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2.0 - 5.0 years
0 Lacs
Delhi, India
On-site
Location: Delhi About the Team The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications—across calls, chats, and other channels—to ensure accuracy, consistency, and compliance. The team also ensures compliance across different verticals and runs multiple initiatives in coordination with business team stakeholders to drive key business metrics. Insights from these audits are used to drive continuous improvement through targeted training, helping agents close knowledge or process gaps and deliver a consistently excellent customer experience. About the Role: This role involves leading and managing a team of Field Quality Analysts (Field QAs) responsible for auditing field visits conducted by Navi's Collection Agents at customer addresses. The role requires strategic planning and execution to ensure efficient audit coverage, guiding the team to meet monthly targets while maintaining high standards of quality and compliance. The candidate will oversee daily field operations, conduct regular follow-ups, and provide on-site training to enhance customer interaction and contactability. A key responsibility includes identifying audit anomalies, refining sampling methods, and ensuring strict adherence to Navi’s code of conduct and SOPs. The role also involves conducting daily team huddles, reviewing audit findings, and ensuring that the team remains updated on all internal policies, products, and service offerings What We Expect From You Managing a team of ground Field Quality Analysts (Field QAs) for effective & efficient audit of field visits done by Navi Field Collection Agents to Navi customer’s addresses ● Ensure proper visit planning for effective audit through strong execution; guide and motivate the team of Field QAs to reach monthly audit coverage targets ● Overview of day-to-day field analyst activities including regular audit coverage monitoring, in-person visits for on site training, and regular & timely follow-ups with Field QAs ● Guide Field QAs to increase contactability with customers and train the team on parameters such as locating customers, how to properly interact with the customer etc. ● Ensure Audits happen in adherence with the Navi’s code of conduct ● Ensure Field QAs regularly attend all meetings, AHMs, and training sessions as required ● Highlight anomaly patterns found during audit and improving sampling criteria for audit ● Ensure that the team adheres to SOPs related to Field Audit such as timely updation of audit findings for assigned cases, conducting in-depth review and audit of findings of Field QAs, and presenting a synthesis of audit findings on a daily basis ● Run daily team stand-up/ huddle, ensure attendance and process adoption by the Field QA ● Ensure that you and the team are up to date on all relevant circulars and all products/services offered Must Haves ● Strong communication and influencing skills ● Comfort with Field visits ● Strong team management skills ● Quality Audit experience is preferred but not mandatory ● Should have valid driving licence and a working vehicle for commute ● Should have a geographical understanding of specified area and fluency in the local language ● 2 - 5 years of people management experience in sales, operations, customer experience or collections role ● Should have a working knowledge of MS Excel and Google Sheets ● Should have high professional ethics and integrity
Posted 4 days ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. In digital assurance at PwC, you will focus on providing assurance services over clients' digital environment, including processes and controls, cyber security measures, data and AI systems, and their associated governance, to help organisations and their stakeholders build trust in their technology while complying with relevant regulations. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. As part of the Digital Assurance and Transparency - AC India team you are expected to lead the creation and implementation of impactful digital assurance initiatives. As a Manager you are expected to guide the execution of digital assurance engagements, focusing on a customer-centric approach that supports PwC's goals and vision. You are expected to be responsible for supervising, developing, and coaching teams, managing client service accounts, and driving assigned client engagement workstreams by independently solving and analyzing complex problems to develop impactful deliverables. Responsibilities Lead the creation and implementation of digital assurance initiatives Guide digital assurance engagements with a client-focused approach Supervise and mentor digital assurance teams to enhance performance Manage client service accounts and deliver elevated-quality deliverables Analyze complex problems and develop practical solutions Drive engagement workstreams independently Assure adherence to PwC's quality standards and vision Foster a collaborative and supportive team environment What You Must Have Bachelor's Degree in one of the following fields of study: Accounting, Finance, Management Information Systems, Computer and Information Science, Information Technology, Economics, Business Administration/Management, Engineering, Statistics, Management Information Systems & Accounting, Computer and Information Science & Accounting, Economics and Finance, Economics and Finance & Technology, Accounting & Technology, Mathematical Statistics, or Technology Mathematics 7 years of combined relevant experience (SAP/Oracle controls auditing, consulting and/or implementing, data analysis, compliance, internal audit, or risk experience) Employees to have an active primary credential as follows, per your territory: US Certified Public Accountant or CISA or, Local Territory Credentials: For AC India – India Chartered Accountant (CA) Oral and written proficiency in English required In lieu of Bachelor Degree, Chartered Accountant What Sets You Apart Financial reporting and information technology risks, processes and controls Current and emerging technologies including Cloud-computing, Oracle, SAP Risks, processes and internal controls related to financial reporting COSO Framework, CoBIT, ITIL and other leading control frameworks Leading IT related controls assurance or controls readiness projects Identifying key risks and controls, recommend improved controls Leading the adoption of a work program and practice aid Demonstrating significant project management skills related to IT audit projects
Posted 4 days ago
2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
RINA is currently recruiting for a Central India Certification Lead Auditor_IATF to join its office in Pune within the International Certification Division. Mission The role focuses on planning, conducting, and managing audits within our certification business related to the IATF 16949 Automotive QMS Certification Scheme. Key Accountabilities Audit Program Management: Prepare, manage, and control the audit program, ensuring alignment with organizational goals and industry standards. Document Review: Check customer management system documents, including manuals, procedures, instructions, files, and records, to verify compliance and accuracy. Audit Planning: Plan audits and coordination with relevant stakeholders. Audit Participation: Participate in and lead audits, conducting interviews, note-taking, and assessing the implementation of management systems. Audit Result Definition: Identify and define audit results (Positive and negative findings as non conformities, opportunity of improvement); Report Generation: Draw up comprehensive audit reports detailing findings and recommendations for certification decisions. Follow-Up Management: Manage the follow-up process, including tracking non-conformities and corrective actions, ensuring resolution and compliance. Technical Review: Conduct technical reviews of audit files and propose certification decisions based on thorough analysis. Skill Maintenance: Keep skills, qualifications, and certifications up to date by staying informed about industry standards and best practices. Resource Performance Monitoring: Monitor the performance of resources involved in the certification process, providing guidance and support as needed. Data Management: Maintain updated records of customer data and other information relevant to the audit process. Customer Engagement: Manage technical meetings with customers, fostering positive relationships and addressing any technical concerns. Education Bachelor’s Degree in Engineering General Qualifications 2+ years of experience in auditing, specifically within management systems or industry standards (ISO, etc.). Strong understanding of audit planning, execution, and reporting processes. Proven ability to lead and manage audit programs, ensuring alignment with organizational goals and industry requirements. Expertise in conducting document reviews, identifying non-conformities, and providing actionable recommendations. Skilled in technical reviews and defining audit results, including corrective actions. Excellent communication skills for conducting interviews, reporting findings, and engaging with customers. In-depth knowledge of industry standards, regulations, and continuous improvement methodologies. Strong ability to monitor resource performance and ensure compliance with audit requirements. Up-to-date qualifications and certifications, including Lead Auditor certification (ISO, etc.). Strong understanding of IATF Rules Applicant must have active qualification in IATF database Competencies PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyone's opinion into account and remain open to diversity RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.
Posted 4 days ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Position: Security Officer, Noida Business: Property and Asset Management, Noida. What This Job Involves You will be part of the Property Management team based at the site and will be responsible for ensuring that all aspects of Security and Fire Safety are supervised and taken care of during your shift in consultation with the Security/Property Manager. You would be managing the following: Maintaining and updating Security Policies and Procedures at the site, especially updating/ establishing specific security procedures and crime deterrent programs. Supervising Security and Fire safety staff, assign /monitor work assignments, and provide training for staff on security procedures and basic fire and first aid (weekly / monthly). Ensuring complete documentation and Police verification of vendor security personnel and periodically auditing all contractors for ongoing compliances. Conducting Security investigations and preparation of an Incident report. Tracking of Material movement and stock of Lost and Found. Handling emergencies with efficiency (i.e. fire, evacuations, customer complaints/ human crises, etc.). Ensuring an effective emergency preparedness /disaster management plan is in place, along with an ERT- Emergency Response Team. Conducting Security Risk Assessment & planning effective Guarding Strategies. Conducting Mock Drills on medical emergencies, Bomb Threats/Search Handling, Riots, etc. Being proficient with security and safety devices like CCTV, access control, DFMD, fire detection, and fighting system. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Maintaining clear communication with client SPOC regarding events, incidents, concerns of Security team members, recommendations, staffing needs, etc. Conducting a review of security after-hours reports and monitoring performance. Developing liaison with govt agencies e.g., local Police, Fire Services, etc. Preparation of monthly security MIS. Keeping yourself updated by attending training sessions and review publications and audio-visual materials to become and remain current on the principles, practices, and new developments. Reporting: You will be accountable to the Building / Estate Manager. Sound like you? Here is what we’re looking for: Being Analytical and Meticulous You must pay attention to detail and possess the ability to use logical thought processes to develop solutions for short term and long-term Security needs; Demonstrate integrity in the performance of assigned tasks. Qualifications You are a qualified degree holder with 3-5 years of security experience. Relevant experience in required property type (residential/commercial / others) will be preferred. Ability to communicate well with others, both verbal and in writing. Ability to conduct Fire drills & Mock drills on emergency scenarios What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. Apply Today!
Posted 4 days ago
3.0 - 6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description The Candidate should have 3-6 years of experience in any of/ across the following domains: Control assurance and Risk Management Compliance- Security Assessments IT Internal/External Audit engagements SSAE16/18, SOC 1/2/3 assessments Experience on Control testing of IT Application Controls (ITAC), IT General Controls (ITGC), and Business process controls. Must have significant experience, in depth knowledge and expertise in atleast one of the SAP functional modules (SAP MM, SD, FICO, etc.) , SAP HANA dB, SAP S/4 Hana ERP. An SAP Functional or Technical Certification would be an added advantage. Must have a strong knowledge of Master data, configuration and transactional aspects in SAP processes. Must have a strong Business process understanding and have the ability to identify risks and control weaknesses and gaps. Experience on Functional testing, Control gap analysis and SDLC reviews. Knowledge of security measures and auditing practices within various operating systems, Applications and databases. Excellent written and verbal communication skills and a Team Player Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations Flexibility to adapt to a variety of engagement types, working hours and work environments and locations Responsibilities Working as a Senior you would typically be responsible for delivering IT Risk & Controls Assessments/Audits, and Compliance Security Assessments around IT and Business processes, as an individual contributor or leading a team of 2-4 professionals. Would play the role of a lead for junior team members, and would be expected to mentor, coach and train them on IT audit and SAP technology concepts and provide timely continuous feedback. Would be expected to actively participate in necessary practice development initiatives. Working with the KPMG onshore counterparts as part of project/engagement delivery. Supporting client service delivery by consistently meeting quality standards within the established turnaround time and allotted budget for the project Ensuring personal and the team's compliance with the applicable KPMG Risk Management policies & KPMG proprietary tools. Qualifications Qualifications: BE/B-Tech/MCA/BSC-IT/MBA Total Experience: The candidate must have 3-6 years of relevant experience in a similar role. #KGS
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Ellenabad, Haryana, India
On-site
Location Name: Ellenabad Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Project and Development Services – Corporate Solutions (Ahmedabad/India) What this job involves: Steering projects at the helm To be stationed in (region/country), you’ll work side-by-side with the cost manager or senior cost manager to ensure the success of a project—from its pre-design phase to its completion. You’ll assemble and lead various project teams; and monitor the teams’ performance, and bring out the best in every team member. You’re also in charge of creating the organisational structure, project objectives and working procedures for the teams. Your Cost management skills will also be of great value, as you set up clear project cost plans and allot sufficient budget to achieve optimal results and meet the company’s target profits. Also part of your job is to attend project meetings as required, develop monthly reports and carry out contract administration. Furthermore, you’ll oversee negotiations, analyses and promotions of quality control systems. Your task is to fully understand, collect and deliver clients’ requirements. The CC team will depend on you to help schedule or plan establishment, value engineer, and design change management. You’ll also assist the contract manager in all related procurement and VO management. On top of that, you’ll support the construction manager in all related installation, site inspection and contractor management, Prepare BOQ’s, Quantity Survey & Quantity Take Off, Cost Analysis for each of the line items in the BOQ as required for project to project, Benchmarking, Review & Standardize of Specifications, Sound Technical Knowledge on Civil / MEP aspects as applicable, Procurement from Cost Management perspective, Finalise Commercials with vendors, Rate Contracts as applicable, Boosting client relationships Helping clients achieve success is what JLL does best—and your role is an extension of this tradition. To effectively help our clients, you’ll identify their needs and constraints, and work around these challenges. You also have to effectively represent our clients throughout the whole duration of the projects. Do you have an enormous talent for promotion? If so, this is the perfect job for you, as you’ll also represent and promote the company throughout the project. The Cost Manager is responsible for implementing administering and maintaining cost control systems and procedures to track budgets, commitments, expenditures and forecasts, and to assist in the preparation and review of cost estimates and schedules for projects of medium complexity and value; Provide cost information to support decision and alternative selection Evaluate contractor invoices prior to submission into client Finance systems for pre-approval Utilize information from SAP (or similar) and input to cost report and validation of spending Evaluate and analyze bids and provide recommendation for decision making Provide forecasts and cash flow analysis Maintain and manage the cost report and provide regular updates on financial position Assist in the development, validation and maintenance of the project schedule Assist in developing reporting tracking tools and generates cost reports on regular basis including evaluation of earned value Support the coordination of the Change Management process for the project Build intricate spreadsheets to enable fast and accurate data manipulation of large data sets Extract data from several sources, transforming it to fit operational needs Reconcile data to support complete accuracy and creates a clean audit trail Pre-Contract Developing cost plans and estimates through the design phase, delivering updated cost plans at appropriate design milestones. Providing commercial input to design optioneering and input into value engineering exercises. Reviewing contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices. Post-Contract Performing quantity surveying, cost controls and change management activities throughout the project life cycle. Ensuring that post-contract cost variances and change control processes are managed effectively. Ensuring that cost auditing and valuation work is managed effectively and that a robust process for cost validation is in place. Carrying out the production of monthly cost reports for presentation to the client. Ensuring that final accounts are negotiated and agreed in a timely manner. Compiling as built cost estimate records for bench marking purposes. A seasoned expert The ideal candidate is no neophyte—you should exhibit high-level management skills, and should hold a degree in relevant property-related discipline. Likewise, you should have established yourself as a professional within design, construction and cost management. Moreover, you should have a proven track record in profit planning, business development, networking and marketing. An effective communicator Are you considered a natural communicator? Alongside your native tongue, do you have a strong grasp of written and spoken English? You’ll need it in this role - strong communication skills will surely land you the job. Likewise, you’ll be in charge of creating an environment where all team members are encouraged to contribute; as well as managing company staff to achieve enthusiastic and effective contribution to the project. Furthermore, you’ll actively search for improvement opportunities, and empower the team to implement them. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!
Posted 4 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. In digital assurance at PwC, you will focus on providing assurance services over clients' digital environment, including processes and controls, cyber security measures, data and AI systems, and their associated governance, to help organisations and their stakeholders build trust in their technology while complying with relevant regulations. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required: Chartered Accountant or Bachelors Degree Required Fields of Study: Accounting, Finance, Management Information Systems, Computer Science, Economics, Business Administration/Management, Engineering, Mathematics, Statistics , and/or other relevant degree. Minimum Years of Experience: Four years of experience in IT auditing, auditing, consulting and/or implementing experience. Oral and written proficiency in English required. Preferred Knowledge/Skills Demonstrates thorough knowledge of providing services related to controls around the financial Reporting, Compliance And Operational Processes, Including Business Process And IT Management Controls, Which Includes a Proven Record Of Success With Facilitating And Completing Deliverables Involving The Following Financial reporting and information technology risks, processes and controls; Current and emerging technologies which may include: Oracle, SAP, Oracle Database, web development tools, virtualization, UNIX, Linux, and security technologies; COSO Framework, CoBIT and/or other leading business and IT control frameworks; and, Key domains of information technology general controls, including change management, access to programs and data, computer operations and systems development. Identifying key risks and controls, knowledge of Sarbanes Oxley readiness, controls optimization, including the configuration of controls around security, business process and within IT environments; Applying internal control principles and business/technical knowledge working experience applying professional skepticism skills; Leading the execution of a work program and practice aid, as well as perform assessments, using PwC's proprietary or other relevant tools to evaluate controls, security, SOD, and potential for optimization; Exhibiting project management skills, including developing project plans, budgets, and deliverables schedules; Creating a positive environment, monitoring workloads of the team while meeting client expectations, and respecting the work-life quality of team members. This includes providing candid, meaningful feedback in a timely manner and keeping leadership informed of progress; and, Interacting with clients on solutions and executing projects on client engagements, forming client relationships and demonstrating an understanding of the client's business.
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Pataudi, Haryana, India
On-site
Location Name: Pataudi Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Dalkola, West Bengal, India
On-site
Location Name: Dalkhola Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
Location Name: Coimbatore Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Kanchipuram, Tamil Nadu, India
On-site
Location Name: Madurantakam Co Ext Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Senior DevOps Engineer We are seeking a highly skilled and experienced Senior DevOps Engineer to join our cloud platform engineering team. This role demands hands-on expertise in AWS, deep knowledge of infrastructure-as-code, CI/CD, observability, cost optimization, and DevOps practices, while also providing technical leadership and mentoring to the team. You will play a critical role in shaping our cloud architecture, infrastructure automation, deployment pipelines, and overall platform reliability — ensuring our DevOps standards are scalable and secure Experience: 7+ Years Location: Hyderabad/Remote Key Responsibilities: AWS Cloud Infrastructure Ownership - Architect, implement, and manage scalable, secure, and cost-efficient infrastructure on AWS using services like EC2, ECS/EKS, Lambda, RDS/Aurora, CloudFront, S3, VPC, Transit Gateway, WAF, and more. Infrastructure as Code (IaC) - Design and maintain modular, reusable IaC using CloudFormation and CDK with GitOps principles. CI/CD & Automation - Build, enhance, and maintain highly reliable and secure CI/CD pipelines using tools like GitHub Actions, CodePipeline, Jenkins etc., enabling faster and safer deployments. Security & Governance - Integrate DevSecOps practices by automated compliance checks, vulnerability scanning and IAM policy management using least privilege principle. Monitoring & Observability - Lead efforts in observability setup using CloudWatch ensuring high availability and proactive incident detection. Disaster Recovery & Resilience - Design and validate backup/restore and DR strategies using cross-region replication, snapshots, and multi-AZ/multi-region deployments. Cost Management - Optimize AWS usage and control cloud spend through rightsizing, savings plans, and usage analysis using tools like AWS Cost Explorer, CloudHealth, or custom dashboards. Team Mentoring & Collaboration - Provide technical guidance to DevOps engineers, review infrastructure PRs, enforce architectural standards, and work closely with Engineering and Security teams. Compliance & Auditing - Assist in audits and ensure infrastructure and DevOps pipelines are compliant with ISO, SOC2, GDPR or other regulatory standards. Required Skills & Experience: Proven experience leading DevOps initiatives in large-scale AWS environments Expertise in AWS services for compute, networking, storage, security, and serverless Strong scripting/coding in Python or Bash Solid experience with CloudFormation and AWS CDK Deep knowledge of CI/CD tools – GitHub Actions, Jenkins, CodeBuild/CodeDeploy Hands-on with Docker, ECS, EKS, Fargate, and container orchestration Experience implementing zero-downtime deployments, blue/green, and canary releases Familiarity with cloud security best practices and IAM policy design Experience with monitoring/logging tools and incident response setups Strong understanding of VPC, NAT Gateway, Transit Gateway, Direct Connect/VPN Excellent communication and documentation skills
Posted 4 days ago
0 years
0 Lacs
Gautam Buddha Nagar, Uttar Pradesh, India
On-site
Company Description CHW Forge Private Limited, formerly known as Chaudhry Hammer Works, is South Asia’s finest forging company, established in 1956. Known for its renowned quality and on-time delivery, CHW Forge is a pioneer in forging manufacturing with extensive experience. The company serves various industries including Aerospace, Defence, Oil & Gas, Heavy Industrial Equipment, Mining, Nuclear, and more, with exports exceeding 50% of total sales. Role Description This is a full-time on-site role for a Chartered Accountant ( CA-Inter ) at CHW Forge Private Limited located in Gautam Buddha Nagar. The Chartered Accountant will be responsible for day-to-day financial operations, financial reporting, compliance with regulations, financial analysis, budgeting, and auditing. They will play a crucial role in ensuring the financial stability and growth of the company. Qualifications CA-Inter
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Dharmapuri, Tamil Nadu, India
On-site
Location Name: Dharmapuri Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Shahkot, Punjab, India
On-site
Location Name: Shahkot Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Rohru, Himachal Pradesh, India
On-site
Location Name: Rohru Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Kujang, Odisha, India
On-site
Location Name: Paradip Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Amreli, Gujarat, India
On-site
Location Name: Amreli Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Baloda Bazar, Chhattisgarh, India
On-site
Location Name: Baloda Bazar Co Ext Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Salem, Tamil Nadu, India
On-site
Location Name: Edappadi Co Ext Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 4 days ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About DHL Group And Finance Services DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. Finance Services - Who we are? We are over 700 financial professionals who provide high-quality finance and accounting services to DHL Group. We operate the financial and accounting processes for over 140 units of Express, P&P, Group Functions, Freight, eCommerce and Supply Chain - in Germany, the Alps and beyond. Our payment factory operates for over 800 group units worldwide. The strengths that define us are shaped by our employees : mature digitalized processes, high-quality services, future-oriented projects and highly satisfied business partners. We are not only the experts for OTC, PTP, RTR, Billing and Master data processes . We develop and operate efficient digital solutions and manage professional projects . We offer expert consulting services and manage hybrid financial processes . Our mission: We help the Group to become better by making finance easy. We are THE partner organization for finance and accounting. In summary: "Excellence in Financial Services. Simply Delivered." Ready to immerse yourself in the exciting world of Finance Services? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Finance Services colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our APAC region. We are looking for an immediate, full-time, permanent position in APAC at Chennai, India. Job Purpose: As an Audit & Compliance Expert the candidate will play a vital role in maintaining and developing the internal compliance standards and regulations. The primary responsibility will be to facilitate the appropriate design and implementation of the Internal Control System (ICS). The candidate will further be the single point of contact for internal/external audit and align with all relevant stakeholder (CFOs, local Management, ICS representatives). Your tasks: Oversee and manage the implementation and maintenance of the Internal Control System to ensure adherence to best practices and compliance with all relevant regulations. Collaborate and liaise with both internal and external auditors to facilitate seamless audit processes. Develop and implement internal standards and procedures to enhance compliance and efficiency. Provide advisory support within the ICS area to local management, divisional ICS coordinators and CFOs. Conduct regular and comprehensive quality reviews to proactively monitor process quality and present results to senior management. Your profile: Education Level Bachelor's degree, preferably in Accounting, Auditing, or a related field with strong IFRS knowledge. ACA / ACCA / qualified Experience Level Less than 5 years (ideal 3-5 years) of professional experience in audit and Internal Control Systems (ICS) Experience from big-4 or big-10 audit companies requested. Strong team player. Excellent communication and negotiation skills. Structured, logical, and analytical approach to work. We offer: Great opportunity to work for the biggest logistics company in the world International and virtual environment Flexibility and great opportunity to learn Tempting Compensation and benefits DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If this is something you would like to do, don’t hesitate and start your application.
Posted 4 days ago
3.0 years
0 Lacs
Anjuna
Remote
Additional Information Job Number 25130215 Job Category Human Resources Location JW Marriott Goa, Vagator Beach Road, Goa, India, India, 403509 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selection process. Provides subject matter expertise to property managers regarding selection procedures. Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Prepares, audits and distributes unemployment claim activity reports to property management. Attends unemployment hearings and ensures property is properly represented. Ensures that department has the available resources on hand to administer employee. Managing Employee Development Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Ensures medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 4 days ago
6.0 - 8.0 years
5 - 18 Lacs
Hyderābād
On-site
Role: GRC Security Engineer ( 6-8 years) Duration: Fulltime Location: Hyderabad We’re looking for a “Security Engineer” with a tech-first mindset that can help grow and enhance Nordstrom’s Cybersecurity and Privacy Organization. We work to make technology the easiest part of our internal customers’ jobs. This position will enable process clarity and efficiency and create new insights empowering Nordstrom for decades to come. As an Engineer supporting our Governance, Risk, and Compliance (GRC) platform, you will play a crucial role in enhancing and maintaining our GRC infrastructure. Your technical expertise will ensure the efficiency, automation, and seamless operation of our GRC systems. You will help empower Nordstrom's internal teams to achieve their best work through robust, stable, and innovative solutions. Does the challenge of connecting systems to understand risk and compliance at an enterprise scale energize you? Does the idea of empowering teams through automation and data centralization sound intriguing? Do you want to build cool stuff and watch the programs you support excel? If so, join our team and be part of a company that is at the cutting edge of retail technology, dedicated to delivering the products consumers love in a safe and secure environment. Responsibilities: Design, deploy, manage, and improve critical security infrastructure services/tools, including those for authentication and authorization, PKI, secrets management, logging, detection, vulnerability management, and more. Develop and enhance our GRC platform, ensuring it meets evolving security needs. Maintain robust system connectivity by ensuring comprehensive logging, monitoring/auditing, and management of security events for clear visibility. Oversee workflow management to streamline and enhance security processes, ensuring efficient and effective handling of security operations and incident response. Collaborate with both internal and external partners on all platform designs. Continuously validate technology and processes to ensure alignment with our cyber strategy, risk management, and governance frameworks. Operate within an Agile or Kanban sprint framework. Prepare and maintain security documentation, including diagrams, standard build documents, and best practice procedures. Requirements: A bachelor’s degree in computer science, Engineering, or a related field, or equivalent education and experience. At least 5-7 years of experience in a security or technical engineering role. A minimum of 5-7 years of experience supporting engineering platforms. At least 5-7 years of experience with scripting and automation tools; certifications in Linux, Microsoft, or other network-related fields are preferred. A minimum of 5-7 years working in agile development methodologies. Proven ability to manage and track multiple projects and deliverables simultaneously. Strong knowledge of systems and networking software, hardware, and networking protocols. A minimum of 5-7 years’ experience with scripting and automation tools. Experience with coding languages such as Python, or Java. A minimum of 5-7 years’ experience coding languages such as Python, or Java. Experience with Onspring, Archer or other similar GRC platforms. Preferred Qualifications: High-level understanding of a broad range of security topics, such as networking, cloud security, secure software, cryptography; CISSP or equivalent is a plus. Experience with industry/regulatory security compliance frameworks such as SOX, PCI DSS, NIST SP800-53 is a plus. System administration and IT certifications in Linux, Microsoft, or other network-related fields are a plus. Experience with AI prompt engineering and a solid understanding of underlying AI models and mechanics Job Type: Full-time Pay: ₹543,277.00 - ₹1,808,741.11 per year Application Question(s): How many years of experience into GRC How good are you with Python or Java Work Location: In person
Posted 4 days ago
5.0 years
0 Lacs
India
Remote
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic’s Global HR Digital & Analytics Department, we are dedicated to aligning technology offerings and best practices with business needs. By collaborating with business and technology partners, we deliver robust, customer-focused, technology-driven solutions with a simple, standardized, and global approach to drive impactful business results. As a Senior HR Systems Specialist based in Hyderabad, India, operating under a hybrid work model, you will play a pivotal role in the design, implementation, and maintenance of core human resource technologies, with a primary focus on the HR ServiceNow application. This position requires a blend of functional HR expertise and technical proficiency, particularly in areas such as service delivery, case management, and portal tools. You will ensure business continuity by resolving issues, configuring systems, and generating reports. Collaborating with managed services & IT, you will represent HR needs and tackle complex problems, drive impactful resolutions, and uphold compliance and data security standards. Additionally, you will spearhead automation initiatives to optimize HR Digital processes. Your role will also support our Digital Transformation project work. This will involve eliciting business requirements from stakeholders, analyzing process and technology impacts, and serving as a liaison between business and technical resources to finalize system designs. You will guide project teams through enhancements and new functionality implementations, including configuration, testing, and other project activities. Responsibilities may include the following and other duties may be assigned. Business Continuity & Issue Resolution: Manage daily operations, including ticket queue prioritization based on business impact. Partner with managed services and IT teams to identify root causes, evaluate fixes, and drive resolutions. Implement preventive measures and process improvements to enhance system stability. ServiceNow Roadmap Execution: Define and execute the operational roadmap for ServiceNow, focusing on high-impact areas to deliver value. System Maintenance & Configuration: Perform system maintenance tasks while adhering to data privacy standards, governance models, platform guidelines, and customer experience best practices. Customer-Centric Solutions: Develop a deep understanding of customer priorities and processes, translating challenges into technology solutions while assessing the impact of system changes on customer workflows. Technology Expertise & Benchmarking: Stay informed on emerging technology trends, benchmark best practices, and continuously evaluate opportunities for innovation within the HR technology landscape. ServiceNow Feature Expertise: Gain expertise in and advocate for ServiceNow features and roadmap plans. Partner with IT to conduct proofs of concept, assess impacts, gather functional requirements, socialize updates with users, and provide recommendations for HR adoption. Input on Technology Roadmaps: Contribute to strategic discussions by providing insights, rollout plans, and customer feedback to shape the technology roadmap. Governance & Standardization: Develop and drive standard work instructions, governance models, tools, and templates to support program activities, ensuring compliance and process adoption. System Upgrades: Coordinate system upgrades to minimize HR disruptions by assessing impacts, representing HR at platform-level discussions, and overseeing testing plans and execution. Security Auditing & Access Management: Manage HR system security audits and periodic reviews, ensuring role-based permissions are maintained and monitored. Transition Planning: Facilitate the integration of new functionality and features into standard support procedures. Project Leadership: Lead or participate in projects to deploy system enhancements and new functionality in collaboration with IT and HR teams. This includes scaling strategies, preparing requirements, obtaining approvals, managing stakeholder communications, configuring, testing, and maintaining documentation. Additional Responsibilities: Perform other duties as assigned to support evolving business needs. Required Knowledge and Experience: Bachelor’s degree in Human Resources, Information Systems, or a related discipline. 5+ years of experience in Human Resource Systems or IT, including hands-on experience with HR operations and processes. Experience with ServiceNow HR product required and HR Operations business processes is highly desirable. ServiceNow certification is preferred. Proficiency in written and verbal English is required. Demonstrated ability to balance priorities, critical thinking skills with the ability to analyse data and systems, generate innovative ideas, and set high standards focused on delivering exceptional customer experiences. Proven ability to foster collaboration, promote diversity and inclusion, and work effectively across global teams. Strong communication skills, including the ability to facilitate meetings and translate technical concepts into consumable language for varying audiences. Skilled in problem-solving with the capacity to manage multiple competing priorities effectively. Comfortable working independently in a hybrid structure both in office and remotely while also thriving in team environments. Exceptional attention to detail and strong technical aptitude. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Posted 4 days ago
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