2 Automation Software Jobs

Responsibilities : - Industry and prospective customer research for generating new Leads. - Maintain lead data in Google Sheets and CRM and ensure they are updated. - Manage the Inside Sales Campaign process, including research, outreach (email and Linkedin), and follow-ups on positive responses. - Help with coordination, scheduling, and pre-call research for prospect calls. - Work with sales tools like Reply.io, Zoho, Crunchbase, etc., and email verification platforms that the organization follows as a part of the process. - Work on the creation of campaign messaging and suggest improvements when needed. - Assist the team in analyzing and exploring improvements to the sales process. - Ensure all active leads and opportunities details are present in the CRM and update them regularly. - Ensure relevant reports are generated on an ongoing basis and with high accuracy. - Knowledge of B2B markets in North America, Canada, Europe, and APAC. - Knowledge to use Linkedin sales navigator and Linkedin premium to find B2B contacts. Skills required : - Inside Sales experience within a technology industry is required. - Strong business communication skills - verbal and written. - Someone who is not afraid of putting in the work to make a difference. - Should have knowledge of CRM and Sales & Marketing automation software. - Excellent knowledge of working MS Excel/Google Sheets and MS Word/Google Docs - Working collaboratively in a team environment and should work independently. - Developing and maintaining strong relationships. - Self-starter who is able to work in a highly demanding environment. - Ability to multitask on projects and commitments. - Must have a strong inner drive and self-discipline.

About The Role : Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software