1758 Attrition Jobs - Page 34

TEAM LEADER || INTERNATIONAL BPO || Bangalore or Gurgaon Team Lead in International Voice Exp (Mandate) On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Bangalore or Gurgaon CTC - Up to 12.5 LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, S...

BPO International Customer Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the ...

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143. Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track a...

Should have Finance and Accounting exposure, working Procure to pay domains. End to end procurement process understanding. Hands-on experience in operating on AP workflow, P2P cycle, invoice validation process, VAT compliance. Required Candidate profile Monitor and govern P2P sub-processes, timely reporting. Should have prior people management experience. Knowledge of process steps like Indexing, invoice processing, query resolution and payments.

*Sales Team Leader * Minimum 1- 4 years of experience in a relevant Contact center in outbound voice process *Graduation mandate *Excellent communication in English * 6 days working *Virtual interview *Job location Nagpur call on 7697428237

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team This team is part of the Merchant Lending vertical and caters to the Merchant loans section. They have the ownership of merchant cash advance sales. About the role This is a B2C Sales role that requires a high level of people management, training, grooming the field sales executives and generating revenue, and driving P/L and growth for the ...

We are looking for a proactive and results-driven Team Leader to lead and manage a team effectively within a 24x7 operational environment, ensuring high performance, efficient processes, and a cohesive team dynamic while meeting organizational goals. Company Name: Vaco Binary Semantics LLP Work Location: Meerut Type: Permanent Job Shifts: 24*7 working shift environment Work from office Roles and Responsibilities: Proven work experience as a team leader or supervisor for 1-5 years In-depth knowledge of performance metrics; Clarity about the concepts of shrinkage, attrition, utilization, efficiency, productivity, etc. Experience in reporting / dashboards and project reviews Creative thinker to...

Skills:. IT Recruitment, About The Role : Development, Posting,. We are in need of Senior HR. Must have 2-3 years of experience. Salary:20k to 30k per month. Must have IT recruitment's experience.. Must be ready to join within 10-15 days. JD:-. Recruitment. Issuance of Offer and Appointment Letters. Background Verification. Headcount & Attrition Reports. Handling Monthly payroll. Attendance & Leave. Handling, Employee Appraisals. Resignation Handling. Preparation & Implementation of HR Policies. Employees Grievances. Exit Formalities. Benefits to join our company:-. Free Meal. Employee engagement activities. Health insurance. Maternity leave. Never ending learning. Family like environment. C...

Job Title: Assistant Manager Outbound Sales Location: Mumbai Function: Sales & Business Operations Experience: 6 -12 years Role Overview : We are looking for a high-performing Assistant Manager from a outbound contact center space to lead a large tele-sales team focused on driving business results through outbound calling efforts. The ideal candidate brings deep experience in managing outbound sales teams, strong command over performance metrics, and the ability to drive execution excellence while maintaining service quality . Key Responsibilities: Tele-Sales Team Management Manage and lead a team of 1520 outbound tele-sales executives Ensure daily performance targets (logins, calls, convers...

As a Fleet Manager at Tata 1mg, you will play a crucial role in the Last Mile Delivery Operations team within the Pharmacy Supply Chain department based in Gurgaon. Tata 1mg is dedicated to being a trusted health partner for both end consumers and large institutions, with a mission to make healthcare understandable, accessible, and affordable for all Indians. In this position, you will be responsible for managing various aspects of rider recruitment, onboarding, training, and management. You will work closely with the growth team to ensure seamless onboarding of riders to meet capacity requirements. Your leadership skills will be essential in motivating the team to achieve delivery targets a...

Job Descriptions: Experience as Assistant Manager Ops in customer Service process for Blended Process should be equipped and have adequate knowledge of Call Centre metrics, understanding & efficiently driving dialler and calling processes. Responsibilities and Desired Skills: Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and revie...

BASIC INFORMATION ON THE POSITION Position Name: Deputy Manager - ESGC PURPOSE OF THE ROLE To ensure Information Security Management System and Risk management framework including Business continuity are effectively planned & established in line with the business objectives. The job exists to ensure compliance to IS requirements, both from customer and organization. If this role did not exist, ensuring compliance to IS requirements is not possible. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Compliance to client information security requirements as agreed in the MSA by ensuring that requirements are captured, documented, implemented and verified Ensure customer audits are cleared successfully ...

Leading BPO in Gurgaon Hiring For Team Leader/Sr Team Leader//Assistant Manager International Voice Process CTC UPTO 12.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Require Excellent Communication skills in English in Written & Verbal Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day...

Roles and Responsibilities Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction). Monitor KPIs such as AHT, SLA, and rostering to ensure compliance with industry standards. Contact - 9594690866 - Neelam Shah Neelam.Shahu@teleperformancedibs.com

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the ...

Leading BPO in Gurgaon Hiring For Team Leader/Sr Team Leader//Assistant Manager International Voice Process CTC UPTO 12.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Require Excellent Communication skills in English in Written & Verbal Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Designation : Team Lead / AM / DM Work Station: Chennai ( Adyar ) Shift : General Shift - 09:30 to 06:30 Roles and Responsibilities Manage a team of associates to achieve Service and Sales Deliverables, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, training, and performance management to maintain high levels of productivity. Develop and implement strategies to reduce shrinkage and attrition rates, improving overall efficiency in operations. Monitor key performance indicators (KPIs) such as AHT, SLA management, KRA achievement, and sales team leadership to drive business growth. Ensure compliance with company policies an...

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements...

Roles and Responsibilities Manage day-to-day operations of the team, ensuring efficient call handling, shrinkage control, and attrition management. Oversee AHT calculation and reporting to ensure accurate tracking of agent performance. Develop and implement strategies to reduce shrinkage rates and improve overall operational efficiency. Lead by example, setting high standards for quality assurance, customer service excellence, and teamwork. Collaborate with other departments to resolve issues related to scheduling, training, or process improvements. Desired Candidate Profile Overall 9 years of experience 2 Years as Manager OPS in BPO/Call Centre environment with a focus on Operations Managem...

Hiring for India's Leading B2B / E-commerce Company Process Designation: Team Leader Experience: 2 to 6 Years Location: Noida Role & responsibilities * Organize and manage a small team of 7-8 project delivery executives. * Teach and train team members on various process strategies. * Fulfill Catalog needs as per Client Demand and Organization SOP. * Prior Knowledge/Experience on an E-commerce platform will be a plus. * Good knowledge of web applications and their functioning (Internet, Search Engines, Digital Marketing, etc.). * Applicant should possess strong Email handling skills. * Provide strategic initiatives and recommendations for improvements and systems enhancements of the process. ...

We are looking out for a Customer Support Team Leader to play a vital role in driving customer satisfaction, guiding support operations, and aligning team performance with organizational goals. This position ensures efficient handling of customer inquiries, fosters team growth, and bridges communication across departments. Youll monitor performance, resolve escalations, and drive improvements to exceed both customer expectations and business goals. Key Responsibilities: Supervise a team of customer support agents, providing guidance, coaching, and support to ensure individual and team success. Set clear performance expectations and goals for the team, regularly monitoring performance metrics...

Hiring Lead HR Employee Relations MUST -Exp in BPO as Employee Relations HR Grievance Engagement Call/ WhatsApp cv to Amit 8178259405 Neha 8287267407 Required Candidate profile Hiring for Kolkata only not for Delhi/NCR.Apply those who can relocate in Kolkata

As an Assistant Area Sales Manager at Niva Bupa Health Insurance Company, your primary role is to support the development and growth of the agency business in your assigned location. You will be responsible for recruiting key advisors, activating agents, and providing regular training to advisors while resolving any queries they may have. Your role also involves driving business promotion activities, enabling and training individuals on digital platforms, and supporting advisors in developing their business in the local market. Motivating advisors to achieve rewards and recognition programs is essential to your responsibilities. You will play a crucial part in achieving business plans by own...