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Service Business Analyst
confidential

3.0 - 7.0 years

Pune, All india

On-site

As a Service Management Analyst at Private Bank Germany Service Operations, you will play a crucial role in providing 2nd Level Application Support for business applications used in branches, by mobile sales, or via the internet. Your main focus will be on Incident Management and Problem Management to ensure the required stability. Your in-depth application knowledge and understanding of the business processes will be your key assets in this role. Key Responsibilities: - Monitor and track activities, analyze issues, and support the resolution of conflicts in the Service Management environment. - Prepare reports and attend meetings to provide expertise and assistance to ensure effective servi...

Posted 3 weeks ago

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