1747 Attrition Jobs - Page 3

We Paisabazaar is hiring Assistant Manager (Outbound Telesales) for Chennai, Tharamani Location. Candidate should have strong experience in managing entire BPO sales operations with strong people management skills. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Chennai, Tharamani (Local Language Mandatory) Product - Financial Product Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity tha...

- Monitor and evaluate voice interactions for quality assurance. - Identify process gaps and provide actionable feedback to agents. - Maintain audit records and prepare quality reports. - Experience working on QC tools. Required Candidate profile - Minimum 1 year experience as Quality Analyst in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943

Should have minimum 5+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Inbound process would be an added advantage. Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Navi Mumbai Based Candidates. Interested Candidates contact: Email: pavithras19@hexaware.com Contact: 9626261016

We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals The ideal candidate should have a blend of service and sales orientation with experience in ficial services or banking Handle customer service tasks including account opening, DMAT services, and grievance resolution Educate customers on product features and assist with service requests like cheque book issuance Achieve sales targets for bank and investment produ...

- Manage a team of customer service representatives. - Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores. - Ensure compliance with BPO standards, policies, and procedures. Required Candidate profile - Must have min 1 year experience on papers as TL in International BPO. - Must have experience in International Voice Process. Call or whatsapp 8453399504 / 9387861694 / 8723051470 / 6002281943.

Responsible for all inbound and outbound operations at the PUD/Distribution Center and ensuring timely, accurate and profitable delivery of Apex / Surface shipments to customers Key Responsibilities Operational Responsible for supervising daily inbound and outbound Apex / Surface operations at the PUD/ Distribution Center (including P2P operations and EDL/ ODA deliveries) Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connectivity to customers Monitor daily loads and plan delivery and pick-up schedules accordingly Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from channel partners including RSPs, ESA...

Designation :Ops Hiring executiveReporting :Regional PDA managerFunction:OperationsKey Responsibilities:Recruitment and sourcingManage end-to-end hiring for outsourced,blue-collar roles such delivery staff, inhouse warehousing staff , loader etcCollaborate with third-party staffing agencies, contractors, and vendors for manpower supplyConduct spot hiring drives, walk-in interviews, and job camps in key sourcing locationsEnsure the manpower is sufficient as per the requirement of the location Vendor developmentCandidate Screening SelectionConduct basic screening (ID verification, work readiness, skill/physical fitness if applicable) Coordinate interviews and selection with operations and ware...

Designation : Ops Hiring executiveReporting : Regional PDA managerFunction : OperationsKey Responsibilities:Recruitment and sourcingManage end-to-end hiring for outsourced, blue-collar roles such delivery staff, inhouse warehousing staff , loader etcCollaborate with third-party staffing agencies, contractors, and vendors for manpower supplyConduct spot hiring drives, walk-in interviews, and job camps in key sourcing locationsEnsure the manpower is sufficient as per the requirement of the location Vendor developmentCandidate Screening SelectionConduct basic screening (ID verification, work readiness, skill/physical fitness if applicable) Coordinate interviews and selection with operations and...

Designation : Ops Hiring executiveReporting : Regional PDA managerFunction : OperationsKey Responsibilities:Recruitment and sourcingManage end-to-end hiring for outsourced, blue-collar roles such delivery staff, inhouse warehousing staff , loader etcCollaborate with third-party staffing agencies, contractors, and vendors for manpower supplyConduct spot hiring drives, walk-in interviews, and job camps in key sourcing locationsEnsure the manpower is sufficient as per the requirement of the location Vendor developmentCandidate Screening SelectionConduct basic screening (ID verification, work readiness, skill/physical fitness if applicable) Coordinate interviews and selection with operations and...

Responsible for all inbound and outbound operations at the PUD/Distribution Center and ensuring timely, accurate and profitable delivery of Apex / Surface shipments to customers Key Responsibilities Operational Responsible for supervising daily inbound and outbound Apex / Surface operations at the PUD/ Distribution Center (including P2P operations and EDL/ ODA deliveries)Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connectivity to customers Monitor daily loads and plan delivery and pick-up schedules accordingly Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from channel partners including RSPs, ESAs...

Operations Executive Purpose Responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Service Center 2 Key Responsibilities Responsibilities Operational Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre inbound operations Monitor the daily in scan and out scan of shipments and related paperwork Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly Conduct daily staff briefings, including communication regarding any operational changes, route changes etc Check and hand over delivery sheet...

Job Opportunity at iEnergizer: Team Leader - Operations. Sales Team Leader and Inbound both have the opening. Whatsapp or call @ 8006200310 HR AMIT LATWAL Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at amit.latwal @ienergizer.com . For queries, reach out to 8006200310 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel f...

Dear Candidates, We hiring for the Team leader Immediate joiners required Job location- The Work Villa , Sudarshan Building,1st Floor , 27 whites road , peters colony Royapetta , Chennai - 600014 Minimum 1 year of experience required as Team Leader in collection or recovery process Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely follow-ups on overdue payments. Develop strategies to improve collections efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer queries and issues. Analyze performance metrics to identify areas for improvement. Interested candid...

Hiring Team Leader for Baking process Location- Pune Salary - up to 4.80 LPA Qualification- Graduation Exp -2+ Years as a Team Lead with banking process Call or WhatsApp@7986969965

Hiring for Team Leader for International Voice Process Location: Kolkata Team Handling, SLA Management Rotational Shifts/Offs 5 Days Working Salary Up to 7.8 LPA Interested candidates can call @9205503253 / 9953262467 Required Candidate profile Min 1 Year Experience as a Team Leader Must have handled International Voice Process Graduate Excellent Communication Skills Send Your CV at sumit@shadowplacements.com if you match the requirement

*Conduct induction and orientation for new joiners. *Manage employee queries, grievances, and HR-related issues effectively. *Coordinate termination and exit formalities in line with company policy. *Support HR operations and compliance activities. Required Candidate profile *Minimum 3 years of experience in HR, preferably in a BPO environment. *Excellent communication and interpersonal skills. *Good knowledge of HR policies, documentation, and labor law basics.

Key Responsibilities: Team Management: Supervise and lead a team of customer support executives handling inbound and outbound calls/emails/chats. Allocate workloads, monitor team performance, and ensure adherence to SLAs (Service Level Agreements) and TAT (Turnaround Time). Conduct daily huddles, coaching sessions, and team meetings to share updates and motivate team members. Monitor call quality and ensure adherence to company communication and compliance guidelines. Operations & Performance Management: Track key metrics such as response time, resolution rate, NPS/CSAT scores, and first call resolution. Analyze daily/weekly/monthly reports to identify performance gaps and implement correcti...

Hiring Alert --Policybazaar.com- DSF Team Leader We are hiring for the position of Field Sales Team Leader (B2C) in the Health DSF sector, with a preference for candidates with an insurance background. This role is available in Pune & Surat. (Pan India ) Key Responsibilities: - Lead, mentor, and manage a team of 10-12 field sales executives. - Drive sales of health insurance and healthcare financial products through direct customer acquisition. - Set daily, weekly, and monthly sales targets and ensure achievement. - Conduct regular team meetings, performance reviews, and training sessions. - Monitor field activity and ensure adherence to company processes and compliance guidelines. - Develop...

Role & responsibilities Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one on one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards and other ad hoc tasks ' Preferred candidate profile Graduat...

Job Title: Team Leader Customer Service (Inbound Voice Process, B2C) Work Location: Mumbai (onsite role) ,Hyderabad & Kochi Department: Customer Support / Contact Center Reports to: Manager / Operations Head Job Summary: We are seeking an experienced Assistant Manager Customer Service to oversee a team of 10+ inbound customer service executives in a B2C voice process environment. The role involves driving service excellence, ensuring process compliance, handling escalations, and mentoring the team to deliver superior customer experiences. Key Responsibilities: Team Leadership & Management Lead, coach, and manage a team of 10+ customer service associates. Monitor daily performance, ensure adh...

Overall 5 plus years of exp in BPO sector Minimum - 2 years of exp in BPO team Management Any graduation or diploma. Age Limit : Below 32. Male Only. Languages known : Mandatory language proficiency in Kannada, English, Tamil, Telugu, and Hindi.

Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. ...

Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair eq...

2 yrs exp as BPO Ops Manager who has handeled Telecom process SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/Whattsapp CV Amit 8851792136/Neha 8287267407 Required Candidate profile Work from Office-Pune 2 yrs exp as BPO Ops Manager who has handeled Telecom Process

Total 3yrs out of this 1yr TL exp ON PAPER, max CTC 7.8 LPA Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Kolkata. those wo can relocate to Kolkata can also apply Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy