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2.0 - 7.0 years
5 - 8 Lacs
noida
Work from Office
TL -LBO Any Graduate with min 2 years of TL on Papers 5 Days working || 2 off Rotational shift Cabs in odd hours Location :- Noida For more info call or whatsApp HR Sanjana @9999129207 Required Candidate profile NOTE :- We can look forward candidates from insurance, Underwriting,P&C, Mortgage & Legal backoffice.
Posted 2 weeks ago
2.0 - 7.0 years
5 - 8 Lacs
ghaziabad
Work from Office
TL -LBO Any Graduate with min 2 years of TL on Papers 5 Days working || 2 off Rotational shift Cabs in odd hours Location :- Noida For more info call or whatsApp HR Sanjana @9999129207 Required Candidate profile NOTE :- We can look forward candidates from insurance, Underwriting,P&C, Mortgage & Legal backoffice.
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
noida
Work from Office
Greetings From Ishmeet Consultant !! Hiring For Team Leader Profile Location :- Gurugram n Noida Salary Upto :- 7lpa Call Simran at 9354858533 for more information.
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Greetings From Ishmeet Consultant !! Hiring For Team Leader Profile Location :- Gurugram n Noida Salary Upto :- 7lpa Call Simran at 9354858533 for more information.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 8 Lacs
navi mumbai
Work from Office
Role & responsibilities: Lead and manage a team responsible for handling complaints and escalations, ensuring timely resolution and customer satisfaction. Oversee the performance of the team, setting goals and providing regular feedback to improve efficiency and effectiveness. Develop and implement strategies to handle global customer complaint and feedback maintaining high service standards. Ensures adherence to contractual SLAs and manages the overall workflow within the team effectively Analyze customer feedback and complaints to identify trends and areas for improvement in service delivery. Train and mentor team members, fostering a culture of continuous learning and professional develop...
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
bengaluru
Work from Office
Lead and motivate a team to achieve targets, manage daily operations, delegate tasks, monitor performance, coach team members, resolve issues, and ensure quality, productivity, timely delivery, alignment with company goals, and compliance.
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
vijayawada, all india
On-site
Role Overview: As a Field Recruiter in Vijayawada, your main objectives will be to enhance frontline hiring numbers for Pharmacists and Pharmacy Assistants, transition to a proactive hiring approach, reduce attrition within the first 06 months of employment, and improve the quality of hires by identifying deserving and experienced candidates. Key Responsibilities: - Generate unique leads for Pharmacist and Pharmacy Assistant positions from both organized and unorganized retail pharmacies, including obtaining referrals. - Ensure 100% of generated candidates register and apply on the VHP platform. - Share daily lead generation trackers with the assigned regional recruiter and regional HR head ...
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
all india, gurugram
On-site
**Job Description:** **Role Overview:** As a Fleet Manager at Tata 1mg, you will be responsible for managing the Last Mile Delivery Operations in the Pharmacy Supply Chain team based in Gurgaon. You will play a crucial role in ensuring operational excellence and driving strategic initiatives to deliver high impact results. **Key Responsibilities:** - **Rider Recruitment and Onboarding:** Identify and recruit talented riders who align with the organization's specific requirements and culture. Onboard the riders with required and verified documents. - **Riders Training:** Provide comprehensive training to onboarded riders on all features of the application and standard grooming for a better cu...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
noida, all india
On-site
As a Team Leader for Outbound Sales at the Noida sector 63 location, your role will involve hands-on experience in team management and overseeing key performance indicators such as AHT, Shrinkage, Attrition, Occupancy, and Rostering. Your BPO experience is essential, and you should have a track record of managing teams and improving performance metrics. Key Responsibilities: - Hands-on experience in team management and KPIs like AHT, Shrinkage, Attrition, Occupancy, Rostering - Managing teams and working towards improving bottom quartile performance - Comfortable working from the office during US Shift, 5 days a week - Good communication skills are required for effective team leadership Qual...
Posted 2 weeks ago
5.0 - 10.0 years
6 - 11 Lacs
hyderabad, bengaluru
Work from Office
Individuals in this role own a team and are responsible for Operations, Client and People Management in the team. They are accountable for resource utilization and performance of the team. Prepare and report process performance metrics to stakeholder
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
navi mumbai
Work from Office
Roles and Responsibilities Manage daily operations of the team, ensuring efficient processing of customer requests. Oversee banking processes, including shrinkage management and attrition control. Develop and implement strategies to reduce shrinkage rates and improve overall performance. Provide coaching and guidance to team members on BPO operations best practices. Analyze data to identify areas for improvement in team handling and operations.
Posted 2 weeks ago
4.0 - 9.0 years
3 - 8 Lacs
hyderabad
Work from Office
Total 3yrs out of this 1yr TL exp ON PAPER, Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bengalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
zirakpur
Remote
We are setting up a new Voice Operations unit and are looking for a Team Leader to help build and lead a small team. This role combines team management with hands-on involvement in day-to-day operations and process setup. You will be responsible for hiring and managing a 7 member team, ensuring service quality, and contributing to how the function is structured. Key Responsibilities Team Hiring & Onboarding Participate in sourcing, interviewing, and selecting 7 associates for the team. Oversee onboarding and ensure new hires are integrated into processes and expectations. Operational Management Manage daily operations for an outbound/blended US voice process. Monitor performance against agre...
Posted 2 weeks ago
4.0 - 9.0 years
3 - 8 Lacs
bengaluru
Work from Office
Total 3yrs out of this 1yr TL exp ON PAPER, Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bengalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 2 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
coimbatore
Work from Office
Job Title : Team Lead QA (Quality Analyst) Location : Coimbatore Work Type : Full-Time | Work from Office Shifts : Rotational (Including Night Shifts) Job Description : Looking for an experienced Team Lead QA to join our quality team at our Coimbatore location. The ideal candidate must have a strong understanding of quality tools a, Six Sigma Green Belt Certification . Eligibility : Any Graduate Mandatory to have 2 Yrs of experience as Team Lead QA on papers (No SME/Acting TL are considered) Six Sigma Green Belt is Mandatory Strong knowledge of quality tools and methodologies Strong communication and leadership skills Strong at MS office skills Candidates from other locations must be open to...
Posted 2 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
bengaluru
Work from Office
The person will be responsible for Monitoring, Feedback & Coaching team members on the floor Salary upto 6 LPA Work location - Bangalore Required Candidate profile Deliver SLA & KPI Manage team of 15 Inbound operator Attrition, Shrinkage, Roaster management if interested call Darshika 9625360104 Regards Darshika 9625360104
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
nagpur
Work from Office
Team Lead - Inbound Voice Process Job Role: - Facilitate day-to-day operations including handling 2nd level escalated calls. Check on call distribution and operational roadblocks to assist the team. Track and drive NPS and critical call parameters like AHT and quality scores. Continuously review and coach Customer Service Associates (CSAs). Maintain accurate and updated knowledge of all client procedures and systems. Provide assistance to CSAs on product and customer complaints. Responsibilities:- Responsible for smooth and efficient day-to-day operations within the team. Drive qualitative performance effectiveness and superior customer experience of the Customer Connect Team. Coach assigned...
Posted 2 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
gurugram
Work from Office
Are you someone with learning agility looking to develop your strategic HR skills and support enabling businesses with people initiatives? If this sounds like you, then this role could be the perfect opportunity. Join our HR team as our new Intern and work with us to close the gap to a sustainable future. Your new role As an Intern, you support our HR team in driving key people initiatives across the organization. This role offers hands-on experience in core HR functions, stakeholder engagement, data-driven decision-making, and talent processes. Your key responsibilities will be: Assist the HRBP/Head of HR/ HRD in coordinating and implementing HR initiatives aligned with business objectives....
Posted 2 weeks ago
2.0 - 6.0 years
4 - 9 Lacs
chennai
Work from Office
Key Responsibility Area: Responding to customer queries via call, chat, and Email. Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores Eligibility Criteria: Fluent speaking and writing ability in English. Graduate. Fresher can apply. The age limit is not more than 35 years. Comfortable with rotational night shifts is a must. Basic knowledge of using computers. Benefits & Perks: Two-way cab facility (Pick and Drop) is provided by the Organization. Two consecutive weekly offs to manage work life balance. Opportunity to earn extra cash through Over Time and Extra miler. Lucrative Incentive program.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
mumbai
Work from Office
Requirements Minimum 2 years of team handling experience Minimum HSC Pass Experience in GDS (Sabre, Amadeus, or Galileo) Windows, MS Office, Google Applications (expert) Fluent in English - any additional language will be considered a plus Team player Excellent communication skills Duties & Responsibilities: Team development responsibilities Support team members in their daily tasks Deliver training on the job Discuss & set personal targets with each team member Monitor team: their behavior towards customers & colleagues, their problems or ideas Evaluate team members: performance, mistakes, losses, creativity, strengths, weaknesses, attitude Discuss the teams performance (quality of their se...
Posted 2 weeks ago
1.0 - 6.0 years
4 - 4 Lacs
lucknow
Work from Office
Hi Job Seekers, We are looking for an experienced Team Leader (Sales) to join our growing team in Lucknow. Experience: Minimum 3 years overall experience, including 1 year as a Team Leader Qualification: Graduate Salary: Up to 4.5 LPA Key Roles & Responsibilities Lead, motivate, and manage a team of sales executives to achieve daily/weekly/monthly targets. Monitor team performance and provide coaching, feedback, and training where required. Analyze sales data and prepare performance reports. Manage team productivity, attendance, shrinkage, and attrition effectively. Conduct regular team meetings and sharing of best practices. Required Skills & Competencies Minimum 3 years of Overall experien...
Posted 2 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
kolkata, lucknow
Work from Office
Hi Job Seekers, Job Title: Team Lead Sales We are looking for an experienced and dynamic Team Lead Sales who can drive performance, manage a team of sales agents, and ensure consistent achievement of sales targets. The ideal candidate should have hands-on experience working on dialers, managing outbound sales operations, and leading a team of 15- 20 members. Location Options Kolkata Hiring On Priority Lucknow Positions also available Key Responsibilities Lead, manage, and motivate a team of 15 - 20 sales agents to achieve daily, weekly, and monthly sales targets. Monitor team performance, provide regular coaching, feedback, and performance improvement plans. Ensure effective utilization of t...
Posted 2 weeks ago
4.0 - 8.0 years
6 Lacs
ahmedabad
Work from Office
The team leader would manage a team of customer service associates in a voice-based call center environment. TL would deliver on team KPIs, SLAs & parameters like shrinkage & attrition. TL would also act as a coach & mentor for the team. Perks and benefits Attractive Incentives + Cab Facility
Posted 2 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 2 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 2 weeks ago
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