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Operations Manager / Shift Lead Lenovo

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a team lead at Lenovo, you will be responsible for supervising and guiding a team of technicians who handle network operations, data center activities, and end-user device support. Your primary focus will be on ensuring that all team members are well-trained on processes, technical tasks, and customer service expectations. Your role will involve supporting engineers in day-to-day business as usual (BAU) operations on data centers and networks, as well as monitoring and reporting on performance. You will also be responsible for managing customer service and escalations, assisting team members with network and data center operations, and handling issues as they arise. To excel in this role,...

Posted 1 month ago

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