Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
12.0 - 21.0 years
12 - 20 Lacs
gurugram
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...
Posted 1 month ago
12.0 - 21.0 years
12 - 22 Lacs
chandigarh
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...
Posted 1 month ago
12.0 - 21.0 years
12 - 22 Lacs
mohali
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...
Posted 1 month ago
12.0 - 21.0 years
8 - 18 Lacs
chandigarh
Work from Office
Role & responsibilities So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline empl...
Posted 1 month ago
12.0 - 21.0 years
8 - 18 Lacs
mohali
Work from Office
Role & responsibilities So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline empl...
Posted 1 month ago
11.0 - 21.0 years
10 - 20 Lacs
chandigarh
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...
Posted 1 month ago
11.0 - 21.0 years
10 - 20 Lacs
mohali
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...
Posted 1 month ago
11.0 - 21.0 years
10 - 20 Lacs
kharar
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...
Posted 1 month ago
7.0 - 12.0 years
7 - 13 Lacs
gurugram
Work from Office
As Operations Manager, you are also responsible for making sure that KPIs are being met consistently . You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it -- how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations , have short chit -chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign...
Posted 1 month ago
3.0 - 8.0 years
5 - 7 Lacs
gurugram
Work from Office
Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are...
Posted 1 month ago
5.0 - 10.0 years
5 - 7 Lacs
navi mumbai
Work from Office
Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are...
Posted 1 month ago
1.0 - 5.0 years
4 - 7 Lacs
navi mumbai
Work from Office
Role & responsibilities Preferred candidate profile TEAM LEADER Exp required - 2+ yrs as Team Leader from International BPO only. Location - Navi Mumbai Budget - upto 5.5Lpa to 7Lpa Immediate Joiners. Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. T...
Posted 1 month ago
2.0 - 7.0 years
5 - 7 Lacs
navi mumbai
Work from Office
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...
Posted 1 month ago
2.0 - 7.0 years
1 - 6 Lacs
noida
Work from Office
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...
Posted 1 month ago
2.0 - 7.0 years
1 - 6 Lacs
gurugram
Work from Office
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
gurugram
Work from Office
Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice/chat, Fintech/banking process Experience: International Fintech experience as a Team Leader in voice/non voice, or blended processes (AML,KYC,Fraud, payment, disputes,transaction monitoring,chargeback) Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! Prefer...
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
noida
Work from Office
WALK IN DRIVE NOIDA Walk-In Details: Date: 30-08-2025 Time: 10:00 AM to 06:00 PM Location: TaskUs, Noida (TaskUs, NSL Techzone, 8th Floor, Plot no 8, Sector 144, Noida 201301) Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure ...
Posted 1 month ago
4.0 - 9.0 years
15 - 30 Lacs
mumbai
Work from Office
We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - then we definit...
Posted 1 month ago
12.0 - 21.0 years
37 - 65 Lacs
mumbai
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...
Posted 1 month ago
8.0 - 11.0 years
6 - 10 Lacs
noida, ghaziabad, delhi / ncr
Work from Office
Hiring Manager Operation -Tele collection who is managing the team for tele Collections team for Banking process Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv 8287267407 Perks and benefits Salary no constraint for suitable candidate
Posted 1 month ago
3.0 - 8.0 years
3 - 4 Lacs
mumbai suburban, thane, navi mumbai
Work from Office
Roles and Responsibilities Manage a team of 10-15 members to deliver high-quality services to clients in the US healthcare industry. Collaborate with cross-functional teams to identify business opportunities and develop strategies for growth. Develop and maintain strong relationships with key stakeholders, including clients, partners, and internal teams. Ensure timely delivery of projects while maintaining quality standards and adhering to company policies. Identify areas for process improvement and implement changes to increase efficiency. Desired Candidate Profile 6-8 years of experience in BPO/Call Centre environment with expertise in Payor side (Insurance) or Provider side (Medical Billi...
Posted 1 month ago
10.0 - 15.0 years
7 - 11 Lacs
bengaluru
Work from Office
Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT call/whatsaap cv Neha 8287267407 Required Candidate profile call/whatsaap cv Neha 8287267407 Work from Office-Bangalore Must Knows-English and Hindi Ecommerce experience is Mandatory
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
kolkata, hyderabad, gurugram
Work from Office
Total 3yrs out of this 1yr TL exp ON PAPER, Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Kolkata. those wo can relocate to Kolkata can also apply Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
lucknow
Work from Office
Roles and Responsibilities Manage a team of agents to achieve targets such as AHT, shrinkage, attrition, and international voice process. Conduct daily briefings and training sessions to improve agent performance. Identify areas for improvement and implement strategies to reduce shrinkage and attrition rates. Monitor key performance indicators (KPIs) like AHT, shrinkage, attrition, and international voice process metrics. Ensure compliance with quality standards by monitoring call recordings. Desired Candidate Profile 2-5 years of experience in BPO industry with expertise in team leading or similar role. Strong understanding of KPIs like AHT, shrinkage, attrition, and international voice pro...
Posted 1 month ago
7.0 - 11.0 years
9 - 13 Lacs
bengaluru
Work from Office
Skill required: Voice - Customer Service Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase...
Posted 1 month ago
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
192783 Jobs | Dublin
Wipro
61786 Jobs | Bengaluru
EY
49321 Jobs | London
Accenture in India
40642 Jobs | Dublin 2
Turing
35027 Jobs | San Francisco
Uplers
31887 Jobs | Ahmedabad
IBM
29626 Jobs | Armonk
Capgemini
26439 Jobs | Paris,France
Accenture services Pvt Ltd
25841 Jobs |
Infosys
25077 Jobs | Bangalore,Karnataka