About Us Atulaya Healthcare is a leading chain of advanced diagnostic and imaging centers across North India. We are committed to providing world-class healthcare services with compassion and precision. To strengthen our team, we are looking for dynamic and customer-oriented Call Center Executives who can serve as the first point of contact for our patients. Key Responsibilities Handle inbound and outbound calls professionally. Provide accurate information about services, packages, and appointments. Schedule, confirm, and follow up on patient bookings. Address patient queries, concerns, and escalate issues when required. Maintain call records and update patient details in the system. Achieve call handling and service quality targets. Requirements Minimum qualification: Graduate (any stream). Excellent communication skills in English and Hindi (knowledge of Punjabi/Kashmiri will be an added advantage). Good listening skills, patience, and empathy. Basic computer knowledge (MS Office, CRM systems). Prior experience in healthcare call centers or customer service will be preferred. What We Offer Competitive salary with performance-based incentives. Growth opportunities in a fast-expanding healthcare organization. Training and development to enhance skills. A supportive and professional work environment. Job Type: Permanent Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person
About Us Atulaya Healthcare is a leading chain of advanced diagnostic and imaging centers across North India. We are committed to providing world-class healthcare services with compassion and precision. To strengthen our team, we are looking for dynamic and customer-oriented Call Center Executives who can serve as the first point of contact for our patients. Key Responsibilities Handle inbound and outbound calls professionally. Provide accurate information about services, packages, and appointments. Schedule, confirm, and follow up on patient bookings. Address patient queries, concerns, and escalate issues when required. Maintain call records and update patient details in the system. Achieve call handling and service quality targets. Requirements Minimum qualification: Graduate (any stream). Excellent communication skills in English and Hindi (knowledge of Punjabi/Kashmiri will be an added advantage). Good listening skills, patience, and empathy. Basic computer knowledge (MS Office, CRM systems). Prior experience in healthcare call centers or customer service will be preferred. What We Offer Competitive salary with performance-based incentives. Growth opportunities in a fast-expanding healthcare organization. Training and development to enhance skills. A supportive and professional work environment. Job Type: Permanent Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person
About Us Atulaya Healthcare is a leading chain of advanced diagnostic and imaging centers across North India. We are committed to providing world-class healthcare services with compassion and precision. To strengthen our team, we are looking for dynamic and customer-oriented Call Center Executives who can serve as the first point of contact for our patients. Key Responsibilities Handle inbound and outbound calls professionally. Provide accurate information about services, packages, and appointments. Schedule, confirm, and follow up on patient bookings. Address patient queries, concerns, and escalate issues when required. Maintain call records and update patient details in the system. Achieve call handling and service quality targets. Requirements Minimum qualification: Graduate (any stream). Excellent communication skills in English and Hindi (knowledge of Punjabi/Kashmiri will be an added advantage). Good listening skills, patience, and empathy. Basic computer knowledge (MS Office, CRM systems). Prior experience in healthcare call centers or customer service will be preferred. What We Offer Competitive salary with performance-based incentives. Growth opportunities in a fast-expanding healthcare organization. Training and development to enhance skills. A supportive and professional work environment. Job Type: Permanent Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person