2218 Attrition Jobs - Page 17

S No. Bucket Description of Responsibility 1. Strategy and Implementation Collaborate with senior management to align HR strategies with business objectives. Analyse HR metrics and data to make informed decisions and improve HR practices. Stay updated with industry trends and best practices in HR management. 2. Employee Engagement and Talent Development • Lead HR Operations and ensure seamless implementation of engagement initiatives. Promote a positive and inclusive work environment by organizing team-building activities and wellness programs to enhance employee morale. • Address and support the mental and physical well-being of field force. • Introduce and execute innovative engagement pra...

Hiring for WFM - Work Force Management - Mumbai Location 6+ to 11 Years Exp upto = 15 LPA ( HIke on Last Package ) Candidate should have core Exp into WFM - Work Force Management & RTA & Capacity Planning Should be ok with WFO

Dear Talent, Greetings from ReSource Pro!!!. Thank you for exploring a career at ReSource Pro. With reference to the call received from Resource Pro, we would like to inform you that we are hiring for an Assistant Manager, SDU at Resource Pro . If youre interested in learning more, please refer to the Job description below in this email. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recog...

As a Team Leader or Assistant Manager in a BPO setting, you are required to have on-paper experience in leading teams effectively. Outbound sales experience is essential for this role. Your responsibilities will include managing manpower calculation, monitoring shrinkage and attrition rates, and demonstrating strong leadership management skills. Additionally, you should possess excellent data analytical skills and be target-driven. **Key Responsibilities:** - Lead and manage a team effectively in a BPO environment - Demonstrate strong knowledge of outbound sales techniques - Monitor and calculate manpower requirements - Analyze and address shrinkage and attrition issues - Exhibit strong lead...

MEGA Walk in Drive!! STARTEK welcomes experienced professionals for the role of Team Lead Your Next Big Win: Lead Our Growth!! HR Name - Alisha A. HR Contact - 8826179338 Date of Interview - 12th November 2025 - 15th November 2025 Interview Location - Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:30 PM 5 days working Rotational Shifts and Rotational Weekoffs Location - Bengaluru About US - Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams...

Job Brief : To supervise the team's performance at both technical and process levels 1. To manage the day-to-day operations with a team of agents and meet the required service levels, quality and productivity 2. Maintaining SLA target on a monthly basis to achieve desired KPI s including absenteeism and attrition within the team 3. Acts as a point of contact for the resolution of customer escalations, enquiries and complaints from external and internal customers. 4. Suggest process improvements, Value Adds and Improvement plans as required 5. Attend status calls on the project if required 6. Ensure all Company policies and procedures are implemented consistently and fairly 7. Implement best ...

Role Purpose The purpose of the role is to deploy and execute SDA framework across deals within LOB, review and support operation in meetings operational parameters as per MSA and SOW and provide value add services to the clients in the LOB. Do 1. Deploy the Service Delivery Assurance framework for the LOB within Enterprise a. Connect daily with the SDA account team members to review SLA/ KPI performance b. Set standards for the SDA framework deployment with the team c. Provide guidance on and review initiatives identified by the SDA account team d. Interact and work closely with Operations, WFM and HR to identify key operational metrices and areas of focus within the LOB e. Drive capability...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - then we definit...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

Summary: The WFM Real Time Analyst is responsible for the real-time monitoring and management of call center operations to ensure service level objectives and key performance indicators (KPIs) are consistently met. This role is crucial for optimizing workforce efficiency, identifying and addressing intraday performance issues, and making proactive decisions to maintain operational health. Key Responsibilities: Real-Time Monitoring: Continuously monitor call queues, agent performance (e.g., adherence, availability, occupancy), and system health. Intraday Management: Adjust staffing levels and agent schedules in real-time to account for fluctuations in call volume, unexpected absenteeism, or s...

Job description Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement. Must have worked on IEX Maintaining SL, calculation of shrinkage, attrition Location : - Navi Mumbai

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice/chat, Fintech/banking process Experience: International Fintech experience as a Team Leader in voice/non voice, or blended processes (AML,KYC,Fraud, payment, disputes,transaction monitoring,chargeback) Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! Prefer...

Being a Team Leader , you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior ...

Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are...

We're looking for a Team Leader in Navi Mumbai! Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that...

Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice Experience: atleast 1 years of International experience as a Team Leader in voice, or blended processes Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! or share your CV at rajal.garg@taskus.com Regards, Rajal Garg 8141444230

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...