1758 Attrition Jobs - Page 25

Job description Hiring for Indias Leading B2B / E-commerce Company Process Designation: Team Lead Experience: 2 to 5 Years Minimum Qualification: A minimum of 65% marks in 10th, 12th, and graduation Location: Noida JOB DESCRIPTION Organize and manage a small team of 7-8 project delivery executives. Teach and train team members on various process strategies. Fulfill Catalog needs as per Client Demand and Organization SOP. Prior Knowledge/Experience on an E-commerce platform will be a plus. Good knowledge of web applications and their functioning (Internet, Search Engines, Digital Marketing, etc.). Applicant should possess strong Email handling skills. Provide strategic initiatives and recomme...

Job Title: Assistant Operations Manager BPO Department: Operations Reports To: Operations Manager / General Manager Location: Vadodara Job Type: Full-Time Job Summary: The Assistant Operations Manager supports the Operations Manager in overseeing daily BPO operations, ensuring service level agreements (SLAs), quality, and productivity metrics are consistently met. This role involves managing team leads and agents, streamlining processes, handling client communications when required, and ensuring overall operational efficiency and client satisfaction. Key Responsibilities: Assist in managing day-to-day operations of assigned BPO campaigns (voice/non-voice/inbound/outbound). Supervise Team Lea...

Role & responsibilities: 1. Sales background/Education will be recommended. 2. Receiving In-bound calls and counseling for Medical and Engineering preparation. 3. Out-bound calls as per the leads receive from support team (Marketing, Admin-support) . 4. Should have the capability to judge the requirements of the students and should able to convert in to the admission. Preferred candidate profile: 1. 4 Years of overall experience (Minimum 2 Years as a team leader in BPO/call center) 2. Good communication skills. (Fluency in English/Hindi both is must) 3. Highly organized and mature with respect to human relationships and can get the job done. 4. Candidate should be comfortable for target-base...

Summary GM Analytics Solutions is looking for a driven, dedicated, and experienced HR Generalist. Job Description Address employee's queries on issues related to compensation and labor regulations, and all other relevant topics Assisting in talent acquisition and recruitment processes Conducting employee onboarding. Implement new company policies resolving employee grievances Maintain employee files. Manage the organization's employee database and prepare reports Assist with budget monitoring and payroll. Ensure compliance with labor regulations Qualifications: Graduate/Masters degree in the related field Proven work experience as an HR Operations Manager, HR Manage,r or similar role Team ma...

Role & responsibilities Key Skill Set- B2C sales, tele sales, inside sales, outbound sales Insurance - Motor Insurance / Health Insurance Designation- Assistant Manager Team Size- 50 + Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, c...

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Hyderabad call,whatsapp cv Amit 8178259405/Neha 8287267407 Must Knows-English and Telugu Perks and benefits Salary no constraint for suitable candidate

Key Responsibilities: Lead and manage a high-performing collections team to achieve set targets. Develop and implement effective collection strategies. Collaborate with stakeholders to enhance operational efficiency. Monitor and analyze team performance metrics. Qualifications: Candidate should be graduate with minimum 3+ years of hands-on experience in collections within the banking domain. Proven leadership skills with the ability to drive results. Strong analytical and problem-solving capabilities. Perks. Lucrative incentives Health insurance benefits Contact- HR -9911015496-Only WhatsApp

Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular coaching sessions to enhance skills, knowledge, and productivity of the team members. Develop strategies to reduce shrinkage and attrition rates through effective people management practices. Ensure timely completion of tasks, meet deadlines, and maintain high levels of customer satisfaction. Analyze KPIs such as AHT, SLA management, target achievement, lead generation, and sales strategy to optimize team performance. Desired Candidate Profile Proven track record in controlling attrition rate (attrition control) with excellent communication skills. Ability to manage m...

Team Leader (Cosmetic Brand - International Process) Location: Jaipur, India Department: Operations Employment Type: Full-time About the Role Transcom is seeking a dynamic and experienced female Team Leader to join our operations team in Jaipur. You will be at the forefront of our international process for a leading cosmetic brand, guiding and motivating a team to deliver exceptional service. This is an exciting opportunity to showcase your leadership skills in a fast-paced environment with a focus on luxury and customer satisfaction. Key Responsibilities Lead a Team: Lead, mentor, and coach a team to achieve and exceed key performance indicators (KPIs) and service level agreements (SLAs). D...

Key Responsibilities: Team Management -Supervise and guide a team of back-office executives handling health insurance operations. -Allocate work, monitor productivity, and ensure timely completion of tasks. -Conduct regular team meetings, training, and performance reviews. -Operations & Process Management -Oversee policy issuance, endorsements, claims processing, and renewal activities for health insurance customers. -Ensure adherence to internal SOPs, regulatory norms, and service-level agreements (SLAs). -Review daily reports, identify process gaps, and implement corrective actions. Quality & Compliance -Ensure all documentation and data entry are accurate and compliant with IRDAI regulati...

Role: Team Leader DESIGNATION: Assistant Manager LOCATION: Bangalore YEARS OF EXPERIENCE: 6+ yrs Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key responsibilities: Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performanc...

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617. Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regu...

Role: Senior Team Leader DESIGNATION: Deputy Manager LOCATION: Hyderabad YEARS OF EXPERIENCE: 6+ yrs Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key responsibilities: - Lead and manage a team of Team Leads and operations staff, providing guidance and coaching to ensure high-quality service delivery - Develop and implement operational strategies to drive efficiency, productivity, and customer satisfaction - Analyze complex data to id...

Candidates should be from BPO/BPM Background Only Diversity candidates can apply Telecom background experience is Preferred Total Experience - 10+yrs Relevant Experience - 1+ yrs (Manager on paper) Education - Any Graduate or 4 years Diploma Shifts - US (24x7) 5 days working Handling AM's & TL's Location: Airoli, Navi Mumbai College degree in Business Management/Administration or equivalent combination of education and directly related experience 4 or more years of directly related experience, including 2 or more years of supervisory experience. Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong inte...

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and key Responsibilities Responsible to meet all agreed client SLAs and performance parameters Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core ...

About The Role Relationship Manager-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer ...

About The Role Description for Internal Candidates To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer ...

About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with ...