2210 Attrition Jobs - Page 9

Job Description Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI mod...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Location: Navi Mumbai Education: Graduate Shifts: US Shifts Experience mandate : Payer Side Role Overview: We are looking for an experienced Team Lead with strong expertise in the US Healthcare Payer Side. The ideal candidate should have hands-on experience in Claim Adjudication, RCM, Denials, and Claim Processing, along with proven team-handling capabilities and strong analytical skills. Key Responsibilities: Lead, manage, and mentor a team working on US Healthcare Payer processes. Oversee day-to-day operations including Claim Adjudication, Denials Management, RCM, and Claim Processing. Ensure delivery as per defined SLA, TAT, and quality benchmarks. Monitor and control team KRA & KPI such ...

Gallagher is hiring HR Ops\TA, AM\DM Ops, WFM & Trainers HR Associate (3 months - Contract) Location - Chandigarh Experience - fresher - 1 year Shift - General Shift Skills: - Scanning and uploading documents on the system - MS Excell - Good Communication Skills Executive Assistant Location - Pune, Bangalore, Noida, Gurgaon Experience - 4+ years Shift - Rotational shift (candidate should be flexible for different shift timings as per business needs) Skills - Calendar Management - Meeting management, travel management, MIS report, stakeholder management. - Excellent Communication - Power BI, MS Excell, MS Office Assistant Manager Treasury Department - Experience - 7+ - Shift - US Shift - Skil...

Hi Jobseekers Greetings from Shiningstars Job Title: Team Leader Operations (B2B Sales Experience Mandatory) Location: Lucknow Experience Required: 3 - 5 Years (Minimum 1 Years as Team Leader On Paper Mandatory) Education: Graduate Mandatory Package: 4.50 LPA Languages: English & Hindi Mandatory Eligibility Criteria Graduate Mandatory. 3-5 years relevant experience. Minimum 1 year on-paper TL experience Mandatory. Experience in B2B sales is Mandatory. Key Responsibilities Lead and manage a team to achieve KPIs. Ensure smooth workflow and operational efficiency. Handle customer/process escalations with ownership. Conduct coaching, feedback, and performance reviews. Monitor key metrics: Attrit...

Role & responsibilities Experience in handling team management Responsible for maintaining SLA and Key metrics like AHT , CSAT Experience in International Banking Process or Payment process Responsible for maintaining daily shrinkage and attrition Responsible for maintaining reports and client management Preferred candidate profile Min 3-4 years in International voice process Comfortable working for night shifts Excellent communication skills

Job Description: Team Leader Insurance (Policy Servicing & Payout Services) Job Summary The Team Leader – Insurance (Policy Servicing & Payout Services) is responsible for managing a team that handles end-to-end policy servicing and payout processes. This role ensures accurate policy updates, timely claim settlements, compliance with regulatory standards, and exceptional customer service. The Team Leader provides guidance, monitors performance, and drives operational excellence in servicing and payout functions. Key Responsibilities Supervise and guide the team in processing policy changes, endorsements, renewals, and cancellations. Ensure accurate and timely handling of payout services incl...

Roles and Responsibilities : Manage day-to-day operations of BPO/Call Centre, ensuring efficient use of resources and meeting customer expectations. Oversee budgeting, forecasting, and financial planning to achieve business objectives. Develop strategies to reduce attrition rates through effective employee engagement initiatives. Analyze CSAT data to identify areas for improvement in customer service delivery. Job Requirements : 15-25 years of experience in BPO/Call Centre industry with a focus on operations management. Strong understanding of finance principles, including budgeting and forecasting. Proven track record in reducing attrition rates through people development programs.

Assistant Manager Operation Domestic Voice Process-Diversity profile only-Female Min 1 yr exp as AM on paper SLA, AHT, Attrition, Shrinkage,CSAT Call/WhatsApp cv to Neha 8287267407 Required Candidate profile Call/WhatsApp cv to Neha 8287267407 Work From Office-Lucknow only not for Delhi/NCR.Apply those who can relocate in Lucknow Diversity profile only-Female

Hiring or Team Leader - BPO *Graduation mandatory *Min 1yr prior TL Exp mandatory in BPO *Excellent with TL Metrics *Sales exp/knowledge added advantage *Excellent verbal skillls in English *Salary upto 5 LPA *Immediate joining *Walkin interview Provident fund Health insurance

Total 3yrs out of this 1yr TL exp ON PAPER, Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Kolkata No position in Gurgaon and Hyderabad those wo can relocate to Kolkata can also apply Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Position/Title: Manager - Human Resource Business Partner Location: Hyderabad Department: Human Resources Employment type: FTE Experience: 10 years Qualification: Graduate/Post Graduate Shifts (if any): 11 am onwards (Candidate should be flexible to work as per business requirement) About Aeries: Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with ...

JD: Lead and manage an outbound B2B telesales team to drive targets, improve conversions, ensure call quality, analyze performance, support hiring/training, and coordinate with teams. Requires B2B telesales experience, leadership skills, and CRM

Roles and Responsibilities Manage a team of agents to achieve sales targets through effective coaching, training, and performance evaluation. Develop and implement strategies to reduce shrinkage, attrition, and improve overall team productivity. Ensure timely resolution of customer complaints and maintain high levels of CSAT (Customer Satisfaction). Monitor KPIs such as AHT, TAT, SLA, KPI, and KRA to optimize BPO operations for e-commerce clients. Collaborate with cross-functional teams to drive business growth through innovative solutions. Desired Candidate Profile 4-9 years of experience in BPO industry with expertise in team handling, team coaching, and team motivation. Proven track recor...

Location: Navi Mumbai Education: Graduate Shifts: 5 rotational working days with 2 rotational off. Roles & Responsibility: Should have experience into US Healthcare Chat operations or any other customer centric domain. Helping agents to resolve queries regarding transport. Monitor team performance against KPIs such as AHT, Quality, CSAT, and TAT. Lead a team of chat associates supporting US healthcare clients (payer or provider process). Handle escalations and provide timely resolution in compliance with client expectations. Prepare daily/weekly/monthly reports on team performance and present them to management. Experience in Chat / Non-Voice process in a healthcare BPO or any operations. Pe...

Total 3 yrs out of this 1yr TL exp ON PAPER, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English Perks and benefits PF & ESIC plus Good Leave policy

- Team Handling / SLA Management / KRA-KPI Management - Quality Management - US BFSI experience Mandatory - pls CALL / WATSAPP Anuj - 8249759636 for more details.

Role & responsibilities 1. Team Leadership & Performance Management: Supervise, coach, and mentor a team of sales agents to achieve sales targets and KPIs. Monitor daily sales performance and provide actionable feedback for improvement. Conduct regular team meetings, training, and one-on-one coaching sessions. 2. Sales Strategy & Execution: Drive revenue growth by implementing sales strategies and best practices. Ensure the team follows sales scripts, objection handling techniques, and upselling methods. Analyse sales trends and provide insights to improve conversion rates. 3. Customer Engagement & Service Excellence: Ensure high-quality customer interactions and satisfaction levels. Handle ...

We are looking for a highly skilled and experienced HR Business Partner Manager to join our team. The ideal candidate will have 2-5 years of experience in the field. Roles and Responsibility Develop and implement effective recruitment strategies to attract top talent. Manage and maintain relationships with clients, vendors, and other stakeholders. Provide guidance and support to employees on HR-related matters. Analyze data and metrics to inform business decisions. Collaborate with cross-functional teams to drive business growth. Ensure compliance with company policies and procedures. Job Requirements Strong knowledge of HR principles, practices, and laws. Excellent communication, interperso...

1. Team Leadership & Supervision Manage, motivate, and guide a team of telesales agents. Set clear performance expectations and daily/weekly targets. Lead by exampledemonstrate best practices in sales calls. 2. Performance Monitoring & Reporting Track individual and team KPIs (call volume, conversion rate, revenue, etc.). Analyze call results and sales data to identify trends and improvement areas. Prepare performance reports for management. 3. Coaching & Training Conduct regular coaching sessions and one-on-one feedback meetings. Provide continuous training on product knowledge, sales techniques, and call handling. Support new hires during onboarding and ramp-up periods. 4. Quality Assuranc...

Work location :Hyderabad TL/DM/AM 4+ yrs exp req in INTERNATIONAL VOICE process and 2 YRs as TL/AM/DM on papers For more details reach me 9902419093

The position you are applying for is in a Variable Agency category at Niva Bupa Health Insurance Company. As an Agency Business Manager at Niva Bupa, your main purpose is to recruit key advisors, activate agents, train advisors, drive business promotion activities, enable digital platforms, and support advisors in developing business in the local market. Your role also involves motivating advisors to achieve rewards and recognition, driving the development of agency business in the location, focusing on business achievement, and implementing the digital agenda to ensure quality of business. - Recruit key advisors - Activate agents - Train advisors - Drive business promotion activities - Enab...