2219 Attrition Jobs - Page 49

About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with ...

About The Role Description for Internal Candidates To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with...

Job Title: Team Leader BPO Department: Operations Job Type: Full-time Location: Bangalore Shift: Rotational / Night / Day / Fixed Experience: 01 to 10 years (with minimum 1 year in a TL role) Job Summary: We are looking for a motivated and experienced Team Leader to manage a team of customer service executives in our BPO process. The ideal candidate will ensure operational efficiency, team performance, and high levels of customer satisfaction, while meeting all client KPIs and internal targets. Key Responsibilities: Lead, supervise, and support a team of 10 customer service associates in delivering excellent service across voice processes. Monitor team performance through KPIs such as AHT, F...

Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year in outbound sales leadership will drive team success and business growth. Location - Kolkata Salary -4.5 lpa ( Depending upon last drawn) Location - Bengaluru Salary - 6 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing trainin...

Roles and Responsibilities Manage a team of 15-20 members, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, task allocation, and performance monitoring. Develop and implement strategies to reduce attrition rates through employee engagement initiatives. Analyze data to identify trends and areas for improvement in shrinkage control processes. Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

Roles and Responsibilities : Lead a team of telesales agents to achieve daily targets and improve customer satisfaction. Develop and implement effective strategies to reduce shrinkage and attrition rates. Monitor team performance, identify areas for improvement, and provide coaching to enhance sales skills. Ensure compliance with company policies, procedures, and regulatory requirements. Job Requirements : Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team – organizes resources, s...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Company: Vitality BSS Location: Mahape, Navi Mumbai Website: https://vitalitybss.com/ About Vitality BSS: Vitality is a leading provider of business support solutions for healthcare organizations in India and the USA. As one of the reputed names in the attorney support, medico-legal, medical billing, medical records review and teleradiology services our firm has the expertise to maximize revenue and reduce operating costs for different organizations in this field. Key Responsibilities: Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization. Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards....

Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to direct reports, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement andimplement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Co...

Position: Executive HRBP Location: Gurgaon Employment Type: Full-Time Job Summary: We are looking for a dedicated and professional Executive HRBP to join our team in Gurgaon. In this role, you will be responsible for handling employee queries, ensuring compliance with HR policies, and supporting employee engagement initiatives within the organization. You will be a key player in maintaining a positive and efficient work environment while managing various HR-related activities. What You Would Be Doing? Employee Query Resolution: Efficiently resolve employee queries and concerns within the respective vertical/process, and track/report query resolution Turnaround Time (TAT). Compliance: Ensure ...

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

Details: Experience as a TL on papers with BPO of 1 year on papers. Experience with GDS, Galileo is a must. 6 days working rotational shifts and rotational offs. comfortable to relocate to Mohali. Experience with BPO of at least 3 Years on papers.

Summary Are you an HR Business Partner (HRBP) expert with at least 3 years of experience looking to grow your career in a dynamic and inclusive environment? We are seeking a Senior Analyst - HRBP to join our team in Bangalore. If you are passionate about fostering a positive workplace culture, strategic HR practices, and employee engagement, then this role is for you! Location Bangalore, India Your Future Employer Join a leading Global Capability Centre, where your growth powers our success and be part of a purpose-driven team recognized worldwide for its culture, care, and commitment to excellence. Responsibilities In this role, you will: Act as a trusted advisor to leaders on all HR matter...

Roles and Responsibilities Manage a team of customer service representatives to achieve SLA targets for AHT, CSAT, TAT, and NPS. Oversee daily operations to minimize shrinkage and attrition rates while maintaining high levels of quality. Develop strategies to improve KPIs such as SLA management, BPO operations, call center operations, rostering, escalations handling. Ensure effective communication with stakeholders through regular reporting on key performance indicators (KPIs). Contact - 9594690866 Neelam Shah

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

WFO Job Location Mohali International Voice Process Rotational Shifts 5 Days working Immediate Joining Salary upto 8 LPA Eligibility: Min. 1 year of Team Handling Voice Exp required in BPO On Paper exp needed Interested Call 6280939007 KHUSHI Required Candidate profile Immediate Joiners CV Criteria : Prior Experience and Last salary must be mentioned The experience must be on paper Must be aware about KPI's Flexible for 24X7 Shifts Good Customer Handling Skills

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Key responsibilities: Meet and exceed performance metric: External & Internal Operations and Quality metrics to be consistently green Monitor CMS & associated equipments proactively using Tools provided to ensure high levels of efficiency Understand and drive metric improvement across the process Work collaboratively with other departments / peers / Superiors Drive Innovation, Automation & Process Improvement Initiatives in the team and the process Ensure consistency through calibrations amongst SMEs & QAs, ensure scores are calibrated with client Lead a team's available resources in order to deliver quality service to customers in line with the agreed service standards Extensive knowledge o...