitative resources and IN/OUT conditions. Optimize job workflows to ensure minimal downtime and maximum efficiency. Proactively identify and resolve potential system bottlenecks. Incident ManagementRespond to job failures and ensure issues are documented, analyzed, and resolved promptly. Coordinate with development, operations, and business teams to troubleshoot and resolve issues. Documentation ReportingMaintain detailed documentation for all scheduled workflows, dependencies, and processes. Generate reports on job performance, trends, and system health for management review. Collaboration CommunicationWork closely with application, database, and infrastructure teams to understand scheduling requirements. Provide training and support to end-users on Control-M functionalities. Technical Skills: Proficiency in Control-M (BMC Control-M Workload Automation) for scheduling and managing jobs. Experience with multiple operating systems (Windows, Linux, Unix) Good to have shell scripting language. Familiarity with ITIL processes and incident management systems. Experience4+ years of experience in job scheduling, workload automation. Hands-on experience in a complex enterprise environment involving large-scale workflows. Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Ability to prioritize and manage multiple tasks under tight deadlines This role is critical for ensuring seamless business operations through effective workload automation and scheduling. The candidate must have a strong technical background and the ability to collaborate with cross-functional teams to achieve operational goals. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Linux;SAP;BMC Control-M Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
6 - 10 years
6 - 10 Lacs
Maharashtra
Work from Office
Description Hiring manager / EMP id nitin.relekar@capgemini.com/408700 Primary Skill:Change Management, Release Management, ITIL Secondary Skill:ITSM tools - ServiceNow, BMC Remedy, Cherwell Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills change management;ServiceNow Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
6 - 10 years
6 - 10 Lacs
Karnataka
Work from Office
Description Primary skillBatchSupport Hiring managerAnil Shetty Request TypeBRAttrition Outgoing Employee NameKotikala Lalita Kumari Outgoing Employee Emailkotikalalalitakumaricapgeminicom Handling Batch monitoring tasks scheduling and administration Strong administrative experience with job scheduling software Redwood RMJ Perform scheduling package database calendar date object maintenance APIs Time windows and time frames Analysis design test and implement automated processes Troubleshoot and solve scheduling issues and conflicts Manipulate scheduled processes to accommodate customer requested changes Automate triggers and variable input parameters Analysis and perform acceptable condition code Analysis and perform resource definition and control Demonstrate ability to respond quickly and effectively to customer requests own the request through successful completion Experience with establishing and documenting policies and procedures pertaining to automated scheduling and other production support analyst duties Ability to mentor team members in various areas of expertise Solid understanding of documentation and production support activities Understand a largescale 24x7 production environment Ability to prioritize workload across multiple customers software tools and operating systems Should be ready to work rotational and Night shifts Solid communication and interpersonal skills Strong teamwork skills Migration from Non cloud to RMJ is added advantage Able to work with minimum supervision as well as perform under pressure and meet tight deadlines Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills BatchSupport;Redwood Reporting Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
5 - 9 years
7 - 11 Lacs
Bengaluru
Work from Office
Description GradeC1 Expected Start DateJanuary 2025 Hiring manager/ Emp id :vineetha.k@capgemini.com/1258028 Primary SkillStake Holder Management Secondary Skill:NA Is there a location restriction?Yes, Bangalore Should resource go to ANZ Bank office?Yes,Hybrid Customer InterviewYes Onshore InterviewYes Collaborate with stakeholders and squad to gather and define technical requirements. Align product goals with objectives and develop and define and maintain the product roadmap. Successful in managing stakeholders from requirements through delivery. Proven experience as an Analyst in Cloud ( GCP Preferrable) solution programs. Conduct thorough analysis of customer feedbacks. Ability to manage delivery framework controls and discussions with the enablers. Highly organized and comfortable working both in a team and independently. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Google Cloud Platform;stakeholder management Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
4 - 8 years
7 - 12 Lacs
Chennai
Work from Office
Abinitio Lead 7 +years Up to 25LPA Trivandrum, Chennai AbInitio,Java,Gde,Unix Immediate to 30 days
Posted 2 months ago
3 - 6 years
4 - 8 Lacs
Chennai
Work from Office
Abinitio Developer 4+ years Up to 15LPA Trivandrum, Chennai AbInitio,Java,Gde,Unix Immediate to 30 days
Posted 2 months ago
4 - 5 years
5 - 8 Lacs
Bengaluru
Work from Office
Description IDQ Developer Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills IDQ Developer Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
4 - 9 years
5 - 15 Lacs
Chennai, Pune, Bengaluru
Work from Office
Application Support Engineer: About Oracle FSGIU - Finergy: The Finergy division within Oracle FSGIU is dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. We offer deep industry knowledge and expertise to address the complex financial needs of our clients. With proven methodologies that accelerate deployment and personalization tools that create loyal customers, Finergy has established itself as a leading provider of end-to-end banking solutions. Our single platform for a wide range of banking services enhances operational efficiency, and our expert consulting services ensure technology aligns with our clients' business goals. Mandatory Skills: 4+ years of experience in L1, L2 Support (Application and Environment) with the following skills Experience and Java and SQL/PLSQL ITIL Certification (Preferred They should follow the framework) Automation and Deployment Udeploy and Autosys Exposure in ServiceNow Portal and organizational change procedures. (Change Management) Experience in troubleshooting code and database and provide/suggest fixes. Experience in providing support for complex applications in a multi country deployment. Excellent Communication skills written and verbal. Should be open for working in shifts and provide weekend support. Job Responsibilities L1 and L2 Support with experience in Java and SQL/PLSQL Application Monitoring(App Dynamics) Database monitoring, creating Archival scripts, Create Change requests and follow Change Management process. Deployment of applications in the environments Health Check of environments, Automation of routine tasks using Shell Scripts/SQL Query Test environment setup , sanity testing and support during Testing Creation of Knowledge Base articles
Posted 2 months ago
2 - 3 years
4 - 5 Lacs
Hyderabad
Work from Office
The Impact you will have in this role: We are seeking a skilled Technical Troubleshooting Specialist to join our dynamic team. The ideal candidate will have some experience in troubleshooting and resolving technical issues related to Appian, Talend, SQL Server, and Autosys technologies. The candidate should be eager to learn, able to prioritize tasks, manage multiple projects, and effectively communicate results with a globally located team. What You'll Do: Assist in troubleshooting and resolving technical issues related to Appian applications, ensuring minimal downtime and optimal performance. Help diagnose and fix problems in Talend workflows, focusing on data extraction, transformation, and loading processes. Support the management and troubleshooting of SQL Server databases, ensuring data integrity, performance, and security Working knowledge of automations built on Power Automate from troubleshooting and maintenance perspective Assist in handling Autosys job scheduling and automation, ensuring smooth execution of batch jobs and workflows. Collaborate with cross-functional teams to gather requirements, design solutions, and implement troubleshooting strategies. Document and track issues, resolutions, and best practices to improve the overall troubleshooting process. Provide technical support during production releases and maintenance windows, working closely with the Operations team. Stay up-to-date with the latest industry trends and best practices in troubleshooting and technical support Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Talents Needed for Success: Minimum of 2-3 years of experience in technical troubleshooting and support. Basic understanding of Appian applications and integration patterns. Familiarity with Talend and basic knowledge of ETL processes. Basic proficiency in SQL Server, including database management and query writing. Some experience with Autosys job scheduling and automation. Strong analytical and problem-solving skills, with the ability to work independently and as part of a team. Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Additional Skills needed for Success: Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud) is beneficial. Experience with version control systems (e.g., Git) and collaboration tools (e.g., Jira, Confluence). Knowledge of scripting languages such as Python and Shell/Batch programming is a plus. Understanding of Agile processes and methodologies, with experience in working in an Agile framework using Scrum.
Posted 2 months ago
5 - 10 years
15 - 30 Lacs
Bengaluru
Work from Office
Responsibilities Accountable for driving and dictating efforts to mitigate and/or restore to normal business operations Review of Temporary Access requests / Get Access entitlements and grant/revoke as appropriate Follow documented procedures, and update documentation for resolved issues Determine customer experience and assess risk (core vs minor functions, regulatory or reputational) Determine incident severity, priority, impact and proper escalation protocols Ensure proper technology teams are engaged and supporting restoral of services Research and remediate customer/client data issues If required, request external support from software and/or hardware manufacturers Utilize tools and data to assist in research and determination of root-cause and restoral steps Ensure proper measures are taken such as batch restarts, routing, splashing, contingency or escalation to achieve restoral. Accountable for High Impact Incident Communications (Status, Restoral Efforts, Customer/Service Impact) to appropriate technology/business groups Drives requirements for Task Automation and tooling. Provides requirements and oversight of Resiliency Exercise Chaos Engineering Responsible for the data content, accuracy, and completeness in the Incident ticket before creation of Problem ticket Drive "reconvene" efforts to identify Granular Root Cause – Sev1 – Sev4 Incidents Provide critical incident details and restoration efforts to Problem Management team (Incident Description, Chronological timeframes, Scope of Impact, Triage Participants and etc.) Ensure "known errors" and "repeatable errors" are logged into the "Known Error" database. Document standardize processes and playbooks for Incident Management (Enhanced Identification and Restoral) Conduct Weekly Incident Reviews Self-Identified-Audit and Compliance issues – identification and remediation Permit-to-Operate – participation and awareness on complex, highly intrusive, high-risk change activities Providing personnel whose training, skills, and personal skills are adequate to think outside the box Providing personnel who are experienced professionals, or professionals with specific knowledge of the client's implementation or business. Coordinate events applicable to functional area of responsibility. Level 2 should be able to resolve 95% of the incidents that come to them.
Posted 2 months ago
4 - 8 years
0 - 2 Lacs
Bengaluru
Hybrid
Position Purpose Senior Support Analyst will be responsible to provide level 1 and level 2 functional and technical support, role will require high level of commitment and pro-activeness to maintain the 24*7 availability of the applications leveraging on other sites in follow the sun model. Support of in-scope applications including but not limited to monitoring, troubleshooting, resolving and communicating the production events. Maintaining the application Infrastructure & peripherals in production and staging, managing obsolescence & upgrade activities, Role will be responsible for resolving user queries and provide functional support utilizing systems technical architecture knowledge. Ensuring smooth execution of batches, delivering the production change, manage Incidents and problem within the in-scope applications. The role needs to ensure availability of the application & that all relevant events and issues are recorded and resolved in timely manner. Education Level: Bachelor Degree or equivalent Experience Level 4 to 8 yrs of experience. Technical & Behavioral Competencies Must have: - Good working knowledge in Linux & Windows environment with troubleshooting & administration experience Good Working knowledge on database such as Oracle DB / Microsoft SQL Server Hands on Scripting knowledge & experience on any language Shell scripting/ Python Generic knowledge on application firewalls, load balancers, networking principles, DMZ, network security Good knowledge on ITSM and Application production support tools & protocols Hands on knowledge on Monitoring Tools like Dynatrace/Geneos or others Hands on knowledge on Scheduling Tools like Autosys/Cron Good to have Skills: - Exposure to Devops platform (Jenkins/Ansible tower) Exposure to application metrics and reporting tools like Kibana Understanding of dependency management (Gradle/Maven), Event based frameworks (Kafka/IBM MQ) Experience with IIS Administration / Weblogic /Webshpere administration Experience with Java application servers like IBM WebSphere or Apache Tomcat. Ability to configure a Java Application Server, notably:JVM settings,HTTP Connector configuration,Database Connection Pool,MQ Connection Pool Experience with ELK stack, Elastic search Direct Responsibilities Candidate must work as level 2/3 and be an escalation point for others in the team to bring technical and product issues to resolve. Responsible for monitoring production environment and act proactively to prevent performance issues or application crash. Responsible for resolving support issue by using his technical expertise and flexible enough to look for solutions that may be out of the box. Handling ITIL Methodologies like Change, Incident, Problem, and Service Management Monitoring night batch and ensuring reports are generated well and transferred to client by adhering the SLA defined. Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required Coordinate with Infrastructure teams on events of patching & up gradation of servers to ensure the applications are stable & running after the infra work Responsible for UAT/PROD deployment & validation, Analyzing/documenting problems, recommending solutions, & initiating corrective action Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required. Contributing Responsibilities To Train new comers for functional and technical knowledge To improve the application performance Provide technical leadership and mentoring to junior developers Collaborate with cross-functional teams to identify and prioritize software features and enhancements
Posted 2 months ago
5 - 10 years
8 - 13 Lacs
Bengaluru, Hyderabad
Hybrid
REQUIRED SKILLS & QUALIFICATIONS Atleast 5 years of experience in software development and DevOps, including 2+ years as a DevOps Engineer Core Technical Skills: Hands-on software development experience (preferably in Java, Python, or equivalent languages) Strong Unix/Linux expertise, including Perl/shell scripting and system administration CI/CD tools experience (e.g. Jenkins, Gitlab, SVN etc.) Working experience using Autosys batch scheduling system e.g. creating and maintaining autosys jobs, troubleshooting job failures etc. Experience with migration of batch processing systems or similar projects Strong troubleshooting skills for build failures, testing issues and deployment errors
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Tamil Nadu
Work from Office
Description Understanding of data modeling concepts data warehousing tools and databases Must have hands on experience on MSSQL SSIS SSRS SSAS Should have experience working with Production Support Should have Knowledge on Github SVN tools. Should have Experience on SQL writting and Unix commands Good communication skill and good team player Good to have Agile knowledge Goot to have Autosys and Oracle experience. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60236 (P) Software Engineering Local Role Name 6504 Developer / Software Engineer Local Skills 4710 MS SQL Server - SSIS Languages RequiredEnglish Role Rarity To Be Defined
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Dadra and Nagar Haveli, Chandigarh, Daman
Work from Office
ClientPersistent RoleC2H Location Exp10+ years Budget30 LPA AMVikas POC:Swathi Patil Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Dadra and Nagar Haveli, Chandigarh, Daman
Work from Office
Clientpersistent Role- C2H Location(Hybrid) Experience5-8 Years Budget20 LPA POC:Bhajan About The Role MUST have SkillData Stage, SnowSQL Skill Description ETL, Data Warehousing, Data Stage, Testing,IBM Datastage Data Stage, IBM Datastage, ETL, Testing, Data Warehousing, SnowSQL Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Description IDQ Developer Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills IDQ Developer Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
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