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Operations Intern Unacademy

0.0 - 2.0 years

6 - 12 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: NPS Calling: Conduct Net Promoter Score (NPS) calls to gather feedback from users. Document responses accurately and analyze feedback trends. Maintain professionalism and ensure a positive interaction with customers. Audio & Video Auditing: Review and assess audio and video content for quality and compliance. Identify and report inconsistencies or issues in content. Work closely with relevant teams to improve content standards. Who Can Apply Strong communication and interpersonal skills. Attention to detail and ability to follow structured processes. Comfortable making calls and interacting with customers. Basic understanding of audio/video quality assessment is a plus....

Posted 3 months ago

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