384 Australian Process Jobs - Page 16

- Handle travel-related customer queries and issues over voice - Solving international customer queries - Deliver top-notch service and ensure customer satisfaction - Meet service levels and maintain call quality HR connect - Ms. Riya 63980 09438 Required Candidate profile Graduate - Fresher UG - min. 6 months chat experience Interview Rounds Writex - 55 and above score required Operation CTC - 25,000 Inhand - 21,600 PLI - 3,000 Transport as per international process

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- hyderabad, pune Process -- INTERNATIONAL Customer Support Voice Eligibility:- UG/Graduates Freshers and Exp both can apply Salary :- Up to 4.75LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Vanshika- 9628373762 Areesha- 9628373763 Divya -- 9821182650 Siya -- 7565006262 Reba-9628373764 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Greetings from The Job factory !!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Role and Responsibilities: - Provide top-notch customer support and resolve customer queries via international voice process - Handle customer complaints and issues with high energy and proactive approach - Work in 24x7 US shifts and demonstrate flexibility - Excellent spoken English and customer service skills required - Responsibilities may include : - Customer Support: Respond to customer inquiries, resolve issues, and provide solutions - Issue Resolution: Address and resolve customer complaints in a timely and professional manner - Communication: Utilize excellent communication skills to interact with customers Preferred Candidate Profile: - min 2 years years of experience in customer support or international voice process - Excellent English communication skills and customer service expertise - Ability to work in shifts, including night shifts - Strong problem-solving and analytical skills - Preferred qualifications : - Education: Undergraduate / graduate degree - Skills: Excellent English communication, customer service, and problem-solving skills Salary and Benefits: Competitive salary package with a maximum annual compensation of 30% hike on current salary . Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. Apply now !!!!! For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in

Urgent hiring for International Voice Process...! Mention "Reference Banani" on your resume when you come for walk-in interview.. Contact HR - 7044219047 Email - banani.karmakar@marketstar.com Job Description: Role: International voice process (Account Strategist.) Experience: Fresher to Experience. CTC: 3LPA to 4.5LPA Flexible to shifts Two-way cab facility Incentives Night shift allowance Key Responsibilities & What will you need to succeed in this role? -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. -Agility. -Ability to multitask & Collaborate. -Customer centricity. -Objection Handling. Stakeholder Management. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately Regards, Banani Karmakar 7044219047 banani.karmakar@marketstar.com

Greetings from The Job factory !!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in Role and Responsibilities: - Provide top-notch customer support and resolve customer queries via international voice process - Handle customer complaints and issues with high energy and proactive approach - Work in 24x7 US shifts and demonstrate flexibility - Excellent spoken English and customer service skills required - Responsibilities may include : - Customer Support: Respond to customer inquiries, resolve issues, and provide solutions - Issue Resolution: Address and resolve customer complaints in a timely and professional manner - Communication: Utilize excellent communication skills to interact with customers Preferred Candidate Profile: - min 2 years years of experience in customer support or international voice process - Excellent English communication skills and customer service expertise - Ability to work in shifts, including night shifts - Strong problem-solving and analytical skills - Preferred qualifications : - Education: Undergraduate / graduate degree - Skills: Excellent English communication, customer service, and problem-solving skills Salary and Benefits: Competitive salary package with a maximum annual compensation of 30% hike on current salary . Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. Apply now !!!!! For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in

Greetings from TechMahindra! We are currently hiring for Sr. Associate Analyst BPS - Operations (UK-Semi Voice) to work with our internal teams here in Noida. Role: Operations Specialist U2 (Fulltime/Permanent) Designation as per TechM: Sr. Associate Analyst - BPS/U2 Location: Noida Sector 60, UP Experience: 2years 6Years Work More: Work from office (5 days) Shift: UK (12PM – 9:30PM, Fixed week off’s on Sat & Sun) – Two way transportation will be given within the radius of 30KMS from the above locations. Client: Reputed brand from UK (Product Based/ 800 years old) Payroll: Tech Mahindra Responsibilities: Operations Specialists will usually deal with the freelancing Examiners where they have to take care about their work and commissions (Payments). Should provide customer service over emails and resolve their issues by giving best solutions. Will coordinate in between freelancing examiners and client. Required: Should have at least minimum 2Years of experience working in an international project. Good email drafting skills and should have hands-on experience with MS Excel. Should be able to handle the international process. Need Graduation in any field. Interview Rounds: 1st Round: Handwriting, Writing & Excel tasks 2Nd Round: CEPT (English Test – Listening and Reading) 3rd Round: Manager 4th round: UK Client Interested candidates can share their CV's at TK00926069@Techmahindra.com or can text me on my whats app (7816041232) Regards, Dheeraj Kumar Sr. Recruiter - Talent Acquisition Tech Mahindra

Walk-in Drive Today, 100+ Openings for Fresher/ Exp. - Chat Process Salary upto 6.60LPA /UK DayShift Chat / US Chat Support / UK Insurance Claims/ Australian Insurance Claims Process /US Travel / Technical Support / B2B / B2C/ UK Voice/ Inbound and Outbound Process Salary upto 5.50LPA mention your Current CTC/Expected CTC / Notice Period And Current Location. All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Note : - We don't Charge Any fees at any stage of the recruitment process. Call Pranaya: 7391077624 Call Shafakat 7391077623. Call Prit: 9623462176 Regards Dipika Whatsapp Call Only 9623462146 8888850831

must have 01 year experience in international outbound lead generation process or sales process

Greetings for The Job Factory !!!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Sameera @ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Excellent verbal communication skills in English. Ability to effectively navigate conversations and actively listen to customers' needs. Strong problem-solving abilities and a proactive approach to issue resolution. Ability to work in a rotational shift schedule, including weekends and holidays. Willingness to work from the office location in Bangalore. Prior experience in a customer service or call center role is advantageous but not mandatory for freshers. Salary and Benefits: Competitive salary package with a maximum annual compensation of 10 Lakhs per annum. Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. For More Details Call : HR Sameera @ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in *****DO REFER YOUR FRIEND'S*****