2218 Attrition Jobs - Page 32

Role & responsibilities Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Lead a team of 25 - 30 certified coders. Maintains staff by orien...

Graduates only need min 3 years exp in B2B collection in international bpo MT - min 3 yrs exp in US /B2B collections Location banglore,hydrabad,kolkata, Amit gandhi 9910877518

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...

We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd. , a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings. Equal Opportunity Employer: IGT Solutions is pr...

Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compil...

Role & responsibilities Team Leadership: Prior experience in leading teams, ideally in customer service or BPO. Customer Service: Background in client support, preferably in e-commerce or Escalation Management. Communication: Strong verbal and written skills for effective internal and external interactions. Problem-Solving: Ability to handle complex issues while ensuring a positive customer experience. Performance Management: Skilled in setting targets, tracking progress, and giving feedback. Preferred candidate profile Any Graduate 2+ Years in BPO Environment, with 1 Year of year as a Team Lead Good Communication Skills Must be an immediate joiner Must reside at Bangalore currently Contact ...

Job Summary: Were looking for a proactive and results-driven Strategic Team Lead to drive high-impact initiatives and lead cross-functional teams towards achieving key business objectives. The ideal candidate will have strong leadership skills, a strategic mindset, and the ability to translate ideas into action. You'll work closely with senior leadership to align goals, optimize team workflows, and ensure timely and successful execution of strategic projects. Key Responsibilities: Lead, mentor, and inspire a team to deliver exceptional results in alignment with business goals. Collaborate with department heads to plan and execute key strategic initiatives. Break down complex objectives into ...

BPO International Customer Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Job Description Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader , you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in cha...

We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd. , a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings. Equal Opportunity Employer: IGT Solutions is pr...

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users.With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description: The Leader, is responsible for overseeing and managing a team of sales representatives to meet a...

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users.With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description: The Leader, is responsible for overseeing and managing a team of sales representatives to meet a...

Lead and manage a team of 45 calling agents to achieve daily/weekly/monthly targets Monitor and drive performance metrics such as call quality, productivity, conversion, and attendance Implement strategies to reduce attrition and shrinkage while maintaining team morale Conduct regular training, coaching, and one-on-one feedback sessions Ensure compliance with company policies, scripts, and process guidelines Prepare and maintain daily/weekly reports on team performance and KPIs Act as a bridge between the team and management, ensuring smooth communication and timely escalations Motivate and engage the team to achieve high levels of productivity and customer satisfaction Requirements: 2–4 yea...

Minimum 1 year of International BPO Experience. The designation of Team Leader should be on paper. 1 year of TL experience is required. Excellent Communication skills. Budget 7 lacs Contact Harpreet 9501852537

Opening: Senior Team Lead End-to-End RCM Operations | Prochant Location: Chennai Experience: Minimum 8+ years in End-to-End RCM Operations Shift: Night Shift (US Process) Work Mode: Work from Office About the Role: Prochant is seeking a dynamic and experienced Team Lead (or Acting Senior Team Lead ) to oversee End-to-End Revenue Cycle Management (RCM) Operations . The ideal candidate will have strong domain knowledge, proven leadership abilities, and a track record of driving operational excellence while ensuring client satisfaction. Key Responsibilities: • Manage and oversee complete RCM operations Charge Entry, Coding, Billing, Payment Posting, Denial Management, and AR follow-up. • Lead a...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the ...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Role & responsibilities 1. Supervise and motivate a team of Telecalling agents 2. Conduct regular performance reviews and provide feedback. 3. Develop and implement training programs to enhance team skills. 4. Analyze customer data and develop targeted collection strategies. 5. Ensure compliance with regulatory requirements. 6. Identify areas for improvement and implement corrective actions. 7. Handle escalated customer complaints and resolve issues. 8. Ensure excellent customer service. Location: HDB Financial Services Opp Model House Gokul Towers,4th Floor Near NIIMS Hospital, Pillar No-1116 Punjagutta - Hyderabad

Job Title: Customer Service Team Lead Department: Customer Support / Operations Reports To: Customer Service Manager or Operations Manager Location: Bangalore Job Type: Full-Time Job Summary: We are looking for an experienced and motivated Customer Service Team Lead to oversee our customer support team. In this role, you will be responsible for supervising daily operations, coaching team members, handling escalated issues, and ensuring our customers receive exceptional service. You will play a key role in improving service quality, team performance, and customer satisfaction. Key Responsibilities: Lead, support, and motivate a team of customer service representatives to meet performance targ...

Role- HRBP- AM Location- Bangalore Designation- AM Exp- 5-10 years Responsibilities : Manages the Organizations Talent, Leadership and Team Planning Processes Works collaboratively with the organization (site/functional) leadership team and HR team to work on various dashboards / report. Working with the compensation and benefits team on the annual appraisal process Working with leadership and team planning processes, policies and procedures, succession planning, leadership selection and assessment. Actively engages, coaches and educates leaders and HR partners in the team effectiveness process including assessments, design and developing leadership off-sites, team make-up and observations/f...