2218 Attrition Jobs - Page 19

Role Overview: As a Team Leader BNPL Process , you will lead a team responsible for managing and converting BNPL leads, ensuring seamless customer onboarding, and maintaining a high standard of service delivery. You’ll play a crucial role in optimizing daily operations, monitoring performance, and ensuring adherence to compliance and quality standards. Key Responsibilities: Lead and manage a team of BNPL executives to achieve business targets (sales, activations, or conversions). Drive performance through effective coaching, motivation, and monitoring of daily metrics. Ensure smooth execution of the BNPL process — from lead allocation and follow-up to conversion and customer activation. Anal...

Key Responsibilities: Lead and manage a team of tele sales executives to achieve daily, weekly, and monthly sales targets. Drive performance through effective monitoring, coaching, and motivation. Plan and execute tele sales campaigns to drive product awareness and lead conversion. Ensure adherence to sales scripts, quality standards, and compliance guidelines. Track team metrics calls, conversions, and customer interactions — and share regular performance reports with management. Work closely with cross-functional teams (Marketing, Operations, and Product) to optimize lead management and improve conversion rates. Identify training needs and conduct regular feedback sessions to enhance team ...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Hiring: Team Leader International Voice Process | Leading Global BPO | Bangalore We’re looking for a dynamic Team Leader to manage a high-performing international voice team for one of our leading global clients. Role: Team Leader – International Voice Location: Bangalore (Work from Office) Shift: US Shift CTC: As per market standards Education: Graduation is mandatory Notice Period: Immediate to 30 days Experience Required: Minimum 7 years of total experience in BPO operations At least 2 years of experience as a Team Leader handling International Voice Process Roles & Responsibilities: Manage and lead a team of international voice agents to meet process KPIs and SLAs. Monitor and track KPI ...

The HRBP will educate, coach, and partner with managers on PMS & employee development goals. He/she will provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and OD. Required Candidate profile Good communication skills in English & Marathi, with exp in HR and IR operations, & skills in handling employees on the floor. Should be able to coordinate with ops & stakeholders.

Dear Candidates, We hiring for Manager and Team Leader role( Domestic Banking Collection). Immediate joiners required Job location- Spocto-X, Tower B, 3rd Floor,The Corenthum, Sector 62, Noida, Uttar Pradesh 201301( Nearest Metro station- Noida electronic city). Minimum 1 year of experience required in respective role in collection or recovery process Salary- Best in the Market Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely follow-ups on overdue payments. Develop strategies to improve collections efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer qu...

Position: Senior Manager - HR Operations- Technology Job Summary Designing and implementing HR-related technology projects in order to streamline processes, reduce costs and increase productivity. The job involves interacting with various COEs and stakeholders, understanding their requirements, converting them into technological deliverables and working with the IT team and external vendors to realize the product. Various projects involved under this job are – SuccessFactors Implementation and support, launching HR applications, supporting in upgrades in HR Tech tools, and working on various other tech projects. Analysis and reporting of organization-wide data across various parametersin ord...

Hiring for "ACCOUNT MANAGER ROLE for an MNC for NOIDA. Salary : 30LPA -35LPA 5 days Cab & Meals available Shift : US Must have 10+ yrs of exp. out of which 5yrs into US debt collection with at least 2yrs in a Client-facing account management. Required Candidate profile Manage client relationships & act as the primary point of contact for all operational & strategic manner, Oversee day to day operations of the debt collection process. Call : 9335-906-101

Roles and Responsibilities Manage a team of 15-20 members, ensuring effective operations and meeting SLAs. Oversee daily activities, including POD (Pickup on Delivery) management and shrinkage control. Handle customer escalations and resolve issues promptly to maintain high CSAT scores. Ensure timely completion of tasks, minimizing delays and optimizing workflow processes. Monitor attrition rates and implement strategies to reduce turnover.

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Chennai, Tharamani Location. Candidate should have experience in outbound sales with good team handling experience. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Chennai, Tharamani Product - Personal Loan & Credit Card Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while workin...

Hi Job Seekers, We are looking for an experienced Team Lead to manage and guide our non-voice process team (Chat/Email) at NOIDA Location . Salary Slab up to 4.5 LPA Please Note : We usually have openings for Gurgaon / Bangalore / Lucknow and Kolkata locations. For more opportunities you can connect us on call @ 9569902470 Key Responsibilities: Lead and motivate a team of agents handling chat and email support . Monitor daily operations to ensure adherence to SLAs and KPIs. Provide coaching, feedback, and performance reviews to team members. Handle escalations effectively and ensure timely resolutions. Requirements: Graduate in any discipline. Minimum 1 year of experience as a Team Lead (on ...

Role - Team leader Minimum Qualification : Graduate Total Work Experience : 2-4 Years salary - 3 to 4 lacs J ob Location : chennai ( 5 Nos) Key Skills/JD: To handle minimum of 20 to 30 teammates with their team To achieve collection targets of the respective portfolios assigned . Co-ordinate with bank team with respect to day to day operations Continuously monitoring tele calling teams performance suggest and implement strategies to enhance productivity . Responsible for managing the attrition across assigned teams Responsible for smooth flow of process relating to collections Prepare and publish report on daily team performance.

Hiring Team Leads with 4+ yrs TL experience (on paper) and mandatory International Voice background. Location: Bangalore. Flexible shifts. Immediate joiners (up to 15 days). Send CV to sowmiyaizeemanpower@gmail.com or call 8951638400.

Team Lead on papers 4+ years of experience Bangalore Immediate Joiners US shift International voice process contact - Ruhi-8050836297/ruhi.izee@gmail.com

Role: Team Lead-Supervisor Exp: 5+yrs (1-2yr as Team Lead) Tenure: 6 Months Project Extendable based on Performance Client: Top Healthcare Research & Development MNC Mode: 5 Days Office Shift: 6:30PM to 3:30AM Location: Manyata Tech Park Cabs: 2 ways provided Industry: US Healthcare or BPO or KPO in Customer Support from International Voice background Mob: 7760406375 Ganesh Reddy Mail: ganreddy@astoncarter.com Contact Details if suitable for Role Reports to Title: Ops Manager, Service Delivery The Operations Supervisor is responsible for managing and developing their team, ensuring high performance across assigned programs such as patient assistance, co-pay, and reimbursement services. They ...

Job Title: Team Lead PB/HB(RCM) Department: Revenue Cycle Management Location: Mumbai Shifts : Night Shifts Job Summary: Responsible for leading the Physician Billing/ Hospital Billing team (20 Agents), ensuring timely and accurate claim submissions, resolving billing issues, and meeting performance targets. Supports process improvement, compliance, and team development. Role & responsibilities * Supervise Physician Billing (CMS 1500 claims) or Hospital Billing (UB04) * Ensure accurate and timely claim submissions * Monitor productivity and quality metrics * Resolve escalated billing and denial issues * Collaborate with internal teams to address billing challenges Preferred candidate profile...

BPO MIS- Hyderabad- Immediate joiners. Please send the cv to sd00838847@techmahindra.com Job Summary The MIS Analyst will collect, analyze, and present data to support informed decision-making, focusing on creating reports, dashboards, and visualizations for various stakeholders. They also ensure data accuracy, maintain systems, and identify areas for process improvement. This role requires strong analytical skills, attention to detail, and proficiency in relevant software tools.

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners call/whatsaap cv Amit 8851792136/Neha 8287267407 Required Candidate profile Work from Office-Bangalore Must Knows-English and Hindi

Position - Operational manager Location-Pune Mandate experience in RTR Experience - 10+ Years Shift -- US Shift Job Description: Accounting / Finance Graduate / Post Graduate. Qualified Accountants or Intermediate Accountants preferred • Experienced qualified accountants with good people management skills, • 8-10 years relevant experience of which 7+ years of RtR experience. Should have BPO (third party vendor) exposure of at least 3 years. • Functional / domain knowledge of F&A processes • Good analytical skills and experience on process simplification / transformation, problem resolution. • Accounting degree(CA/CPA) Typical Responsibilities include: a) Oversee and supervise process leads a...

Role and key Responsibilities Responsible to meet all agreed client SLAs and performance parameters Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the organization To embody the spirit of excellence through team building, able leadership and sound people management skills Identify areas of concern and under performance and take corrective measures Responsible for development of team members- team motivation, up-skilling- career deve...

Role: Team Leader DESIGNATION: Assistant Manager LOCATION: Bangalore YEARS OF EXPERIENCE: 4+ yrs Role and Key responsibilities: Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action, Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely up...

Role & responsibilities Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person. Develop and deliver comprehensive training programs for new and existing Mapping specialists. Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages. Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge. Collaborate with SMEs, QA, and Operations teams to ensure consistent training outcomes and process alignment. Assess trainee performance and provide constructive feedback to ensure high-quality output, identify training needs and improve processes. Maintain training t...

Team Lead – Customer Service Experience: 4+ years in International BPO (Voice) 1+ Years of as Team Lead on Papers Any Graduates Location - Bangalore | WFH Night Shifts | US Shift IMMEDIATE JOINERS ONLY Contact - 8107866214- Riya

Looking at candidates with team leader experience on papers only from International travel process or Travel Industry Min 5 - 10 yrs of overall experience with 2 yrs as a TL on papers , managed a travel process or currently taking care of the same Required Candidate profile Call Vikas 8527840989 Email vikasimaginators@gmail.com 5 days working Job location Noida CTC can go upto 7.2L depending upon the last CTC and experience

A Team Leader manages and motivates a team of customer service representatives, ensuring they meet performance targets and deliver excellent service. They handle escalated customer issues & monitor key performance indicators (KPIs).