Deputy Branch Manager/Operation Head- Banking_ Bangalore & Mumbai V Konnect

5.0 - 10.0 years

5 - 7 Lacs

Navi Mumbai, Bengaluru, Mumbai (All Areas)

Work from Office

Role & responsibilities Roles & Responsibility Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Account opening) and Non-Financial (accounts maintenance) instructions to ensure quick processing at Back-end. Track Branch Leads, allocation and closure to participate in Branch Book improvement & profitability. Efficient management of Teller Counter for Cash & Non Cash Transactions. Efficient Lobby Management for Service related requirements of Branch Customers. Submission of Cash & Non Cash reporting for the Branch on time & ensure frequent monitoring of all over-aged cases (deferrals, TODs etc.

Posted 2 months ago

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Branch Sales and Service Manager (BSSM) Karur Vysya Bank

4 - 7 years

3 - 8 Lacs

Karur, Salem, Chennai

Work from Office

Role & responsibilities Achieve individual sales targets across different product segments. Identify and convert opportunities for advances business, and cross-sell and up-sell products. Manage and deepen relationships with assigned ETB portfolio customers. Educate and migrate customers to alternate/digital channels. Handle day-to-day operations of the branch. Support the branch in fulfilling audit and compliance requirements. Authorize all financial and non-financial transactions. Resolution of customer queries within defined TAT. Perform other tasks as assigned by BM/BOM. Preferred candidate profile a. Postgraduate / Graduates from any stream (Regular Mode) b. Min. 4 to max.6 years of experience from the Branch Banking. c. Age up to 35 years. d. Conversant in English and any regional language (as per posting location) Perks and benefits Fixed pay - Depending on current salary and Retrials, insurance, etc. as per Standards + Variable pay (at the discretion of the bank, as per the current applicable policy). Work Location: Across Tamil Nadu.

Posted 4 months ago

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Customer Service Officer (CSO) - Operations - Bank Rekrut India

3.0 - 8.0 years

3 - 4 Lacs

hyderabad, bengaluru

Work from Office

Hi opening in a Small Finance Bank for Operations role Designation: Customer Service Officer (CSO) Location: Bangalore HSR Layout Hyderabad - Dilsukhnagar and Ameerpet Salary: 4 .2LPA Role Overview: We are looking for a Customer Service Officer to handle branch operations and deliver excellent customer service. The role involves account opening, transactions, query resolution, and cross-selling banking products. Key Responsibilities: Manage customer queries and service requests Handle cash, teller, and operational activities Ensure compliance with banking processes and policies Support branch sales targets through cross-selling How to Apply : EMAIL: cv to selvi.sai@upgrad.com / Whatsapp CV to 9361184170 (Or) Call me back to 9361184170 Thanks & Regards, Selvi Sai Chief Recruitment Specialist - Leadership & Mid / Senior Level Hiring m +91-9361184170 |

Posted Date not available

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