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3.0 - 8.0 years
2 - 4 Lacs
hyderabad
Work from Office
Team Handling Shrinkage Attrition Banking Operations Domestic BPO
Posted 3 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
bengaluru
Work from Office
Inbound & outbound sales Team Lead -exp in sales process, team handling, target achievement, attrition, shrinkage Trainer -exp in training, TNA, TNI, Sales process training, creating content Quality Analyst - exp in sales Call & chat audit
Posted 3 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
noida, gurugram, delhi / ncr
Work from Office
Greetings From Ishmeet Consultant !! Hiring For Team Leader Profile Location :- Gurugram n Noida Salary Upto :- 7lpa Call Simran at 9354858533 for more information.
Posted 3 weeks ago
4.0 - 7.0 years
2 - 3 Lacs
lucknow
Work from Office
Dear Candidate We have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested. Company :102/108 Ambulance Services Location :Lucknow Responsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flow Education : Any Graduate Must be comfortable to work in rotational shift Share your updated resume at the earliest up108_hr2@emri.in
Posted 4 weeks ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Team Leader at our company located in Ashram Road, Ahmedabad, your role will involve leading a team of 20 agents in the BPO/KPO industry with at least 1 year of experience. Your responsibilities will include: - Handling a team size of 20 agents efficiently - Demonstrating knowledge about AHT (Average Handling Time), Shrinkage, and attrition Qualifications required for this role: - Prior experience in BPO/KPO industry - Familiarity with AHT, Shrinkage, and attrition metrics The company offers the following benefits: - Cell phone reimbursement - Health insurance - Life insurance - Paid sick time - Paid time off - Provident Fund The work schedule for this position includes day shift and mo...
Posted 4 weeks ago
10.0 - 14.0 years
0 Lacs
noida, uttar pradesh
On-site
As an Internal Communication and Employee Engagement Specialist at our company, your role will involve planning, executing, and implementing various programs to meet strategic goals aligned with the company's objectives. Your responsibilities will include: - Collaborating with cross-functional teams and Management Team to fulfill communication and design requirements. - Designing and conducting service line orientation programs for new joiners. - Organizing Focus Group sessions, Meet the Leader sessions, and developing action plans to address employee problems. - Facilitating the creation of Fun Committees on the floor and driving periodic engagement activities. In terms of Performance Manag...
Posted 4 weeks ago
7.0 - 12.0 years
8 - 10 Lacs
bengaluru
Work from Office
Job Title : Senior Manager Operations Location : Bangalore Company : Alldigi Tech Overview : Alldigi Tech is seeking an experienced and dynamic Senior Manager - Operations to lead and manage large-scale operations (250-300 FTEs). The ideal candidate comes from a BPM (Business Process Management) background with a proven track record in sales delivery within a BPM setup. Key Responsibilities: Lead and manage day-to-day operations across large-scale teams (250-300 FTEs), ensuring seamless execution and performance delivery. Drive overall sales performance by implementing strategic initiatives that enhance outbound calling productivity and conversion rates. Utilize data-driven decision-making t...
Posted 4 weeks ago
6.0 - 11.0 years
5 - 15 Lacs
gurugram
Work from Office
Summary GM Analytics Solutions is looking for a driven, dedicated, and experienced HR Generalist. Job Description Address employee's queries on issues related to compensation and labor regulations, and all other relevant topics Assisting in talent acquisition and recruitment processes Conducting employee onboarding. Implement new company policies resolving employee grievances Maintain employee files. Manage the organization's employee database and prepare reports Assist with budget monitoring and payroll. Ensure compliance with labor regulations Qualifications: Graduate/Masters degree in the related field Proven work experience as an HR Operations Manager, HR Manage,r or similar role Team ma...
Posted 4 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 4 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 4 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 4 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 4 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 4 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 4 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...
Posted 4 weeks ago
2.0 - 5.0 years
5 - 11 Lacs
hyderabad
Work from Office
Role & responsibilities Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Lead a team of 25 - 30 certified coders. Maintains staff by orien...
Posted 4 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
kolkata, hyderabad, bengaluru
Work from Office
Graduates only need min 3 years exp in B2B collection in international bpo MT - min 3 yrs exp in US /B2B collections Location banglore,hydrabad,kolkata, Amit gandhi 9910877518
Posted 4 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
gurugram
Work from Office
Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...
Posted 4 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...
Posted 4 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
gurugram
Work from Office
We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd. , a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings. Equal Opportunity Employer: IGT Solutions is pr...
Posted 4 weeks ago
5.0 - 8.0 years
0 - 0 Lacs
chennai
On-site
Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compil...
Posted 4 weeks ago
2.0 - 6.0 years
3 - 4 Lacs
bengaluru
Work from Office
Role & responsibilities Team Leadership: Prior experience in leading teams, ideally in customer service or BPO. Customer Service: Background in client support, preferably in e-commerce or Escalation Management. Communication: Strong verbal and written skills for effective internal and external interactions. Problem-Solving: Ability to handle complex issues while ensuring a positive customer experience. Performance Management: Skilled in setting targets, tracking progress, and giving feedback. Preferred candidate profile Any Graduate 2+ Years in BPO Environment, with 1 Year of year as a Team Lead Good Communication Skills Must be an immediate joiner Must reside at Bangalore currently Contact ...
Posted 4 weeks ago
1.0 - 2.0 years
2 - 4 Lacs
hyderabad, chennai, bengaluru
Work from Office
Job Summary: Were looking for a proactive and results-driven Strategic Team Lead to drive high-impact initiatives and lead cross-functional teams towards achieving key business objectives. The ideal candidate will have strong leadership skills, a strategic mindset, and the ability to translate ideas into action. You'll work closely with senior leadership to align goals, optimize team workflows, and ensure timely and successful execution of strategic projects. Key Responsibilities: Lead, mentor, and inspire a team to deliver exceptional results in alignment with business goals. Collaborate with department heads to plan and execute key strategic initiatives. Break down complex objectives into ...
Posted 4 weeks ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Customer Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 4 weeks ago
4.0 - 9.0 years
4 - 8 Lacs
hyderabad
Work from Office
BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 4 weeks ago
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