0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job title : Lead Process Policy Location : Mumbai BU/Function : Liabilities - Consumer Bank Reports to : Head - Retail Liabilities & Payment Products Job Responsibilities : As a Process and Policy Manager, the candidate would be responsible for ensuring Compliance of various liabilities & payment products as per regulators like RBI / Internal Audit Teams/ NPCI. Candidate would work on process & policy framework for products including (but not limited to) Savings Account, Fixed Deposits, Debit Cards& Payment Products. As an important part of the Product team, the candidate would ensure process and policies are aligned to internal and external guidelines governing the businessand compliance pr...

Posted 4 weeks ago

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Senior Associate - Quality Analyst MediBuddy

1.0 - 3.0 years

0 Lacs

indore, madhya pradesh, india

On-site

JD: Inside Sales Quality Analyst About MediBuddy: MediBuddy is India&aposs leading digital healthcare platform offering 24x7 access to quality healthcare across India. Our Inside Sales team plays a crucial role in connecting patients with the right medical services. We are seeking a driven and detail-oriented Quality Analyst to ensure that every sales conversation is impactful, empathetic, and aligned with business goals. Key Responsibilities: Call Auditing & Feedback Audit inbound and outbound sales calls across multiple verticals. Evaluate calls based on predefined quality parameters (communication, product knowledge, empathy, adherence to script, closure, etc.). Identify gaps in conversat...

Posted 1 month ago

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