1758 Attrition Jobs - Page 37

Shaadi.com hiring for Team Leader - Lucknow Location Role As a Team leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Oper...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to delivering innovation and business excellence across the entire spectrum of Travel, Transportation, and Hospitality domains. The company offers integrated IT-BPM services comprising Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services to the Travel industry worldwide. IGT boasts a talent pool of over 10,000+ travel industry experts with 15 state-of-the-art delivery centres and a worldwide operational presence. Through innovative solutions and services, IGT offers a unique value proposition in terms of quality, flexibility, and cos...

Immediate Hiring for Team Leader Location-:Gurugram Shift-: US shift Min 2 Yrs Exp as TL in Int Voice Process Performance Management, Attrition and Shrinkage Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Sal Upto 10 LPA in Gurugram Exp of Voice Process in International BPO. Excellent Communication Skills Rotational Shifts with 5 Days working both side cabs Call@9205503253 / 9953262467

Job description Graduate / Undergraduate Excellent Communication Skills Min 1 year as TL on papers for international Voice Process Prefer immediate Joiners

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

To motivate, develop and mentor team members in a dynamically changing environment Closely monitoring daily productivity against the defined Service Level standard Perform regular audit checks on client defined compliance requirements Coach & monitor Team leads in day to day operations & people handling People Management, including all HR related issues, as well as staff development Analyze and generate reports for team performance on processes Develop a continuous learning process for the team Assist Operations Head in supervisory functions Ensure adherence to the process deliverables (SLA's) Review / audit transactions performed by team leads Supervise and support team members to ensure th...

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements, and u...

/* Excellent Opportunity for Senior Talents to show their Potential in their Hometown in the field of Artificial Intelligence & Machine Learning (Generative AI)*? Job Title: Operations Manager Generative AI | Prompt Writing | Annotation | AHT | SLA | Team Handling | AI / ML Job Location: Bhilai (On-site) Experience: 4+ Years Employment Type: Full-Time Industry: Artificial Intelligence / Generative AI / IT Enabled Services / Annotation Functional Area: Operations Management / Team Leadng / Project Management / Client Handling JOB DESCRIPTION We are seeking a highly motivated and experienced Operations Manager to lead the team and coordinate projects in the fast-evolving space of Generative AI...

Job description Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English / Hindi Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 7904220567 Mail ID - Keshav.Keshav6@TeleperformanceDIBS.com Regard, Keshav A

JOB DESCRIPTION Job Title : Customer Service Team Lead Location: Hyderabad #BeMore Do you aspire a rewarding career that lets youdo more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work here: Attractive remuneration, great perks, and performance incentives Comprehensive medical insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans foryourcareergrowth Positive culture foryouto #BeMore atwork Easy...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related repo...

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

Job Title: Team Leader/ Assistant Manager- International Process (German Language Support) Location: [Gurgaon] Work Mode: Work From Office (WFO) Working Days: 5 Days a Week Shift: Flexible for 24x7 Environment Job Summary: We are seeking an experienced and dynamic Team Leader/ Assistant Manager with proficiency in German language and a strong background in managing international customer support operations. The ideal candidate will lead a team of 1520 members, driving performance and productivity while maintaining high standards of customer satisfaction. Key Responsibilities: Lead and manage a team of 1520 team members in an international voice or non-voice process. Drive performance metrics...

Job Title: Customer Service Team Leader Location: Gurugram Sec-32, Work from Office Company: Advatix Reports To: Customer Service Manager / Operations Manager Shifts- US Shift (Night Shift) Excellent Communication Skills Immediate Joiner only. Interested folks can share their CV- Hkaur2@advatix.com Call- 8448778081 Position Summary: We are seeking a dynamic and results-driven Customer Service Team Leader to guide and support a team of Customer Service Representatives (CSRs) in delivering exceptional customer experiences. The ideal candidate will be a natural leader, skilled communicator, and problem-solver with a strong understanding of logistics and service excellence. Key Responsibilities:...

Hi Jobseekers We are hiring for the Group Lead role for India's biggest MNC for Geographical Information System(GIS) domain . Role- Group Lead Location Hyderabad GIS Experience 1+ year Team Lead Experience- 2+ years Overall Experience- 5 + years Budget - Upto 10 LPA Requirement Criteria Minimum of 18 months of experience in a Team Leader (TL) role. Strong exposure to Geographic Information Systems (GIS) with at least 18 months of domain-specific experience. Proven experience working within a QA-as-a-Service model in a Business Process Services (BPS) environment. Exceptional verbal and written communication skills. Job Role & Responsibilties Accountable for managing and driving the performanc...

Job Title: Industrial Services BDR (Team Lead) Work Location: Bengaluru Previous experience: 5+ Years Job Overview: The primary responsibility of this position involves driving performance through effective people management, KPI tracking, coaching, and ensuring process adherence. The Team Leader will be responsible for enhancing team productivity, maintaining high-quality sales interactions, and ensuring seamless execution of the sales strategy Roles And Responsibilities Mentor underperforming agents, providing action plans and tracking their progress. Encourage a culture of continuous learning by facilitating knowledge-sharing sessions Collaborate with cross-functional teams such as Qualit...

Hiring for Team Leader Process type - Customer Service Process Experience required - 1-4 years of experience in team leader position Comms- Excellent comms required Must be aware about KRA and KPI'S. Must be aware about attrition and shrinkage. Salary upto 5.5 lpa Immediate Joiners required. Interested candidates call or whats app your CV to HR over - 7827292832

HR Name: Lydia Rajan Contact : 9618240011 Email Id: lydia.rajan@marketstar.com Role: Team Lead. Experience: 3+ Years. Location: Hyderabad. About the Client: A technology company that connects consumers with their favorite local businesses in more than 25 countries across the globe. Founded in 2013, our client builds products and services to help businesses innovate, grow, and reach more customers. the focus is on building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. Role and Responsibilities: Driving client KPIs Stakeholder Management Maintaining Attrition & ...

TEAM LEADER || INTERNATIONAL BPO || Gurgaon and Bangalore On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Gurgaon and Bangalore Gurgaon CTC - Up to 12LPA Bangalore CTC - Up to 8 LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Managemen...

Job Role: Associate Manager Location: Airoli (Work From Office) Process : Telecom Voice process (US process) Required Qualification: Graduate or Postgraduate Overall Years of Experience and required Skill Sets: Minimum 6-7 years with hands in international process Team handling experience Understanding of attrition, shrinkage occupancy, Service Level, AHT, CSAT, NPS Be attentive to details Be able to work in a fast-paced environment Have good working knowledge in MS Office applications: Word, excel, & PPT Be able to adjust quickly and smoothly to changing priorities and conditions Have ability to interpret data, identify trends, and make suggestions for improvements Have strong analytical sk...