522 Attrition Control Jobs - Page 9

Roles and Responsibilities Manage a team of 15-20 members, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, task allocation, and performance monitoring. Develop and implement strategies to reduce attrition rates through employee engagement initiatives. Analyze data to identify trends and areas for improvement in shrinkage control processes. Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.

End to end Recruitment life cycle Employee retention employee engagements customer centric, training ,competent in using workflow platforms like Hire craft & Success factor ,grievance , conflict management , Advanced Excel etc Required Candidate profile Preferably PGDM /MBA HR/MHRM with preferably experience in BFSI/BPO/Retail /FMCG sector , Others also apply volume hiring experience desirable, Maximum age upto 37 years

About the Company: Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. Job Title: TMD Designation: Senior Manager Location: Ahmedabad, Gujarat Position Description: You will be responsible for solving organizational challenges through people related solutions. You will create people agenda that will enable business to realize their ambitions. You will work side by side with business, completely hands on, to get things done on a variety of peo...

As an Employee Relations Partner, you will be the face of HR for your designated zone, ensuring a vibrant workplace culture and seamless HR support across branches. This field-oriented role is ideal for HR professionals passionate about employee engagement and making a real impact on the ground. CVs need to be shared _himanshu.pandey@shivalikbank.com Key Responsibilities: Serve as the first point of contact for employees in your zone. Drive employee engagement, retention initiatives, and foster a positive branch culture. Support onboarding and induction processes for new hires. Provide consistent HR support and ensure smooth communication between branches and HR. Travel regularly to branches...

Roles and Responsibilities Manage a team of customer service representatives to achieve SLA targets for AHT, CSAT, TAT, and NPS. Oversee daily operations to minimize shrinkage and attrition rates while maintaining high levels of quality. Develop strategies to improve KPIs such as SLA management, BPO operations, call center operations, rostering, escalations handling. Ensure effective communication with stakeholders through regular reporting on key performance indicators (KPIs). Contact - 9594690866 Neelam Shah

WFO Job Location Mohali International Voice Process Rotational Shifts 5 Days working Immediate Joining Salary upto 8 LPA Eligibility: Min. 1 year of Team Handling Voice Exp required in BPO On Paper exp needed Interested Call 6280939007 KHUSHI Required Candidate profile Immediate Joiners CV Criteria : Prior Experience and Last salary must be mentioned The experience must be on paper Must be aware about KPI's Flexible for 24X7 Shifts Good Customer Handling Skills

Aakash Education Services Ltd looking for an experienced and dynamic Inside Sales Team Leader to lead a team of inside sales representatives. The TL will be responsible for driving sales performance, coaching the team, implementing strategies, and ensuring targets are achieved. Interested may share CV at chandarani@aesl.in / 9311723086 (whatsaap), in the below format 1) Current Location 2)Current CTC 3) Total Experience 4) Current Notice Period Requirement: 1. Good communication skills. (Fluency in English/Hindi both is must) 2. Highly organized and mature with respect to human relationships and can get the job done. 3. Candidate should be comfortable for target-based job. 4. Lead and manage...

Job Overview: We are looking for a dynamic Operations Team Leader who can join immediate or 15 days of notice period with experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations. Key Responsibilities: Lead a team of 20+ agents in an international voice support environment. Monitor and manage daily performance metrics (AHT, Quality, CSAT, etc.). Coach, mentor, and motivate team members to achieve individual and team KPIs. Conduct regular one-on-ones, team huddles, and performance reviews. Handle escalations, client interactions, and process improvement initi...

Responsibilities Lead, manage, and motivate a team of sales executives/telecallers. • Monitor team performance against sales targets and KPIs. • Provide regular coaching, training, and feedback to improve productivity. • Prepare daily/weekly reports and ensure MIS accuracy. • Handle escalations and resolve customer queries effectively. • Ensure adherence to company policies and sales quality standards. Requirements Qualification: Graduate / HSC with relevant experience. • Experience: Minimum 1-9 years in sales + at least 1 year as Team Leader (BPO/Telecalling/Field Sales preferred). • Strong background in achieving and driving sales targets. • Excellent communication, leadership, and people-...

Job Title: HR Business Partner (HRBP) Location: Bangalore - WFO onlyShift: Night Shift Department: Human Resources Job Summary: The HR Business Partner (HRBP) acts as a strategic advisor to business leaders, aligning HR initiatives with business objectives. The HRBP provides expertise in areas such as talent management, organizational development, employee relations, and performance management to drive a high-performance culture. Key Responsibilities: Provide HR partnership, for both strategic and tactical initiatives, day to day HR support and execution of strategies for assigned business groups. Builds and maintains effective working relationships with leaders and employees to provide guid...

Job Description For TL-Sales: Responsible for managing the operations seamlessly and timely SLA delivery, along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health Insurance) Establish & Manage Relationships / Engagement with the Clients. Oversight of the team organizes resources, sets goals, calls out strategy from Executives and the client on a day-to-day basis, reporting responsibilities Managing day-to-day Sales targets (B2C Sales) To monitor and document the work schedule of staff and absences. Build a strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for fut...

Job description Graduate / Undergraduate Excellent Communication Skills Min 1 year as TL on papers for international Voice Process Prefer immediate Joiners

Job title : BPO Trainer/Process Trainer Location: Sector-1, Noida Company: BPO convergence Experience: 1-3 Years Requirement-Must be fluent in English Salary: 35K CTC Employment: Full Time Shift: Day Shift WFO Contact-8395035655/8630878597 HR Gauri

Job description Key Responsibilities -Lead, coach, and motivate a team of sales executives to achieve and exceed sales targets. -Drive revenue growth by developing and implementing effective sales strategies. -Monitor team performance and provide guidance, training, and support where needed. -Handle escalations and assist team members in closing key deals. -Analyze sales reports, market trends, and customer feedback to optimize performance. -Ensure team adherence to company policies, sales processes, and compliance guidelines. -Collaborate with senior management to forecast sales, plan campaigns, and achieve business goals. Requirements -At least 1 -2 years in a leadership/ supervisory role....

https://youtu.be/C1xYLNeg8WE Title – Store Manager Reporting to – Area Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operatio...

TEAM LEADER / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO (Mandate) Must have Worked in to INTERNATIONAL BPO Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

TEAM LEADER || INTERNATIONAL BPO || On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - GURGAON CTC - Up to 12.5LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their r...

TEAM LEADER || INTERNATIONAL BPO || GURGAON OR BANGALORE On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For Gurgaon or Bangalore CTC - Up to 12.5LPA Need Only Graduates Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years...

You should have a strong focus on customer centricity, internal policies awareness, and issue management. Proficiency in basic MS Excel, Word, and Outlook is required. Excellent written communication skills and the ability to communicate effectively with clients are essential. You will be responsible for attrition control by ensuring that employees are well taken care of, guiding them, and addressing their controllable issues transparently. Assisting new employees in adjusting to the work environment and supporting supervisors in resolving related issues is a key aspect of the role. You will also be involved in client Key Performance Indicator (KPI) measurement, reviewing these metrics with ...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

As a Recruiter specializing in blue-collar hiring, you will play a crucial role in sourcing, screening, and onboarding warehouse staff, packing station workers, and delivery personnel for Handpickd in Gurgaon. Your primary responsibility will be to identify and source blue-collar candidates through various channels such as job portals, agencies, local networks, and referrals. You will build and maintain strong relationships with manpower supply agencies and vendors to ensure a continuous flow of workers. Additionally, you will be required to scout candidates by visiting local labor hubs, markets, and worker communities. You will conduct initial screenings, coordinate interviews, and assess c...

Hiring Team Leader for ICICI Lombard contact center @ Vashi Office ** THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD ** Designation : - Senior Team Leader Role : - Handling Customer Service Team Shift Timing : - Female: 7 to 8:30 pm (Any 9.30 hrs.) Male :7 to 12:30 pm (Any 9.30 hrs) + (night shift) Week-Off : - 2 Rotational Week-off Age Criteria : - 25 to 37 Roles and Responsibilities: 1. Develop and implement effective training programs to enhance team performance and productivity.2. Collaborate with cross-functional teams to resolve complex issues and improve overall process efficiency.3. Analyze KPIs such as AHT, Shrinkage, Attrition, Csat, Dsat, FCR, Average Handle Time (AHT), First C...

TEAM LEADER || INTERNATIONAL BPO || GURGAON AND BANGALORE On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) CTC - Up to 12.5LPA GURGAON AND BANGALORE Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Cente...

Dear, Role: Team Leader (HealthCare) Experience: 3+Years Location: Gurugram PayRoll Company: Inoventive IT Services Pvt Ltd....https://www.inoventiveit.com/ https://www.linkedin.com/company/inoventiveit-services-private-limited/ Responsibilities: Setting Clear Goals : Defining and communicating objectives to align the team with organizational goals. Project & Task Management : Overseeing daily operations, managing the allocation of resources, and tracking progress towards targets. Strategic Planning : Developing strategies to achieve team objectives and contributing to business initiatives. Team Management & Motivation Delegating Tasks : Assigning work to team members based on their expertis...

Roles and Responsibilities Manage a team of sales professionals to achieve targets and improve customer satisfaction. Develop and implement strategies to reduce shrinkage, attrition, and improve CSAT scores. Monitor team performance metrics such as AHT, Shrinkage, Attrition, CSAT, Sales process adherence. Identify areas for improvement and take corrective actions to optimize team productivity.