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8.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

Req ID: 298174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Network Voice Manager that enjoy solving problems, you will have strong Voice and network troubleshooting skills, drive to ensure robust network voice performance, and support secure communications with a high number of connected customers. You would manage a team of approximately 25 Resources globally. As part of Network Voice Team, the candidate's responsibilities will include day to day hands on network voice operations management, service management, change management etc., participation in on call rotations, create and maintain documentation. Insightful knowledge in Unified Communications and Contact Center planning & implementation (Cisco, Genesys, Nice Cxone, Ring Central), Support, site management, configuration of at least one of the vendors UC/CC product line. Conversant in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex issues. Must Possess exemplary communication (Written and Orally) , analytical and problem-solving skills. Comfort in interacting with people across hierarchical levels in an organization and globally for smooth project execution. Core Competencies: Strong Technical skills in Contact Center and Unified Communications in atleast one of the vendors ( Cisco, Genesys, Ring Central, Nice CX) Strong relationship management skills. Build & sustain strong customer relationship at the senior level with sound influencing & negotiation skills. Excellent team collaboration, team motivation and relationship management skills Excellent leadership skills of both projects and people. Manage Shift Roasters for Support teams Define ways to improve operations through system optimization, Automations and see for ways how to reduce human efforts. Direct management and leadership of entire team including hiring, compensation, retention, KPI and performance management. Develop and execute mitigation plans for areas of non-performance. Manage relationship and serve as primary contact between multiple teams. Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions. Lead Service Improvement Programs (SIPs) and Continuous Improvement Programs (CIPs) if required. Establishing enduring relationships with key stakeholders in customer environment and establish highest level of customer satisfaction. Partner with the Client Executive to meet the account objectives and meet client scorecard expectations for delivery. Oversee daily team meetings to set daily actions and follow up on same. Work closely with Client Account Directors on executing account strategies for account growth. Report recruiting activity and elevate any issues to account stakeholders and CORE leadership. Managing and motivating the team members - including career development, mentoring and performance management Work with Team on ongoing technical / process training issues, ensuring all should be tracked and resolved on time. Actively engaged with offshore NOC team. Taking responsibility for driving on going outages and operational issues to get them resolved quickly. Working with team to get the Standard operational documents updated on shared portal to be followed by Team members and for Process Adherence. Responsible for Risk/Issues management, Communications Management, Stakeholders management, Scope management, Time/schedule management. Updating of On-Boarding Documents based on Operational Process Changes. Ensuring onboarding process been followed for new team member Manage internal technical / process audits which in turn help to manage performance matrix of team. Meetings with other Teams for discussing escalations among the different Teams and coming out with the best practices to avoid the escalations coming further among the Teams Conducting knowledge session among different Teams for knowledge Transfer on Processes used to support the Account in case of any change of Processes Govern overall project requirements for successful closure with lessons learnt from past while project is in transit. Pursuing Team members for initiatives like Peer review process to avoid getting escalations. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ,

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7.0 - 11.0 years

0 Lacs

haryana

On-site

As a Solutions Architect - HubSpot with 7-10 years of experience, you will be joining the Financial Services team at REA Cyber City. Financial Services plays a crucial role by combining REA Group's vast consumer audience on realestate.com.au, the renowned Mortgage Choice brand, and the unparalleled property data and insights provided by PropTrack to bring true innovation in how Australians find and finance property. Your main responsibility as a Solutions Architect - HubSpot will be to design, implement, and maintain HubSpot CRM, custom objects, workflows, and automations within a collaborative team setting. This will involve closely collaborating with stakeholders to gather requirements, translate them into technical specifications, and effectively implement solutions. As part of your role, you will also be expected to follow agile software development practices like test-driven development and continuous delivery while coaching junior team members. Your day-to-day tasks may include leading and overseeing the implementation of HubSpot CRM features, designing solutions to achieve feature parity across various platforms and integrations, developing and maintaining integrations with third-party applications, configuring and optimizing HubSpot functionalities, creating and managing complex workflows and automations, providing technical leadership to junior developers, ensuring data security and privacy standards compliance, monitoring and optimizing HubSpot performance, and staying updated with HubSpot platform updates and industry trends. To qualify for this role, you should have 7-10 years of experience in implementing and administering HubSpot CRM, a bachelor's degree in a relevant field, HubSpot certification, proficiency in scripting languages such as Python and Node.js, strong solution design and architecture skills, experience in working with cross-functional teams, knowledge of cost management within HubSpot, experience in integrating third-party applications and APIs, excellent communication and problem-solving skills, familiarity with Agile methodologies and project management tools, and previous experience in a senior developer role focusing on CRM implementations. In return, REA Group offers a hybrid and flexible approach to working, transport options, on-site meals, flexible leave options, insurances, programs to support mental, emotional, financial, and physical health, continuous learning and development opportunities, and a commitment to diversity, equity, and inclusion. REA Group in India operates as an extension of the global workforce, collaborating with other brands under the REA Group umbrella, and fostering talent and opportunities in the tech industry.,

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7.0 - 9.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delight You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise You will plan the activities of configuration configure the product as per the design conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution product demonstrations POC Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization s financial guidelines Actively lead small projects and contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills SAP GRC SAP SECURITY and GRC with S4 Fiori BTP SF IAG Cloud products experience knowledge Minimum 7 years of experience in Support maintenance and implementation projects Role administration User administration Defining business requirements role build Technical expertise in SAP ECC CRM BW BIBO EP CUA HANA BOBJ S4HANA Fiori GRC Access Control support implementation experience Ability to work independently without any supervision Experience in SoD remediation Process control Automations will be added advantage Additional Responsibilities: Ability to develop value creating strategies and models that enable clients to innovate drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Location of posting Infosys Ltd is committed to ensuring you have the best experience throughout your journey with us We currently have open positions in a number of locations across India Bangalore Pune Hyderabad Chennai Chandigarh Trivandrum Indore Nagpur Noida Bhubaneswar Coimbatore Jaipur Vizag Mysore Kolkata Hubli While we work in accordance with business requirements we shall strive to offer you the location of your choice where possible Preferred Skills: Technology->SAP Functional->SAP GRC,Technology->SAP Technical->SAP Security

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8.0 - 13.0 years

15 - 25 Lacs

Kolkata, Mumbai, Hyderabad

Work from Office

Shift Timings - Based on Business Requirements The successful candidate will join the Fund Services team as an AVP Fund Accounting and will be closely working with Client Service Managers based in Europe/Singapore/US regions in connection with the performance of duties related to the administration of Alternative Funds. Candidate should have around 9 plus years of relevant experience in the Administration of Hedge Funds and NAV calculations. Job Specification Planning, scheduling and managing the daily workflows of all client deliverables within the team. Responsible to review/prepare the NAVs of the hedge fund clients on a daily/Monthly basis. Prepare Cash/Position/Market Value Reconciliations and resolving breaks. Notify Clients/CSMs of valid breaks. If break are due to an erroneous or missing transaction in Accounting system, then make necessary adjustments Reviewing pricing of the portfolio and analysing the pricing exceptions if any. Reviewing the corporate actions booked in the system and ensuring that the same is correctly reflected in the books. Dividends/Interest Reconciliation with Broker reports Responsible for accruing/amortizing daily or monthly non-security related Fee accruals including management fees and financing accruals. Process non-automated transactions including OTC derivatives and their related cash movements. Effective communication with clients on daily reporting of Estimates/NAVs/Query resolutions. Checking that all OTC products traded by the client have been booked correctly. Booking of Capital Activities of the fund. Finalizing the month end NAV of the client and providing Investor Level Allocation reports at month-end Providing support in Audits for funds in the preparation on financial statements. Complete audit reviews and ensure identified issues are documented and tracked to closure. Support operations on projects related to Automations/Work migrations/Conversions etc. Support global changes in Key operating procedures and implementation. Coordinating with Internal/External Stake holders such as Securities/Trades and Pricing Team, Reporting Team, Investor Services team, Auditors, Client Service Managers and Clients. Effectively monitoring deliverables to ensure high SLA compliance within set accuracy standards. Skills Required Experience working with an investment management or finance-related firm. Good knowledge of the investment industry with 9-12 Years in Hedge Fund administration or related industry experience. M.com/CA/MBA Finance/CFA Familiarity with Paxus is a major plus. An ability to think critically and objectively. Experience with general ledger accounting and, with demonstrated attention to detail and accuracy, analytical, technical, organizational, and problem solving skills. Proficiency in advanced Excel functions. Excellent communication and inter-personal skills. Work additional hours as needed. Team management Performance appraisal People growth and development What you will get in return: A genuinely unique opportunity to be part of an expanding large global business Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly

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3.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

What You'll Do Revenue Operations Tooling : Be our in-house HubSpot and GTM tooling expert - owning automations, workflows, dashboards, and reporting systems across sales and customer success. Process & System Design : Identify leakages in sales funnels, onboarding, support, trial conversion, etc , and design sharp, efficient processes and cadences to plug them. Data & Metrics : Own end-to-end business visibility-design the right metrics, build actionable dashboards, ensure clean data flows, and drive disciplined daily reporting across functions. Revenue Planning & Strategy : Lead revenue modelling, capacity planning, hiring ramp forecasts, and incentive design. Build robust planning frameworks aligned with growth targets and execution plans. Drive Operational Excellence : Work closely with the GTM team to ensure data compliance, process rigour and operational perfection.What Makes You a Good Fit 3+ years of core RevOps experience preferably at growth stage startups. Power user of HubSpot (across automations, reporting, and integrations) and Excel (strong modelling ability and formula wizardry). You enjoy turning ambiguity and chaos into structure, obsessed with process and systems thinking. You get passing comments from coworkers about having borderline OCD.

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7.0 - 11.0 years

20 - 30 Lacs

Bengaluru

Work from Office

Skills Required : 7+ years of experience in the field of information security. Strong technical expertise in DLP and data classification methodologies Desirable Skills : Work done in AI, automations

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