4 Automation Concepts Jobs

The Lead, Customer Data Insights & Analytics role based in Bangalore involves transforming the approach towards understanding and acting upon customer feedback. This strategic position requires a combination of operational expertise, data storytelling, and cross-functional leadership to enhance the overall customer journey. Your primary focus will be on driving data-driven decisions, optimizing customer-facing processes, and enhancing customer experiences throughout the organization. In this role, you will be responsible for various key areas: Customer Insights & Analytics: Establish a centralized insights engine to interpret various data sources such as NPS, CSAT, digital behavior, support interactions, and operational data. Collaborate with different teams to implement predictive models for identifying churn risk, advocacy, and engagement patterns. Develop and maintain CX dashboards and reporting tools to highlight trends, pain points, and improvement opportunities. Process & Experience Optimization: Identify and address pain points in the customer journey by leveraging automation, AI, and workflow enhancements. Lead initiatives aimed at optimizing tools, systems, and processes used by various teams including Support, Success, Academy, and Product. Document scalable workflows, survey schedules, and insight-to-action processes. CX Technology & Innovation: Evaluate and implement new technologies such as AI, automation platforms, and feedback tools to enhance customer listening and response mechanisms. Work closely with engineering and IT teams to enhance data architecture and feedback flow integration using platforms like Salesforce, Gainsight, and Qualtrics. Strategic Enablement: Provide insight-driven recommendations to senior leadership and stakeholders to influence product, GTM, and service strategies. Develop quarterly CX business reviews and customer narratives supported by data. Promote a culture of operational excellence and continuous improvement within the CX domain. The ideal candidate for this role should possess: - 5+ years of experience in customer experience, business operations, or data strategy roles, preferably within a B2B SaaS or tech environment. - Demonstrated ability to translate data into strategic insights, particularly in areas like NPS, CSAT, churn, and engagement metrics. - Proficiency in Salesforce, BI tools (Power BI, Tableau, Domo, Looker), and customer feedback platforms such as Qualtrics and Medallia. - Familiarity with AI and automation concepts in CX, including sentiment analysis, predictive scoring, and journey analytics. - Strong project management skills and the ability to collaborate effectively across functions. - A Bachelor's degree in Business, Analytics, Engineering, or related field (MBA preferred). - Excellent communication and stakeholder engagement skills within a global matrixed environment.,

As a Senior Sales Engineer / Sales Engineer specializing in Automation, you will play a crucial role in identifying and engaging with companies, stakeholders, and department heads across various industry segments in Chennai. Your primary responsibilities will include identifying opportunities and requests for quotations (RFQs), submitting proposals in a timely manner, and achieving annual budget plans and sales targets. You will be expected to work independently to identify potential customers, visit different manufacturing industries to identify projects that require automation solutions, and effectively communicate the technical and commercial aspects of proposals with the proposal team. Your existing contacts within the industry, particularly with vendors, will be advantageous in this role. To excel in this position, you should have a solid understanding of automation concepts such as robotics, cobotics, gantry systems, conveyors, line balancing, and applications like dispensing, palletizing, pick and place, and machine tending. Your ability to comprehend customer requirements and translate them into appropriate systems and processes will be critical to your success. Furthermore, your industry connections and networking skills across various industry segments, along with your strong analytical and communication skills, will be essential in building and maintaining relationships with clients. Proficiency in MS Office, CAD, and Solidworks will also be beneficial for effectively managing and updating customer relationship management (CRM) systems with contact and project information. If you are a proactive, results-oriented individual with a passion for automation technologies and a keen interest in driving sales growth, we encourage you to apply for this exciting opportunity to make a significant impact in the automation industry.,

Its not just about your career or job title Its about who you are and the impact you will make on the world. Because whether its for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, youre in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Its not just about your career or job title Its about who you are and the impact you will make on the world. Because whether its for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, youre in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Who are we Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Role Summary/Purpose: This role is responsible for the complete verification and validation efforts for Wabtecs Locomotive Energy Management Product, Trip Optimizer. This individual will scope test plans, write test procedures, perform test execution and review and analyze results. Essential Responsibilities: Review design requirements from system-level and subsystem-level design efforts to appreciate the design intent and ensure testability Using interaction matrices, identify relevant test cases / scenarios and document in a test plan Identify types of testing required, ranging from desktop verification, software-in-the-loop and hardware-in-the-loop testing, locomotive testing, and pilot fleet operation Provide estimates of testing duration as input to planning processes Thoroughly document all work outputs Hold design reviews for test plans & procedures, as well as for results reviews Creates, documents, and analyzes complex test cases and provides feedback and recommendations for product or design changes. Prepare and present technical results to internal and external customers as necessary Prepare invention disclosures to protect the technology that provides a competitive advantage to the business Drive process improvement within the team to improve quality, cost, and time-to-market for development efforts Participates in final system integration and validation to identify functional problems. Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Participate in simplification/productivity initiatives to drive efficiency improvements such as automation of testing Qualifications/Requirements: Bachelor&aposs Degree in Electrical, Mechanical, or Computer Engineering A minimum of 2 experience validating/testing software and software development Ability and willingness to travel as required Desired Characteristics: Strong understanding of test execution, requirements traceability, defect reporting, & automation concepts Demonstrated initiative, resourcefulness, leadership, and interpersonal skills, with an ability to influence stakeholders, solve problems, and deliver results Effective verbal & written communicator Working knowledge of Matlab / Simulink Experience with design & validation of electro-mechanical systems, especially locomotive and/or off-highway vehicles and auxiliary systems Working knowledge of locomotives applications & software Ability to multi-task & prioritize effectively Team player with ability to work with minimal direction Strong organizational skills and prior success in working with or leading cross-functional teams Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the worlds brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know. Who are we Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the worlds brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know. Show more Show less

Req ID: 325463 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a QA Automation - Digital Solution Cnslt. Sr. Consultant to join our team in Remote, Mah?r?shtra (IN-MH), India (IN). Scope: . Automation Engineer will be a member of the Quality Assurance team for One Network's Summary: products. . He/She will automate test cases using automation tools and framework used by One Network. . He/She will execute tests suites and report on the results. He/She will have a good understanding of the domain and manual testing. He/She will create and execute manual tests when needed. What you'll do: . Automating manual tests using automation tools and framework used by One Network. Currently Selenium Web driver and in house framework is being used. . Work on automation planning by reviewing manual tests and planning drivers, functional libraries and utilities. . Review and update manual tests for missing functionality, details and verification points. . Executing automation tests, analysing results, and log defects. . Enhancing framework and utilities when needed. . Create and execute manual tests when needed. . Provide status reports on automation progress and test execution. What we are looking for: . Minimum 3 - 6 years of experience in automation using Selenium Web driver. . Strong understanding of core java concepts. Hands on experience in writing java code. . Strong analytical problem solving skills. . Knowledge of databases and SQL. . Understanding of automation concepts, frameworks, driver planning and libraries. . Experience in creating test cases from test plans and requirements. . Excellent communication (verbal and written) and interpersonal skills. . Functional knowledge of enterprise applications, supply chains, logistics, order management, etc. is a plus . . B E/B Tech in Computer Science or equivalent About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.