99 Autopilot Jobs - Page 4

Role & responsibilities • Tech Blocks Website: https://tblocks.com/• Corporate Video: TechBlocks - YouTube LinkedIn: https://www.linkedin.com/company/techblocks/about/ Job Description: Summary : As DevOps Manager, you will be responsible for leading the DevOps function hands on in technology while managing people, process improvements, and automation strategy. You will set the vision for DevOps practices at Techblocks India and drive cross-team efficiency. Experience Required: 12+ years total experience, with 35 years in DevOps leadership roles. Technical Knowledge and Skills: Mandatory: Cloud: GCP (Complete stack from IAM to GKE) CI/CD: End-to-end pipeline ownership (GitHub Actions, Jenkins, Argo CD) IaC: Terraform, Helm • Containers: Docker, Kubernetes • DevSecOps: Vault, Trivy, OWASP Nice to Have: FinOps exposure for cost optimization Big Data tools familiarity (BigQuery, Dataflow) Familiarity with Kong, Anthos, Istio Scope: Lead DevOps team across multiple pods and products Define roadmap for automation, security, and CI/CD Ensure operational stability of deployment pipelines Roles and Responsibilities: Architect and guide implementation of enterprise-grade CI/CD pipelines that support multi-environment deployments, microservices architecture, and zero downtime delivery practices. Oversee Infrastructure-as-Code initiatives to establish consistent and compliant cloud provisioning using Terraform, Helm, and policy-as-code integrations. Champion DevSecOps practices by embedding security controls throughout the pipeline—ensuring image scanning, secrets encryption, policy checks, and runtime security enforcement Lead and manage a geographically distributed DevOps team, setting performance expectations, development plans, and engagement strategies. • Drive cross-functional collaboration with engineering, QA, product, and SRE teams to establish integrated DevOps governance practices. Develop a framework for release readiness, rollback automation, change control, and environment reconciliation processes. Monitor deployment health, release velocity, lead time to recovery, and infrastructure cost optimization through actionable DevOps metrics dashboards Serve as the primary point of contact for C-level stakeholders during major infrastructure changes, incident escalations, or audits. Own the budgeting and cost management strategy for DevOps tooling, cloud consumption, and external consulting partnerships. Identify, evaluate, and onboard emerging DevOps technologies, ensuring team readiness through structured onboarding, POCs, and knowledge sessions. Foster a culture of continuous learning, innovation, and ownership—driving internal tech talks, hackathons, and community engagement Preferred candidate profile

Roles and Responsibilities: Microsoft Intune administration (design, implementation, policy management) Windows Autopilot provisioning Application deployment and troubleshooting PowerShell scripting Device compliance and conditional access Windows Updates and Feature Updates management Mobile Device Management (MDM) for iOS, Android, macOS, Windows SCCM administration Hybrid AD environment management

Designed and led EUC solutions with Intune and Windows 10/11, implemented MDM/MAM strategies, managed security policies, optimized GPOs/scripts, aligned with security standards, drove OS lifecycle, evaluated tech, and supported EUC engineering.

Project Role : Enterprise Technology Architect Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences. Must have skills : Workplace Technology Solutions Good to have skills : Architectural DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationWe are seeking an experienced End User Compute (EUC) Architect to lead the design, implementation, and optimization of our end-user computing environment. Youll be responsible for defining the technical strategy for EUC services, ensuring scalable, secure, and high-performance solutions that enhance the end-user experience. This role requires deep expertise in modern EUC technologies, including Virtual Desktop Infrastructure (VDI), Digital Workplace, Device Management, and Cloud solutions.________________________________________Key Responsibilities:Architect and Design:Develop and maintain the EUC architecture strategy, including VDI (Citrix/VMware Horizon), Microsoft Endpoint Manager (Intune), SCCM, Windows Virtual Desktop (WVD/Azure Virtual Desktop), and mobile device management (MDM).Solution Delivery:Lead end-to-end delivery of EUC solutions, from initial concept through design, testing, and deployment, ensuring alignment with business needs and IT strategy.Technology Leadership:Provide subject matter expertise on end-user technology, including Windows 10/11, macOS, thin clients, Office 365, collaboration tools (Teams/Zoom), and security (BitLocker, MFA).Cloud Integration:Drive migration strategies for cloud-based EUC services including Azure Virtual Desktop, Intune, and Windows Autopilot.Security & Compliance:Ensure EUC solutions are secure, compliant with company policies, and meet regulatory standards (GDPR, ISO 27001, etc.).Optimization:Continually assess EUC environments to improve performance, reduce costs, and enhance user satisfaction.Collaboration:Work closely with IT Operations, Security, Service Desk, and application teams to ensure a seamless user experience.Governance & Documentation:Establish and enforce EUC governance, standards, and best practices. Maintain technical documentation for architecture, design, and operational processes.Required Skills & Experience:Proven experience with SCCM, Intune, Windows Autopilot, VDI technologies (Citrix, VMware Horizon), and Azure Virtual Desktop.Deep understanding of Active Directory, Group Policy, DNS/DHCP, and PKI.Experience managing O365, Teams, OneDrive, and modern collaboration tools.Strong knowledge of device security, compliance frameworks, and identity management (Azure AD, Conditional Access).Familiarity with scripting languages (PowerShell) for automation and management.Strong communication and stakeholder management skills.Experience in ITIL processes and service management.Education details:- The candidate should have a minimum of 6 years of experience in End User Compute (EUC).- A 15 years full-time education is required. Qualification 15 years full time education

Microsoft Endpoint config Manager (SCCM) Microsoft Intune (Endpoint Manager) Solid understanding of Active Directory, Group Policy, Azure AD, and Microsoft 365 Experience with patch management for Windows 5+ yr HYBD location 21 LPA CTC

About The Role Migration Experience of Windows 10 device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment Expertise in PowerShell Scripting In-depth knowledge to create and configure MDM policies "Windows Autopilot deployment experience using Intune. Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. Good understanding on Device and User based Certificates (SCEP and NDES). Managing Quality Updates and Feature Updates for Windows 10/11 Device Enrollment Methods and Experience in Logic apps Primary Skills SCCM Intune On Prem AD Azure AD Secondary skills Windows Autopilot MDM Powershell Scripting

To provide mobile COD (Company Owned Device) support: Troubleshooting Enrollment Issues COD/BYOD DEP/ABM Email and Calendar not Syncing, Boxer/Encrypted email, SSO issue, AirWatch SSP, IOS compliance policy issues.

Desktop Technical Support To provide Imaging support (Legacy & Cloud Based) Task Queue, Litigation Hold Script, CME Provisioning/Auto Pilot issues Migration legacy to Cloud based: Support & Troubleshoot Migration issues.

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: Design and implement enterprisewide Intune solutions. Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. Lead Windows Autopilot deployment strategies. Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. Troubleshoot complex Intune and securityrelated issues. Develop compliance reports and align policies with regulatory frameworks. Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. Strong experience in security hardening, compliance, and enterpriselevel endpoint management. Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. Strong understanding of Zero Trust security frameworks and IAM integration. Leadership and mentorship abilities. Strategic thinking and decisionmaking. Strong communication and stakeholder management. Ability to align technical solutions with business objectives. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune This position is based at our Gurugram office A 15 years full-time education is required MD102 + Microsoft Certified:enterprise Administrator Expert (Must) ITIL v4 Qualification 15 years full time education

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Intune, Workplace Technology Solutions, Apple macOS Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an Associate Manager with expertise in Microsoft Intune administration and incident management to lead endpoint management operations and ensure seamless service delivery. The ideal candidate will have a strong technical background in Intune, MDM solutions, and ITIL-based incident resolution, with experience in managing escalations, coordinating with cross-functional teams, and driving service improvements. Roles & Responsibilities: Intune Administration & Endpoint Management:-Oversee Microsoft Intune for managing Windows, macOS, iOS, and Android devices.-Ensure compliance and security policies are properly implemented via Intune & Azure AD.-Manage Autopilot provisioning, compliance policies, conditional access, and app protection policies.-Troubleshoot and resolve Intune-related issues, including device enrollment, compliance failures, and software deployments.-Work with JAMF and other MDM tools for macOS management where applicable.-Collaborate with security teams to enforce zero-trust security policies.-Optimize Group Policy Objects (GPOs) and Endpoint Configuration Manager (SCCM/Co-management).-Incident Management & Escalations:-Act as the Incident Manager, ensuring ITIL best practices for L1, L2, and L3 support teams.-Own P1/P2 incidents, drive RCA (Root Cause Analysis), and implement corrective actions.-Ensure SLA adherence and minimize downtime through proactive monitoring & automation.-Coordinate with vendors (Microsoft, JAMF, OEMs) for issue resolution.-Conduct incident post-mortems, document lessons learned, and drive service improvements.-Provide regular reports & dashboards on incident trends, recurring issues, and resolution times.-Service Delivery & Process Improvements:-Define and implement SOPs, playbooks, and best practices for endpoint management.-Lead problem management by identifying trends and implementing permanent fixes.-Work closely with the Service Delivery Manager to improve operational efficiency.-Conduct training sessions for the L1/L2 support teams to enhance troubleshooting skills.-Implement automation & scripting (PowerShell, Intune Graph API) to improve response times.-Stakeholder & Client Management:-Act as the primary technical SME for endpoint management and incident handling.-Interface with clients, business users, and internal teams to manage expectations.-Provide weekly/monthly service reviews and continuous improvement plans.-Ensure compliance with client security policies, GDPR, and data protection laws. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, Workplace Technology Solutions, Apple macOS Management-9+ years of IT experience with a focus on Intune administration & endpoint management.-Strong expertise in Microsoft Intune, Azure AD, Autopilot, SCCM, and Co-management.-Deep knowledge of ITIL processes, incident, and problem management.-Experience handling major incidents (P1/P2), RCA, and service restoration.-Proficiency in PowerShell scripting, Intune Graph API, and automation.-Experience in working with JAMF for macOS management is a plus.-Excellent communication, stakeholder management, and leadership skills.-Microsoft certifications such as MD-102, MS-101, ITIL V4 are preferred. Additional Information: The candidate should have a minimum of 9+ years of experience in Microsoft Intune. This position is based at our Gurugram office. A 15 years full time education is required. Qualification 15 years full time education

Key Responsibilities Lead the end-to-end architecture, implementation, and support of enterprise desktop solutions. Design and deliver robust desktop infrastructure, including proof-of-concept builds , high-level (HLD) and low-level design (LLD) documentation. Own and maintain a production-grade Azure Virtual Desktop (AVD) environment, incorporating Windows 365 and Citrix for power users. Serve as the technical authority for on-premises Citrix VDI , and lead its migration to Citrix Cloud . Design and implement Windows 11 hybrid-joined builds , leveraging Intune for device management. Build and manage Azure AD-joined, Intune-managed Windows 10 deployments using Autopilot . Automate complex desktop provisioning tasks via PowerShell , including: Virtual desktop provisioning and cluster allocation. Identification and decommissioning of inactive virtual desktops. CPU right-sizing based on VMware usage analytics. Streamlined AVD deployment workflows. Act as the final point of escalation for the desktop engineering team. Collaborate closely with Information Security to align solutions with compliance and cybersecurity standards. Required Qualifications Demonstrated experience as a Desktop Architect or senior-level engineer in large-scale enterprise environments. Deep expertise in: Azure Virtual Desktop (AVD) and Windows 365 Citrix VDI architecture and cloud migration Windows 10/11 deployments and hybrid-join configurations Microsoft Intune , Azure AD , and Autopilot PowerShell scripting for automation and process optimization Strong proficiency in developing HLD/LLD documentation . Solid understanding of VMware infrastructure as it relates to desktop virtualization. Excellent troubleshooting skills and the ability to lead complex issue resolution. Preferred Qualifications Relevant Microsoft and Citrix certifications (e.g., Microsoft Azure Solutions Architect , Citrix Certified Expert ) are highly desirable. Experience with security and compliance frameworks in enterprise desktop environments. Strong interpersonal and stakeholder management skills. Proven ability to collaborate with cross-functional teams and drive projects to successful completion. Required Skills W365,Citrix HLD/LLD

Location: Anywhere in India Experience Level: 7 to 10 years Job Summary: We are seeking a highly skilled Delivery Optimization Specialist with expertise in Microsoft Intune to join our IT operations team. The ideal candidate will be responsible for optimizing the deployment of applications, updates, and configurations across the enterprise using Intune delivery optimization techniques. This role is critical to reducing network impact while enhancing end-user experience and deployment efficiency. Key Responsibilities: Design, implement, and manage delivery optimization strategies and policies within Microsoft Intune. Optimize the deployment of applications, software updates, and device configurations to ensure efficient content distribution. Monitor delivery optimization metrics and adjust settings to achieve optimal performance. Troubleshoot and resolve issues related to delivery optimization and deployment failures in Intune. Collaborate closely with endpoint management, networking, and support teams to ensure successful rollouts and minimal disruption. Develop and maintain comprehensive documentation for all delivery optimization processes, policies, and configurations. Educate and support end-users and IT teams on best practices for delivery optimization in Intune-managed environments. Conduct periodic audits and performance assessments to ensure compliance with organizational standards and evolving best practices. Keep up to date with advancements in Microsoft Intune, Windows Delivery Optimization (DO), and related technologies. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT infrastructure or endpoint management , with a strong focus on Microsoft Intune . Proven experience implementing and managing Windows Delivery Optimization (DO) or similar content delivery mechanisms in large environments. Deep understanding of Intune policies , content distribution mechanisms, and deployment automation. Familiarity with Group Policy Objects (GPOs) , Windows Update for Business (WUfB) , and Peer-to-Peer (P2P) content sharing strategies. Strong analytical and troubleshooting skills, particularly around deployment failures and network impact. Excellent documentation, communication, and stakeholder engagement skills. Preferred Skills: Experience with Azure AD , Microsoft Endpoint Manager , or Configuration Manager (SCCM) . Knowledge of network optimization tools , bandwidth management , and content caching solutions . Familiarity with PowerShell scripting for Intune policy and deployment automation. Understanding of compliance and security best practices in endpoint deployment.

Skill - Intune Band - B3 Job Description for Intune Architect role Must have Intune EPM hands on experience and its migration from other tools such as CyberArk and other similar tools. Must have experience on Intune Advance analytics and its implementation. Must have Realtime Experience in Windows Autopilot Enterprise Level Roadmap & Enforcements Must have Realtime Experience in Application Migrations & Enablement to Production Stakes Must Have knowledge on all the security Baselines Device & Applications Control ID & Vulnerability management Knowledge on Intune suite tool is mandatory. Experience in deploying, administering, and supporting Intune. Suggest the benefits of using Intune suite and compare it with other technologies Contribute to preparing LLD & HLD documents. Review the Current SCCM Setup and Configuration and services. Review and Validate the Azure HD/Hybrid requirements. Good understanding of Cloud services & Tenant management. Good knowledge of analyzing & implementing GPO/Device Configuration policies using Intune. Familiar with various Use Cases for Autopilot and applicability in various scenarios. Experience in Autopilot designing, setup, managing and troubleshooting Microsoft Windows Desktop OS deployment with Azure/Microsoft 365. Configure Autopilot settings in Intune (Creating Device profile, applying profile to on-boarded devices, Policies etc.) Windows 10/11 OS deployment and update distribution using Mobile Device Management. Expertise in Windows 10 Deployment Rings and application management to ensure software updates are implemented across estate. Creation of provision profiles, configurations and security profiles and deployment to managed client devices. Enable activities in to define roles for MDM and SCCM (e.g., Software distribution, Policy Management). Define Strategy & Migration approach for Co-Management. Finalize Co-Management approach for User Profiles (e.g., Critical User, Office User, Mobile User) Enable Co Management as per the approved design. Experience in various App Pkg functionalities, administration, App Life cycle management( New/Upgrade/retire). Familiar with basics firewall/network/ports management Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: EMM Intune. Experience: 5-8 Years.

Project Role : Enterprise Technology Architect Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences. Must have skills : Workplace Technology Solutions Good to have skills : Architectural DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationWe are seeking an experienced End User Compute (EUC) Architect to lead the design, implementation, and optimization of our end-user computing environment. Youll be responsible for defining the technical strategy for EUC services, ensuring scalable, secure, and high-performance solutions that enhance the end-user experience. This role requires deep expertise in modern EUC technologies, including Virtual Desktop Infrastructure (VDI), Digital Workplace, Device Management, and Cloud solutions.Key Responsibilities:Architect and Design:Develop and maintain the EUC architecture strategy, including VDI (Citrix/VMware Horizon), Microsoft Endpoint Manager (Intune), SCCM, Windows Virtual Desktop (WVD/Azure Virtual Desktop), and mobile device management (MDM).Solution Delivery:Lead end-to-end delivery of EUC solutions, from initial concept through design, testing, and deployment, ensuring alignment with business needs and IT strategy.Technology Leadership:Provide subject matter expertise on end-user technology, including Windows 10/11, macOS, thin clients, Office 365, collaboration tools (Teams/Zoom), and security (BitLocker, MFA).Cloud Integration:Drive migration strategies for cloud-based EUC services including Azure Virtual Desktop, Intune, and Windows Autopilot.Security & Compliance:Ensure EUC solutions are secure, compliant with company policies, and meet regulatory standards (GDPR, ISO 27001, etc.).Optimization:Continually assess EUC environments to improve performance, reduce costs, and enhance user satisfaction.Collaboration:Work closely with IT Operations, Security, Service Desk, and application teams to ensure a seamless user experience.Governance & Documentation:Establish and enforce EUC governance, standards, and best practices. Maintain technical documentation for architecture, design, and operational processes.Required Skills & Experience:Proven experience with SCCM, Intune, Windows Autopilot, VDI technologies (Citrix, VMware Horizon), and Azure Virtual Desktop.Deep understanding of Active Directory, Group Policy, DNS/DHCP, and PKI.Experience managing O365, Teams, OneDrive, and modern collaboration tools.Strong knowledge of device security, compliance frameworks, and identity management (Azure AD, Conditional Access).Familiarity with scripting languages (PowerShell) for automation and management.Strong communication and stakeholder management skills.Experience in ITIL processes and service management.Education details:- The candidate should have a minimum of 6 years of experience in End User Compute (EUC).- A 15 years full-time education is required. Qualification 15 years full time education

Role Purpose Managing windows laptops and Windows 365 cloud PCs through Intune. Very good experience on all types of application deployment for Windows through Intune. Deploying different types of Configuration policies & managing the windows devices. Very good experience on Patching through Intune. Very good experience on Autopilot for Windows and customizations. Powershell scripts. Very good experience on Application packaging, customizations & batch scripts. Mobile devices management through Intune. Deploying policies and managing the mobile devices. Very good knowledge on Apple ABM & autopilot. Strong knowledge on iOS & Android BYOD. Strong troubleshooting experience on Windows and mobile device management through Intune. Apps vulnerability management through Intune. Experience on nexthink. Windows feature upgrades through Intune. Application lifecycle management. Good troubleshooting experience on iOS, iPad OS and Android devices Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: EMM Intune. Experience3-5 Years.

Have experience with Enterprise Mobility Suite (EMS); Implementing and supporting EMS/Intune functions, compliance and configuration policies, setting up AAD Connect, Intune Exchange Connector, understanding MDM and Intune differences, SCCM integrations. Have experience with Windows 10 Deployment using SCCM,MDT and WDS. MS Autopilot , both azure AD and Hybrid, Windows customizations, Azure AD Connect administration, Azure subscription administration and understanding of Licensing requirement for Autopilot. Server installation, CB Upgrades and migration. SCCM infrastructure, SCCM server administration. Operating systems deployment , MDT integration, Bit locker other customization etc. Clear understanding of ITIL process and relevant tools. Team management, internal calls Discussions, Leaves management, providing recruitment requirements. Mandatory Skills:- Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Assist with managing the client computing environment, including design, implementation, customization and build processes.

Schedule: Rotational Working Model: Hybrid Intro: We are seeking a skilled IT professional with expertise in Endpoint Management, Active Directory, and Microsoft Entra ID Group Management to join our team. The ideal candidate will have strong experience with SCCM, Intune, and Windows OS patching, alongside a solid understanding of security fundamentals and VDI environments. If you have a proactive approach to support and troubleshooting and are looking for an opportunity to contribute to a dynamic, forward-thinking IT team, wed love to connect. Some of the things youll be doing: Provide T2 support and lead P1/P2 triage efforts, diagnosing and resolving critical issues in a timely and efficient manner. Monitor system performance, anticipate potential issues, and resolve problems proactively to minimize downtime and ensure smooth operations. Oversee the installation, updates, and management of third-party applications across endpoints to ensure compatibility and security. Create and maintain detailed documentation for systems, configurations, and processes to ensure knowledge sharing and smooth troubleshooting. Work closely with other IT teams, including Security, Network, and Application Support, to ensure alignment on endpoint management goals and requirements. Act as a key point of contact for end-user support, providing clear communication and assistance on technical issues related to endpoints and IT systems. What technical skills, experience, and qualifications do you need?: Bachelor's degree in computer science, information technology, or a related field (or equivalent experience). 8+ yrs of relevant experience. Expertise in managing user access, security groups, and policies in Active Directory and Microsoft Entra ID environments. Strong experience with Autopilot and SCCM for provisioning and managing endpoints in an enterprise environment. Ability to create, manage, and troubleshoot Group Policies to enforce company-wide IT policies and security configurations. Proficient in managing and deploying Windows OS patches, ensuring systems are secure and up to date. Expertise with SCCM , Intune , 1E , and other endpoint management tools to deploy, monitor, and maintain devices. Proficiency in PowerShell scripting to automate tasks, manage configurations, and improve operational efficiency. Strong understanding of networking protocols, security best practices, and how they apply to endpoint management and protection. Experience with managing and securing mobile devices using MDM/MAM solutions.

What you will be doing Tasks & Responsibilities: As the successful candidate you will work with the In-service systems engineering team in charge for Auto Flight, Navigation, Communication & Datalink Systems (ATA22/23/34/46) within the In-Service Engineering Centre Of Competence (COC), "1SYAF" siglum and : Work closely with operators and Airbus Customer facing teams from South Asia region to identify fleet issues in the respective ATA chapters Follow up as required through discussions with the central team, Airlines or their representatives and provide on-site / virtual assistance where & when necessary. Ensure that all technical concerns and needs, raised by the customer, are well assessed and addressed within the defined time scale. Create clear, precise and value added presentations on technical topics and present in technical forums (from technical meeting to Worldwide symposium). Answer customer daily engineering queries regarding the Avionics Systems (Auto Flight, Navigation, Communication & Datalink Systems), for the whole Airbus commercial fleet and all customers, on time & quality. Analyze all reported in-service events or queries to identify potential impacts on safety, airworthiness, reliability, quality, cost of operations and ownership, passenger and crew comfort and provide appropriate response. Monitor, consolidate and analyse all in-service events, identify potential impacts on airworthiness, reliability, quality, cost of ownership, passenger and crew comfort, and operational cost. Launch appropriate corrective action with the relevant program and design organisation and ensure the required level of progress and follow-up during the investigation phase acting as the voice of the customer” to ensure the problem solution is in the best interests of the customer. Ensure feedback of in-service experience, maintenance activities and significant issues to management, design organisation and the suppliers. Review Service Bulletins and provide inputs for inspection service bulletin creation. Use dashboards using data analytics Airbus tools (typically Skywise Services), to provide visibility on Airbus product reliability. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Key Responsibilities Security Framework and Compliance Advanced knowledge of Windows OS internals, registry configurations, and driver management. Strong low-level troubleshooting skills, covering both OS and hardware-level diagnostics. Proficiency in PowerShell scripting for automation and systems management. Hands-on experience with Microsoft SCCM and Intune for endpoint management and policy distribution. Detailed understanding of AutoPilot provisioning and modern device lifecycle management. Solid understanding of security frameworks and best practices for Windows desktop environments. Familiarity with Active Directory and authentication mechanisms. Experience with Zscaler secure cloud-based access and zero-trust security. Excellent analytical skills, problem-solving abilities, and a proactive mindset. Ability to work in a highly regulated enterprise environment with strict security controls. Role Purpose Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Desktop Imaging. Experience5-8 Years.

Overview Design and Implementation : Manage the design and installation of workplace solutions such as office (O365), Remote connectivity, VPN, Autopilot system Build, meeting room Setup, and smart office technologies, Teams/Zoom, Intune and modern desktop management Technical Expertise : Act as a subject matter expert for workplace technologies, including Azure portal, Intune, & Windows 11 platform Collaboration : Work closely with internal teams and external vendors to build / run office Infra with custom integration solutions and ensure consistency across all office locations. Troubleshooting : Identify and resolve issues within SLA and coordinate solutions with relevant departments and vendors. Innovation : Research and implement new products and enhancements to improve workplace efficiency and user experience. Support : Provide technical support to end-users and assist with the deployment of large-scale software or hardware solutions. Also required to work with users when on site, and to also support them remotely when they are working from home Responsibilities Design and Implementation : Manage the design and installation of workplace solutions such as office (O365), Remote connectivity, VPN, Autopilot system Build, meeting room Setup, and smart office technologies, Teams/Zoom, Intune and modern desktop management Technical Expertise : Act as a subject matter expert for workplace technologies, including Azure portal, Intune, & Windows 11 platform Collaboration : Work closely with internal teams and external vendors to build / run office Infra with custom integration solutions and ensure consistency across all office locations. Troubleshooting : Identify and resolve issues within SLA and coordinate solutions with relevant departments and vendors. Innovation : Research and implement new products and enhancements to improve workplace efficiency and user experience. Support : Provide technical support to end-users and assist with the deployment of large-scale software or hardware solutions. Also required to work with users when on site, and to also support them remotely when they are working from home Access provision, troubleshooting and resolving daily issues reported by users. Provide Level 2 technical support for Windows platform. Provide technical support for applications on Windows and Linux based systems. Provide technical support for Network and phone. Coordinate with infrastructure, Application management and other global teams for issues which require escalation. Should have exposure handling escalations and complex issues. Qualifications Technical Skills : Proficiency in process design, knowledge of ServiceNow and experience with A/V technologies. Have at least 7-8 years relevant experience in IT. Preferable ITIL certified. Good knowledge of Incident and Problem Management. Problem-Solving : Strong troubleshooting skills and the ability to develop and maintain system configurations. Communication : Excellent communication skills to liaise with various stakeholders and provide user support. Project Management : Ability to take part in various projects and coordinate deployments across multiple locations. Self-Motivated : Highly organized and customer-service oriented. Innovative : Technical creativity to identify and implement new solutions. Team Player : Ability to influence and work effectively with team members. Qualification : A degree relevant to the position itself, ideally: Computer Science, a related technical field, or equivalent practical experience. Certification : Microsoft or Industry certification and financial industry experience a plus What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities:- Design and implement enterprisewide Intune solutions.- Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint.- Lead Windows Autopilot deployment strategies.- Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps.- Troubleshoot complex Intune and securityrelated issues.- Develop compliance reports and align policies with regulatory frameworks.- Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: - Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint.- Strong experience in security hardening, compliance, and enterpriselevel endpoint management.- Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps.- Strong understanding of Zero Trust security frameworks and IAM integration.- Leadership and mentorship abilities.- Strategic thinking and decisionmaking.- Strong communication and stakeholder management.- Ability to align technical solutions with business objectives. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Intune- This position is based at our Gurugram office- A 15 years full-time education is required- MD102 + Microsoft Certified:enterprise Administrator Expert (Must)- ITIL v4 Qualification 15 years full time education

Technical Lead - SCCM Application Packaging Experience: 6 to 9 years Location: Noida Primary Skills: SCCM/ MEWM, Intune Job Responsibilities Lead and resolve escalated MECM-related incidents and service requests. Design, deploy, and manage MECM infrastructure and client configurations. Package, test, and deploy applications across enterprise environments. Manage MECM with Intune for co-management scenarios. Perform OS deployments. Collaborate with security and infrastructure teams to ensure endpoint health and compliance. Managing OS & Boot Images Candidate Profile: 5+ years of hands-on experience with MECM/SCCM in enterprise environments. Strong knowledge of Windows OS deployment using Task Sequences & WDS Experience with Intune, Azure AD, and co-management. Proficiency in PowerShell scripting and automation. Familiarity with SQL queries and reporting in MECM. Excellent troubleshooting and analytical skills. Experienced with Imaging technologies like DISM & ImageX

We are seeking a highly skilled and experienced Senior Engineer with 8 - 12 years of hands-on experience in Microsoft cloud and on-premises technologies. The ideal candidate will have deep expertise in Azure, Office 365, Exchange Online, VMware/Hyper-V, and related infrastructure services. Experience with Exchange and SharePoint migrations, Autopilot deployment, scripting, automation, and hybrid IT environments is essential. Key Responsibilities: Manage and support Azure cloud services including identity, networking, storage, and compute resources. Administer Office 365, including Exchange Online, MS Teams, Intune, Cloud PCs, SharePoint Online, and related policies. Plan and execute Exchange Online and SharePoint Online migrations. Configure and manage Azure App Registrations, ensuring secure authentication and API access. Implement and monitor email security policies and threat protection across Microsoft 365, Proofpoint, and Mimecast. Administer and troubleshoot Windows Server environments including Active Directory (AD), DNS, DHCP, and failover clustering. Maintain and manage virtual infrastructure using VMware and Hyper-V. Develop and utilize PowerShell scripts for automation, reporting, and configuration tasks. Deploy and manage Windows Autopilot for streamlined device provisioning. Collaborate with cross-functional teams to ensure high availability and performance of infrastructure. Implement best practices for patching, monitoring, backup, and disaster recovery. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 8 - 12 years of experience in IT infrastructure with a focus on Microsoft technologies. Strong knowledge and hands-on experience with: o Microsoft Azure o Office 365 administration (Exchange Online, MS Teams, SharePoint, Intune, Cloud PCs) o Exchange and SharePoint migrations o Azure App Registrations, MDM, and Conditional Access o Windows Server Management (AD, DNS, DHCP, clustering) o Email security & compliance o VMware and Hyper-V o PowerShell scripting o Windows Autopilot deployment Good to Have: Experience with Azure Virtual Desktop (AVD) Knowledge of Citrix XenApp/XenDesktop Familiarity with Citrix NetScaler ADCs Soft Skills: Strong communication and documentation skills Ability to work independently and collaboratively High level of professionalism and customer service orientation Problem-solving mindset and attention to detail Work location: Bangalore, Onsite Shift Timings: UK / US (Rotational)

About the Role We are seeking a seasoned Modern Workplace Lead / EUC Lead to lead enterprise infrastructure modernization, cross-platform endpoint management, and cloud-based security initiatives. This hands-on leadership role requires deep expertise in Microsoft Intune, SCCM/MECM, Azure, Entra ID (Azure AD), PowerShell scripting, and endpoint protection. You will oversee global transformation projects and collaborate with stakeholders across regions to deliver scalable, secure, and compliant modern workplace solutions. ________________________________________ Key Responsibilities 10+ years of experience in the required skills is Mandatory Lead enterprise-wide modernization initiatives, including the migration and transformation of endpoint environments. Oversee large-scale transitions to Microsoft Intune using Windows Autopilot, update rings, and compliance policies. Deploy and manage MDM for Android, macOS, iOS, and Windows devices across BYOD and corporate environments. Design and implement hybrid identity frameworks with Entra ID, Entra Connect, and Conditional Access, aligned with zero-trust principles. Develop and enforce Intune security baselines, while modernizing legacy Group Policies into cloud-native policies within Intune. Package and distribute applications via Intune and SCCM for streamlined software lifecycle management. Automate and manage patching across Windows and Linux servers using SCCM, AWS Systems Manager, or BigFix. Develop PowerShell scripts to automate infrastructure tasks, improve system reliability, and enable self-healing configurations. Monitor system resources (disk, CPU, memory) using monitoring tools, and maintain asset inventories and SOP documentation. Build and manage Power BI dashboards to provide real-time visibility into compliance, device health, and patch status. Collaborate with Infrastructure teams, Onsite Support, and Service Delivery Managers to ensure operational efficiency. Communicate effectively with stakeholders during system changes, incidents, and planned maintenance windows. ________________________________________ Skills & Technical Expertise Deep, hands-on experience with Intune, SCCM/MECM, and Group Policy/Active Directory. Expertise with Autopilot, OS deployment, driver/app integration, and compliance policies. Strong understanding of hybrid identity using Entra ID (Azure AD) and Entra Connect. Proficient in enterprise-scale application packaging and software distribution. Experience with infrastructure monitoring, performance tuning, and alerting. Skilled in patching and vulnerability management (Windows, Linux). Familiarity with mobile device management (macOS, iOS, Android). Hands-on experience with VMware and other virtual infrastructure. Expertise in managing cloud infrastructure on Azure (AWS is a plus). Proficiency in PowerShell scripting for automation and configuration. In-depth knowledge of endpoint security, identity protection, and zero-trust architectures. ________________________________________ Soft Skills Strong advocate for automation, standardization, and operational excellence. Passionate about modern workplace technologies and continuous service improvement. High sense of ownership and accountability for system reliability and user experience. Strong communication and stakeholder management skills across business and IT teams. Self-driven, collaborative, and capable of leading through influence in cross-functional teams. ________________________________________ Preferred Certifications Microsoft Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation (preferred)