1758 Attrition Jobs - Page 35

Job description: Should have minimum 4+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Candidate must be able to speak fluent with either Kannada or Malayalam Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Chennai based candidates. Interested candidate can share the resume. PavithraS19@hexaware.com; Contact Number: 9626261016

Concentrix Corporation (NASDAQ: CNXC ) a global technology and services leader that powers the worlds best brands, today and into the future. Were human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether its designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, a...

Concentrix Corporation (NASDAQ: CNXC ) a global technology and services leader that powers the worlds best brands, today and into the future. Were human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether its designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, a...

Concentrix Corporation (NASDAQ: CNXC ) a global technology and services leader that powers the worlds best brands, today and into the future. Were human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether its designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, a...

Hiring for Indias Leading B2B / E-commerce Company Process Designation: Team Lead Experience: 2 to 5 Years Minimum Qualification: A minimum of 65% marks in 10th, 12th, and graduation Location: Noida JOB DESCRIPTION Organize and manage a small team of 7-8 project delivery executives. Teach and train team members on various process strategies. Fulfill Catalog needs as per Client Demand and Organization SOP. Prior Knowledge/Experience on an E-commerce platform will be a plus. Good knowledge of web applications and their functioning (Internet, Search Engines, Digital Marketing, etc.). Applicant should possess strong Email handling skills. Provide strategic initiatives and recommendations for imp...

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements...

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper MUST Banking Voice Process Exp * Rotational Shifts *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Role & responsibilities PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team perfo...

MEGA Walk in Drive!! STARTEK welcomes experienced professionals for the role of Team Lead Your Next Big Win: Lead Our Growth!! HR Name - Alisha A. HR Contact - 8826179338 Date of Interview - 26th August 2025 - 4th September 2025 Interview Location - Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:30 PM 5 days working Rotational Shifts and Rotational Week offs Location - Bengaluru About US - Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams ...

HR Name: Lydia Rajan Contact : 9618240011 Email Id: lydia.rajan@marketstar.com Role: Team Lead. Experience: 3+ Years. Location: Hyderabad. About the Client: A technology company that connects consumers with their favorite local businesses in more than 25 countries across the globe. Founded in 2013, our client builds products and services to help businesses innovate, grow, and reach more customers. the focus is on building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. Role and Responsibilities: Driving client KPIs Stakeholder Management Maintaining Attrition & ...

Role & responsibilities Key Skill Set- B2C sales, tele sales, inside sales, outbound sales Insurance - Motor Insurance Designation- Contact Center Manager Team Size- 100 + Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and ...

Role & responsibilities Key Skill Set- B2C sales, tele sales, inside sales, outbound sales Insurance - Motor Insurance Designation- Assistant Manager / Deputy Manager Team Size- 50 + Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coa...

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143. Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track a...

Dear Candidate We have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested. Company :102/108 Ambulance Services Location :Lucknow Responsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flow Education : Any Graduate Must be comfortable to work in rotational shift Share your updated resume at the earliest up108_hr2@emri.in

Job Title: Assistant Manager Outbound Sales Location: Gurgaon Function: Sales & Business Operations Experience: 6 -12 years Role Overview : We are looking for a high-performing Assistant Manager from a outbound contact center space to lead a large tele-sales team focused on driving business results through outbound calling efforts. The ideal candidate brings deep experience in managing outbound sales teams, strong command over performance metrics, and the ability to drive execution excellence while maintaining service quality . Key Responsibilities: Tele-Sales Team Management Manage and lead a team of 1520 outbound tele-sales executives Ensure daily performance targets (logins, calls, conver...

5 years of overall Sales experience & 1 years as AM & TL on paper is mandatory. Graduation is mandate Need excellent communication in English & Hindi Must be aware about shrinkage, attrition,AHT E-Commerce exp will add advantage Connect 7697428237 Required Candidate profile 4-7 years of overall BPO experience. 1 year on paper exp as a AM-OPS ( KAM). 1 year on paper exp as a TL-OPS ( KAM). E-Commerce exp will add advantage. KAM Or out bound sales exp. mandate.

Requirements of Team Leader Exp.in E- Commerce inbound/email process / Voice Process . Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry. HR Manya 95224 65846 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related repo...

As a Chief Happiness Officer, you will be part of the People & Culture Team! You will lead our People Operations and Engineer Happiness initiatives. Your role involves crafting, implementing, and upholding policies and processes that resonate with our values. You'll manage multiple engineering teams, ensuring their well-being and satisfaction. Additionally, you'll drive efforts to enhance the effectiveness and consistency of our People function. This entails establishing and upholding organizational policies, while also offering strategic counsel to senior leadership. ROLES AND RESPONSIBILITIES: You will be the key point of contact for all the engineers and the stakeholders Influence key dec...

Roles and Responsibilities- -Manage a team of customer service representatives. -Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores. -Ensure compliance with BPO standards, policies, and procedures. Required Candidate profile -Must have min 1 year experience as TL in International BPO. -Must have excellent communication skills. - Only Female Candidates. Please call @ 8453399504 / 9387861694 / 8723051470 / 6002281943

To safeguard the interest of our esteemed customers and provide strong & robust support to our policyholders, the user will lead on the management of complaints and resolution of complex customer issues for services The key purpose of the role is to provide an excellent service to customers who have complaints or complex/escalated issues primarily through ensuring that concerns are fully understood and addressed comprehensively and quickly in a way that is positive and helpful for customers, minimizing further issues. The Job holder will be Responsible for : Managing the customer queries, complaints, and resolution of their issues. Engaging with field teams and internal sales hierarchy for t...

Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 year...

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Hello, Hiring for below positions for the Domestic BPO Voice process. Interested candidates, please share your profile who looking for an opportunity. Hiring for Gurgaon Mumbai Only Domestic BPO Exp candidates. Positions Hiring for Team Leader Trainer QA AM Quality AM Operations Domains Exp Hiring for: Sales / CS / Collection Business Hiring for : Real Estate / Bank / eCommerce / Consumer Goods Location: Thane / Vashi / Gurgaon Salary depends upon positions and Locations. Regards,