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5.0 - 9.0 years
9 - 14 Lacs
bengaluru
Work from Office
Job Description Summary To lead and manage a distributed team of factory payroll SPOCs across various locations, ensuring end to end payroll administration, statutory compliance, benefits coordination, insurance management, exit processing, and employee support functions are executed accurately and timely. This role is critical in driving standardization, process governance, and continuous improvement across the sites. Job Description Site SPOC Management Manage and coordinate with payroll SPOCs based at factory locations, ensuring clarity of payroll responsibilities. Act as the bridge between central payroll team and factory SPOCs. Provide guidance and support to SPOCs, who may be managing ...
Posted 2 months ago
8.0 - 13.0 years
8 - 13 Lacs
navi mumbai
Work from Office
Summary/Objective: The HRBP is responsible for the HR in Mumbai for a head count of 400+. The position encompasses the role of a Business HR focusing on all activities related to Business partnering role. The potential recruit is expected to have a solid experience in HR practices, statutory compliance and a sound knowledge in HR Engagements and Touchpoints. Mandatory Skills: Employee relations / conducted employee engagement RAG Analysis / SKIP meet Attrition analysis Retention analysis POSH / disciplinary action. Leave & attendance management. Conducting Rewards & Recognition / Induction /Orientation. FTEs handled under their span. HR Business Partner: Support end-to-end HRBP delivery. Fos...
Posted 2 months ago
5.0 - 10.0 years
8 - 12 Lacs
hyderabad
Work from Office
Responsibilities Closing/Reporting and Planning activities Works closely with Navigators to guarantee FOBO business closing/planning activities are performed on a timely and accurate manner. Responsible to perform one of this group of activities (to be assigned): Closing/Reporting/Trackers: Prepares Actual Trackers/reports for all markets: Volume, B/D, Innovation, A&M, G&A Review Monthly Sales curve calculation Support Hard Close analysis Provides External Audit support Forward Looking: Prepares PBR monthly decks Prepares and review decks for PBR/Fcst and AOP Support Adhoc requests Support Planning process: Owns planning of COGS, Distribution and A&M/STB in TM1 for EUROPE/AMESA/APAC Works wi...
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
hyderabad
Work from Office
Job Title: Team Lead - Medical Coding (IP DRG) Location: Hyderabad Job Type: Full Time | Work from Office Shift: Rotational Shifts (Including Night) Candidate Requirements: Education: Any Graduate / Post Graduate Experience: Minimum 2 years of experience as Team Lead (on papers) Mandatory Strong background in IP DRG medical coding Certifications: CCS or CIC Certification is Mandatory Skills: In-depth knowledge of Inpatient DRG guidelines & regulations Excellent team management and leadership skills Strong communication skills verbal and written Work Model: Must be ready to work from office Shifts: Comfortable with rotational shifts (including night shifts) Notice Period: Immediate to 60 days...
Posted 2 months ago
5.0 - 8.0 years
12 - 16 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 2 months ago
4.0 - 9.0 years
4 - 6 Lacs
gurugram
Work from Office
People / Management To take responsibility for the day-to-day supervision of any direct reports. To delegate tasks as and when appropriate to team members to ensure the effective and efficient running of the department. To develop staff through coaching, advice, and motivational techniques to help the Call Centre and Guest Services teams to maximize customer experience from inbound calls. To hold regular one-to-one meetings and performance reviews with Support Advisors. To quickly identify and address any staffing issues with or between Team Members when appropriate, or on Page 2 refer any such circumstances to the appropriate department or manager for resolution. To performance manage all t...
Posted 2 months ago
4.0 - 9.0 years
10 - 12 Lacs
navi mumbai
Work from Office
The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements, and u...
Posted 2 months ago
2.0 - 7.0 years
5 - 7 Lacs
gurugram, chennai
Work from Office
Email your resume to Raveena@wissenpro.com or call/WhatsApp at 703-204-6318 Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regular...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
jalna, maharashtra
On-site
As an Area Sales Manager at Niva Bupa Health Insurance Company in Maharashtra, your primary role is to drive the growth of the agency business in the location. You will be responsible for recruiting key advisors, activating agents, and providing regular training to advisors while resolving their queries. Additionally, you will drive business promotion activities, enable and train individuals on the digital platform, and support advisors in developing business in the local market. It is essential for you to motivate advisors to achieve rewards and recognition programs, focusing on business achievement and the quality of business. You will be required to own the business plan for the branch, i...
Posted 2 months ago
5.0 - 10.0 years
5 - 7 Lacs
mysuru, bengaluru
Work from Office
Job Description For TL-Sales: Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth ...
Posted 2 months ago
4.0 - 13.0 years
4 - 6 Lacs
mysuru
Work from Office
About Paisabazaar.com: Paisabazaar.com is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians. Role Overview: Designation: Sales Team Leader - Tele Sales. Product: Business Loan. Location: Mysuru. We are looking for a dynamic and motivated Assistant Sales Manager to lead a team of sales executives in the Home Loan segment under the Digital Channel. This role demands strong leadership, excellent communication skills, and a perf...
Posted 2 months ago
2.0 - 5.0 years
3 - 7 Lacs
mumbai
Work from Office
The Team: The People & Culture team (hereby called P&C), supports the development and growth of talent by effectively chalking out initiatives in conjunction with business leaders and global teams. We aim to implement human resource strategies in India to improve organizational effectiveness Job Summary: We are seeking a detail-oriented and proficient in technology MIS Executive to join our Human Resources team. The role involves managing and analyzing HR data, generating insightful reports, and ensuring the smooth functioning of HR information systems. The ideal candidate will have a strong aptitude for data management, excellent analytical skills, and a passion for optimizing HR processes....
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
chennai
Work from Office
We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Chennai, Tharamani Location. Candidate should have experience in outbound sales in Banking products only with good team handling experience. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Chennai, Tharamani Language - English, Tamil, Malayalam Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job...
Posted 2 months ago
7.0 - 11.0 years
9 - 13 Lacs
bengaluru
Work from Office
Skill required: Voice - Customer Service Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase...
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
jodhpur
Work from Office
About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with ...
Posted 2 months ago
1.0 - 4.0 years
2 - 5 Lacs
tiruppur
Work from Office
About The Role Description for Internal Candidates To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with...
Posted 2 months ago
2.0 - 7.0 years
3 - 8 Lacs
bengaluru
Work from Office
Job Title: Team Leader BPO Department: Operations Job Type: Full-time Location: Bangalore Shift: Rotational / Night / Day / Fixed Experience: 01 to 10 years (with minimum 1 year in a TL role) Job Summary: We are looking for a motivated and experienced Team Leader to manage a team of customer service executives in our BPO process. The ideal candidate will ensure operational efficiency, team performance, and high levels of customer satisfaction, while meeting all client KPIs and internal targets. Key Responsibilities: Lead, supervise, and support a team of 10 customer service associates in delivering excellent service across voice processes. Monitor team performance through KPIs such as AHT, F...
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
kolkata, bengaluru
Work from Office
Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year in outbound sales leadership will drive team success and business growth. Location - Kolkata Salary -4.5 lpa ( Depending upon last drawn) Location - Bengaluru Salary - 6 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing trainin...
Posted 2 months ago
3.0 - 8.0 years
2 - 5 Lacs
hyderabad
Work from Office
Roles and Responsibilities Manage a team of 15-20 members, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, task allocation, and performance monitoring. Develop and implement strategies to reduce attrition rates through employee engagement initiatives. Analyze data to identify trends and areas for improvement in shrinkage control processes. Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.
Posted 2 months ago
5.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...
Posted 2 months ago
3.0 - 12.0 years
3 - 6 Lacs
bangalore rural, bengaluru
Work from Office
Roles and Responsibilities : Lead a team of telesales agents to achieve daily targets and improve customer satisfaction. Develop and implement effective strategies to reduce shrinkage and attrition rates. Monitor team performance, identify areas for improvement, and provide coaching to enhance sales skills. Ensure compliance with company policies, procedures, and regulatory requirements. Job Requirements : Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team – organizes resources, s...
Posted 2 months ago
5.0 - 8.0 years
12 - 16 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 2 months ago
2.0 - 7.0 years
4 - 5 Lacs
navi mumbai
Work from Office
Company: Vitality BSS Location: Mahape, Navi Mumbai Website: https://vitalitybss.com/ About Vitality BSS: Vitality is a leading provider of business support solutions for healthcare organizations in India and the USA. As one of the reputed names in the attorney support, medico-legal, medical billing, medical records review and teleradiology services our firm has the expertise to maximize revenue and reduce operating costs for different organizations in this field. Key Responsibilities: Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization. Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards....
Posted 2 months ago
4.0 - 12.0 years
4 - 7 Lacs
mumbai city, maharashtra, india
On-site
Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to direct reports, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement andimplement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Co...
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
gurugram
Work from Office
Position: Executive HRBP Location: Gurgaon Employment Type: Full-Time Job Summary: We are looking for a dedicated and professional Executive HRBP to join our team in Gurgaon. In this role, you will be responsible for handling employee queries, ensuring compliance with HR policies, and supporting employee engagement initiatives within the organization. You will be a key player in maintaining a positive and efficient work environment while managing various HR-related activities. What You Would Be Doing? Employee Query Resolution: Efficiently resolve employee queries and concerns within the respective vertical/process, and track/report query resolution Turnaround Time (TAT). Compliance: Ensure ...
Posted 2 months ago
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