1758 Attrition Jobs - Page 38

Deputy Manager - UK Operations (Motor Insurance Claims) - Bengaluru Location - Bangalore An excellent opportunity for a seasoned operation professional to lead and manage high-performing teams in motor insurance claims. This role offers exposure to end-to-end claims operations, client interactions, and team leadership in a process excellence-driven environment. Your Future Employer - A leading global business process management company serving clients across industries like Insurance, Banking, Travel, Healthcare, and more. With a strong focus on innovation, analytics, and digital transformation, the organization enables businesses to achieve superior operational outcomes and efficiency. Resp...

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Hyderabad location. Candidate should have relevant experience in outbound Telesales (BPO Sales). Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Hyderabad (Begumpet) Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed and accuracy. 5) Flexible, able to shift p...

About The Role Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client ? Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify des...

Roles and Responsibilities Manage a team of insurance sales professionals to achieve targets and grow revenue. Monitor key performance indicators (KPIs) such as attrition, KRA achievement, and customer satisfaction ratings. Identify areas for improvement in the sales process and implement changes to optimize results. Collaborate with other departments to ensure seamless service delivery. COMPANY NAME :GLOBIVA SERVICES LOCATION : GURUGRAM SEC-18 HR DHEERAJ : 7859975043

Looking for overall 10+ years of experience in International BPO- Customer service Must have managerial experience for more than 4-5 years on papers Location- Pune WFO| US Shifts 5 Days working CTC- 19-20 LPA Any grad Contact- 9214334811 Aman

Job description Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Nagpur Only Immediate joiner 5 days working with 24/7 rotational shift. Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper. Voice Experience -Mandate E-Commerce Domain Experience - Added advantage. Good communication Budget - INR 4L Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. Graduation - Mandate Only immediate joiner. Inbound Should have prior experience of handling voice process Responsible for meeting the SLA targets Excellent real time management skills Ensure schedule adherence and create an encoura...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

About The Role Skill required: NA - Client Meetings Designation: PPSM Associate Manager Qualifications: Bachelor of Arts Years of Experience: 10 to 14 years What would you do? The Global Site Visit Lead drives the overall site visit strategy globally and oversees the smooth functioning of the Client Visit Management activities across geographies. S/he keeps a watchful eye on the program budget/Recoveries and also approves/ ratifies any exception/ waiver requests in consensus with the relevant Solution Innovation MDs & delivery Leadership. S/he may get involved in certain high profile or complex visits where the stakeholders are critical or the deal size is very large in terms of TCV. S/he is...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...

Job Description - Senior Process Lead (Team Lead), SDU India at ReSource Pro Interested Candidates can share your CV to the below Contact Scope: Email - Prageeth_Kabilan@resourcepro.in Contact - 8147081772 Role & responsibilities I. Job Summary (describe in 2-3 sentences the purpose of this position) Acts as the first level of leadership within the Service Delivery Unit. The Senior Process Lead is responsible for processing client work, supporting operational excellence, coaching team members, and ensuring consistent service delivery. This role serves as a developmental opportunity for Specialists preparing for future leadership positions, while also helping to address engagement and retenti...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and ...

Minimum 2–3 years of experience as a Team Lead (on paper) in International BPO Minimum Graduation Immediate joiners preferred Rotational shifts only (no fixed shifts) Office-based role with 2-way cab facility 1 rotational weekly off

Role & responsibilities Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members. Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers res...

Role & responsibilities Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members. Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers res...

Leading BPO in Gurgaon Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 12.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Require Excellent Communication skills in Written & Verbal Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of ...

Job description Company: Prochant India Location: India Land CHIL SEZ IT Park, Saravanampatti, Coimbatore Experience Required: 5+ Years (Corporate HRBP experience mandatory) Industry: Healthcare / RCM / BPO Role Category: HR Business Partner Shift Timing: 6:30 PM 3:30 AM IST Working Days: Monday to Friday Job Description Prochant is hiring an experienced HR Business Partner (HRBP) to lead employee-centric HR functions, act as a strategic advisor to leadership, and enhance employee engagement and retention. If you are passionate about people, culture, and data-driven HR strategies, this is the role for you. Key Responsibilities Partner with leadership to implement effective HR strategies alig...

Role & responsibilities Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members. Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers res...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

Job Description - Process Lead (Team Lead), SDU India at ReSource Pro Interested Candidates can share your CV to the below Contact Scope: Email - Hina_Taj@resourcepro.in Role & responsibilities I. Job Summary (describe in 2-3 sentences the purpose of this position) Acts as the first level of leadership within the Service Delivery Unit. The Senior Process Lead is responsible for processing client work, supporting operational excellence, coaching team members, and ensuring consistent service delivery. This role serves as a developmental opportunity for Specialists preparing for future leadership positions, while also helping to address engagement and retention challenges within the team. II. P...

Job Description - Senior Process Lead (Team Lead), SDU India at ReSource Pro Interested Candidates can share your CV to the below Contact Scope: Email - Prageeth_Kabilan@resourcepro.in Contact - 8147081772 Role & responsibilities I. Job Summary (describe in 2-3 sentences the purpose of this position) Acts as the first level of leadership within the Service Delivery Unit. The Senior Process Lead is responsible for processing client work, supporting operational excellence, coaching team members, and ensuring consistent service delivery. This role serves as a developmental opportunity for Specialists preparing for future leadership positions, while also helping to address engagement and retenti...

Role Overview: We are seeking an experienced Team Lead to manage a blended international process , handling both voice and non-voice operations across multiple time zones. The ideal candidate will lead by example, manage KPIs, and ensure consistent performance and service delivery across the team. Key Responsibilities: Lead and manage a team supporting international clients across voice and non-voice channels (email, chat, and calls). Drive team performance against KPIs (CSAT, AHT, FCR, productivity) and SLAs. Create, manage, and publish team rosters and shift schedules. Monitor and control shrinkage , attrition , and ensure staffing levels align with business needs. Conduct regular team hud...

You are urgently hiring a Team Leader for Outbound Sales at the Noida sector 63 Location. The desired candidate should be a graduate with good communication skills and at least 1 year of experience as a Process Trainer in BPO Outbound sales. As a Team Leader, you will be responsible for hands-on experience in team management and key performance indicators such as AHT, Shrinkage, Attrition, Occupancy, and Rostering. BPO experience is mandatory, and you should have a proven track record of managing teams and improving performance metrics. This role requires you to work from the office in US Shifts, 5 days a week. Strong communication skills are essential for effective performance in this role....