14 Audiocodes Jobs

As a global leader in broadband technology and interactive solutions for the hospitality industry, GuestTek is dedicated to enhancing your brand and delivering a world-class guest experience. With operations in 85 countries and serving over 3900 hotels, GuestTek offers customized solutions to meet your property's needs and stay ahead of the ever-evolving technology landscape. **Role Overview:** - Manage the day-to-day operations of the Telephony environment to ensure optimal services. - Provide daily operational support, maintenance, and troubleshooting of Avaya servers and products, including CMS. - Own all Global Interactive Voice Response Systems. - Maintain relationships with third-party...

Role Overview: You will be responsible for managing multiple projects related to telephony, AudioCodes, MS TEAMS, and legacy Nortel PBX platforms. Project Management skills/experience will be crucial in handling these projects efficiently. Key Responsibilities: - Configure SIP gateways, such as AudioCodes M800 to the M1000-M4000 models, based on technical specifications for features and functionality like manipulation and routing rules. - Demonstrate expert technical knowledge of TDM and IP Telephony systems components and various protocols in the IP Telephony space. - Possess good working knowledge of data networking for setting up IP telephony, particularly around TCP/IP, SIP, RTP, SRTP, D...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resoluti...

Skills: Avaya IP Telephony, Cisco Unified Communications, IP Telephony, cisco IPT, CUCM, Cisco Jabber, Webex, VoIP Solutions, The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323, VoIP protocols, and contact center solutions to ensure high availability, performance, and security of voice networks. Qualification Bachelors degree in computer science, Telecommunications, or related field. Certifications...

About Us Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About The Role Ensure all data network/Collaboration infrastructure operating at hardware and software release levels recommended by Vendors...

Senior Voice Integration Engineer Cisco Webex / SIP (Contract) Openings: 23 positions Experience: 710 years Contract Duration: 23 months (with possible extension) Location: Remote / Hybrid / On-site (flexible) About the Role We're looking for experienced Voice / Telephony Integration Engineers to help enhance the Aisera Voice offering with advanced Cisco Webex and contact center capabilities. You'll work on real-time voice systems, SIP signaling, and integration with call center workflowsadding features, ensuring compatibility, and improving performance. Key Responsibilities Implement Cisco Webex Voice features: Transfer callback with call history IVR channel configuration compatibility Sile...

As a Telephony Manager at GuestTek, you will be responsible for the day-to-day management of the Telephony environment to ensure optimal services. Your role will involve daily operational support, maintenance, and troubleshooting of Avaya servers and products including CMS. Additionally, you will be the owner of all Global Interactive Voice Response Systems and maintain relationships with third party vendors. Key Responsibilities: - Manage the Telephony environment for optimal services - Provide daily operational support, maintenance, and troubleshooting of Avaya servers and products - Own and maintain Global Interactive Voice Response Systems - Manage all toll-free and local phone numbers -...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Team The Voice Client team delivers crucial voice call capabilities for our customer call/contact centre solutions. Our focus is on smooth and high audio quality to enhance the customer experience. This position is based out of one of the offices of our affiliate A...

You will have a strong working background in telephony, AudioCodes (SBC/ATA), MS TEAMS, and legacy Nortel PBX platforms. Managing multiple projects simultaneously requires excellent Project Management skills/experience. You must possess the following skills and knowledge: - Configuring SIP gateways (i.e. AudioCodes M800 to the M1000-M4000 models) according to technical specifications on features and functionality such as manipulation and routing rules. - Expert technical knowledge of TDM and IP Telephony systems components. Strong understanding of various protocols in the IP Telephony space. - Good working knowledge of data networking required for setting up IP telephony, specifically TCP/IP...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world. There's never a typical day as a System Ad...

Join Miratech in revolutionizing customer experiences with our client, a global leader in cloud contact center software. Together, we bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. The Voice Client team at Miratech plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. Our team is dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Through our work, we directly influence the experience of millions of users globally, making voice communication smarter, ...

Miratech is a global IT services and consulting company that partners with both enterprise and start-up innovators to support digital transformation for some of the world's largest enterprises. By staying at the forefront of technology and creating innovative solutions, we help our clients enhance their businesses. With a global presence across 5 continents and operations in over 25 countries, Miratech consists of nearly 1000 full-time professionals and maintains an annual growth rate exceeding 25%. Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. Our team at Miratech brings the power of cloud innovation to enterprises worldwi...

As a Telephony Manager at GuestTek, you will be responsible for the day-to-day management of the Telephony environment to ensure optimal services. Your role will involve providing daily operational support, maintenance, and troubleshooting of Avaya servers and products, including CMS. You will be the owner of all Global Interactive Voice Response Systems and will maintain relationships with third-party vendors. In addition, you will manage all toll-free and local phone numbers used both internally and externally, with budget responsibilities related to vendors and internal telephony costs. Your expertise will be crucial in evaluating hardware, software, and communications products, providing...

Assist in integration with Voicemail, IVR, Contact Centers, Fax servers, Microsoft Teams, or SBCs (e.g., AudioCodes, Oracle). Must have exp in contact center troubleshooting. Troubleshoot Avaya telephony systems CM, SM, AES, SBC, EPM, and Messaging.