2218 Attrition Jobs - Page 36

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

Position: Assistant Manager- Operations Location: Gurgaon Employment Type: Permanent Job Type: Full-time Profile Summary: IGT Solutions is seeking a dynamic Assistant Manager - Operations to lead and optimize business operations in a Contact Center environment . This role is responsible for providing strategic and tactical direction to the team, ensuring operational excellence, and driving customer satisfaction through close engagement with leadership and clients. The ideal candidate will enhance team performance, manage key metrics, and drive business profitability while fostering a collaborative and people-friendly environment. Primary Job Responsibilities: Act as a liaison between the cli...

We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd. , a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings. Equal Opportunity Employer: IGT Solutions is pr...

Job description Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Coimbatore, Tamil Only Immediate joiner or with max 30 days of notice 5 days working with 24/7 rotational shift. Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper. Voice Experience -Mandate E-Commerce Domain Experience - Added advantage. Good communication Budget - INR 4.3L Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. Graduation - Mandate Only immediate joiner. Inbound Should have prior experience of handling voice process Responsible for meeting the SLA targets Excellent real time management skills Ensu...

Dear Candidate We have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested. Company :102/108 Ambulance Services Location :Lucknow Responsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flow Education : Any Graduate Must be comfortable to work in rotational shift Share your updated resume at the earliest up108_hr2@emri.in

Job description Opening_Assistant Manager- Operations (Domestic E-Commerce Inbound) _Coimbatore Only Immediate joiner or 15 to 30 days of notice 5 days working with 24/7 rotational shift. • Looking a candidate with overall Minimum 7-10 years of experience in those as an AM for voice Process should at least 1 to 2 year on paper. • Voice Experience -Mandate • E-Commerce Domain Experience - Added advantage. • Good communication • Budget - INR 6.5 L • Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. • Graduation - Mandate • Only immediate joiner. • Inbound • Should have prior experience of handling voice process • Responsible for meeting the SLA targets • Excellent real time ...

Hiring HRBP DM ROLE Min 10 years of exp in HRBP Salary: upto 20lpa Location: Noida Cab available Rotational shifts - Need 10 Years of experience - Please contact for JD and for more information Priyanka 882269056 Priyankaenvision123@gmail.com

Role & responsibilities 1.Manage & motivate team of 20 operators. 2.Manage the Collection process for assigned campagin(s) 3.Ensure operator are delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%,PTP%, & Kept% Monitoring calls, Coaching and Feedback,Bottom Quotile Management,Individual Target settings,Weekly and monthly one on ones,Analysing relevant reports,making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earlie...

Position: Executive HRBP Location: Gurgaon Employment Type: Full-Time Job Summary: We are looking for a dedicated and professional Executive HRBP to join our team in Gurgaon. In this role, you will be responsible for handling employee queries, ensuring compliance with HR policies, and supporting employee engagement initiatives within the organization. You will be a key player in maintaining a positive and efficient work environment while managing various HR-related activities. What You Would Be Doing? Employee Query Resolution: Efficiently resolve employee queries and concerns within the respective vertical/process, and track/report query resolution Turnaround Time (TAT). Compliance: Ensure ...

Job Title: Human Resource Business Partner Manager (BPO Experience - Mandatory) Location: Gurgaon Department: Human Resources Shift - 2:00 PM - 5:00 AM (Any 9 hours Shifts) Profile Summary: IGT Solutions is seeking a dynamic and experienced HR Business Partner Manager for the Gurgaon location. The individual will be responsible for leading HR operations for the branch, managing all HR activities, and supporting business partners effectively. Key Responsibilities: Resolve employee queries and concerns efficiently and track the resolution within agreed timelines. Ensure strict compliance with labor laws and organizational policies. Implement and enforce the Discipline Policy and Code of Conduc...

Position Summary A domain expertise of Employee Engagement, Employee relations, Exit Management, Retention Management, Performance Management, HR Operations, etc preferably with an IT/ITES firm. A self-driven self-motivated personality who should have an ability to coordinate with delivery Heads, peer groups and vendors on need basis. Candidates should have a strong inclination to take on additional responsibilities and ensure delivery with high level of commitment. To ensure the people-perspective is represented in business decisions so implications are understood and the workforce is proactively managed. Performs day-to-day activities to meet departmental/project objectives. Interact with ...

Position Summary This role will require the person to understand the business/functional challenges and driving HR activities like employee engagement and relations, performance management, training development, retention, compensation etc. The role holder will lead/facilitate the implementation of corporate HR initiatives/programs into the business to insure greater alignment with organization's HR policies and processes. Job Responsibilities Managing end to end HR deliverables for HR operations and Employee relations across entire employee life cycle. Providing information and interpretation to employees regarding the Human resources policies, procedures, practices and decisions. Liaison b...

Job Title: Assistant Manager Outbound Sales Location: Pune Function: Sales & Business Operations Experience: 6 -12 years Role Overview : We are looking for a high-performing Assistant Manager from a outbound contact center space to lead a large tele-sales team focused on driving business results through outbound calling efforts. The ideal candidate brings deep experience in managing outbound sales teams, strong command over performance metrics, and the ability to drive execution excellence while maintaining service quality . Key Responsibilities: Tele-Sales Team Management Manage and lead a team of 1520 outbound tele-sales executives Ensure daily performance targets (logins, calls, conversio...

Role & responsibilities Key Skill Set- B2C sales, tele sales, inside sales, outbound sales Insurance - Health Insurance Designation- Contact Center Manager Team Size- 100 + Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and...

Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year as a Operations Team Lead. Location - Lucknow Salary -4 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing training and development opportunities to team members to enhance their skills and knowledge. Identify performance gaps a...

We are hiring for "DEPUTY MANAGER (HRBP) for NOIDA Location. Salary : 15LPA - 20 LPA 5 days Cab & Meals available Shift : Night/Mid Shift Must have 10 yrs of exp. as a Deputy Manager/Manager on paper from any reputed BPO. Required Candidate profile Plan, execute & implement the internal communication & employee engagement programs. Support such as recruitment, HR Operations, Payroll, L&D, cross functional collaboration teams, Call : 9335906101

Urgent Hiring | Team Lead Support | Immediate Joiners Preferred Location : Mumbai (Kalina / Seawoods) - (No relocation candidates) Notice Period : Immediate to 15-20 Days only Experience : 5+ years in Support (Voice, Chat & Email) + Team Leadership Domain : Banking / Fintech preferred Key Responsibilities: Leading and motivating a team (~15 FTEs) to meet and exceed personal targets and team SLA expectations (e.g. KPIs, productivity & quality) Managing Workflow in order to maintain overall department expected service delivery, including regular schedule and capacity planning Managing and being a POC for all customer and team related escalations Conducting regular one to ones, team meetings an...

Requirements : Graduation Mandate . Must be aware of shrinkage, attrition, AHT, NPS, CSAT , DSAT , SLA etc. Must have 2 year exp in the same role & 2-5 years total in a domestic voice process. Salas exp for outbound process HR Deeksha 7697428237 Required Candidate profile Must have 2 years+ on paper experience in Same Designation Mandate. 2 -5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

We're Hiring: Team Leader Data Annotation Location: Gurgaon | Shifts: Flexible | Experience Required: 1+ year as a Team Leader (on paper) Join IGT Solutions Pvt Ltd , a global leader in IT & BPM services for the Travel, Transportation, and Hospitality industries, and help us shape a safer digital world through effective content moderation. What Youll Be Doing: • Lead a team of 1015 agents handling image and video moderation (including afflictive content) • Drive productivity (>1000 cases/agent/day) and maintain 99% accuracy • Conduct 1:1s, weekly reviews, EWS & IDP discussions • Provide actionable data-driven insights to improve team performance • Deliver regular coaching, audits, and feedba...