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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a customer service representative fluent in Gujarati, Hindi, and English, your primary responsibility will be to handle incoming and outgoing calls from customers and dealers. Your role will involve maintaining accurate data on Google Sheets and Excel, coordinating with dealers to list vehicles, update stock, and ensure correct details. You will be expected to document leads, follow-ups, and conversions systematically, supporting the backend operations of the Junigadi platform. Additionally, you will be required to perform regular reporting and conduct simple analytics using Excel, as well as communicate effectively with internal sales and marketing teams to synchronize daily operations. To excel in this position, you must demonstrate a good working knowledge of MS Excel, including VLOOKUP, filters, sorting, and data entry. Proficiency in working with Google Sheets is essential. You should possess strong communication skills in Gujarati, Hindi, and English to handle customer and dealer calls confidently. The role also requires you to be self-organized, dependable in follow-ups, and capable of meeting deadlines. Basic knowledge of automobiles will be advantageous in fulfilling your responsibilities effectively. About the Company: Our platform aims to assist used vehicle dealers in efficiently marketing their vehicles and enhance the vehicle discovery process for customers. Operating primarily in Gujarat, we enable sellers to reach a wide audience through our mobile application and website. Users can easily search for vehicles and connect directly with sellers, facilitated by a 24/7 chat service. Sellers benefit from tools that aid in digitizing their business at a minimal cost, while we manage stock, customers, and online marketing to streamline operations. Join us in our mission to revolutionize the used vehicle market in Gujarat.,

Posted 5 days ago

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