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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The Voice - NICE Recording role is crucial for ensuring the high-quality capture and recording of audio within the organization. You will be responsible for utilizing NICE recording technologies to monitor, analyze, and enhance customer interactions. Your role will involve managing recorded data to support compliance with regulatory standards and improve the overall customer experience. To excel in this position, you must have a strong proficiency in audio systems and analytics software, along with excellent communication skills to collaborate effectively with various departments. Additionally, meticulous attention to detail and the ability to thrive in a fast-paced environment are essential. Your contributions will significantly impact quality assurance measures, training processes, and the evaluation of performance metrics by the management. Key Responsibilities - Monitor and maintain NICE recording systems to ensure optimal functionality. - Conduct regular audits of recordings to evaluate compliance with company and regulatory standards. - Analyze recorded calls for quality assurance and accuracy. - Provide technical support and troubleshooting for NICE recording hardware and software. - Collaborate with teams to implement quality improvement initiatives. - Coordinate training sessions for staff on the effective usage of recording systems. - Generate reports on recording data and performance metrics for management review. - Assist in the development and updating of recording policies and procedures. - Participate in cross-departmental projects aimed at enhancing service delivery. - Respond to inquiries regarding data privacy and security measures. - Ensure all recordings adhere to legal requirements and organizational guidelines. - Assist in the testing and deployment of any new technologies related to recording. - Develop and maintain documentation regarding system usage and troubleshooting steps. - Provide recommendations for upgrades or enhancements to recording systems. - Stay updated on industry best practices related to call recording and analytics. Required Qualifications - Bachelor's degree in Information Technology, Communications, or a related field. - Minimum of 2 years of experience in voice recording or quality assurance roles. - Proficiency in NICE recording systems and analytics software. - Strong understanding of data privacy laws and compliance regulations. - Excellent written and verbal communication skills. - Ability to analyze and interpret audio data effectively. - Familiarity with project management tools and techniques. - Strong problem-solving skills with meticulous attention to detail. - Experience in training or coaching team members. - Proficient in Microsoft Office Suite and other relevant software. - Ability to multitask and manage competing priorities. - Experience working in a fast-paced, high-pressure environment. - Strong interpersonal skills and team collaboration experience. - Adaptability and willingness to learn new technologies. - Knowledge of customer service principles and practices.,

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is seeking a Lab Support Engineer to join the Multimedia Audio Systems and Algorithm development team. As a Lab Support Engineer, you will collaborate with a team of R&D experts to facilitate HW designs, prototypes, and development for Multimedia solutions. You will be responsible for handling initial hardware bring up, circuitry reworks, enabling test platforms, upgrading test boards, ensuring ESD and ESH compliance, competitor analysis support, and executing standard tests with thermal and acoustic specifications. Key Responsibilities: - Handling initial hardware bring up for all programs, including base rework, mounting parts, quick testing, and allocation. - Performing regular circuitry reworks on platforms and providing HW support for Audio systems programs. - Enabling test platforms such as MTP, CDP, QRD, EVMs, emulators, interposers, and add-on cards. - Upgrading test boards with component reworks, module, and chip replacement. - Ensuring ESD and ESH compliance in the lab. - Providing competitor analysis support. - Conducting standard tests with thermal and acoustic specifications, setting up audio and data capture equipment. - Utilizing standard lab HW equipment like scopes, multimeters, and audio-specific equipment such as APX and Laser Vibrometer. - Managing the asset inventory and test equipment for the Audio systems team. Minimum Qualifications: - Experience in board reworks and working on lab equipment. - Diploma or Bachelor's in Electronics with 1-2 years of experience. Educational Qualification: - Bachelor's degree and 1+ year of Support Engineering or related work experience. OR - Associate's degree and 2+ years of Support Engineering or related work experience. OR - High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. - Completed advanced degree in a relevant field may be substituted for up to one year of work experience (Masters = one year). Qualcomm is an equal opportunity employer that is committed to providing accessible processes for individuals with disabilities. For accommodation during the application/hiring process, individuals can contact disability-accommodations@qualcomm.com or Qualcomm's toll-free number. The company expects its employees to comply with all applicable policies and procedures, including security and confidentiality requirements. Note to Staffing and Recruiting Agencies: Qualcomm's Careers Site is intended for individuals seeking job opportunities at Qualcomm. Staffing agencies and individuals represented by agencies are not authorized to use the site for submissions. Unsolicited resumes or applications from agencies are not accepted. For more information about this role, please contact Qualcomm Careers.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

Qualcomm India Private Limited is seeking a Support Engineer to join the Engineering Services Group, specifically the Support Engineering team. In this role, you will be an integral part of product improvement efforts and collaborate with fellow Engineers throughout the product development life cycle. Your responsibilities will include resolving technical system issues to enhance product reliability, contributing to continuous learning and growth opportunities within the Engineering development space. As an Audio Engineer supporting the Audio Systems team on a full-time basis, you will be expected to provide dedicated support for various audio systems teams. This includes handling initial hardware bring-up for all programs, conducting regular circuitry reworks, and offering hardware support for audio systems programs. Additionally, you will be responsible for enabling test platforms, upgrading test boards, ensuring ESD and ESH compliance in the lab, providing competitor analysis support, and executing standard tests with thermal and acoustic specifications. The ideal candidate should possess a Bachelor's degree and at least 1 year of experience in Support Engineering or a related field. Alternatively, an Associate's degree with 2+ years of experience or a High School Diploma with 3+ years of experience will also be considered. Advanced degrees in relevant fields can be substituted for up to one year of work experience. Qualcomm is an equal opportunity employer and is committed to providing reasonable accommodations for individuals with disabilities throughout the application and hiring process. If you require assistance, you can reach out to disability-accommodations@qualcomm.com or call the toll-free number provided on the Qualcomm website. The company expects all employees to adhere to applicable policies and procedures, including those related to the protection of confidential information. Please note that Qualcomm's Careers Site is exclusively for individuals seeking job opportunities directly at Qualcomm. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes through the site. Unsolicited submissions from agencies will not be accepted. For further information about this role, please contact Qualcomm Careers directly.,

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8.0 - 12.0 years

0 Lacs

kochi, kerala

On-site

You should have a comprehensive understanding of AV technologies, including control systems like Crestron, Extron, and AMX programming and configuration, audio systems such as Shure, Sennheiser, and DSP processors like Biamp and QSC, video systems like LED and LCD video walls, projection systems, video-over-IP technologies, and matrix switchers. Knowledge of Unified Communications and Collaboration (UCC) and its integration with platforms like Microsoft Teams, Zoom, and Cisco Webex is essential. You should also be familiar with signal management technologies such as HDBaseT, HDMI, DisplayPort, and IP streaming protocols. Proficiency in design tools like AutoCAD, Visio, and AV design software, such as D-Tools, for creating detailed schematics and layouts is required. Your role will also require a strong understanding of networking principles, including VLANs, QoS, multicast, and AV-over-IP systems like Dante, NDI, and SDVoE. Knowledge of AV standards and compliance is a must. In terms of soft skills, you should be able to translate technical concepts into customer-focused solutions and possess strong technical documentation, proposal writing, and presentation skills. Analytical and troubleshooting skills are crucial for a solution-oriented approach to complex AV challenges. Effective time management skills are necessary to handle multiple projects and deadlines simultaneously. Willingness to travel, both domestically and internationally, is expected as part of the role. You should have a minimum of 8 years of hands-on experience in AV pre-sales engineering, with a strong focus on solution design and technical consultancy. Proven expertise in end-to-end AV system architecture and integration for enterprise and commercial projects is required. Professional certifications such as CTS (Certified Technology Specialist) or CTS-D (Design) are preferred, along with manufacturer certifications like Crestron DMC-E, Extron AV Associate, or Shure Integrated Systems Certification. A Bachelor's degree in Electronics, Telecommunications, Computer Science, or a related engineering discipline is essential for this position. This is a full-time, permanent position based in Kochi, requiring in-person work.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Technical Designer - Audiovisual (AV) at Avientek, you will be responsible for designing and implementing customized AV solutions. You will work closely with the sales and engineering teams to create exceptional AV systems for clients, ensuring that they meet their unique requirements. Your technical skills will include a comprehensive understanding of AV technologies, such as control systems like Crestron, Extron, and AMX programming and configuration, audio systems including Shure, Sennheiser, and DSP processors like Biamp and QSC, and video systems like LED and LCD video walls, projection systems, and video-over-IP technologies. You will also need expertise in unified communications and collaboration (UCC) integration with platforms such as Microsoft Teams, Zoom, and Cisco Webex, as well as knowledge of signal management using HDBaseT, HDMI, DisplayPort, and IP streaming protocols. Proficiency in design tools like AutoCAD, Visio, and AV design software such as D-Tools for creating detailed schematics and layouts is essential. Additionally, you should have a strong understanding of networking principles, including VLANs, QoS, multicast, and AV-over-IP systems like Dante, NDI, and SDVoE, along with knowledge of AV standards and compliance. In terms of soft skills, you should be able to translate technical concepts into customer-focused solutions, possess strong technical documentation, proposal writing, and presentation skills, and have analytical and troubleshooting abilities with a solution-oriented approach to complex AV challenges. Effective time management is crucial to handle multiple projects and deadlines simultaneously. Ideally, you should have 8+ years of hands-on experience in AV pre-sales engineering with a focus on solution design and technical consultancy, as well as proven expertise in end-to-end AV system architecture and integration for enterprise and commercial projects. Professional certifications such as CTS (Certified Technology Specialist) or CTS-D (Design) and manufacturer certifications like Crestron DMC-E, Extron AV Associate, or Shure Integrated Systems Certification are preferred. A Bachelor's degree in Electronics, Telecommunications, Computer Science, or a related engineering discipline is required. If you are interested in this opportunity, please write to hr@avientek.com.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

As an Audio-Visual (AV) Engineer, you will be tasked with designing, implementing, and maintaining audio-visual systems to cater to the needs of the organization. You will work with a variety of audio and visual equipment, ensuring their optimal performance and providing technical support for presentations, meetings, and events. Your responsibilities will include designing and implementing audio-visual systems, integrating AV equipment with the existing IT infrastructure, and configuring various AV equipment such as projectors, microphones, speakers, and video conferencing systems. Troubleshooting issues, performing repairs, and conducting regular maintenance to ensure the reliability of AV equipment will also be part of your role. Quality control will be crucial, as you will need to perform tests to ensure the clarity and quality of audio and video output, adjusting settings as necessary to optimize performance. Collaboration with internal teams, external vendors, event planners, and presenters will be essential to plan and execute AV installations effectively. Documentation is key in this role, as you will be required to maintain detailed records of AV system configurations, procedures, troubleshooting steps, and create user guides and training materials for AV equipment. Staying informed about the latest AV technologies, recommending upgrades, and integrating AV systems with other technology systems as needed will be part of your responsibilities. To qualify for this position, you should hold a Bachelor's degree in Audio Engineering, Electrical Engineering, Information Technology, or a related field. Possessing relevant certifications such as Certified Technology Specialist (CTS) or equivalent is advantageous. Proven experience as an AV Engineer or in a similar role, along with in-depth knowledge of audio-visual equipment, standards, and best practices is necessary. The ideal candidate will have strong technical and problem-solving skills, excellent communication, and interpersonal skills. The ability to work both independently and collaboratively in a team is crucial. Proficiency in audio and video editing software may also be beneficial. This position requires you to work 6 days a week and is based in New Delhi - EMBI, New Delhi, Delhi, India.,

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0.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

As a Design Engineer (AV CAD Designer), you will be part of our team responsible for creating and implementing innovative audiovisual (AV) designs using computer-aided design (CAD) software. You will collaborate with project teams to develop detailed AV system designs that meet client requirements and industry standards. Your responsibilities will include collaborating with project teams to understand client requirements and develop AV system designs using CAD software. You will create detailed schematics, layouts, and equipment specifications for audio, video, and control systems. Additionally, you will generate accurate CAD drawings, including floor plans, elevations, equipment rack layouts, and wiring diagrams, ensuring all designs adhere to project specifications and industry best practices. To excel in this role, you will need to stay updated with the latest AV technologies, products, and industry trends. Your technical expertise will be crucial in recommending appropriate AV equipment, configurations, and solutions based on client needs and project requirements. Collaboration and coordination with internal teams, project managers, engineers, and technicians will be essential to ensure seamless integration of AV systems. Quality assurance will also be a key aspect of your role, involving reviewing and validating AV design documentation for accuracy, completeness, and compliance with project requirements. You will conduct regular design reviews and participate in system testing and troubleshooting activities to ensure optimal system performance. Additionally, you will provide technical support during the project lifecycle, attending site visits, assisting with equipment selection and procurement, and addressing design-related queries from project teams. For this position, we are looking for candidates with a Bachelor's degree in electrical engineering, Electronics Engineering, or a related field for freshers. For experienced candidates, a relevant degree or diploma in Engineering or a related discipline is required. Proficiency in CAD software, strong understanding of AV concepts and industry standards, excellent attention to detail, problem-solving skills, effective communication, and teamwork abilities are also essential for this role. Join our dynamic team as a Design Engineer (AV CAD Designer) and contribute to creating cutting-edge AV designs that deliver exceptional audiovisual experiences for our clients. This is a full-time position with benefits including paid sick time and paid time off. A Master's degree is preferred for this role, and the work location is in person.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an AV Service Engineer at AV Dynamic, you will be responsible for the installation, maintenance, troubleshooting, and repair of audio-visual (AV) systems and equipment. With a strong technical expertise in AV hardware and software, your role will involve diagnosing and resolving issues quickly to ensure optimal functionality. You will collaborate with clients, internal teams, and vendors to provide exceptional service and technical support. Your key responsibilities will include: AV System Installation & Setup: - Installing, configuring, and commissioning various AV equipment. - Performing system tests, calibration, and integration into client infrastructure. - Assisting with integrating AV systems into existing networks. Maintenance & Troubleshooting: - Conducting routine maintenance checks and troubleshooting technical issues. - Providing on-site and remote support to minimize downtime. - Replacing or repairing defective parts or equipment as needed. Client Support & Service: - Acting as the primary technical point of contact for clients. - Offering technical assistance, training, and solutions to technical issues. - Documenting service activities for future reference. System Upgrades & Integration: - Providing recommendations for system upgrades and optimizations. - Ensuring effective integration with other technologies and services. - Installing firmware or software updates for enhanced performance. Inventory Management & Equipment Handling: - Managing and tracking inventory of AV parts and equipment. - Ordering necessary replacement parts and maintaining tools. - Assisting with project support and technical aspects of AV-related projects. Documentation & Reporting: - Completing service reports and maintaining accurate service logs. - Generating reports to identify technical issues and trends. - Ensuring compliance with safety standards and regulatory requirements. Qualifications: - Degree or certification in audio-visual technology or related field preferred. - 3+ years of hands-on experience in the AV industry. Required Skills: - Strong technical expertise in AV systems and troubleshooting. - Excellent client-facing and problem-solving skills. - Organizational skills with attention to detail and time management. - Familiarity with AV design software and system configuration tools. This role involves on-site and fieldwork with travel to customer locations, flexible working hours, physical demands, and a commitment to diversity and inclusivity.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

The Audio-Visual (AV) Engineer is responsible for designing, implementing, and maintaining audio-visual systems to meet the needs of the organization. You will work with various audio and visual equipment to ensure optimal performance and provide technical support for presentations, meetings, and events. Your key responsibilities will include designing and implementing audio-visual systems, integrating AV equipment with existing IT infrastructure, configuring and setting up AV equipment, troubleshooting issues, conducting maintenance, performing quality control tests, collaborating with internal teams and external vendors, documenting AV system configurations, creating user guides and training materials, staying informed about the latest AV technologies, and integrating AV systems with other technology systems as needed. To qualify for this role, you should have a Bachelor's degree in Audio Engineering, Electrical Engineering, Information Technology, or a related field, relevant certifications such as Certified Technology Specialist (CTS) or equivalent, proven experience as an AV Engineer or in a similar role, and in-depth knowledge of audio-visual equipment, standards, and best practices. The ideal candidate will possess strong technical and problem-solving skills, excellent communication and interpersonal skills, the ability to work independently and collaboratively in a team, and proficiency in audio and video editing software may be beneficial. This position requires you to work 6 days a week and will be based in New Delhi, India.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Network Engineer, you will play a critical role in ensuring the reliability, performance, and quality of our network infrastructure and associated software systems. You will participate in the formulation of comprehensive test plans and test cases to ensure the functionality, performance, and security of network-related software, protocols, applications, etc. while ensuring robust Software Quality Engineering practices within the team. This position involves a blend of network engineering, software quality assurance, and technical support to maintain the stability and integrity of our SQA network environments. You will collaborate with a skilled team of software, firmware, and hardware engineers in the development of our Q-SYS platform, a rapidly advancing, award-winning software, and hardware platform focused on cutting-edge audio, video, and control products. This role is based in Bangalore, India. QSC operates at the intersection of innovative technology and captivating audio-visual experiences. For over 50 years, QSC has been a pioneer in developing technology and solutions that enable immersive cinema, audio for live performances, themed entertainment, digital collaboration, and meeting experiences for global customers and partners. Joining the QSC team means engaging in a challenging, collaborative, enjoyable, and innovative environment where team members are encouraged to take ownership, think creatively, and explore possibilities. The culture at QSC is informal yet dynamic, with cross-functional teams collaborating to create memorable audio-visual experiences that bring joy to people worldwide. At QSC, fun and hard work are interconnected, allowing you to make a significant impact on how people experience movies, meetings, presentations, live performances, and more. Responsibilities: - Possess a Bachelor's degree in Computer Science, Information Technology, or a related field along with relevant certifications (e.g., CCNA, CCNP, CCIE, CompTIA Network+). - Demonstrate at least 3-5 years of hands-on network engineering experience. - Have a deep understanding of networking protocols such as IPSEC, HSRP, BGP, OSPF, 802.11, QoS, and a solid grasp of the OSI or TCP/IP model. - Exhibit strong knowledge in network security best practices and proficiency in using network diagnostic tools. - Showcase excellent problem-solving skills and the ability to thrive in a fast-paced environment. - Possess strong communication skills to collaborate with diverse teams and effectively articulate complex technical issues. - Ability to devise innovative solutions to complex problems and experience in qualifying audio systems, video systems, meeting room solutions, or network equipment is highly desirable. - Provide Level-2/3 support and troubleshooting to resolve issues, and familiarity with scripting and automation tools for network tasks (e.g., Python) is highly desirable. Qualifications: - Oversee the design, implementation, and maintenance of network infrastructure, including routers, switches, firewalls, and associated software systems. - Analyze network performance data and troubleshoot issues, collaborating closely with cross-functional teams to optimize network performance and reliability. - Develop and implement network/security-related software test cases and automated tests as part of the Q-SYS software development team. - Take ownership of your lab infrastructure and assist in leading engineers on assigned projects. - Collaborate with the development team to troubleshoot and debug intricate software issues and work effectively with globally distributed teams in a cooperative environment.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

A Career at HARMAN Automotive At HARMAN Automotive, you will have the opportunity to engineer audio systems and integrated technology platforms that enhance the driving experience. You will collaborate with a global, multi-disciplinary team to combine ingenuity, in-depth research, and design and engineering excellence to advance in-vehicle infotainment, safety, efficiency, and enjoyment. This role will provide you with the keys to fast-track your career within a dynamic and innovative environment. Acoustic Engineering Technologist Role As an Acoustic Engineering Technologist at HARMAN Automotive, you will play a crucial role in the design, development, and tuning of new audio systems for cars. Leveraging Harman's brand technology leadership, you will apply brand technologies into cars to create world-class automotive audio systems. Your responsibilities will involve supporting acoustic engineers in sound tuning, verifying components and software, creating necessary deliveries, maintaining acoustic laboratories, preparing technical reports, and supporting departmental initiatives. Your role will contribute to the creation of best-in-class sound systems for multiple OEMs. Requirements for Success To be successful in this role, you should possess a minimum Bachelor's Degree in Engineering, Acoustics, or Music Production/Technology. Detailed knowledge of acoustic theory, sound reproduction, and sound system tuning is highly preferred. A passion for acoustics and sound reproduction, along with strong problem-solving and communication skills, are essential. Fluency in English is required, and bonus points if you have experience in product development, audio tools, loudspeaker design, or conversational knowledge in Indian languages. What We Offer At HARMAN, we provide a flexible work environment with opportunities for full-time remote work globally. You will have access to employee discounts on Harman and Samsung products, extensive training through HARMAN University, competitive wellness benefits, tuition reimbursement, and employee recognition programs. We foster an inclusive and diverse work environment that encourages professional and personal development, making you feel welcomed, valued, and empowered. Join HARMAN Today If you are ready to be part of a team that unleashes next-level technology and creates extraordinary experiences across automotive, lifestyle, and digital transformation solutions, then join our talent community today. HARMAN is dedicated to innovation and making a lasting impact in the world through cutting-edge technologies and a supportive culture that celebrates uniqueness and continuous learning.,

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