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4.0 - 9.0 years
5 - 10 Lacs
noida, delhi / ncr
Work from Office
Hiring for Team Lead role. Location: Noida Salary: upto 10 Lpa 24*7 shifts 2 weekly offs -Need minimum 5 years of experience into legal operations with team handling experience. Priyanka 8882269056 Priyankaenvision123@gmail.com
Posted 1 month ago
12.0 - 19.0 years
11 - 16 Lacs
chennai
Work from Office
Role & responsibilities Key Skill Set- B2C sales, tele sales, inside sales, outbound sales Designation- Contact Center Manager Team Size- 100 + Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team me...
Posted 1 month ago
4.0 - 9.0 years
3 - 5 Lacs
bengaluru
Work from Office
Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
chennai
Work from Office
Job Description Role & responsibilities: Should have 5+ years of exp in overall. Should be as a Team leader for at least 2 years on papers. Experience in Inbound process would be an added advantage. Should have good knowledge in calculation of Attrition, Shrinkage, AHT, SLA management. Should be aware in calculating Occupancy & Utilization for Voice process Language preferred: Malayalam & Hindi Candidate must be able to speak fluent in Malayalam or Hindi. Note: Interested candidates can send me your resume to the below email id or WhatsApp number. Email ID: NandhiniA1@hexaware.com Contact Number: 7358342513
Posted 1 month ago
3.0 - 12.0 years
3 - 6 Lacs
hyderabad
Work from Office
Responsibilities * Manage a team of sales representatives to achieve monthly targets through effective handling of outbound sales, telesales, and B2C sales. * Develop and implement strategies to reduce shrinkage and attrition rates while maintaining high levels of customer satisfaction. * Lead by example by setting goals, providing coaching, and conducting regular performance reviews with team members. * Analyze sales data to identify trends and opportunities for growth. Job Requirements * 3-12 years of experience in BPO/Call Centre industry with expertise in outbound process, team handling, team leading, team management. * Proven track record in managing teams to achieve targets in a fast-p...
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
chennai
Work from Office
Openings_ Assistant Manager Operations_ Chennai Minimum 2 -year experience as an Assistant Manager Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai ...
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
mysuru
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
chandigarh
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
kochi
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
coimbatore
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
surat
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
chennai
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
bengaluru
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
mumbai
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
hyderabad
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
pune
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
gurugram
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
ahmedabad
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
kolkata
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
ghaziabad
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
noida
Work from Office
1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required
Posted 1 month ago
7.0 - 12.0 years
4 - 7 Lacs
gurugram
Work from Office
Position: Assistant Manager- Operations Location: Gurgaon Employment Type: Permanent Job Type: Full-time Profile Summary: IGT Solutions is seeking a dynamic Assistant Manager - Operations to lead and optimize business operations in a Contact Center environment . This role is responsible for providing strategic and tactical direction to the team, ensuring operational excellence, and driving customer satisfaction through close engagement with leadership and clients. The ideal candidate will enhance team performance, manage key metrics, and drive business profitability while fostering a collaborative and people-friendly environment. Primary Job Responsibilities: Act as a liaison between the cli...
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
gurugram
Work from Office
We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd. , a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings. Equal Opportunity Employer: IGT Solutions is pr...
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
coimbatore
Work from Office
Job description Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Coimbatore, Tamil Only Immediate joiner or with max 30 days of notice 5 days working with 24/7 rotational shift. Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper. Voice Experience -Mandate E-Commerce Domain Experience - Added advantage. Good communication Budget - INR 4.3L Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. Graduation - Mandate Only immediate joiner. Inbound Should have prior experience of handling voice process Responsible for meeting the SLA targets Excellent real time management skills Ensu...
Posted 1 month ago
5.0 - 7.0 years
2 - 3 Lacs
lucknow, agra
Work from Office
Dear Candidate We have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested. Company :102/108 Ambulance Services Location :Lucknow Responsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flow Education : Any Graduate Must be comfortable to work in rotational shift Share your updated resume at the earliest up108_hr2@emri.in
Posted 1 month ago
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