2210 Attrition Jobs - Page 8

Team Leader with 1+ year experience needed to manage reps, hit targets, and improve KPIs (attrition, CSAT, AHT). Must be open to a 5-days working 2 week offs Must have worked in international on paper for 1 year call HR : 7067938948

We're Hiring: Team Leader Sales | B2B | Escalation | BPO / E-commerce Location: Bengaluru Salary: Upto 7 LPA (based on last drawn) Hello Job Professionals! Greetings of the day! Are you a dynamic leader with a passion for driving sales performance? Join a leading multinational BPO and take charge as a Sales Team Leader! Role Overview We're seeking an energetic and result-driven Team Leader with strong expertise in E-commerce BPO operations. If you excel at coaching teams, achieving targets, and improving performancethis is the perfect opportunity for you! Key Requirements Bachelors Degree. 3+ years of overall experience in the BPO E-commerce domain. 1+ year as a Sales &Escalation Team Leader...

Position: Team Leader Outbound Tele calling (Lead Generation, Campaign Management and end to end order fulfilment). Job Description Team Leader To generate business for Tata Tele Business services through Cold call / raw / open market data calling. Location: silk board area, Bangalore Reporting To: Call Center Manager / Regional Demand Generation Lead (TTBS) Role Overview: The Team Leader will be responsible for driving outbound telecalling operations for lead generation, appointment setting, and cold calling campaigns. This role involves end-to-end campaign execution, data and dialer strategy, performance monitoring, and people management to ensure achievement of business targets. Key Respo...

We're Hiring: Team Leader Sales | B2B | BPO / E-commerce Location: Lucknow Salary: Upto 4.5 LPA (based on last drawn) Hello Job Professionals! Greetings of the day! Are you a dynamic leader with a passion for driving sales performance? Join a leading multinational BPO and take charge as a Sales Team Leader! Role Overview Were seeking an energetic and result-driven Team Leader with strong expertise in E-commerce BPO operations. If you excel at coaching teams, achieving targets, and improving performancethis is the perfect opportunity for you! Key Requirements Bachelors Degree. 3+ years of overall experience in the BPO E-commerce domain. 1+ year as a Sales Team Leader in a BPO setup. Strong le...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities Identify, develop, streamline and/or improve Management metrics, business rules, processes and procedures Ensure Account Management reporting continuously provides adequate, timely and useful support and information that business policies, business rules, processes etc are operating efficiently and effectively and in-line with health care operations Assist in the facil...

We are hiring Team Leads for our International Banking processes in Concentrix. There are three different LOB openings across Collections, Voice, and Back Office operations . If you have strong leadership skills and experience in managing teams in international banking, we want to hear from you! Key Responsibilities: Lead and manage a team handling International Banking processes (Collections / Voice / Back Office). Monitor team performance, ensure SLA compliance, and maintain quality standards. Handle escalations and provide timely resolutions. Conduct team huddles, coaching sessions, and performance reviews. Drive process improvements and enhance customer experience. Ensure compliance with...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations. Role and Key Responsibilities: Responsible for providing day-to-day supervision to a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Impart effective coaching to direct reports, ensuring consistent high-performance delivery Identify performance related issues, develop an action plan for improvemen...

Hello Job Seekers, We are seeking a dynamic and experienced Team Lead to oversee our operations in Bangalore. Location: Bangalore Budget - Upto 5.9 LPA (English + Hindi ) ** On Paper experience as a Team lead in any customer service / Escalation process / Sales Team lead role for at least 1 year into BPO is a must. ** Role and Responsibilities: Oversee daily team operations and ensure productivity. Monitor and evaluate key performance metrics, including shrinkage, attrition, Average Handle Time (AHT), and customer satisfaction (CSAT), implementing improvements as needed. Provide coaching and support to team members to enhance their skills and performance. Ensure achievement of team goals and...

Hi Job Seekers, We are looking for an experienced Team Leader (Sales) to join our growing team in Lucknow. Experience: Minimum 3 years overall experience, including 1 year as a Team Leader Qualification: Graduate Salary: Up to 4.5 LPA Key Roles & Responsibilities Lead, motivate, and manage a team of sales executives to achieve daily/weekly/monthly targets. Monitor team performance and provide coaching, feedback, and training where required. Analyze sales data and prepare performance reports. Manage team productivity, attendance, shrinkage, and attrition effectively. Conduct regular team meetings and sharing of best practices. Required Skills & Competencies Minimum 3 years of Overall experien...

Hi Jobseekers Greetings from Shining Stars Job Title: Team Leader Operations | Escalation & Sales (B2B) | E-commerce Location: Bangalore Experience Required: 3 - 5 Years (Minimum 1.5 Years as Team Leader on Paper Mandatory) Education: Graduate Mandatory Package for Escalation : 5.9LPA (Hike upon last drawn) Package for Sales (B2B): 07LPA (Hike upon last drawn) Languages: English & Hindi Mandatory Eligibility Criteria Graduate Mandatory. 3-5 years relevant experience. 1.5+ years on-paper TL experience Mandatory. E-commerce process experience preferred for Escalation Team Leader. B2B Sales experience preferred for Sales Team Leader. Key Responsibilities Lead and manage a team to achieve KPIs. ...

TEAM LEADER ( BANKING PROCESS ) Candidate Must have Exp in to Banking Process CTC UP TO - 8.5LPA Mandate - Need 1 + Yrs of Exp as a Team Lead in to International Banking Process ( Mandate) HYDERABAD OR BANGALORE 5 DAYS WORKING Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: Ankita@hiresquad.in Please share this opportunity with friends who are actively looking for jobs

Immediate Hiring for Team Leader Location-: Hyderabad Shift-: 24*7 Excellent Comms Skill Exp in International Banking Chat Process is must Performance Management / Knowledge of Attrition and Shrinkage calculation Call@9205503253 / 9953262467 Required Candidate profile Min 2 Yrs Experience as Team Leader in BPO in a Chat Support process Sal Upto 10 LPA + Inc Transport Provided Experience of International Banking Chat is mandatory Call@9953262467 / 9205503253

HR BUSINESS PARTNER ROLE HR BUSINESS PARTNER YEARS OF EXPERIENCE 3 years + PURPOSE OF THE ROLE As a HR business partner, the person would be responsible for driving execution of HR strategies and plans, process and policies related to recruitment, employee relations, and the associated learning and development requirements. The responsibilities also include driving efficiencies through productivity, enhanced employee engagement /experience and by institutionalizing processes as outlined by policies and by driving ownership within employee groups. BRIEF JD PLANNING AND BUDGETING Prepare HR key imperatives for the year covering individual plans for relevant HR processes, business requirements ...

Job description We are looking for a detail-oriented and proactive WFM Real Time Analyst to monitor live operations, support workforce scheduling, and ensure service levels are consistently met. The ideal candidate will be responsible for tracking agent activities in real time, responding to operational changes, and helping to optimize staffing to meet customer demands. Key Responsibilities: Monitor real-time performance metrics such as adherence, service levels, average handle time, and occupancy. Track agent availability, breaks, and schedule compliance during the shift. Provide immediate alerts and recommendations to team leads or supervisors in case of deviations. Coordinate with the sch...

Key Responsibilities: Lead and manage a high-performing collections team to achieve set targets. Develop and implement effective collection strategies. Collaborate with stakeholders to enhance operational efficiency. Monitor and analyze team performance metrics. Qualifications: Candidate should be graduate with minimum 4+ years of hands-on experience in collections within the banking domain. Proven leadership skills with the ability to drive results. Strong analytical and problem-solving capabilities. Perks. Lucrative incentives Health insurance benefits Contact- HR -9911015496-Only WhatsApp

manages a team of customer service or support agents to meet performance targets and maintain quality standards. Key responsibilities include monitoring daily operations and KPIs, providing coaching and training, handling escalated customer issues

Shaadi.com hiring for Team Leader - Lucknow Location Role As a Team leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Oper...

Strong in Sales Operations & Operational Metrics.Healthcare experience is a plus.Proven leadership & ability to drive sales targets Role & responsibilities.

Greetings from TCS BPS!! Job Summary: Process: Insurance - TL Location: Pune Mandate skill needed Should be having experience into Insurance domain from International back ground. Should be having very good experience and knowledge on Shrinkage, SLA, capacity planning, performance appraisal, this are the pointers needed to have in Team Leader. Shift - Have to be Flexible with shift time. Location - Pune Day's for working - 5 Interview - Virtual Interested candidates can also share updated cv to soumita.c1@tcs.com.

Candidate should be from Banking or Collections Voice background ( Mandatory) Roles and Responsibilities Manage a team of BPO professionals to achieve sales targets and customer satisfaction goals. Develop and implement effective strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Conduct regular training sessions for new joiners and existing team members to enhance their skills and knowledge. Desired Candidate Profile 3-8 years of experience in BPO industry with expertise in team handling, team leading, or similar roles. Bachelor's degree in any specialization . Proven t...

Candidate should be from Banking or Collections Voice background ( Mandatory) Roles and Responsibilities Manage a team of BPO professionals to achieve sales targets and customer satisfaction goals. Develop and implement effective strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Conduct regular training sessions for new joiners and existing team members to enhance their skills and knowledge. Desired Candidate Profile 3-8 years of experience in BPO industry with expertise in team handling, team leading, or similar roles. Bachelor's degree in any specialization . Proven t...

1. Team Leadership & Supervision Manage, motivate, and guide a team of telesales agents. Set clear performance expectations and daily/weekly targets. Lead by exampledemonstrate best practices in sales calls. 2. Performance Monitoring & Reporting Track individual and team KPIs (call volume, conversion rate, revenue, etc.). Analyze call results and sales data to identify trends and improvement areas. Prepare performance reports for management. 3. Coaching & Training Conduct regular coaching sessions and one-on-one feedback meetings. Provide continuous training on product knowledge, sales techniques, and call handling. Support new hires during onboarding and ramp-up periods. 4. Quality Assuranc...

Roles and Responsibilities: Manage a team of customer service representatives to achieve high levels of CSAT, AHT, and SLA performance. Conduct regular performance reviews and provide coaching to improve individual and team metrics such as shrinkage, attrition, KPIs, KRA's, TAT. Develop strategies to reduce shrinkage rates by identifying root causes and implementing effective solutions. Collaborate with stakeholders to set goals for the team and monitor progress towards achieving them. Job Requirements: 5-12 years of experience in BPO/Call Centre industry with expertise in performance management. Strong understanding of CSAT, AHT, SLA management principles. Excellent team handling skills wit...

Roles and Responsibilities Manage teams to achieve targets, ensuring high levels of customer satisfaction and service quality. Oversee daily operations, including rostering, scheduling, and team handling to meet SLA requirements. Develop and implement strategies to reduce shrinkage, attrition, and improve CSAT scores. Monitor key performance indicators (KPIs) such as AHT, TAT, KRA completion rates, and people management skills. Provide coaching and feedback to team members to enhance their performance. Contact HR: Yamanur K 9449900627 yamanurappa.kuri@teleperformancedibs.com

6 days working Day shifts Must have experience in sales insurance. Experience as a TL on papers is a must share your resume on bhumika.bhumika6@teleperformancedibs.com