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6.0 - 11.0 years
5 - 10 Lacs
Chennai
Work from Office
RCM & Denial Management - Hiring for Team Lead/Manager & Sr.Manager . For Healthcare - Revenue Cycle Management & Denail Management Experienced - Team Leads, Manager & Sr.Manager, Venue: HCLTech , AMB6, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - 600058, Tamil Nadu, India. Date: 27th May'25 Experience: 6 - 13yrs. Shift: US Shift (Night Shift) Work Location: Sholinganallur , 5 Days WFO(Strictly) KEY WORDS International call center, US Healthcare, RCM, Team Management, Quality management, Provider RCM, Experienc in Denials , Attrition and Shrinkage Control, Team motivation and engagement, Client calls ESSENTIAL RESPONSIBILITIES: Responsible for the day-to-day management of 15 25 front level agents Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations). Assist with attendance documentation, weekly timesheet validation and schedule adherence. Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements. Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers Timely response to emails SKILLS AND COMPETENCIES Proficiency in Microsoft Office (Excel and PPT) High proficiency in communication (Written and spoken) Focuses on delivering a positive customer experience. Proven leadership experience. Should be a team player. Ability to develop, lead and motivate a team. Ability to identify process improvement ideas for implementation Ability to provide and support a vision and direction. Proficiency to assemble, organize and sequence work. FORMAL EDUCATION AND EXPERIENCE Bachelors degree in any stream and progressive work experience in Healthcare RCM Minimum 1-2 year of experience as team leader Required relevant experience basis the roles Documents to be carried: 2 Copies of your updated resume 2 ID proof
Posted 3 weeks ago
5.0 - 9.0 years
5 - 10 Lacs
Chennai
Work from Office
Exclusive Walkin Drive - US Health care - Team Lead Date : 27th May 2025 Venue : HCL Tech, 104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076 POC : Sobiya JOB SUMMARY The Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance ESSENTIAL RESPONSIBILITIES : Responsible for the day-to-day management of 15 25 front level employees Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations). Assist with attendance documentation, weekly timesheet validation and schedule adherence. Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements. Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers Timely response to mails SKILLS AND COMPETENCIES Microsoft Office (Excel and PPT Preferred) High proficiency in communication (Written and spoken) Focuses on delivering a positive customer experience Proven leadership experience. Should be a team player. Ability to develop, lead and motivate a team. Ability to identify process improvement ideas for implementation Ability to provide and support a vision and direction. Proficiency to assemble, organize and sequence work. FORMAL EDUCATION AND EXPERIENCE Bachelors degree in any stream and progressive work experience in Healthcare RCM Minimum 1-2 year of experience in current role 4-6 years of overall experience
Posted 3 weeks ago
2.0 - 6.0 years
4 - 6 Lacs
Coimbatore
Work from Office
Required Skill Sets: Proven work experience as an HR business partner Excellent people management/ Talent Management skills Demonstrable experience with HR metrics Full understanding of all HR functions and best practices Responsibilities: Analyze trends and metrics with the HR department Resolving employee relations issues and address grievances Work closely with management and employees to improve work relationships, build confidence and increase productivity and retention Provide HR policy guidance Monitor and report on workforce and succession planning Identify training needs for teams and individuals Implementing and suggesting new HR strategies/ Policies Workflow management/ Employee relation Analyze trends of employee satisfaction, retention and attrition Key Competencies: Deep and thorough understanding of Prochant policies and procedures. Exceptional verbal, interpersonal, and written communication skills. Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Professional presentation skills and confidence when speaking. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Preferred Candidate: Education: MBA/ MSW/ MA in HR Specialty Minimum (2+) years of experience in Human resource Business Partner. Note: Candidate with relevant (HRBP) experience are eligible to apply for this job. Benefits: Salary & Appraisal - Best in Industry Only 5 days working (Monday to Friday) No of Openings: 1 Work Location: Coimbatore Shift timing: 6.30 pm to 3.30 am IST Mode Of Interview: In-Person / Teams Work Mode: Work from Office
Posted 3 weeks ago
4.0 - 9.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Role - Team Lead US Shifts NP - 0 to 30 days Require Min 4 Yrs exp in Service desk out of which min 2 yrs as TL Familiarity with MS products and services certifications - Microsoft Certified Azure Fundamentals, M365 Fundamentals Teena 9116324602
Posted 3 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
Siddipet, Hyderabad, Mahabubnagar
Work from Office
Roles and Responsibilities Work in close sync with Business verticals, understand the business requirements, and work towards optimal planning and scheduling of HR deliverables. The candidate should have the relevant Industry experience and confident to manage the profile independently. Core Responsibilities Responsible for working in close coordination with the Business and Leadership to achieve business delivery targets. Key Ownership in implementation of Business and location HR strategies within the process, team and adhere to Co. policies/practices. Responsible for managing the entire Employee Life Cycle from joining till exit and ensuring a smooth transition of the employees during working with the company. Talent Acquisition based on the job specification and complete on-boarding process within set TAT. Talent management with innovative engagement strategies to focus on reducing attrition through effective employee engagement. Will be the single point of contact for employees and managers for people-related dimensions. Using the inference from the data/trend to develop HR initiatives. Participate in HR reviews and share best practices at a BU level. POSH compliance & training Measure the effectiveness of the training & validate the same through feedback & monthly review process. Generate periodic HR-MIS for Sr. Management. Ensure completion of Exit formalities including Clearance, Exit Interview & F & F settlements within the set TAT. Monthly Attrition analysis, and action planning to track and arrest undesirable attrition. Maintain, update, and implement all HR Procedures and ensure accurate and timely delivery of HR deliverables.
Posted 3 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
Vijayawada, Visakhapatnam, Guntur
Work from Office
Roles and Responsibilities Work in close sync with Business verticals, understand the business requirements, and work towards optimal planning and scheduling of HR deliverables. The candidate should have the relevant Industry experience and confident to manage the profile independently. Core Responsibilities Responsible for working in close coordination with the Business and Leadership to achieve business delivery targets. Key Ownership in implementation of Business and location HR strategies within the process, team and adhere to Co. policies/practices. Responsible for managing the entire Employee Life Cycle from joining till exit and ensuring a smooth transition of the employees during working with the company. Talent Acquisition based on the job specification and complete on-boarding process within set TAT. Talent management with innovative engagement strategies to focus on reducing attrition through effective employee engagement. Will be the single point of contact for employees and managers for people-related dimensions. Using the inference from the data/trend to develop HR initiatives. Participate in HR reviews and share best practices at a BU level. POSH compliance & training Measure the effectiveness of the training & validate the same through feedback & monthly review process. Generate periodic HR-MIS for Sr. Management. Ensure completion of Exit formalities including Clearance, Exit Interview & F & F settlements within the set TAT. Monthly Attrition analysis, and action planning to track and arrest undesirable attrition. Maintain, update, and implement all HR Procedures and ensure accurate and timely delivery of HR deliverables.
Posted 3 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Must Know-English and Telugu Required Candidate profile Work from Office-Hyderabad call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate
Posted 3 weeks ago
9.0 - 14.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Hiring collection manager who is managing the team for field Domestic Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate
Posted 3 weeks ago
4.0 - 9.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate
Posted 3 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Navi Mumbai, Bengaluru, Mumbai (All Areas)
Work from Office
we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call now HR Salman 7666535407
Posted 3 weeks ago
6.0 - 11.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT Immediate Joiner FLUENT in English &HINDI GRADUATE Call/WhatsApp cv to Neha 8287267407 Amit 8851792136 Required Candidate profile Work from Office-Bangalore only not for Kolkata and Hyderabad ..Apply those who can relocate in Bangalore Call/WhatsApp cv to Neha 8287267407 Amit 8851792136
Posted 3 weeks ago
4.0 - 8.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Role : Team Lead - Operations Location: Hyderabad, India Experience: 3 - 6 years Shift Timing Flexible with any shifts Interested candidates can call and share their updated resumes on the email (s akshi.mahajan@marketstar.com ) Sakshi Contact No:- 7889964667 About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth! What will You Do? Driving client KPIs. Stakeholder Management. Maintaining Attrition & Shrinkage of the team. Performance Management. Customer Relationship Management, CSAT. Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials. Managing projects as assigned and organizing teams to assist in these efforts. Driving the team to achieve the set KPI Targets Performance, Productivity & Hygiene. Be the liaison between the client and the team. Own up Client. Engagement and Sales Management for the process. Provide overall leadership to the Marketstar team working for the client's process. Conflict Resolution and management Issue & escalation management & resolution. New process innovations & internalization and continuous improvement. Attributes Required Sound knowledge of the sales process and experience in a large consulting environment. Minimum 3 years of Team Lead experience on papers Experience with independent account management. Should be well versed in areas of technology especially, business process design, gap analysis, solution architecting. International voice and sales experience is a mandate Outstanding communication, presentation, and interpersonal skills are pre-requisites. Need to be creative, adaptable, enquiring and analytical, and enjoy dealing with people from a wide range of backgrounds. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, airports, railways, cruise liners and hotels. IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups. Job Summary: We are seeking an experienced and dynamic Team Leader with a background in managing customer service operations for international airline processes. The ideal candidate will be responsible for driving team performance, managing escalations, and ensuring an exceptional customer experience while meeting key operational metrics. Key Responsibilities: Manage and lead a team of 1520 team members handling customer interactions in an international airline process. Monitor and manage team performance across key metrics: Productivity, Quality, Shrinkage, and Attrition . Provide floor support , resolve complex queries, and handle customer escalations effectively and efficiently. Conduct weekly performance reviews , one-on-one coaching, and mentoring for continuous improvement. Coach and onboard new team members, ensuring smooth transition and process understanding. Analyze existing workflows and recommend process improvements to enhance overall performance and CSAT (Customer Satisfaction Score) . Identify Training Needs (TNI) and bridge knowledge or skill gaps to elevate team capabilities. Track and ensure achievement of individual contributor (IC) targets across the team. Maintain AHT (Average Handling Time) within the defined limits across tenure brackets. Collaborate with support functions to ensure the smooth running of day-to-day operations. Skills & Qualifications: Experience in handling international airline processes Mandatory. Proven experience in team management with strong supervisory skills . Excellent verbal and written communication skills in English. Proficient in MS Excel and basic computer applications. Strong organizational and analytical skills with attention to detail. Ability to work in a fast-paced, high-pressure environment . Open to working in a 24x7 rotational shift setup . Preferred Experience: Minimum 13 years of experience in a Team Leader / Supervisor role within an international BPO or airline customer support process. Experience in leading customer service teams in domains like flight bookings, changes, cancellations, and frequent flyer programs. If you're passionate about delivering top-tier customer service and leading high-performing teams in the dynamic airline industry, we invite you to apply.
Posted 3 weeks ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 3 weeks ago
3.0 - 8.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly sales targets. Monitor team performance and provide regular coaching, feedback, and training to drive improvements. Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709
Posted 3 weeks ago
2.0 - 7.0 years
4 - 6 Lacs
Mumbai, Thane
Work from Office
The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational targets. This role involves making immediate adjustments to schedules, addressing workforce issues as they arise, and providing timely insights to support operational efficiency and service quality. Key Responsibilities: 1. Real-Time Monitoring: Continuously monitor real-time data and workforce metrics, including call volumes, service levels, and agent availability. Track and report on adherence, occupancy, and other performance indicators throughout the day. Expertise in CMS Avaya, Verint/IEX WFM Tool 2. Schedule Adjustments: Make real-time adjustments to staffing schedules based on current demand, including shift changes, break adjustments, and emergency coverage. Communicate schedule changes and adjustments to relevant team members and departments. 3. Issue Resolution: Quickly address and resolve any issues related to staffing, scheduling, or adherence that arise during operational hours. Coordinate with supervisors and managers to address any staffing gaps or performance concerns. 4. Data Analysis and Reporting: Analyze real-time data to identify trends or potential issues impacting service levels and operational performance. Provide real-time and end-of-day reports on performance metrics, including adherence, service levels, and any anomalies. 5. Collaboration and Communication: Work closely with WFM Planners, schedulers, and operational teams to ensure alignment and coordination. Communicate effectively with agents and supervisors regarding schedule changes, adherence issues, and performance expectations. 6. Process Improvement: Identify opportunities for process improvements in real-time monitoring and response. Suggest and implement strategies to enhance real-time management practices and overall operational efficiency.
Posted 3 weeks ago
4.0 - 9.0 years
4 - 5 Lacs
Chennai
Work from Office
Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Interested candidates can reach out to Sobanv@hexaware.com, 8056741915 Pavatharanip1@hexaware.com / 7305044617 Regards, TAG
Posted 3 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
Pune
Work from Office
International Customer Support (Voice) Exp: Min 1 Year in International Voice Support Qualification: Any Graduate Location: Pune Notice Period: Immediate Joiner Shifts: 24/7 US Both Way Cab WFO Virtual Interview Share resume's on: 9257669383(Harsha) Perks and benefits CTC-5.75LPA(30% Hike) Incentives Allowances
Posted 3 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
Chennai
Work from Office
Should have exp as a Team lead for atleast 2 years on papers. Should have exp in Attrition & Shrinkage calculations. Exp in SLA management, Occupancy & Utilisation is mandate. Exp in Telecom would be an added advantage. Graduation is mandate. Interested candidates can reach out to Pavatharanip1@hexaware.com, 7305044617 Pavithras19@hexaware.com, 9626261016 Regards, TAG
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Role Summary- We are looking for an enthusiastic Team Leader for International Travel Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance. Escalation Handling : Providing floor support and handling escalations to ensure swift resolution of complex. Process Improvement : Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction. Training & Development : Coaching new team members and continuously working to enhance the skills of existing team members. Client & Stakeholder Interaction : Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders. Target Management : Ensuring team meets set targets for KPIs such as AHT (Average Handling Time) Reporting & Documentation : Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients. Qualifications Education : Graduate in any discipline. Experience : At least 1 years of experience in Team handling with at least 1 year of experience managing teams. Skills : Strong leadership and supervisory abilities. Excellent written and verbal communication skills in English. Strong problem-solving and analytical skills. Ability to handle escalations and complex content issues. Proficiency in MS Office, particularly Excel. What's Expected Proven ability to manage and lead a high-performing team in a fast-paced environment. Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions. Strong communication and relationship-building skills with clients and internal stakeholders. Ability to work effectively in a 24x7 work environment and manage stretch targets. 5 Days Working What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development programs Promising career progression within a global company A dynamic, world-class work culture that values innovation and teamwork Interested candidates can share their cv at nidhi.rastogi@igtsolutions.com
Posted 3 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair equipment as needed e. Allocates modules for testing and verification and reviews data and project documentation f. Provides guidance on technical escalations and review regression testing data g. Prepares documentation containing information such as test case and product scripts for IP and publishes it to the client for feedback and review h. Ensures all project documentation is complete and uploaded as per technical specifications required by the client 2. Provide customer support & governance of VLSI components & hardware systems a. Identify and recommend system improvements to improve technical performance b. Inspect VLSI components & hardware systems to ensure compliance with all applicable regulations and safety standards c. Be the first point of contact to provide technical support to client and help debug specific, difficult in-service engineering problems d. Evaluate operational systems, prototypes and proposals and recommend repair or design modifications based on factors such as environment, service, cost, and system capabilities 3. Team Management a. Resourcing i. Forecast talent requirements as per the current and future business needs ii. Hire adequate and right resources for the team iii. Train direct reportees to make right recruitment and selection decisions b. Talent Management i. Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness ii. Build an internal talent pool of HiPos and ensure their career progression within the organization iii. Promote diversity in leadership positions c. Performance Management i. Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. ii. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues iii. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below d. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team iii. Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team iv. Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Verification Timeliness, Quality and coverage of verification, Compliance to UVM standards, Customer responsiveness 2. Project documentation and MIS 100% on time MIS & report generation Complete Project documentation (including scripts and test cases) 3. Team % trained on new skills, Team attrition %, Employee satisfaction score (ESAT) Mandatory Skills: VLSI HVL Verification. Experience5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair equipment as needed e. Allocates modules for testing and verification and reviews data and project documentation f. Provides guidance on technical escalations and review regression testing data g. Prepares documentation containing information such as test case and product scripts for IP and publishes it to the client for feedback and review h. Ensures all project documentation is complete and uploaded as per technical specifications required by the client 2. Provide customer support & governance of VLSI components & hardware systems a. Identify and recommend system improvements to improve technical performance b. Inspect VLSI components & hardware systems to ensure compliance with all applicable regulations and safety standards c. Be the first point of contact to provide technical support to client and help debug specific, difficult in-service engineering problems d. Evaluate operational systems, prototypes and proposals and recommend repair or design modifications based on factors such as environment, service, cost, and system capabilities 3. Team Management a. Resourcing i. Forecast talent requirements as per the current and future business needs ii. Hire adequate and right resources for the team iii. Train direct reportees to make right recruitment and selection decisions b. Talent Management i. Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness ii. Build an internal talent pool of HiPos and ensure their career progression within the organization iii. Promote diversity in leadership positions c. Performance Management i. Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. ii. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues iii. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below d. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team iii. Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team iv. Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Verification Timeliness, Quality and coverage of verification, Compliance to UVM standards, Customer responsiveness 2. Project documentation and MIS 100% on time MIS & report generation Complete Project documentation (including scripts and test cases) 3. Team % trained on new skills, Team attrition %, Employee satisfaction score (ESAT) Mandatory Skills: VLSI HVL Verification. Experience5-8 Years.
Posted 3 weeks ago
2.0 - 4.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Role title - HR Business Partner Location - Bengaluru Role Purpose The purpose of the Account HRBP role is to partner with the business to come up with and effectively execute targeted HR interventions, people practices, talent strategies for the accounts and also to drive end to end execution of central HR processes in the Account. Responsibility Employee EngagementDrive Engagement through Regular Connects, skips, discussions, Top Talent Connects for the Account, Leadership Connects for the Account, Conduct Skip Level Meetings, Onboard new employees into the account including lateral, campus and those who have moved in from other accounts. Career ManagementEnable career movements for employees in the account and create awareness of career paths Attrition ManagementProactively connect with employees to ensure problems are addressed, connect with managers, employees and conduct retention reversal discussions Guide exiting employees through attrition process and system transactions Talent Management processesDrive executions of talent management processes in the account or anchor central HR processes as a SPOC for the account Ensure process coverage across Account, track progress of completion and follow up to get it on track. Drive specific HR interventions at the Account or anchor interventions as a SPOC for the Vertical e.g. I and D charter HR Support for Business Strategy ImplementationPartner with account heads and business to support business strategy and provide HR support for business aligned projects. Org Restructuring SupportRebadging/Reverse Rebadging Compliance and Escalation ManagementHandle escalations effectively and bring them to a satisfactory closurePSH, Ombudsman, Non Compliance issues Talent/Cost Optimization Bench Management – Take Timely action on all bench cases PIP Closure – Drive PIP initiation, track regularly and close Take timely action for non-performance cases. Qualification Full time Post Graduate in Human Resources from an premier institute. Relevant experience as HR business partner Excellent business partnering skills, ability to persuade and influence business leaders. Strong analytical skills with attention to detail and follow-through. Excellent Communication & Relationship Building skills. Ability to deal with ambiguity and high pace of working. High customer orientation including prompt response to emails/queries. Interpersonal sensitivity, team player. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair equipment as needed e. Allocates modules for testing and verification and reviews data and project documentation f. Provides guidance on technical escalations and review regression testing data g. Prepares documentation containing information such as test case and product scripts for IP and publishes it to the client for feedback and review h. Ensures all project documentation is complete and uploaded as per technical specifications required by the client 2. Provide customer support & governance of VLSI components & hardware systems a. Identify and recommend system improvements to improve technical performance b. Inspect VLSI components & hardware systems to ensure compliance with all applicable regulations and safety standards c. Be the first point of contact to provide technical support to client and help debug specific, difficult in-service engineering problems d. Evaluate operational systems, prototypes and proposals and recommend repair or design modifications based on factors such as environment, service, cost, and system capabilities 3. Team Management a. Resourcing i. Forecast talent requirements as per the current and future business needs ii. Hire adequate and right resources for the team iii. Train direct reportees to make right recruitment and selection decisions b. Talent Management i. Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness ii. Build an internal talent pool of HiPos and ensure their career progression within the organization iii. Promote diversity in leadership positions c. Performance Management i. Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. ii. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues iii. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below d. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team iii. Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team iv. Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Verification Timeliness, Quality and coverage of verification, Compliance to UVM standards, Customer responsiveness 2. Project documentation and MIS 100% on time MIS & report generation Complete Project documentation (including scripts and test cases) 3. Team % trained on new skills, Team attrition %, Employee satisfaction score (ESAT) Mandatory Skills: VLSI Physical Design Planning. Experience5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed client’s expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per business problem Analyze technology environment and client requirements to define product solutions using AI framework/ architecture Implement the necessary security features as per product’s requirements Review the used case and see the latest AI that can be used in product’s development Identify problem areas and perform root cause analysis and provide relevant solutions to the problem Tracks industry and application trends and relates these to planning current and future AI needs Create and delegate work plans to the programming team for product development Interact with Holmes advisory board for knowledge sharing and best practices Responsible for developing and maintaining client relationships with the key strategic partners and decision makers Drive discussions and provide consultation around product design as per customer needs Participate in client interactions and gather insights regarding product development Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements Assist in product’s demonstration and receive feedback from the client Design presentations for seminars, meetings and enclave primarily focused over product Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Continuous technical project management & deliveryAdoption of new technologies, IP creation, MVP creation, Number of patents filed, Research papers created2.Client CentricityNo. of automation done, On-Time Delivery, cost of delivery, optimal resource allocation3.Capability Building & Team Management% trained on new age skills, Team attrition %, Number of webinars conducted (internal/external) Mandatory Skills: Generative AI. Experience5-8 Years.
Posted 3 weeks ago
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