1760 Attrition Jobs - Page 49

Roles and Responsibilities Lead a team of BPO professionals to achieve operational excellence, focusing on AHT, Attrition, CSAT, KPIs, SLA, and KRAs. Develop and implement strategies to reduce shrinkage and attrition rates while maintaining high levels of customer satisfaction (CSAT). Collaborate with cross-functional teams to identify areas for improvement and drive process enhancements. Analyze performance metrics to optimize workflow processes and improve overall efficiency. Ensure compliance with quality standards and regulatory requirements. Desired Candidate Profile Min 3 years of total experience in BPO in which Min 1year of experience as a Team leader in BPO. Proven track record in c...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...

Experience: 1015+ years in HR, with strong exposure to BPO industry Job Summary: We are seeking a dynamic and experienced HR Business Partner (Sr. Manager / Director level) to lead the people strategy for our fast-paced BPO operations. The ideal candidate will serve as a strategic advisor to business leaders, aligning HR practices with organizational goals to drive performance, engagement, and growth. This role demands a strong understanding of BPO dynamics, including large-scale workforce management, high-volume recruitment, compliance, and employee relations. Key Responsibilities: Act as a strategic HR partner to business leaders, providing data-driven insights and solutions to enhance org...

Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associ...

Job Description Company Overview Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal customers across 15,000+ stores in 7,000+ cities. With a strong supply chain, technology infrastructure, and a workforce of over 10,001 employees, Reliance Retail continues to innovate in the retail sector. Job Overview We are seeking a Junior Department Manager to join our team at Reliance Retail. This full-time position is located in Nan...

Hiring for Team lead International process Experience is Mandate Team Leader Roles and Responsibilities Lets dive deeper into the roles and responsibilities of team leaders in different sectors. Team Leader Roles and Responsibilities in BPO In a BPO (Business Process Outsourcing) environment, a team leader ensures operational efficiency and customer satisfaction. Key Responsibilities: Monitoring daily operations and KPIs (Key Performance Indicators) Coaching team members to improve customer interactions Managing escalations and resolving complex issues Conducting training sessions for new hires Ensuring adherence to company policies and client requirements Team Leader Roles and Responsibilit...

Relationship Manager-Commercial Vehicles-COMMERCIAL VEHICLE-Marketing Branches Operations Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor Speed and efficiency of service given Sales targets for bank and investment products Going beyond the professed need of the customer by providing other products Enhancement of customer value Cross-sale of assets products Back-up to relationship managers holding HNI relatio...

Relationship Manager-Commercial Vehicles-COMMERCIAL VEHICLE-Marketing Branches Operations Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance Quality of advice given to customers as determined by customers and supervisor Speed and efficiency of service given Sales targets for bank and investment products Going beyond the professed need of the customer by providing other products Enhancement of customer value Cross-sale of assets products Back-up to relationship managers holding HNI relation...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate an...