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10.0 - 15.0 years
7 - 12 Lacs
Noida
Work from Office
Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targete...
Posted 4 months ago
8.0 - 13.0 years
6 - 11 Lacs
Chennai
Work from Office
Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targete...
Posted 4 months ago
8.0 - 13.0 years
10 - 18 Lacs
Noida
Work from Office
Key Responsibilities : Oversee daily operations across multiple teams to ensure seamless delivery and adherence to client SLAs. Manage, mentor, and lead team leaders and their respective teams, fostering a high-performance culture. Own the work allocation process to ensure balanced workloads and optimal utilization of resources. Monitor performance metrics, generate reports, and implement improvement strategies where needed. Collaborate with cross-functional teams to drive efficiency, productivity, and quality outcomes. Identify operational bottlenecks and propose corrective actions. Handle client communication and ensure client satisfaction. Implement and drive continuous improvement initia...
Posted 4 months ago
6.0 - 11.0 years
8 - 18 Lacs
Noida
Hybrid
Responsibilities: Manage Talent engagement across the employee lifecycle. Define Employee Value Proposition (EVP) and drive culture change through an engagement framework. Successfully monitor the pulse of the employees to ensure a high level of employee engagement. Conducting regular employee roundtables: 1-on-1 meetings with employees, Monthly managers Meet, skip level meetings and open houses. Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees. Deliver core HR programs at a scale that support employee and manager capability, best-in-class performance management, and e...
Posted 4 months ago
2.0 - 7.0 years
4 - 7 Lacs
Navi Mumbai
Work from Office
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...
Posted 4 months ago
2.0 - 7.0 years
2 - 7 Lacs
Navi Mumbai, Maharashtra, India
On-site
Payroll-general Insurance Des-Team Leader Process-Outbound Sales 2 year of experience as Team Leader in a contact center on papers, (Loan, Credit Card /Insurance/Banking Sales Process Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory
Posted 4 months ago
2.0 - 7.0 years
2 - 7 Lacs
Thane, Maharashtra, India
On-site
Payroll-general Insurance Des-Team Leader Process-Outbound Sales 2 year of experience as Team Leader in a contact center on papers, (Loan, Credit Card /Insurance/Banking Sales Process Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory
Posted 4 months ago
1.0 - 6.0 years
4 - 8 Lacs
Hyderabad, Bengaluru
Work from Office
TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in Banking Process (Mandate) NOTE - Must Have Worked into Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 4 months ago
8.0 - 13.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Summary of essential job functions Dear Candidate, We are hiring Operations Manager role for our Hyderabad location. The manager plays a critical role in overseeing Team Leaders performance and development, driving operational efficiency, optimizing revenue, improving processes, and ensuring alignment with organizational goals through mentorship, KPI reviews, and strategic initiatives. Shift: Night shift only Minimum requirements (Education Qualification & Work Experience) Graduate with at least one year of experience in sales. Competency Requirements: [Technical & Behavioral] Ability to lead and motivate a sales team to achieve targets Skills to develop and execute sales strategies to drive...
Posted 4 months ago
8.0 - 13.0 years
12 - 16 Lacs
Thane, Navi Mumbai
Work from Office
• Managing all HR/ER Generalist activities at Factory & HO • Labour Welfare • HR Policies, Performance Management • Lead HR Operations • Drive engagement activities • Payroll data, Salaries & Bonus calculations incl PF ESIC • Regular Reporting & MIS Required Candidate profile - MBA / PG - 7 to 15 years in HR - MUST Have exp in working in a Plant/Factory - Good exp as an HR Generalist / HR Operations - Exp on Labour Laws, Appraisal, Policies - Good communication & attitude Perks and benefits Great opportunity to enter a growing organization
Posted 4 months ago
4.0 - 6.0 years
0 - 3 Lacs
Bengaluru
Remote
Job description Were Hiring: HR Business Partner (Bangalore | Work From Home) Location: Bangalore (Remote, must be based in Bangalore) Experience: 4–6 Years Preferred Candidate: Male Industry: IT Services | Consulting | Staffing Are you a people-first HR professional who thrives in dynamic environments? We're looking for an experienced HR Business Partner (HRBP) to join our team and be a strategic force in managing the entire employee lifecycle—from hire to retire. About the Role: As an HRBP, you'll play a key role in aligning HR strategies with business objectives. You’ll collaborate with leaders, drive HR initiatives, and ensure our talent strategy supports business success. Key Responsibi...
Posted 4 months ago
5.0 - 9.0 years
10 - 14 Lacs
Pune
Work from Office
Should be able to manage a large team and responsible to deliver client mandated KPI that include TAT and accuracy. People Management, Workforce planning, Shrinkage / Absenteeism management, Attrition management, People development. Compliance to internal and external Audit requirement. Ensure timely update of incentive and NSA.Data analysis, client managementEffective communication. Should be able handle high pressure operations team. Qualifications Graduate Job Location
Posted 4 months ago
2.0 - 5.0 years
4 - 6 Lacs
Kochi
Work from Office
Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manageblue-collar manpower across multiple locations. The role involves overseeing thelife cycle of manpower, ensuring smooth operations related to attendance,attrition, and absenteeism management, while enhancing employee engagementand handling grievances. The successful candidate will be responsible formanaging payroll queries, incentive calculations, and data reporting tostakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring c...
Posted 4 months ago
7.0 - 10.0 years
8 - 10 Lacs
Hyderabad
Hybrid
Job Title: Workforce Management (WFM) Analyst Location: Hyderabad - Hybrid About the Role We are seeking a data-driven and strategic Workforce Management Analyst to join our team. The ideal candidate will play a key role in optimizing staffing, improving operational efficiency, and ensuring service level objectives are consistently met. This role requires strong analytical skills, cross-functional collaboration, and a deep understanding of workforce planning principles. Key Responsibilities Staff Scheduling & Planning Create and manage agent schedules based on workload forecasts and business needs. Factor in planned and unplanned shrinkage to optimize staffing coverage. Recommend cost-effici...
Posted 4 months ago
2.0 - 5.0 years
3 - 6 Lacs
Bareilly
Work from Office
Role & responsibilities of HRBP Performing end to end recruitment process at zonal level. Responsible for complete recruitment process from sourcing till on-boarding of candidates. Sourcing of candidates through Job Portals, professional sites, networking, head hunting, Employee References and Self-Data Bank. Arranging & conducting Interviews/Initial screening of the candidates Maintaining the recruitment database and reporting to the HOD on a regular basis as per requirement. Coordination with the operation team and find out the training need and arrange training programs. Responsible for handling all the Exit formalities including full and final settlement of the left employees. Ensuring 1...
Posted 4 months ago
2.0 - 6.0 years
3 - 6 Lacs
Thanjavur
Work from Office
Human Resources Business Partner: Performing end to end recruitment process at zonal level. Responsible for complete recruitment process from sourcing till on-boarding of candidates. Sourcing of candidates through Job Portals, professional sites, networking, head hunting, Employee References and Self-Data Bank. Arranging & conducting Interviews/Initial screening of the candidates Maintaining the recruitment database and reporting to the HOD on a regular basis as per requirement. Coordination with the operation team and find out the training need and arrange training programs. Responsible for handling all the Exit formalities including full and final settlement of the left employees. Ensuring...
Posted 4 months ago
4.0 - 6.0 years
4 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Experience in GPTW Certification and its renewal Support on ESAT analysis Support retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee vol...
Posted 4 months ago
4.0 - 6.0 years
4 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Experience in GPTW Certification and its renewal Support on ESAT analysis Support retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee vol...
Posted 4 months ago
3.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
Senior Human Resource Executive Location: Viman Nagar, Pune Experience: 4-5 years Industry: [IT/Digital Marketing] Employment Type: Full-time HIRING IMMEDIATE JOINERS ONLY About the Role: We are seeking an experienced HR Executive to oversee and enhance various HR functions, including recruitment, onboarding, employee relations, performance management, and payroll. The ideal candidate will be proactive, people-centric, and skilled at developing HR strategies to support business objectives. Key Responsibilities: Talent Acquisition & Onboarding Manage the end-to-end recruitment process, from sourcing to hiring. Design and implement effective onboarding programs to ensure seamless integration o...
Posted 4 months ago
15.0 - 18.0 years
16 - 18 Lacs
Hyderabad
Work from Office
Human Resources (HR) Roles and Responsibilities Develop and implement effective HR strategies to drive business growth and employee engagement. Manage talent acquisition, retention, and performance management processes to ensure high-performing teams. Foster strong relationships with employees at all levels through open communication channels and fair treatment practices. Ensure compliance with company policies, labor laws, and regulatory requirements while maintaining confidentiality when necessary. Analyze data to identify trends and areas for improvement in HR operations. Desired Candidate Profile 15-18 years of experience in an HR leadership role within the Education industry or similar ...
Posted 4 months ago
5.0 - 10.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Position: Assistant Manager / Dy. Manager - Required (Asst. Manager - Dy. Manager) level candidate for Renowned MNC Company in Bangalore.(TP) Experience: 5-10 years in Business Excellence and Integrated Management Systems. Job Description : Ensure all activities related to IMS is within timeline. Ensuring and implementation of management review meetings process inline with various management systems requirement. Organizing Business Excellence Apex Council meeting on monthly basis. Capability Development of people. Effective Communication Skill. Secure & Safeguard People. Knowledge in Business Excellence Model. Knowledge in Integrated Management System. Inbound/ out bound voice Experience. Ma...
Posted 4 months ago
8.0 - 13.0 years
12 - 17 Lacs
Thane, Navi Mumbai
Work from Office
• Managing all HR Generalist activities at Factory & HO • HR Policies, Performance Management • Lead HR Operations & talent management • Drive engagement activities • Payroll data, Salaries & Bonus calculations incl PF ESIC • Regular Reporting & MIS Required Candidate profile - MBA / PG in HR - 7 to 15 years in HR - MUST Have exp in any manufacturing org - Good exp as an HR Generalist / HR Operations - Exp on Labour Laws, Appraisal, Policies - Good communication & attitude Perks and benefits Great opportunity to enter a growing organization
Posted 4 months ago
8.0 - 13.0 years
12 - 17 Lacs
Gurugram
Work from Office
1. Hiring for Senior team lead for Leading PMS. 2. Defining KRA / KPI of each personnel with department heads. 3. Monthly KRA review and compile the result sheet monthly, 4. Exp of social and IATF audits handling MBA regular must. Required Candidate profile 4. Quarterly / Half yearly / Yearly reviews yearly reviews to track the progress against the defined KRA’s / KPI’s. 5. Induction & onboarding, Process offer letter, appointment letter etc.
Posted 4 months ago
5.0 - 10.0 years
4 - 7 Lacs
Bengaluru
Work from Office
1. Recruitment & Talent Acquisition Manpower planning (by location & role: PTs, sales, etc.) Writing JDs, sourcing profiles (online/offline), and shortlisting Walk-in drives (especially for trainers & execs) Coordination of interviews and trial sessions (especially PTs and coaches) Offer rollouts, salary negotiation, and onboarding coordination 2. Employee Onboarding Pre-joining formalities (documents, ID verification, contracts) Orientation & induction (company culture, SOPs, policies, tools) Assigning mentors/buddies (especially for junior roles) Issuing uniforms, access cards, and introducing to departments 3. Attendance & Payroll Management Daily attendance monitoring (including shift & ...
Posted 4 months ago
5.0 - 10.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
Designation: - Senior Team Leader Role: - Handling the Customer Service Team TO Handle the insurance escalation process of inbound calls Excellent communication skills. teamhandling Required Candidate profile Designation: - Senior Team Leader Role: - Handling the Customer Service Team Week-Off: - 2 Rotational Week-off Age Criteria: - 25 TO 37 Interested, can connect Ruhi @ 9113961458
Posted 4 months ago
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