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3.0 - 5.0 years
3 - 4 Lacs
ballabhgarh
Work from Office
Handle and coordinate customer complaints related to product quality. Conduct root cause analysis and prepare 8D reports for corrective and preventive actions. Use QC tools such as Why-Why Analysis, Pareto Chart, Fishbone Diagram , etc. Work closely with production and QA teams to ensure permanent solutions for recurring issues. Maintain records of complaints, CAPA reports, and communication with customers. Support internal audits and continuous improvement initiatives. Skills Required: Strong knowledge of QC tools and quality standards . Hands-on experience in 8D problem-solving format . Excellent communication and coordination skills. Analytical thinking and problem-solving ability. Knowle...
Posted 6 days ago
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