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Sandoz India Pvt Ltd logo
Associate Director, Incident Management, Technology Sandoz India Pvt Ltd

6.0 - 12.0 years

0 Lacs

telangana

On-site

Your responsibilities include monitoring, managing, and controlling the full lifecycle of incidents across infrastructure and applications. You will establish and operate a governance framework for SLA and performance management. Developing automated functions for faster incident resolution using tools like ServiceNow and Splunk is also a key aspect of your role. Driving continuous efficiency in event management and proactive incident prevention will be crucial. Ensuring compliance with regulatory and internal standards for incident management is a priority. Collaborating with internal and external stakeholders to improve service availability and performance is essential. You will own and re...

Posted 1 month ago

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