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7.0 - 12.0 years

10 - 20 Lacs

Nagpur

Work from Office

Dear Candidate, We are hiring for MS Teams Administrator role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: PRIMARY RESPONSIBILITIES: Experience on Teams Enterprise Voice and VOIP experience is must. Experience in Teams with Enterprise Voice, gateways, trunks, voice resiliency and Voice Routing. Experience on AudioCodes Gateways. Experience on Teams Direct Routing. Experience on Teams Audio Conferencing. Experience on AudioCodes/Downstream SBCs Upgrading, configuring, and migrating Voice to Teams. Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS support. Knowledge on voice interoperability to PSTN, QoS implementation for conference and other applications. Experience integrating Teams with 3rd party telephony environment. Good knowledge on the working for SBA, SBC, certificates, and SBC updates. Experience in Teams Enterprise Voice troubleshooting (Gateways, SBAs, and complex voice call issues). Experience on Teams PowerShell. Experience on Teams Call quality dashboard. Knowledge on Device management - Phone system and device firmware update. Knowledge on (1.) Incident Management & Change Management (Planning & Execution). On - call Escalation. Process adherence & Security compliance. KB preparation and review, Knowledge sharing & documentation. Root cause analysis / Problem Management Capacity / Architectural Management. SLA compliance for tickets. PROFESSIONAL SKILL REQUIREMENT Ability to work in large teams and manage project milestones Excellent communications, presentation, and Problem-solving skills Ability to develop requirements based on client inputs Ability to work effectively in a remote, virtual, global environment. To provide support for on call escalations and doing root cause analysis of given issue To independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requirements and company policies Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

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4.0 - 13.0 years

0 - 20 Lacs

Noida, Chennai, Bengaluru

Work from Office

MS Teams with Enterprise Voice Expert Experience : 7 to 15 years Job Description MS Teams expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams Voice. Implementation and support experience specifically in the area of MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical Desire to be hands-on and in the field of designing and implementing the MS Teams solution. PRIMARY RESPONSIBILITIES Responsible for migrating user base from Zoom Telephony to MS Teams 7 to 15 years’ experience on Microsoft Teams with Enterprise Voice is must. Experience on AudioCodes Gateways/Downstream SBCs Upgrading, installing, configuring, designing, and migrating Voice from PBX to MSTeams Experience and Knowledge on MS Teams Direct routing for Enterprise Voice and SIP Trunk Integrations. Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS. Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment. Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc. Knowledge of Microsoft Teams Endpoints and Physical Phone OEMs (AudioCodes/Yealink) Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy Understanding of resource groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods. Good knowledge on Active Directory & Domain Services, Certificate Authority Knowledge on Windows, PowerShell and Powershell Scripting Knowledge on ITIL and Change management. PROFESSIONAL SKILL REQUIREMENT Ability to work in large teams and manage project milestones Excellent communications, presentation, and Problem solving skills Ability to develop requirements based on client inputs Ability to work effectively in a remote, virtual, global environment.

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2.0 - 3.0 years

4 - 8 Lacs

Chennai

Work from Office

Dear Candidates, Greetings!! We are hiring for one of the Globalized Service Based MNC that specializes into Infrastructure Services, Training, and Consulting. Job Type: FTE Job Role:- AV Engineer Experience:2 to 3 Years Location: Chennai Work Mode: Work from office Notice Period: Immediate to 30 days Budget: As Per Market Standards Mandatory Skills:-AV Installations, Audio Conferencing, Vedio Conferencing Interested candidates can share their updated resume on Gurpreet@selectiveglobalsearch.com

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4.0 - 13.0 years

0 - 24 Lacs

Noida, Chennai, Bengaluru

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Work Experience: 7 to 15 years Certifications: ITIL and Cisco Voice related certification Significant exposure/familiarity with the following: People Management and Operations Management Presentation skills for delivery operations Customer handling and escalation handling Multiple teams, technologies and customer’s support Must have collaboration products hands-on experience on technical side: Like - Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Voice Gateways/CUBE, Expressways and MRA, IM and Presence, Jabber Basic knowledge of Routers, Switches, UCS, vCenter, Data Center operations etc. Required Skills Manage customers and operations as per agreed SLAs Track monthly billing status and ensure to receive timely approvals from customers Knowledge of IT operations including Audits, Risk and Compliance etc. Intermediate level of experience in handling Cisco IP Telephony Network Infrastructure. Good knowledge of call routing and media resources. Good understanding of voice protocols and signaling: H323, SIP (mandatory), MGCP, SCCP Basics knowledge on key networking concepts- RTP/RTCP, DNS, LDAP, DHCP, NTP, TCP/UDP, Basic knowledge of Unified Communication Licensing and certificates. Must possess solid communication skills: Build client relations (e.g., establish productive and reciprocal relationships with ROS Team, Customers, Partners, and other stakeholders) Professional & concise (written & verbal) Self-Motivated: Perform daily, monthly and quarterly activities with limited supervision Provides guidance and mentoring to first level reporting managers and teams

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6.0 - 8.0 years

17 - 22 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Audio DSP Developer "“ Lead Engineer, Senior Qualcomm is a pioneering designer and developer of silicon and software for the consumer electronics market and a global leader in wireless technology. We are looking for DSP Software engineers based at our Bangalore site. The role of the Embedded Software Engineer is to design, develop and test embedded software for Qualcomm"™s wireless chips, focusing on HiFi DSP and other DSPs. Working as part of a team, you will work on Audio Codecs, general DSP signal processing blocks, MATLAB simulations, DSP frameworks and applications, integrating algorithms into the DSP framework and developing test scenarios and debugging problems. Some of the software development may be in assembly, but various other parts of the system use C. Various tools/programs are used on PCs for debugging/testing and emulating host processor functionality. These are written in a variety of languages including C, C++, Python, MATLAB etc. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. "¢ 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Key Responsibilities: Production quality embedded DSP software for Qualcomm for Voice and Music products Problem solving, troubleshooting, and fixing Bugs Providing support for customer issues/requirements to application engineers Providing input to project planning and timescales Creation of engineering documentation Development of Qualcomm intellectual property and submission of patent applications. 6-8 years of relevant industry work experience. Proven experience of writing efficient C code for resource constrained systems Knowledge of Audio/voice encoder formats - MP3, AAC, SBC, LC3, WMA, AC3, SBC, FLAC, AMR etc. Experience in Digital Audio formats like PCM, I2S, SPDIF etc Extensive hands-on experience with Audio DSP development on embedded systems. Enthusiasm for solving interesting problems, and excellent trouble shooting and analytical skills that can be applied to resolve potential system issues Highly professional and flexible, with the ability to deliver high quality work on tight schedules Eager to learn, self-motivated, independent, proactive, and able to work effectively in a team Effective verbal and written communication skills

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8 - 11 years

12 - 18 Lacs

Bengaluru

Work from Office

Hiring AV Engineer responsible for: Expert in AV solution designing. Addressing product Queries & Enquiries, Product Support. Training to support team and the Dealers & Channel partners for new product updates and new technology in the region. Required Candidate profile 8+ year Experience in Solution design, Training, Pre-sales. Programming and configuration of complete Audio/Video Systems like Crestron, Polycom or Extron. Audio visual Pre Sales & Post sales support.

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